Franks v. Holloway.

540 P.3d 960, 153 Haw. 419
CourtHawaii Intermediate Court of Appeals
DecidedNovember 28, 2023
DocketCAAP-18-0000427
StatusPublished

This text of 540 P.3d 960 (Franks v. Holloway.) is published on Counsel Stack Legal Research, covering Hawaii Intermediate Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Franks v. Holloway., 540 P.3d 960, 153 Haw. 419 (hawapp 2023).

Opinion

FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER

Electronically Filed Intermediate Court of Appeals CAAP-XX-XXXXXXX 28-NOV-2023 08:05 AM Dkt. 64 OP

IN THE INTERMEDIATE COURT OF APPEALS

OF THE STATE OF HAWAI#I

---o0o---

NO. CAAP-XX-XXXXXXX

SHELBY RHO FRANKS; JAMES PAUL FRANKS; AND BRANDY LEA FRANKS, Plaintiffs-Appellants, v. DESTINI HOLLOWAY, Defendant/Cross-Claim Plaintiff/Cross-Claim Defendant-Appellee, and PAUL JASON SPAULDING, Defendant/Cross-Claim Defendant/Cross-Claim Plaintiff/ Cross-Claim Plaintiff-Appellee, and JAYNE R. NAGANUMA; KRYSTYN CENDROWSKI; KALA SINGSON, Defendants/Cross-Claim Defendants-Appellees, and JOHN DOES 1-10; JANE DOES 1-10; DOE CORPORATIONS 1-10; DOE PARTNERSHIPS 1-10; ROE "NON-PROFIT" CORPORATIONS 1-10; AND ROE GOVERNMENTAL ENTITIES 1-10, Defendants, and PAUL JASON SPAULDING, Third-Party Plaintiff-Appellee, v. VCA ANIMAL HOSPITALS, INC., Third-Party Defendant

APPEAL FROM THE CIRCUIT COURT OF THE FIRST CIRCUIT (CIVIL NO. 15-1-0188)

NOVEMBER 28, 2023

LEONARD, PRESIDING JUDGE, HIRAOKA AND MCCULLEN, JJ. FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER

OPINION OF THE COURT BY LEONARD, J.

This case arises out of a dog bite injury suffered by

an employee at a veterinary clinic, after a dog was turned over

to a veterinarian and clinic staff members for medical

examination. We hold that Hawaii's primary assumption of risk

doctrine bars a veterinarian and/or veterinary staff from

recovering damages from a dog owner for a dog bite sustained on

the job when the dog is in the care, custody and control of the

veterinarian and/or veterinary staff, and not the dog's owner.

The inquiry is a legal one, not a factual one, based on the

objective risk of handling of a dog, separated from the dog's

owner, in a medical setting. Under the circumstances of this

case, the Veterinarian's Rule barred the dog owner's normal duty

of care, and thus the plaintiffs cannot support a claim of

negligence against the dog owner.

Plaintiffs-Appellants Shelby Rho Franks (Shelby), James

Paul Franks, and Brandy Lea Franks (collectively, the Franks)

appeal from the March 4, 2019 First Amended Final Judgment in Favor of Defendant Paul Jason Spaulding and Against [the Franks],

and Dismissing All Other Claims Filed Herein (Amended Final

Judgment) entered by the Circuit Court of the First Circuit

(Circuit Court).1 The Franks also challenge the Circuit Court's

March 1, 2017 Order Granting Defendant Paul Jason Spaulding's

Motion for Summary Judgment (Order Granting Summary Judgment).

1 The Honorable Bert I. Ayabe presided.

2 FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER

I. BACKGROUND

A. Background Facts2

Defendant-Appellee Paul Jason Spaulding's (Spaulding's)

dog Primo (Primo), an American Staffordshire Terrier (a type of

pit bull), was not able to control when he urinated, and his

urine was discolored. Primo was not behaving like himself and

"was sluggish and moping around the house." Spaulding scheduled

an appointment for Primo at VCA Waipahu Animal Hospital (VCA) for

a possible urinary tract infection. When making the appointment,

Spaulding requested a muzzle for Primo from VCA. On November 1,

2014, Spaulding took Primo to VCA for his appointment. Primo was

collared and leashed while at VCA.

On November 1, 2014, Shelby was on her third day of

work at VCA as a part-time kennel attendant. Shelby's duties

were "to maintain the kennels and provide medications to the

patients, among other light duties."

Spaulding and Primo were instructed to wait in the

waiting room of VCA. Primo urinated in the waiting room and

Shelby was asked to clean up the mess. Primo barked and whined

while Spaulding held Primo back so Shelby could clean.

Kala Singson (Singson), a VCA employee, escorted

Spaulding and Primo to an examination room. While Singson asked

Spaulding questions about the visit, Primo smelled and licked

Singson's hand. Singson left the examination room and returned

with Veterinarian Destini Holloway (Dr. Holloway), an employee of

2 The factual background is based on the exhibits attached to the Franks's opposition to Spaulding's motion for summary judgment.

