Ganczarski v. Ollie's Bargain Outlet, Inc.

CourtDistrict Court, M.D. Pennsylvania
DecidedOctober 20, 2022
Docket3:19-cv-01723-MWB
StatusUnknown

This text of Ganczarski v. Ollie's Bargain Outlet, Inc. (Ganczarski v. Ollie's Bargain Outlet, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ganczarski v. Ollie's Bargain Outlet, Inc., (M.D. Pa. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA

JENNIFER GANCZARSKI No. 3:19-CV-1723

Plaintiff, (Chief Judge Brann)

v.

OLLIE’S BARGAIN OUTLET, INC.,

Defendant.

MEMORANDUM OPINION

OCTOBER 20, 2022 Plaintiff Jennifer Ganczarski took a job with Defendant Ollie’s Bargain Outlet, Inc. as an assistant manager. She was later promoted to store manager of the Scranton, Pennsylvania branch of Ollie’s. Ollie’s continually reviews its store managers’ performance, evaluating their stores’ compliance with Ollie’s standards through a system of operational assessments. Ganczarski struggled as manager of the store and the assessments reflected her poor performance. After Ganczarski’s store failed two consecutive assessments, she took leave pursuant to the Family Medical Leave Act, 29 U.S.C. § 2601 et seq. (“FMLA”) due to preexisting health conditions. Ollie’s approved her leave and extended it on her request. About twenty days after her return, Ganczarski’s store underwent another assessment, and again failed. Ganczarski was subsequently terminated from Ollie’s. Ganczarski now brings this employment discrimination action against Ollie’s. She sues for several violations of federal and state law arising from her termination.

But all Ganczarski marshals in her favor is the fact that she was fired about twenty days after she returned to work from FMLA leave. That is insufficient to raise the inference of discrimination. Nor does it establish any causal link between

Ganczarski’s termination and any of her protected characteristics or activities. Moreover, Ollie’s maintains that it fired Ganczarski for her poor performance, namely her store’s repeated failures on the operational assessments for which she is responsible as manager—an argument that Ganczarski fails to rebut. Therefore,

Ollie’s Motion for Summary Judgment will be granted. I. BACKGROUND A. Ganczarski Begins Her Employment at Ollie’s In December 2016, Ganczarski applied for a Co-Team Lead position in Ollie’s

Scranton store, which she received.1 She was later promoted to a Store Team Lead of the Scranton store in May 2017.2 Store Team Leads manage their designated stores and are accordingly responsible for “all aspects of financial and operational

results, merchandising, associate development, and customer service.”3

1 Doc. 32-1 at 8 (Ganczarski Dep. 42:1-8). 2 Id. at 10 (Ganczarski Dep. 52:4-25). 3 Id. at 20 (Ganczarski Dep. 69:13-21); see also id. at 75-76 (Ex. 5, Store Team Lead Job Ganczarski was hesitant to take on the role.4 She cited as concerns staffing issues, the high volume of merchandise coming into the Scranton store, and her

perceived lack of support from management.5 But she accepted the position anyway for its increased pay. Upon accepting, Ganczarski signed a document indicating that she felt “comfortable completing the tasks associated with each area of responsibility assigned to store managers.”6

Ganczarski began training with her soon-to-be supervisor, Lucas Guise, on Ollie’s procedures.7 One aspect of her training was Ollie’s use of Operational Risk Assessments (“ORAs”), which are continuing evaluations of a store’s compliance

with Ollie’s protocols—and a “critical part of the store manager role.”8 ORAs were performed in each of the first three quarters of the year by an Ollie’s loss prevention team member, which was James Stayer for the Scranton store.9 Stayer also trained Ganczarski on the ORA process.10 Additionally, Ganczarski, as store manager, was

responsible for performing less intensive weekly ORAs of her store to anticipate areas that required improvement.11

