Frances Koe, M.D., and Wills Valley Family Medicine, LLC v. Donna Ratliff, as personal representative of the Estate of Rhoda Gail McBride, (Appeal from DeKalb Circuit Court: CV-18-900266).

Supreme Court of Alabama·Decided October 4, 2024·No. SC-2023-0294·Published

Opinion

Rel: October 4, 2024

Notice: This opinion is subject to formal revision before publication in the advance sheets of Southern Reporter. Readers are requested to notify the Reporter of Decisions, Alabama Appellate Courts, 300 Dexter Avenue, Montgomery, Alabama 36104-3741 ((334) 229-0650), of any typographical or other errors, in order that corrections may be made before the opinion is printed in Southern Reporter.

SUPREME COURT OF ALABAMA SPECIAL TERM, 2024

SC-2023-0294

Frances Koe, M.D., and Wills Valley Family Medicine, LLC v.

Donna Ratliff, as personal representative of the Estate of Rhoda Gail McBride, deceased

Appeal from DeKalb Circuit Court (CV-18-900266)

SELLERS, Justice. 1

1This case was originally assigned to another Justice on this Court;

it was reassigned to Justice Sellers on August 21, 2024.

Donna Ratliff, as the personal representative of the estate of Rhoda Gail McBride, deceased, commenced a wrongful-death medical- malpractice action in the DeKalb Circuit Court against Frances Koe, M.D., and Wills Valley Family Medicine, LLC ("Wills Valley"). A jury returned a verdict in favor of Dr. Koe and Wills Valley. The trial court, however, entered a judgment granting Ratliff's motion for a new trial and vacated the jury's verdict. Dr. Koe and Wills Valley appealed. We reverse the trial court's judgment.

On November 3, 2016, McBride sought treatment for leg pain at a medical clinic operated by Wills Valley. McBride's daughter, Ratliff, attended the appointment with McBride. Ratliff testified that McBride had lived with her at that time but that McBride had been able to handle most of her own medical decisions, had handled her own medications, had had her own transportation, and had been very independent until she had developed the leg pain. Ratliff testified that she had attended some, but not all, of McBride's medical appointments. However, the evidence indicates that McBride authorized Ratliff to communicate with health- care providers regarding McBride's care and to allow Ratliff to be counseled on McBride's behalf regarding medication.

A nurse practitioner employed by Wills Valley, Brandi Ware, referred McBride to an imaging center for an ultrasound, which took place on December 2, 2016. The ultrasound revealed that McBride was suffering from a blood clot. Ware consulted with Dr. Koe regarding the blood clot, and Dr. Koe instructed that McBride was to be prescribed Coumadin, a blood thinner. According to Dr. Koe, she told Ware that McBride would need to have her blood tested promptly for thinness and would possibly need to do so every week thereafter. Ware had a medical assistant employed by Wills Valley, Summer Gilreath, call McBride on her telephone to inform her of the diagnosis and that she needed to take Coumadin and come in for a blood test at the beginning of the next week. Ratliff's testimony suggests that she answered McBride's telephone. Although Gilreath testified that she did not specifically remember her conversation with Ratliff, she stated that she would have followed established protocol, which called for her to relay to patients that Coumadin is a blood thinner that can cause bleeding, that patients are to follow up a week after starting Coumadin, and that weekly blood tests are necessary to test the thickness of a patient's blood while taking the medication. Ratliff, however, denied that Gilreath had told her that

McBride would need weekly blood tests. There is no evidence indicating that Dr. Koe or nurse practitioner Ware spoke with McBride or Ratliff about Coumadin or the need for blood tests.2 After her telephone conversation with Gilreath, Ratliff dropped McBride off at their home and went to a pharmacy to retrieve the Coumadin. Pharmacist Andrea Ashley dispensed McBride's Coumadin prescription. Ratliff claimed that she had asked Ashley whether there was anything Ratliff needed to know about the medication because McBride had never taken it. Although Ashley did not specifically remember her conversation with Ratliff, her standard practice would have been to inform patients that Coumadin is a blood thinner with a high risk of causing bleeding; to instruct patients that they should not take certain medications, such as NSAIDs, with Coumadin; to instruct

2As Dr. Koe and Wills Valley put it in their briefing to this Court,

Ratliff "attempted to insulate McBride from Ratliff's communications with healthcare providers when … seeking post-trial relief from the jury's verdict." Dr. Koe and Wills Valley's reply brief at 3. She makes the same attempt on appeal. It appears, however, that it was undisputed during the trial that Ratliff was McBride's authorized agent for purposes of receiving information regarding her health care and prescription medications. It does not appear that there was ever any objection lodged during the trial directed at the relevancy of communications between health-care providers and Ratliff on behalf of McBride. Indeed, Ratliff herself relied extensively on those communications.

patients to stay aware of bleeding and to control bleeding if it occurs; and to ask patients whether they have a follow-up appointment with their doctors. Ashley, however, admitted that any "medical advice" would have needed to come from McBride's doctors and that McBride's doctors would have been responsible for setting up the necessary blood tests. For her part, Ratliff testified that she was never informed that Coumadin is a blood thinner or about the necessity for regular blood tests.

Ashley also testified that her standard practice included stapling a medication guide, which is required by law, to the prescription bag. Coumadin's medication guide contains numerous "black box" warnings regarding Coumadin, including the possibility of "very bad and sometimes deadly bleeding," and advises of the need for a test that measures whether a patient's blood has become too thin. Specifically, the guide states, among other directives:

"You will need to have your blood work (PT/INR) checked while you take this drug. This is important to make sure the drug works right and to check your risk of bleeding. Have your PT/INR checked as you have been told by your doctor or other healthcare provider. If you are not sure when you need to have your PT/INR checked, call your doctor or other healthcare provider."

The Coumadin prescription bottle specifically instructs users of the medication to review the medication guide. Ratliff acknowledged that a medication guide could have been stapled to the prescription bag, but she claimed that she did not remember seeing it. Ratliff also testified that she never gave the prescription bag or a medication guide to McBride.

On December 6, 2016, consistent with Wills Valley's protocol that Coumadin patients follow up in a week, Ratliff took McBride for a blood test at Wills Valley's medical clinic. Gilreath testified that she could not recall whether she or another medical assistant had collected McBride's blood on that day. According to Gilreath, regardless of who worked with McBride, each of the medical assistants would have followed the same protocol to inform McBride that the purpose of the blood test was to check the thickness of her blood and that it was important to return the following week for an additional blood test.

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Frances Koe, M.D., and Wills Valley Family Medicine, LLC v. Donna Ratliff, as personal representative of the Estate of Rhoda Gail McBride, (Appeal from DeKalb Circuit Court: CV-18-900266)., (Ala. 2024).

Frances Koe, M.D., and Wills Valley Family Medicine, LLC v. Donna Ratliff, as personal representative of the Estate of Rhoda Gail McBride, (Appeal from DeKalb Circuit Court: CV-18-900266). (Frances Koe, M.D., and Wills Valley Family Medicine, LLC v. Donna Ratliff, as personal representative of the Estate of Rhoda Gail McBride, (Appeal from DeKalb Circuit Court: CV-18-900266).) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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