Franks v. Holloway.

540 P.3d 960, 153 Haw. 419
Hawaii Intermediate Court of Appeals·Decided November 28, 2023·No. CAAP-18-0000427·Published

Opinion

Electronically Filed

Intermediate Court of Appeals CAAP-XX-XXXXXXX

28-NOV-2023

08:05 AM

Dkt. 64 OP

IN THE INTERMEDIATE COURT OF APPEALS OF THE STATE OF HAWAI#I

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NO. CAAP-XX-XXXXXXX

SHELBY RHO FRANKS; JAMES PAUL FRANKS; AND BRANDY LEA FRANKS, Plaintiffs-Appellants, v.

DESTINI HOLLOWAY,

Defendant/Cross-Claim Plaintiff/Cross-Claim Defendant-Appellee, and

PAUL JASON SPAULDING,

Defendant/Cross-Claim Defendant/Cross-Claim Plaintiff/ Cross-Claim Plaintiff-Appellee, and

JAYNE R. NAGANUMA; KRYSTYN CENDROWSKI; KALA SINGSON, Defendants/Cross-Claim Defendants-Appellees, and

JOHN DOES 1-10; JANE DOES 1-10; DOE CORPORATIONS 1-10;

DOE PARTNERSHIPS 1-10; ROE "NON-PROFIT" CORPORATIONS 1-10;

AND ROE GOVERNMENTAL ENTITIES 1-10, Defendants, and

PAUL JASON SPAULDING, Third-Party Plaintiff-Appellee, v.

VCA ANIMAL HOSPITALS, INC., Third-Party Defendant

APPEAL FROM THE CIRCUIT COURT OF THE FIRST CIRCUIT (CIVIL NO. 15-1-0188)

NOVEMBER 28, 2023

LEONARD, PRESIDING JUDGE, HIRAOKA AND MCCULLEN, JJ.

OPINION OF THE COURT BY LEONARD, J.

This case arises out of a dog bite injury suffered by an employee at a veterinary clinic, after a dog was turned over to a veterinarian and clinic staff members for medical examination. We hold that Hawaii's primary assumption of risk doctrine bars a veterinarian and/or veterinary staff from recovering damages from a dog owner for a dog bite sustained on the job when the dog is in the care, custody and control of the veterinarian and/or veterinary staff, and not the dog's owner. The inquiry is a legal one, not a factual one, based on the objective risk of handling of a dog, separated from the dog's owner, in a medical setting. Under the circumstances of this case, the Veterinarian's Rule barred the dog owner's normal duty of care, and thus the plaintiffs cannot support a claim of negligence against the dog owner.

Plaintiffs-Appellants Shelby Rho Franks (Shelby), James Paul Franks, and Brandy Lea Franks (collectively, the Franks)

appeal from the March 4, 2019 First Amended Final Judgment in Favor of Defendant Paul Jason Spaulding and Against [the Franks],

and Dismissing All Other Claims Filed Herein (Amended Final Judgment) entered by the Circuit Court of the First Circuit (Circuit Court).1 The Franks also challenge the Circuit Court's March 1, 2017 Order Granting Defendant Paul Jason Spaulding's Motion for Summary Judgment (Order Granting Summary Judgment).

1 The Honorable Bert I. Ayabe presided.

I. BACKGROUND A. Background Facts2 Defendant-Appellee Paul Jason Spaulding's (Spaulding's)

dog Primo (Primo), an American Staffordshire Terrier (a type of pit bull), was not able to control when he urinated, and his urine was discolored. Primo was not behaving like himself and "was sluggish and moping around the house." Spaulding scheduled an appointment for Primo at VCA Waipahu Animal Hospital (VCA) for a possible urinary tract infection. When making the appointment, Spaulding requested a muzzle for Primo from VCA. On November 1, 2014, Spaulding took Primo to VCA for his appointment. Primo was collared and leashed while at VCA.

On November 1, 2014, Shelby was on her third day of work at VCA as a part-time kennel attendant. Shelby's duties were "to maintain the kennels and provide medications to the patients, among other light duties."

Spaulding and Primo were instructed to wait in the waiting room of VCA. Primo urinated in the waiting room and Shelby was asked to clean up the mess. Primo barked and whined while Spaulding held Primo back so Shelby could clean.

