Gaona v. Wells Fargo Bank

CourtDistrict Court, W.D. Texas
DecidedFebruary 13, 2025
Docket5:23-cv-00280
StatusUnknown

This text of Gaona v. Wells Fargo Bank (Gaona v. Wells Fargo Bank) is published on Counsel Stack Legal Research, covering District Court, W.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Gaona v. Wells Fargo Bank, (W.D. Tex. 2025).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF TEXAS SAN ANTONIO DIVISION

MICHAEL GAONA and ALESHEA § CHANEL THAMES, § § Plaintiffs, § § v. § SA-23-CV-280-FB (HJB) § WELLS FARGO BANK, N.A. and § TIMOTHY WELLS, § § Defendants. §

REPORT AND RECOMMENDATION OF UNITED STATES MAGISTRATE JUDGE

To the Honorable United States District Judge Fred Biery: This Report and Recommendation concerns Defendants’ Motion for Summary Judgment and Brief in Support (Docket Entry 25). Pretrial matters have been referred to the undersigned for consideration. (Docket Entry 5.) For the reasons set out below, I recommend that the motion be GRANTED IN PART and DENIED IN PART. I. Jurisdiction. Plaintiffs assert one federal claim and two related state-law claims arising out of the termination of their employment with Defendant Wells Fargo Bank, N.A. (“Wells Fargo”). (Docket Entry 1-1, at 5–7.) The Court has original jurisdiction over the federal claim pursuant to 28 U.S.C. § 1331 and supplemental jurisdiction over the related state-law claims pursuant to 28 U.S.C. § 1367. The undersigned has the authority to issue this Report and Recommendation pursuant to 28 U.S.C. § 636(b)(1)(B). II. Background. A. Plaintiffs’ Employment at Wells Fargo. Plaintiff Michael Gaona began working for Wells Fargo on January 29, 2007, as a lead teller at a branch in Lakehills, Texas. (Docket Entry 25-1, at 3.) Sometime shortly thereafter,

Gaona transferred to the Marbach branch in San Antonio, Texas, still working as a lead teller. (Id. at 4.) In the Spring of 2008, Gaona was promoted to the role of personal banker at the Marbach branch, where he remained for several years. (Id. at 5–6.) Sometime in the Spring of 2012, Gaona was promoted to the role of branch manager for the Martin Luther King Plaza branch. (Id. at 8.) Gaona spent one year managing that branch before being promoted again, in 2013, to the role of branch manager for the larger Foster Road branch. (Id.) Gaona remained in that role—and received two pay raises and a stellar performance review—until his termination on June 17, 2022. (Id. at 8, 15; Docket Entry 25-6, at 10; Docket Entry 34-5, at 2.) Plaintiff Aleshea Thames, is another former employee of Wells Fargo. She was hired on February 6, 2015, as a personal banker at the branch in La Vernia, Texas. (Docket Entry 25-2, at

3.) Approximately one year later, in March of 2016, Thames transferred to the Foster Road branch in San Antonio, Texas, where Gaona was serving as branch manager. (Id. at 4.) Thames remained at the Foster Road branch until her termination on June 17, 2022. (Docket Entry 34-8, at 3.) B. Gaona’s Military Service. On October 18, 2019, about six years after assuming his position as branch manager for the Foster Road branch, Gaona enlisted in the Texas Army National Guard (“TANG”). (Docket Entry 25-1, at 9.) On January 2, 2020, Gaona left his position at the Foster Road branch for 10 weeks to attend basic training. (Id. at 10–11.) Upon his return from basic training, on March 13, 2020, Gaona was reinstated in his branch manager position at Foster Road. (Id. at 11–12.) Gaona left the Foster Road branch again on June 1, 2020, after the Governor activated his TANG unit following the murder of George Floyd by police in Minnesota. (Id. at 12; Docket Entry 25-3, at 2.) Two weeks later, Gaona returned to his position as branch manager at Foster Road. (Docket Entry 25-1, at 14; Docket Entry 25-3, at 2.) On June 29, 2020, an article was published on Wells

