GARDNER v. ULTA SALON, COSMETICS & FRAGRANCE, INC

CourtDistrict Court, E.D. Pennsylvania
DecidedAugust 24, 2022
Docket2:21-cv-03422
StatusUnknown

This text of GARDNER v. ULTA SALON, COSMETICS & FRAGRANCE, INC (GARDNER v. ULTA SALON, COSMETICS & FRAGRANCE, INC) is published on Counsel Stack Legal Research, covering District Court, E.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
GARDNER v. ULTA SALON, COSMETICS & FRAGRANCE, INC, (E.D. Pa. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

TRACIE GARDNER : : v. : CIVIL ACTION NO. 21-3422 : ULTA SALON, COSMETICS : & FRAGRANCE, INC. :

McHUGH, J. August 24, 2022 MEMORANDUM

This matter involves claims of age and disability discrimination, brought by a former sales manager at Ulta Salon Cosmetics and Fragrance, Inc., whose employment was terminated at age 57. The stated basis for her termination was violation of company policy. Having reviewed the record, Plaintiff’s allegation that she was terminated because she suffers from depression and anxiety fails because the decision-makers responsible for her termination did not have knowledge about her medical condition. Plaintiff’s claim of age discrimination is similarly deficient, because she cannot identify comparators that received better treatment based on age nor point to specific instances of age discrimination. Plaintiff further argues that a similarly situated non-disabled, younger employee was not terminated for violating company policy, but no reasonable juror would disbelieve the Company’s non-discriminatory reasons for treating the two employees differently. I am therefore compelled to grant Defendant’s motion for summary judgment. I. Factual and Procedural Background

A. Ms. Gardner’s Hiring at Ulta and the Company Structure Tracie Gardner began working at Ulta Salon Cosmetics and Fragrance, Inc. (Ulta) on October 11, 2016, when she was 53 years old. Statement of Undisputed Material Facts (SUMF) ¶¶ 6-7, ECF 21-2; Pl.’s Dep. at 23:9-11, 44:1-8, Ex. 2 to Mot. Summ. J, ECF 21-4.1 She was hired to serve as the Prestige Sales Manager in the Newtown Square, Pennsylvania store, responsible for assisting in day-to-day operations, running sales and events and supervising and training associates within Ulta’s high-end sales department. SUMF ¶¶9-10, 16; Pl.’s Dep. at 35:2-36:10, 67:23-68:20, 104:21-105:2; Orosz Decl. at ¶ 4, Ex.1 to Mot. Summ. J., ECF 21-3. Ms. Gardner understood that

a condition of her employment required that she follow the company’s rules and policies, which were available to her throughout her employment on Ulta’s internet called ULTAnet. SUMF ¶¶11,12; Pl.’s Dep. at 43:3-24, 52:1-54:18. The policies required that Ms. Gardner be “responsible for being knowledgeable of Ulta’s policies and enforcing them” and be “responsible for protecting the company’s assets and minimizing loss.” Pl.’s Dep. at 82:2-11; Prestige Sales Manager Job Description, Ex. 8 to Mot. Summ. J, ECF 21-10. In her role as the Prestige Sales Manager, Ms. Gardner reported to Newton Square store’s General Manager. SUMF ¶ 17; Pl.’s Dep. at 50:10-13, 79:11-24.2 Throughout Ms. Gardner’s employment, different individuals filled the General Manager role. Pl.’s Dep. at 50:1-18, 51:4-14,

82:24-83:4, 83:19-84:3. From December 2019 through February 2020, the Newton Square store did not have a general manager. Ariel Oswold, the Acting General Manager, regularly visited the store and provided management support. SUMP at ¶21; Orosz Decl. at ¶ 12; Jones Dep. at 16:8- 15, Ex. 9 to Mot. Summ. J., ECF 21-11. Ms. Gardner and Ms. Oswald had previously worked

1 Attorney for Plaintiff and Attorney for Defendant filed a Statement of Undisputed Material Facts (SUMP) in compliance with the Court’s Guidelines for Counsel. See ECF 21-2. The page numbers referenced with respect to depositions reflect the deposition page numbers and not the ECF stamped page numbers.

