Friends for Health: Supporting The North Shore Health Center v. PayPal, Inc.

CourtDistrict Court, N.D. Illinois
DecidedJune 12, 2018
Docket1:17-cv-01542
StatusUnknown

This text of Friends for Health: Supporting The North Shore Health Center v. PayPal, Inc. (Friends for Health: Supporting The North Shore Health Center v. PayPal, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Friends for Health: Supporting The North Shore Health Center v. PayPal, Inc., (N.D. Ill. 2018).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

FRIENDS FOR HEALTH: SUPPORTING ) THE NORTH SHORE HEALTH CENTER, ) an Illinois nonprofit corporation, DC ) CENTRAL KITCHEN, a District of ) No. 17 CV 1542 Columbia nonprofit corporation, ) HIGHLAND PARK-HIGHWOOD ) Judge Robert W. Gettleman LEGAL AID CLINIC, an Illinois nonprofit ) corporation, PROGRAM FOR EARLY ) PARENT SUPPORT, a Washington ) nonprofit corporation, KOL HADASH ) HUMANISTIC CONGREGATION, an ) Illinois nonprofit corporation, and TERRY ) KASS individually and on behalf of all ) others similarly situated, ) ) Plaintiffs, ) ) v. ) ) PAYPAL, INC., and PAYPAL ) CHARITABLE GIVING FUND ) ) Defendants. )

MEMORANDUM OPINION AND ORDER Plaintiffs Friends for Health: Supporting the North Shore Health Center, DC Central Kitchen, Highland Park-Highwood Legal Aid Clinic, Program for Early Parent Support, Kol Hadash Humanistic Congregation (the Charity Plaintiffs) and Terry Kass (“Kass”) filed an eight- count amended complaint against defendants PayPal, Inc., and PayPal Charitable Giving Fund (“Giving Fund”)1 based on a donation platform operated by defendants. Plaintiffs’ complaint

1 PayPal is a Delaware corporation, and its principle executive offices are in San Jose, California. The Giving Fund is a 501(c)(3) charity and charitable giving platform headquartered in Washington, D.C. PayPal is the sole member of the Giving Fund in the United States. For simplicity’s sake, the court will refer to them collectively as “defendants.” alleges the following: violation of the Lanham Act, 15 U.S.C. § 1051, et seq. (Count I); conversion (Count II); unjust enrichment (Counts III and IV); violation of the DC Consumer Protection Procedures Act, D.C. Code § 28-3901, et seq. (Counts VII and VIII); and seeks a complete accounting of all transactions relating to donations made through the Giving Fund

(Counts V and VI). Defendants have moved, pursuant to the Federal Arbitration Act (“FAA”), 9 U.S.C. §1, et seq., to stay the proceedings and compel arbitration. For the reasons discussed below, defendants’ motion is granted. BACKGROUND PayPal provides digital and mobile payment services for consumers and merchants worldwide. The Giving Fund is accessible through a “Cause Hub” on PayPal’s website, and allows individuals to make donations to charities maintained in a database through their PayPal accounts. This donation system is designed to work as follows: once a donation is made through PayPal, the Giving Fund issues a tax receipt to the donor, aggregates the funds with other donations, and issues them to the charity in a lump sum payment. According to plaintiffs,

defendants either fail to deliver, or delay in delivering, donations made through PayPal. Specifically, Kass alleges that she donated to thirteen charities through the Giving Fund in December 2016, and the charities either did not receive her donation or had no record of it. Plaintiffs claim that charities that do not have PayPal accounts receive donations made through the Giving Fund either in an untimely way, or not at all, and that when they do receive donations, they do not receive valuable donor information. Plaintiffs further allege that PayPal established the Giving Fund to enhance its corporate reputation and entice charities to set up PayPal accounts when they otherwise would not, all to the charities’ detriment. Each of the plaintiffs maintains a PayPal account, and has for varying lengths of time. Kass has been a PayPal user for the longest time, since 2004. The user agreement in effect when Kass opened her account did not contain a mandatory arbitration provision, but it did contain a dispute resolution provision, and also specified that PayPal could amend the agreement at any

time, with the terms taking effect thirty days after being posted to PayPal’s website. PayPal amended its user agreement in 2012, adding a mandatory arbitration provision, which reads as follows: Agreement to Arbitrate. You and PayPal each agree that any and all disputes or claims that have arisen or may arise between you and PayPal shall be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court, if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this Agreement to Arbitrate.

The following paragraph of the user agreement provides: YOU AND PAYPAL AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.2

In October 2012, PayPal posted the amendment to its user agreement on its website and emailed all PayPal users to notify them of the amendment, specifically noting that users would be bound to arbitrate disputes they had with PayPal unless they opted out of the agreement to arbitrate by December 1, 2012.3 Kass denies receiving this email, or reviewing the updated user agreement on PayPal’s website, and did not opt out of the arbitration provision. The Charity Plaintiffs established PayPal accounts after PayPal amended its user agreement to include an

2 All bold and capitalized font in original. 3 PayPal users were given the right to opt out of the arbitration agreement while continuing to maintain their PayPal accounts, or to discontinue those accounts. arbitration provision,4 between 2015 and 2016. Those user agreements also contained a mechanism through which users could opt out of the arbitration provision while maintaining their PayPal accounts. None of the Charity Plaintiffs opted out. The Charity Plaintiffs claim that they are not obligated to arbitrate their claims because

defendants have failed to establish that the agreements upon which they rely are valid. The Charity Plaintiffs further argue that, even if the arbitration agreements are valid, they are not enforceable because defendants have not shown that plaintiffs waived their right to have their claims resolved by an Article III judge. Kass joins in the Charity Plaintiffs’ arguments, and further argues that, even if the arbitration provision found in PayPal’s user agreement as of 2012 is valid, it is not enforceable as to her because it is not an amendment to the agreement she accepted in 2004, and she did not accept it in 2012. Kass also argues that, even if she were obligated to arbitrate her dispute with PayPal, that obligation would not extend to her claims against the Giving Fund.5 DISCUSSION

I. Standard of Review Under the FAA, federal courts are in the gatekeeper position of determining whether a dispute is one that the parties intended to arbitrate and is therefore arbitrable. See AT&T Techs., Inc. v. Commc’ns Workers of Am., 475 U.S. 643 (1986). The FAA was passed to ensure that valid agreements to arbitrate would be enforced by courts. Dean Witter Reynolds, Inc. v. Byrd, 470 U.S. 213, 218 (1985). Even still, a party cannot be forced to arbitrate a claim without previously agreeing to arbitrate that claim. See Kiefer Specialty Flooring, Inc. v. Tarkett, 174

4 The arbitration provisions differ in some respects to the one quoted above, none of which are material to this case. 5 None of the plaintiffs argues that their dispute is beyond the scope of the arbitration agreement. F.3d 907, 909 (7th Cir. 1999); see also AT&T Techs., 475 U.S.

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