Fargo’s employee-intranet page, praising Gaona as a “San Antonio Hero” for his service. (Docket Entry 25-3, at 2.) Gaona left at least once more in December of 2021 to attend TANG annual training, and again was reinstated as branch manager at Foster Road upon his return. (Docket Entry 25-1, at 24.) On May 2, 2022, Gaona received official orders from TANG to appear at ROTC summer training at Fort Knox, Kentucky. (Docket Entry 25-4, at 11.) The training was to last 35 days, beginning on July 5, 2022, and ending on August 8, 2022. (Id.) Gaona already had a general understanding that he would be required to attend such training in the Summer of 2022, and verbally notified Defendant Timothy Wells—Wells Fargo’s district manager and Gaona’s direct supervisor. (Docket Entry 34-6, at 15.) Once he received his official orders, Gaona immediately

emailed a copy of said orders to Wells. (Docket Entry 25-4, at 2.) However, as described in greater detail below, Gaona would no longer be employed by Wells Fargo by the time he arrived at his scheduled ROTC training. (See id. at 11; Docket Entry 25-6, at 10; Docket Entry 34-1, at 6–7.) C. Wells Fargo’s Investigation into Falsification of Bank Records and Subsequent Termination of Plaintiffs.

In early 2022, Wells Fargo conducted an investigation into the falsification of bank records at bank branches in the San Antonio area. The issue apparently first arose when, in December 2021, Cindy Delgado, manager at the North Star branch, confronted Sasha Shimohata, one of the personal bankers, about some missing documentation. (Docket Entry 25-7, at 8.) Delgado had assigned Shimohata to complete the “control online task” (“COT”) of reviewing and documenting any technical exceptions (“TEs”) for November of 2021. (Id.) Shimohata had marked the COT complete on November 18, 2021, and Delgado certified that Shimohata completed the COT as directed on December 8, 2021. (See id.; Docket Entry 34-15, at 2.) However, when the personal banker assigned to complete the task for December asked Shimohata for the documents from the

previous month, Shimohata reported that she did not have them. (Docket Entry 25-7, at 8) When Delgado asked her where the documents were, Shimohata reported that there were none because there were no TEs in November of 2021. (Id.) Delgado told Shimohata that there were, in fact, five TEs. (Id.) Admonishing Shimohata that marking COTs complete without reviewing or documenting TEs was a “falsification of bank records,” Delgado reported the matter to Wells Fargo’s HR department. (Id.) On December 24, 2021, Sarah Nelson, Wells Fargo’s risk management specialist, advised district manager Wells of the Shimohata incident. (Docket Entry 25-5, at 3–6.) Wells reached out to Delgado, instructing her to consult with Wells Fargo’s employee relations (“ER”) department as to how to proceed. (Docket Entry 25-5, at 6.) An investigation into the matter was initiated on

January 6, 2022. (Docket Entry 34-9, at 4.) Wells Fargo’s investigators concluded that, on November 18, 2021, Shimohata marked a COT as complete without reviewing and documenting the TEs. (Docket Entry 34-9, at 4.) Shimohata reported that the error was not intentional: she may have reviewed the wrong report because she did not see any TEs. (Id. at 2, 4.) Wells Fargo’s ER department recommended that Shimohata be terminated, and that Delgado be “coach[ed] . . . for having withheld reporting of additional similar incidents by other employees.” (Id. at 2–4.) Wells fired Shimohata on February 28, 2022. (Docket Entry 25-5, at 9; Docket Entry 34- 9, at 3.) Delgado, however, was not fired for improperly certifying that Shimohata completed the COT correctly. (Docket Entry 34-6, at 9–10; Docket Entry 34-15, at 2; see Docket Entry 25, at 7; Docket Entry 36, at 3–4.) In January of 2022, Wells Fargo stopped using personal bankers and branch managers to complete and certify COTs. (Docket Entry 34-7, at 2.) From that point on, Wells Fargo entrusted those tasks to a branch supervision program. (Id.) In light of the North Star incident, district manager Wells initiated an investigation into the

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