Gardner v. Wells Fargo Bank NA

District Court, E.D. Washington·Decided July 12, 2021·No. 2:19-cv-00207·Unknown

Opinion

1 2

3 4 EASTERN DISTRICT OF WASHINGTON 6

7 LYNNE GARDNER and BRET GARDNER, husband and wife, NO. 2:19-CV-0207-TOR 8 Plaintiffs, ORDER GRANTING DEFENDANT’S v. JUDGMENT 10 WELLS FARGO BANK, NA, 11 Defendant. 12

13 BEFORE THE COURT is Defendant’s Motion for Summary Judgment 14 (ECF No. 59). This matter was submitted for consideration with telephonic oral 15 argument on July 8, 2021. Sarah N. Harmon appeared on behalf of Plaintiffs and 16 Catharine M. Morisset appeared on behalf of Defendant. The Court has reviewed 17 the record and files herein, considered the parties’ oral arguments, and is fully 18 informed. For the reasons discussed below, Defendant’s Motion for Summary 19 Judgment (ECF No. 59) is GRANTED. 20 // 2 This case concerns alleged workplace discrimination and wage violations

3 that Plaintiff Lynne Gardner experienced during her hiring process and 4 employment with Defendant Wells Fargo between June 2016 and August 2017. 5 ECF No. 1. The following facts are not in dispute except where noted. Plaintiff

6 began working for Defendant in 2001 and has been employed in various capacities, 7 including Service Manager (2001–2004), Floating Financial Center Manager 8 (2004–2006), Store Manager (2006–2011), and Community Relations Officer 9 (2011–2015). ECF No. 63 at 2, ¶¶ 2–8. In January 2016, Plaintiff1 and her spouse,

10 Plaintiff Bret Gardner, moved to Washington following Mr. Gardner’s transfer of 11 employment. Id. at 3, ¶ 11. In June 2016, Plaintiff applied for a position as a 12 Wells Fargo Home Mortgage Consultant (“HMC”) at the Kennewick, Washington

13 branch. Id. at 6, ¶ 28; 72 at 1, ¶ 1. 14 Plaintiff was offered a position as a Junior HMC on July 28, 2016. ECF No. 15 63 at 8, ¶ 44. Junior HMCs work with more senior HMCs to develop sales skills 16 and referral partners, and to provide opportunities for partnerships with the senior

1 For the purposes of this Order, “Plaintiff” refers to Plaintiff Lynne Gardner, 18 as her claims are the primary focus of this litigation. The Court will refer to 19 Plaintiff Bret Gardner as “Mr. Gardner.” 20 1 HMC to service existing referral partners. Id. at 5, ¶ 21. “Senior HMC” is not an 2 official job title at Wells Fargo. Id. at ¶ 22. Rather, Defendant appears to use the

3 term to describe the training relationship between a Junior HMC and an HMC. 4 Generally, an existing HMC requests to hire a specific individual as a Junior. Id. at 5 ¶ 23. That was not the case with Plaintiff; she applied for an HMC position

6 directly. Id. at 6, ¶ 28. 7 As part of her hiring process, Plaintiff interviewed with a Wells Fargo 8 recruiter and David Griffith, who was the Kennewick Branch Manager at the time. 9 Id. at ¶¶ 29–30. Mr. Griffith understood Plaintiff did not have any prior experience

10 selling mortgages, nor did she have any local contacts in the real estate community 11 as she and Mr. Gardner were moving from Virginia. Id. at ¶ 30. Consequently, 12 Mr. Griffith believed initially pairing Plaintiff with a more-senior HMC who

13 would “show her the ropes, help her meet referrals, and help her build her 14 network” was the best way to help Plaintiff succeed as an HMC. Id. at 7, ¶ 37. 15 Mr. Griffith also contacted the Kennewick banking-side Branch Manager to see if 16 they had any banking positions available for Plaintiff. Id. at ¶ 33. Plaintiff was

17 unaware Mr. Griffith inquired about banking-side positions nor did she apply for a 18 banking-side position. ECF No. 72 at 2, ¶ 3. 19 Based on his belief that Plaintiff would be more successful in a Junior/senior

20 HMC arrangement, Mr. Griffith approached Kyle Purdy, an existing HMC, to see 1 if he would consider taking Plaintiff as his junior. ECF No. 63 at 7, ¶ 38. 2 However, Mr. Purdy had not yet met the minimum production levels required by

3 Defendant’s policies to take on a Junior HMC, so Mr. Griffith sought permission 4 from Kade Lyons, the Area Manager, and Jonathan Taylor, the Vice-President 5 Regional Sales Manager. Id. at 8, ¶ 42. The request was approved, and Plaintiff

6 began her employment term in August 2016. ECF Nos. 72 at 3, ¶ 8; 80 at 4. The 7 parties dispute Plaintiff’s exact start date. Id. 8 Pursuant to Defendant’s compensation policy, all HMCs began at a 9 guaranteed advance hourly rate of pay for a set period. ECF No. 63 at 10, ¶ 58.