4 Id. at 11-12 (Ganczarski Dep. 53:12-54:9). 5 Id. at 12 (Ganczarski Dep. 54:10-55:4). 6 Id. at 21 (Ganczarski Dep. 70:6-17), 77-78 (Ex. 6, Job Skills Checklist—Team Leader). 7 Id. at 15 (Ganczarski Dep. 63:2-9). 8 Id. at 15 (Ganczarski Dep. 63:10-21), 197-98 (Stayer Dep. 22:23-23:11). 9 Id. at 198-99 (Stayer Dep. 23:12-24:7). 10 Id. at 200-202 (Stayer Dep. 37:22-39:21). To pass an ORA, a store must receive above a ninety-percent aggregate score.12 Anything below eighty-five percent aggregate score was a failure.13 If a store

failed, another follow-up ORA would be completed within thirty days, unless the store scored between eighty-five and ninety percent, in which case the manager would need to devise an action plan to improve performance, but there would be no follow-up ORA.14 The next ORA would not assess anything that happened preceding

the prior ORA, i.e., if a store failed an ORA on the first of the month, the follow-up ORA would not consider anything that happened on or before the first.15 An ORA tests five different areas: operations, internal risk, external risk,

human resources, and safety.16 The aggregate score is calculated by comparing the points earned to the points possible in each area.17 The first ORA for a new store manager was considered a “training ORA” and did not count against them.18 But if

a store received three consecutive failing ORAs, the store manager would be terminated.19 The ORA results were sent to the Ollie’s human resources department, which would in turn determine the appropriate level of discipline.20 Ollie’s also used

12 Id. at 203 (Stayer Dep. 69:9-13). 13 Id. at 203 (Stayer Dep. 69:9-13). 14 Id. at 203-04 (Stayer Dep. 69:14-70:4). 15 Id. at 217-18 (Stayer Dep. 115:9-116:3). 16 Id. at 79 (Ex. 9, June 30, 2017 ORA). 17 Id. (Ex. 9, June 30, 2017 ORA). 18 Id. at 204-05 (Stayer Dep. 70:16-71:10). 19 Id. at 221-22 (Stayer Dep. 124:15-125:8); Doc 37-2 at 21 (Guise Dep. 49:3-19). performance reviews, but the ORAs were the primary consideration for managerial performance.21

B. The First ORA Ganczarski’s store received its first ORA on June 30, 2017, about six months after she began working for Ollie’s and one month after her promotion to manager.22 Her store’s aggregate score was sixty percent, indicating a failure.23 The ORA found

Ganczarski’s store to be “noncompliant” in twenty-four different areas, including the fact that the store was behind in unloading merchandise, merchandise was not marked with price tickets, loose price tickets found inside and outside the store,

merchandise was not safely displayed, and merchandise blocking several fire extinguishers.24 But this ORA did not count against Ganczarski, as it was her first as manager.25 Normally, the loss prevention team member would sit with the store manager

to go over the results with them.26 This was to allow Ganczarski to create a plan to improve the store’s performance, which was largely her responsibility, save any issues that required approval from Guise, such as hiring management staff.27

21 See id. at 22 (Guise Dep. 54:25-56:8). 22 Id. at 24 (Ganczarski Dep. 92:7-19). 23 Id. at 24 (Ganczarski Dep. 92:20-25), 79 (Ex. 9, June 30, 2017 ORA). 24 Id. at 26 (Ganczarski Dep. 96:9-14), 86 (Ex. 9, June 30, 2017 ORA). 25 Id. at 205 (Stayer Dep. 71:11-17). 26 Id. at 26-27 (Ganczarski Dep. 96:15-24), 206-07 (Stayer Dep. 76:22-77:29). Ganczarski does not specifically recall whether she had such a conversation following the first ORA. Stayer maintains that he always had a conversation with a store manager following an ORA, whether in person or by phone. See id. C. The Second ORA Ganczarski’s store received its second ORA on August 4, 2017.28 The store

again failed, this time with an improved, yet still deficient, aggregate score of eighty-two percent.29 Compared to its first ORA, Ganczarski’s store received a much higher score in operations, internal risk, external risk, and human resource, but a lower score on safety.30 However, the operations and safety scores were the lowest

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