2 Ms. Gardner reports that when a general manager was present, she reported to the general manager, however, there were different general managers throughout her employment at Ulta. When there was a vacamcy in the general manager position, Ms. Gardner testified that she reported to the district manager. Pl.’s Dep. at 79:11-24. together as co-workers when the Newtown Square store first opened in 2016. According to Ms. Gardner, the pair got along “fine” at that time. Pl.’s Dep. at 147:20-149:15. Ms. Oswald officially became the full-time General Manger of Ulta’s Newtown Square store on February 2, 2020. Pl.’s Dep. at 149:23-150:11, 209:12-18; Orosz Decl. at ¶ 14. B. Ms. Gardner’s Leave of Absence and Requested Leave of Absence from Work

In 2018, Ms. Gardner requested and was approved for intermittent leave under the Family and Medical Leave Act (“FMLA”) for purposes of caring for her son. Ms. Gardner was able to take intermittent leave, as needed. Pl.’s Dep. at 103:1-104:3, 133:19-135:8. On February 12, 2020, Ms. Gardner requested a leave of absence to begin March 1, 2020, through Ulta’s third-party leave administrator, UNUM, due to depression and anxiety. Pl.’s Dep. at 223:17-224:23; Ex. 15 to Mot. Summ, J, at P000276, ECF 21-17. Ms. Gardner and her physician anticipated a return-to-work date of March 19, 2020. Pl.’s Dep. at 229:17-230:3; Ex. 15 at P000265. Ms. Gardner does not recall sharing her medical condition or the reason for her leave request with Ms. Oswald. Pl.’s Dep. at 209:12-210:3, 215:9-216:10.

C. Gratis Incident Ulta maintains that the company terminated Ms. Gardner after an incident in which she violated a policy regarding the distribution of complimentary products known as “gratis.” “Gratis” are complimentary products provided to Ulta by its brand partners for potential distribution to associates after an associate has completed certain prerequisites. Pl’s Dep. at 57:20-58:11; “Vendor Gratis and Gifts,” Ex. 4, ECF 21-6; Jackson Dep. at 17:15-22, Ex. 5 to Pl.’s Mot. Summ. J, ECF 21-7, Orosz Decl. at ¶¶ 5-7. Ulta’s gratis policy states as follows: “Gratis brought into store by a brand partner must be given to the general manager for distribution. The general manager (or other member of store management with the general manager’s permission) is the only authorized individuals to provide gratis to associates.” See “Vendor Gratis and Gifts;” Jackson Dep. at 17:4-18:4, 41:3-25. In January 2020, Ariel Oswald, the Acting General Manager of the Newtown Square store, noticed that gratis were missing from the store and contacted Area Loss Prevention Manager Craig Jackson. Jackson Dep. 35:21-25. Jackson was tasked with reviewing security camera footage of

the Newtown Square store, Jackson Dep. at 37:10-19; Footage, Ex. 13, ECF 21-15. The security footage showed “gratis going into the office, and then it showed gratis coming out of the office from—by Tracie Gardner.”3 Jackson Dep. 37:17-19. After reviewing the security camera footage, Mr. Jackson scheduled an interview with Ms. Gardner. SUMP ¶32; Jackson Dep. at 46:16-20. On February 18, 2020, Mr. Jackson emailed Associate Relations Specialist Emma Leliefeld, District Manager (“DM”) Tammy Orosz, and his supervisor, Regional Loss Prevention Manager Misty Davis, and informed them that he planned to interview Ms. Gardner that evening for a possible gratis policy violation. Jackson Dep. at 12:16-22, 32:13-21, 56:8-17; Ex. 16 at p. 2; Orosz Decl. at ¶ 20. Mr. Jackson asked Ms. Leliefeld if he had permission to suspend Ms. Gardner if she admitted

to violating the gratis policy during her interview, and Ms. Leliefeld confirmed that she supported suspension under those circumstances. SUMP ¶ 31; Jackson Dep. at 56:8-17; Email Communication, Ex. 16 to Mot. Summ. J. at 1-2, ECF 21-18. On February 18, 2020, Mr. Jackson asked Ms. Gardner if she was willing to meet for an interview, and Ms. Gardner agreed. Pl.’s Dep. at 178:9-179:13, 181:11-15; ULTA000067, Ex. 14.4 During the interview which took place on

3 Jackson testified that he knew that gratis was being brought into the office because upon watching the video, he recognized the box that holds the gratis. Jackson Dep. 37:20-23. He did not specifically see gratis coming out of the office but he saw Tracie Gardner coming out of the office with bags, which he inferred contained gratis, because “[w]hat else would come out of the office?” Jackson Dep. 39:14-22.

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GARDNER v. ULTA SALON, COSMETICS & FRAGRANCE, INC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/gardner-v-ulta-salon-cosmetics-fragrance-inc-paed-2022.