Kala Singson (Singson), a VCA employee, escorted Spaulding and Primo to an examination room. While Singson asked Spaulding questions about the visit, Primo smelled and licked Singson's hand. Singson left the examination room and returned with Veterinarian Destini Holloway (Dr. Holloway), an employee of

2 The factual background is based on the exhibits attached to the Franks's opposition to Spaulding's motion for summary judgment.

VCA. Primo growled and barked at Dr. Holloway. Dr. Holloway exited the room, removed her coat, and re-entered the examination room. Primo continued growling and barking at Dr. Holloway.

Dr. Holloway provided Spaulding with a cloth muzzle which Spaulding placed on Primo. Primo continued to growl with the muzzle on. Dr. Holloway determined that Primo's aggressive actions were protective behavior and recommended to Spaulding that Primo should be removed from Spaulding's presence. Either

Dr. Holloway or Singson checked the muzzle for snug fit. Singson took Primo's leash from Spaulding. Dr. Holloway instructed

Spaulding to return to the VCA waiting room, which he did.

Dr. Holloway and Singson led Primo from the examination room to a back treatment area. Dr. Holloway and Singson attempted to restrain Primo and get him to a lateral position for urine collection. Shelby was in the room preparing to take a different dog on a walk.

Shelby saw Dr. Holloway and Singson having difficulty restraining Primo. Shelby asked if she could help. Shelby was told to hold Primo's back legs while Singson restrained Primo's front legs and head. While Dr. Holloway prepared a sterile catheter, Primo continued to struggle and escaped from the muzzle. Shelby was instructed to let go of Primo. Primo turned and bit Shelby's left arm. "[Primo] was locked and [shook] Shelby's arm for about 15 seconds." Singson left and got Spaulding from the waiting room.

Spaulding grabbed Primo by the leash and harness and got Primo off of Shelby. Krystyn Cendrowski (Cendrowski) was a

lead technician and employee supervisor who was present in the treatment area during the incident. Cendrowski took Shelby to the kennel sink to assess Shelby's wounds and tended to her injuries. A VCA employee called the paramedics and Shelby was transported to Queen's Medical Center - West Oahu. Shelby suffered serious injuries to her left arm which required emergency surgery and additional surgeries. Prior to the incident involving Shelby, Primo had never bitten any other

person, dog, or animal. Prior to the incident involving Shelby, Primo had been treated multiple times at different animal

hospitals, but it was his first time being treated at VCA.

B. Procedural History On February 4, 2015, the Franks filed a complaint for negligence against Dr. Holloway. On March 25, 2015, Dr. Holloway filed an answer to the complaint.

On September 29, 2015, the Franks filed a first amended complaint asserting negligence claims against Dr. Holloway and Spaulding. On October 22, 2015, Dr. Holloway filed a cross-claim for indemnification and contribution against Spaulding. On February 2, 2016, Spaulding filed a cross-claim for indemnification and contribution against Dr. Holloway.

On October 27, 2016, the Franks filed a second, two-

count, amended complaint asserting negligence claims against Dr. Holloway, Jayne R. Naganuma (Naganuma),3 Singson, and Cendrowski, and a second negligence count against Spaulding.

3 Naganuma was the hospital manager for VCA.

On November 1, 2016, Spaulding filed a cross-claim for indemnification and contribution against Holloway, Naganuma, Cendrowski, and Singson. Also on November 1, 2016, Spaulding filed a third-party complaint asserting three counts of indemnification and contribution against VCA Animal Hospitals, Inc. (VCA Animal Hospitals).

On November 28, 2016, Spaulding filed a motion for summary judgment on the second amended complaint. Spaulding

argued that the Franks's claims against him are barred, as a matter of law, by the doctrine of primary assumption of risk.

More specifically, Spaulding argued that veterinarians and their staff members assume the risk of being bitten or otherwise injured by an animal during treatment, and that Shelby was working in her capacity as a veterinarian's assistant at VCA, where Primo was being treated, and she was bitten and injured by the dog when the treating veterinarian and staff were trying to care for the dog.

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Franks v. Holloway., 540 P.3d 960, 153 Haw. 419 (hawapp 2023).

540 P.3d 960 (Franks v. Holloway.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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