3 FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER

VCA. Primo growled and barked at Dr. Holloway. Dr. Holloway

exited the room, removed her coat, and re-entered the examination

room. Primo continued growling and barking at Dr. Holloway.

Dr. Holloway provided Spaulding with a cloth muzzle

which Spaulding placed on Primo. Primo continued to growl with

the muzzle on. Dr. Holloway determined that Primo's aggressive

actions were protective behavior and recommended to Spaulding

that Primo should be removed from Spaulding's presence. Either

Dr. Holloway or Singson checked the muzzle for snug fit. Singson took Primo's leash from Spaulding. Dr. Holloway instructed

Spaulding to return to the VCA waiting room, which he did.

Dr. Holloway and Singson led Primo from the examination

room to a back treatment area. Dr. Holloway and Singson

attempted to restrain Primo and get him to a lateral position for

urine collection. Shelby was in the room preparing to take a

different dog on a walk.

Shelby saw Dr. Holloway and Singson having difficulty

restraining Primo. Shelby asked if she could help. Shelby was

told to hold Primo's back legs while Singson restrained Primo's

front legs and head. While Dr. Holloway prepared a sterile

catheter, Primo continued to struggle and escaped from the

muzzle. Shelby was instructed to let go of Primo. Primo turned

and bit Shelby's left arm. "[Primo] was locked and [shook]

Shelby's arm for about 15 seconds." Singson left and got

Spaulding from the waiting room.

Spaulding grabbed Primo by the leash and harness and

got Primo off of Shelby. Krystyn Cendrowski (Cendrowski) was a

4 FOR PUBLICATION IN WEST'S HAWAI#I REPORTS AND PACIFIC REPORTER

lead technician and employee supervisor who was present in the

treatment area during the incident. Cendrowski took Shelby to

the kennel sink to assess Shelby's wounds and tended to her

injuries. A VCA employee called the paramedics and Shelby was

transported to Queen's Medical Center - West Oahu. Shelby

suffered serious injuries to her left arm which required

emergency surgery and additional surgeries. Prior to the

incident involving Shelby, Primo had never bitten any other

person, dog, or animal. Prior to the incident involving Shelby, Primo had been treated multiple times at different animal

hospitals, but it was his first time being treated at VCA.

B. Procedural History

On February 4, 2015, the Franks filed a complaint for

negligence against Dr. Holloway. On March 25, 2015, Dr. Holloway

filed an answer to the complaint.

On September 29, 2015, the Franks filed a first amended

complaint asserting negligence claims against Dr. Holloway and

Spaulding. On October 22, 2015, Dr. Holloway filed a cross-claim

for indemnification and contribution against Spaulding. On

February 2, 2016, Spaulding filed a cross-claim for

indemnification and contribution against Dr. Holloway.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

State v. Hussein.
229 P.3d 313 (Hawaii Supreme Court, 2010)
Thomas v. Pang
811 P.2d 821 (Hawaii Supreme Court, 1991)
Pickard v. City and County of Honolulu
452 P.2d 445 (Hawaii Supreme Court, 1969)
Larsen v. Pacesetter Systems, Inc.
837 P.2d 1273 (Hawaii Supreme Court, 1992)
Farrior v. Payton
562 P.2d 779 (Hawaii Supreme Court, 1977)
Neighbarger v. Irwin Industries, Inc.
882 P.2d 347 (California Supreme Court, 1994)
Lundy v. Stuhr
363 S.E.2d 343 (Court of Appeals of Georgia, 1987)
Dubois v. Economy Fire & Cas. Co.
715 So. 2d 131 (Louisiana Court of Appeal, 1998)
Nelson v. Hall
165 Cal. App. 3d 709 (California Court of Appeal, 1985)
Kreski v. Modern Wholesale Electric Supply Co.
415 N.W.2d 178 (Michigan Supreme Court, 1987)
Kapuwai v. City & County of Honolulu, Department of Parks & Recreation
196 P.3d 306 (Hawaii Intermediate Court of Appeals, 2008)
Querubin v. Thronas
109 P.3d 689 (Hawaii Supreme Court, 2005)
Yoneda v. Tom
133 P.3d 796 (Hawaii Supreme Court, 2006)
Foronda v. Hawaii International Boxing Club
25 P.3d 826 (Hawaii Intermediate Court of Appeals, 2001)
Priebe v. Nelson
140 P.3d 848 (California Supreme Court, 2006)
Hawaii Ventures, LLC v. Otaka, Inc.
164 P.3d 696 (Hawaii Supreme Court, 2007)
Kemp v. State Child Support Enforcement Agency
141 P.3d 1014 (Hawaii Supreme Court, 2006)
Jordan v. Lusby
81 S.W.3d 523 (Court of Appeals of Kentucky, 2002)

Cite This Page — Counsel Stack

Bluebook (online)
540 P.3d 960, 153 Haw. 419, Counsel Stack Legal Research, https://law.counselstack.com/opinion/franks-v-holloway-hawapp-2023.