10 The individual hourly rate and duration of the guaranteed period varied based on 11 an HMC’s skills, qualifications, anticipated sales acumen, and any wage 12 negotiations. Id. at 11, ¶ 60. During the guaranteed advance period, HMCs would

13 receive credit for commissions earned on funded loans, but they would not receive 14 a commission payment until the commission credits exceeded their guaranteed 15 advance. Id. at ¶ 59. If an HMC did not generate enough loans to meet their 16 guaranteed advance, no deficit would carry over into the next pay period because

17 their rate of pay was “guaranteed.” Id. at ¶ 62. After the guaranteed advance 18 period ended, all HMCs reverted to the same “regular advance” rate of pay. Id. at 19 ¶ 61. If an HMC was unable to fund enough loans to cover the regular advance,

20 the deficit would be carried over into the next pay period. Id. at ¶ 63. 1 Under a Junior/senior HMC agreement, the Junior HMC was eligible to 2 receive a percentage of the HMC’s commission. See ECF No. 60 at 45. Plaintiff

3 and Mr. Purdy signed a Junior/senior HMC Agreement on September 23, 2016. 4 ECF No. 63 at 10, ¶ 55. Per the terms of the agreement, any loans Plaintiff 5 generated would be registered under Mr. Purdy’s ID number and he would split

6 75% of the commission for those loans with Plaintiff. Id. at ¶ 56. Plaintiff alleges 7 she was not credited for certain loans she generated, and thus, was not paid her 8 earned commissions. Id. at 11, ¶ 64; at 12, ¶ 68; at 15, ¶ 87. Defendant disputes 9 that Plaintiff was entitled to commissions, arguing she never exceeded her

10 advances to earn the additional compensation. Id. at 11–12, ¶¶ 64–71; at 19, ¶ 121. 11 Plaintiff claims Mr. Purdy attempted to pay her $800 in cash for the uncredited 12 commissions as part of a “stacking scheme.” Id. at 14, ¶ 81; ECF No. 71 at 14.

13 Sometime in January or early February 2017, Plaintiff discussed the cash 14 commission situation with several other employees, and eventually Mr. Lyons 15 contacted Human Resources (“HR”) to investigate Plaintiff’s concerns. Id. at 14– 16 15, ¶¶ 83–94. HR investigated the situation and ultimately recommended the cash

17 be returned to Mr. Purdy and that he be coded as ineligible for rehire following his 18 resignation. Id. at 16, ¶¶ 97, 101; at 20, ¶ 125. After raising concerns about the 19 cash commission, Plaintiff alleges she was subjected to hostility, harassment, and

20 retaliation. ECF No. 72 at 9, ¶ 27. In July 2017, Plaintiff requested an HR 1 Advisor consultation about “inappropriate behavior and concerns.” ECF No. 63 at 2 18, ¶ 115. During her discussion with the HR Advisor, Plaintiff complained of the

3 cash-paid commission, alleged age discrimination, harassment, and retaliation, and 4 Defendant’s hiring process. Id. at 19, ¶ 117; ECF No. 72 at 9, ¶ 25. HR conducted 5 an investigation into Plaintiff’s concerns but was unable to substantiate any of

6 Plaintiff’s claims. ECF No. 63 at 20, ¶¶ 123–124. 7 Defendant disputes that Plaintiff was subjected to harassment, hostility, and 8 retaliation, or that Defendant violated its own hiring process. ECF No. 59 at 2. 9 Defendant does not appear to dispute that Mr. Griffith made age-related comments

10 to Plaintiff during her interview and employment tenure. ECF No. 63 at 6, ¶ 31; at 11 10, ¶¶ 53–54. Rather, Defendant disputes that the comments rise to the level of 12 age discrimination. ECF No. 78 at 5.

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