Fridline v. Integrity Vehicle Group, Inc

CourtDistrict Court, M.D. Pennsylvania
DecidedOctober 31, 2023
Docket4:23-cv-01194
StatusUnknown

This text of Fridline v. Integrity Vehicle Group, Inc (Fridline v. Integrity Vehicle Group, Inc) is published on Counsel Stack Legal Research, covering District Court, M.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fridline v. Integrity Vehicle Group, Inc, (M.D. Pa. 2023).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA ZACH FRIDLINE, on behalf of No. 4:23-CV-01194 himself and others similarly situated, (Chief Judge Brann) Plaintiff, v. INTEGRITY VEHICLE GROUP, INC. and NATCAP, INC. d/b/a VANGUARD VEHICLE ARMOR, Defendants. MEMORANDUM OPINION OCTOBER 31, 2023 I. BACKGROUND In September 2023, Plaintiff Zachary Fridline filed a two-count amended

complaint against Defendants, Natcap, Inc., doing business as Vanguard Vehicle Armor (“Vanguard”), and Integrity Vehicle Group, Inc. (“Integrity”). On September 18, 2023, Integrity filed a motion to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim.1 The motion is now ripe

for disposition; for the reasons that follow, it is denied. II. DISCUSSION A. Motion to Dismiss Standard

Under Federal Rule of Civil Procedure 12(b)(6), courts dismiss a complaint, in whole or in part, if the plaintiff fails to “state a claim upon which relief can be granted.” Following the landmark decisions of Bell Atlantic Corp. v. Twombly2 and

Ashcroft v. Iqbal,3 “[t]o survive a motion to dismiss, a complaint must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’”4 The United States Court of Appeals for the Third Circuit has instructed that “[u]nder the pleading regime established by Twombly and Iqbal, a court

reviewing the sufficiency of a complaint must take three steps”: (1) “take note of the elements the plaintiff must plead to state a claim”; (2) “identify allegations that, because they are no more than conclusions, are not entitled to the assumption of

truth”; and (3) “assume the[] veracity” of all “well-pleaded factual allegations” and then “determine whether they plausibly give rise to an entitlement to relief.”5 B. Facts Alleged in the Amended Complaint

The facts alleged in the amended complaint, which this Court must accept as true for the purposes of this motion, are as follows.

2 550 U.S. 544 (2007). 3 556 U.S. 662 (2009). 4 Id. at 678 (quoting Twombly, 550 U.S. at 570). 5 Connelly v. Lane Construction Corp., 809 F.3d 780, 787 (3d Cir. 2016) (internal quotations and citations omitted). To fend off unwelcome telemarketers, Zachary Fridline registered his cellphone number on the National Do Not Call Registry on September 12, 2005.6

This did not spare him. To Fridline’s dismay, he received a marketing call from Vanguard, soliciting Integrity’s automobile warranty services, in September 2021.7 Fridline wrote a letter to Vanguard, requesting it to cease calling him.8 Vanguard

continued calling him: in December 2022, on March 30, 2023, on May 8, 2023, and on May 10, 2023.9 On two of these occasions, Vanguard mailed a copy of Integrity’s automobile warranty contract to Fridline’s personal residence.10 Vanguard’s calls on March 30, 2023 and May 10, 2023, also began with an automated message, stating:

“please hold while we connect your call.”11 Each time, Vanguard solicited Integrity’s automobile warranty services.12 Each time, Fridline told Vanguard to stop.13 Each time, Vanguard did not listen.14 Fridline sent Vanguard more emails, to no avail.15

And Fridline discovered that others had made similar complaints about these calls

6 Doc. 17 ¶28. 7 Id. ¶35. 8 Id. ¶41. 9 Id. ¶¶30, 35. 10 Id. ¶¶39-40; Doc. 17-1 (“Congratulations! We would like to thank You for choosing Our Service Contract”). 11 Doc. 17 ¶¶30-31. 12 Id. ¶¶36-37. 13 Id. ¶43. 14 Id. 15 Id. ¶¶44-45. to the Better Business Bureau.16 So, he filed the class action lawsuit which comes before this Court today.17

Fridline’s claims against Integrity, the Moving Defendant, hinge upon Integrity’s relationship with Vanguard. According to Fridline, Vanguard and Integrity have entered into a contract requiring Vanguard to promote Integrity

products on their telemarketing calls to generate new customers.18 Integrity then accepted business originating through Vanguard’s telemarketing calls.19 Fridline alleges Integrity’s “day-to-day control over Vanguard’s actions.”20 He also alleges that Integrity “maintained interim control over Vanguard’s actions” because

Integrity “had absolute control over whether, and under what circumstances, it would accept a customer;” gave “interim instructions” “by providing the volume of calling and leads it would purchase;” and gave “interim instructions” by “providing

the states that those companies were allowed to make calls into and restricting other states that they could not.”21 Arguing that Vanguard’s conduct violates the Telephone Consumer Protection Act (“TCPA”)’s prohibitions on automated calls and calls to members of

the National Do Not Call Registry, Fridline now pleads two causes of action against

16 Id. ¶46. 17 Id. ¶47. 18 Id. ¶52. 19 Id. ¶53. 20 Id. ¶57. 21 Id. ¶¶55-56, 59-60. Vanguard.22 Based on Integrity’s vicarious liability for Vanguard’s conduct, Fridline also brings suit against Integrity on these same bases.23 Integrity filed this motion to

dismiss opposing its vicarious liability for Vanguard’s actions.24 C. Analysis

The Telephone Consumer Protection Act of 1991 was motivated by the invasion of privacy caused by abusive telemarketing practices.25 It places two relevant restrictions on such calls. First, the TCPA makes it unlawful “to make any call . . . using an automatic telephone dialing system or an artificial or prerecorded voice . . . to any telephone number assigned to a . . . cellular telephone service.”26

Second, the TCPA provides for a “consumer-driven process” to limiting telemarketing calls.27 If a person placed his name on the national Do-Not-Call registry, any telephone solicitation to that person is an “abusive telemarketing act.”28

Where either violation occurs, private citizens may bring suit against the violating companies for monetary or injunctive relief.29 Bringing suit for calls in violation of

22 Id. at 13-14. 23 Id. 24 Doc. 19. 25 Barr v. Am. Ass’n of Political Consultants, 140 S.Ct. 2335, 2343 (2020); Mims v. Arrow Fin. Servs., LLC, 132 S. Ct. 740 (2012). 26 47 U.S.C. § 227(b)(1)(A)(iii). 27 Krakauer v. DISH Network, L.L.C., 925 F.3d 643, 649-50 (4th Cir. 2019) 28 47 C.F.R. §§ 64.1200(c)(2), (d). 29 47 U.S.C. §§ 227(b)(3), (C)(5). the national Do-Not-Call registry also requires that at least two such calls be made within a twelve-month period.30

Fridline sues Defendants Vanguard and Integrity under both causes of action. To state a cause of action under the TCPA, a plaintiff must allege that “(1) a call was made; (2) the recipient did not give express consent to receive the call; (3) the caller”

either “used an [Automated Telephone Dialing System];” or placed more than two calls to a member of the National Do Not Call Registry within a twelve-month period; “and (4) the number called is assigned to a cellular telephone service.”31 In its motion to dismiss, Integrity presents no challenge to the merits of Fridline’s

TCPA claims themselves.

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Fridline v. Integrity Vehicle Group, Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fridline-v-integrity-vehicle-group-inc-pamd-2023.