Francisco v. Midland Funding, LLC

CourtDistrict Court, N.D. Illinois
DecidedFebruary 8, 2019
Docket1:17-cv-06872
StatusUnknown

This text of Francisco v. Midland Funding, LLC (Francisco v. Midland Funding, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Francisco v. Midland Funding, LLC, (N.D. Ill. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

CECILIA FRANCISCO, ) ) Plaintiff, ) ) v. ) Case No. 17 C 6872 ) MIDLAND FUNDING, LLC and ) Judge Joan H. Lefkow MIDLAND CREDIT MANAGEMENT, ) INC., ) ) Defendants. )

OPINION AND ORDER

Cecilia Francisco sued Midland Funding, LLC (Midland) and Midland Credit Management, Inc. (MCM) for violation of the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. § 1692 et seq. Francisco and Midland have filed cross-motions for summary judgment. For the reasons stated below, Francisco’s motion (dkt. 31) is granted in part and denied in part, and defendants’ joint motion (dkt. 40) is granted in part, denied in part, and continued in part.1 BACKGROUND2 Francisco incurred a personal debt with Synchrony Bank after buying a freezer on credit. She encountered financial troubles and defaulted on the debt. Midland purchased the debt from

1 The court has jurisdiction under 28 U.S.C. § 1331 and 15 U.S.C. § 1692k(d). As explained below, Francisco has standing under Article III. Venue is proper in this district under 28 U.S.C. § 1391(b). 2 Unless otherwise noted, the facts set out below are taken from the parties’ Local Rule 56.1 statements and are construed in the light most favorable to the non-moving party. The court will address many but not all the factual allegations in the parties’ submissions, as the court is “not bound to discuss in detail every single factual allegation put forth at the summary judgment stage.” Omnicare, Inc. v. UnitedHealth Grp., Inc., 629 F.3d 697, 704 (7th Cir. 2011). Following its regular practice, the court has considered the parties’ objections to the statements of facts and includes in its opinion only those portions of the statements and responses that are appropriately supported and relevant to the resolution of this motion. Any facts that are not controverted as required by Local Rule 56.1 are deemed admitted. Synchrony, and MCM was responsible for collection efforts. In February 2017, MCM began sending collection letters to Francisco, which she ignored. Eventually, Midland filed suit against Francisco in Illinois state court. Francisco sought out legal counsel and engaged Community Lawyers Group, Ltd., a firm

with extensive FDCPA litigation experience and counsel in this action. On Sunday evening, August 20, 2017, Francisco’s counsel faxed a letter to MCM (addressed to Midland) that read in relevant part as follows: [Francisco] is represented by our firm regarding all matters in connection with the above referenced debt. Please direct any future communication regarding this account to our office. This client regrets not being able to pay, however, at this time they are insolvent, as their monthly expenses exceed the amount of income they receive, and the debt reported on the credit report is not accurate. . . .

(Dkt. 33-6 (emphasis added).) MCM treated the letter as a dispute of Francisco’s debt and entered it into its records system one business day later, on Tuesday, August 22, 2017. MCM reports account information to credit bureaus and follows special procedures for accounts flagged as disputed. Because MCM services millions of accounts,3 it prepares reports of disputes in batches. MCM compiles those batches of disputed accounts twice a month, on the Monday following the first and third Sunday of each month. It then performs quality-control checks of its reports to ensure the data are accurate and sends the reports to the credit bureaus that Friday. As relevant here, MCM compiled its reports on Monday, August 21, 2017, finalized them the same day, and sent them to credit bureaus on Friday, August 25, 2017. Francisco asserts in her statement of facts that “Midland” sent account information to credit bureaus. (Dkt. 33 ¶ 16.) In support she cites only defendants’ answer to the complaint, which admits that MCM sent the information but denies that Midland did (dkt. 9 ¶¶ 23–24), and one credit report, which

3 In a representative four-month period, MCM received over 150,000 disputes. does not identify who sent the account information. (Dkt. 33-7). Francisco cites, and the court has found, nothing else in the record to suggest that Midland was involved in MCM’s delivery of information to credit bureaus.4 Because of the unfortunate but likely not coincidental timing of counsel’s letter, MCM

had already finalized its batch of reports to credit bureaus on August 21, 2017, before it processed Francisco’s dispute on August 22. Thus, MCM reported on August 25 that Francisco owed a debt to Midland of $1,713, without reporting that the debt was disputed. Francisco’s counsel obtained a copy of her credit report from Equifax on September 2, 2017, which noted the debt to Midland but did not note that it was disputed. MCM reported Francisco’s debt as disputed in its next batch of reports, on September 8, 2017. Francisco has no evidence that the incorrect August report damaged her credit score and has admitted that she does not seek financial damages. She does, however, claim psychological and even physical harm from the incident. Her only evidence is her own testimony that she experienced negative emotions and that those negative emotions contributed to high blood

pressure and a heart attack she suffered in September 2017. She does not submit any medical documentation for these assertions. Nor does the record suggest that Francisco ever viewed a credit report that incorrectly failed to identify her debt as disputed. Francisco testified at her deposition that she had seen her credit report “just one time,” when she authorized her attorneys to review her credit report while preparing to send the letter to Midland and MCM. (Dkt. 33-2 at 86:23–88:9, 98:13–23.)

4 Defendants’ statement of facts claims that “Midland” performs MCM’s quality-control checks, (Dkt. 41 ¶ 15) but cites two points in the record that do not support Midland’s involvement in MCM’s credit-reporting process. (Dkt. 41-10 ¶ 9 (“MCM runs quality control checks . . . .”); dkt. 45 (credit reporting policy that does not suggest Midland is involved in MCM’s quality control).) Because that statement is unsupported, the court does not accept it as true. Francisco argues that she testified to viewing her credit report “at one time” rather than “just one time.” (Dkt. 58 ¶¶ 40–41.) The deposition transcript says, “Just one time,” (dkt. 33-2 at 98:14) and, as that phrase was translated from Tagalog, Francisco makes no assertion that her intended meaning was lost in translation. (Id. at 4:2–10.)

Francisco and the defendants have filed cross-motions for summary judgment. Because Francisco’s motion does not address her damages or defendants’ unclean hands defense, the court considers it as seeking partial summary judgment on liability and the bona fide error defense. Defendants also seek summary judgment, arguing that (1) Francisco lacks standing; (2) Midland is not a “debt collector”; (3) any FDCPA violation was a “bona fide error”; (4) Francisco’s unclean hands prevent relief; and (5) Francisco cannot prove actual damages. Finally, defendants represent, and Francisco does not contest, that Francisco has stipulated to withdrawing her Illinois Collection Agency Act count against both defendants. (Dkt. 50 at 22.) LEGAL STANDARD Summary judgment obviates the need for a trial where there is no genuine issue as to any

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Bluebook (online)
Francisco v. Midland Funding, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/francisco-v-midland-funding-llc-ilnd-2019.