Foyer v. Wells Fargo, NA.

District Court, S.D. California·Decided October 6, 2020·No. 3:20-cv-00591·Unknown

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 JESSICA FOYER, an individual; and Case No.: 3:20-CV-00591-GPC-AHG JASON FOYER, an individual, 12 ORDER DENYING DEFENDANT Plaintiffs, 13 WELLS FARGO BANK, N.A.’S v. MOTION TO DISMISS SECOND 14 AMENDED COMPLAINT WELLS FARGO BANK, N.A., a business 15 entity; and DOES 1–50, inclusive, [ECF No. 17] 16 Defendants. 17

18 Before the Court is Defendant Wells Fargo Bank, N.A. (“Wells Fargo”)’s Motion 19 to Dismiss the Fourth cause of action in Plaintiffs’ Second Amended Complaint (the 20 “SAC”), which alleges that Defendants’ conduct, as alleged, constitutes unfair business 21 practices in violation of California Business and Professions Code § 17200 et seq. 22 Based on the SAC, moving papers and related documents, and applicable law, 23 Defendant Wells Fargo’s Motion is DENIED. 24 / / / 25 26 27 1 I. BACKGROUND 2 A. Procedural Background 3 The case was originally filed in state court and on March 30, 2020 removed to 4 federal court. ECF No. 1. On April 27, 2020, Plaintiffs filed the First Amended 5 Complaint (“FAC”), which asserted six causes of action: (1) violation of California Civil 6 Code § 2924; (2) violation of California Civil Code § 2923.7; (3) violation of California 7 Civil Code § 2923.6; (4) violation of California Business & Professions Code § 17200; 8 (5) breach of implied covenant of good faith and fair dealing; and (6) negligence. ECF 9 No. 7. Wells Fargo filed a Motion to Dismiss the FAC on May 11, 2020. ECF No. 9. 10 On July 10, 2020, the Court granted the Motion as to the Fourth and Fifth causes of 11 action and denied the rest; on the dismissed Fourth and Fifth causes of action, the Court 12 allowed Plaintiffs to file an amended complaint (“Order”). ECF No. 15. 13 On July 30, 2020, Plaintiffs filed the SAC. ECF No. 16. Subsequently on August 14 13, 2020, Wells Fargo filed another Motion to Dismiss, specifically moving to dismiss 15 the Fourth cause of action pursuant to Federal Rules of Civil Procedure (“FRCP”) 16 12(b)(6). ECF No. 17. Plaintiffs filed a Response on September 11, 2020, ECF No. 20, 17 and Wells Fargo filed a Reply on September 25, 2020, ECF No. 22. 18 B. Factual Background 19 Plaintiffs are the owners of a single-family home located at 706 Steffy Road, 20 Ramona, California 92065 (the “Property”). SAC, ECF No. 16, ¶ 9. The Property serves 21 as Plaintiffs’ primary residence. Id. In June 2012, Plaintiffs obtained a first lien 22 mortgage loan secured by the Property by executing a promissory note and deed of trust 23 in favor of Prospect Mortgage, LLC in the amount of $662,774.00. Id. ¶ 10. Wells Fargo 24 is the current beneficiary and servicer of the loan. Id. 25 In 2019, Plaintiffs fell behind in their mortgage payments. Id. ¶ 11. On April 18, 26 2019, a Notice of Default and Election to Sell Under Deed of Trust was recorded in the 27 1 San Diego County Recorder’s Office. Wells Fargo’s Request for Judicial Notice 2 (“RJN”)1 Ex. C, ECF No. 17-2 at 17–21. 3 On or around May 29, 2019, Plaintiffs submitted a “complete loan modification 4 application” to Wells Fargo, which acknowledged receipt of the application. SAC, ECF 5 No. 16, ¶ 12. On or around June 11, 2019, Plaintiffs received an email from Wells 6 Fargo’s employee, Selina, who then became Plaintiffs’ “single point of contact.” Id. ¶ 7 13. Selina informed Plaintiffs that underwriting needed additional documents; Plaintiffs 8 submitted them the next day, June 12, 2019. Id. Over the next two weeks Plaintiffs 9 unsuccessfully attempted to reach Selina by phone multiple times. Id. ¶ 14. Plaintiffs 10 also emailed asking about the status of the loan modification and advising that they could 11 not leave voice messages because the voicemail inbox was full. Id. 12 On July 11, 2019, Plaintiffs’ banking portal displayed a status of “No Open Items” 13 as to the pending modification and listed the foreclosure status as “Suspended.” Id. ¶ 15. 14 However, by July 23, 2019, that status changed to “Active.” Id. ¶ 16. Plaintiffs called 15 and emailed Selina, whose voicemail inbox remained full, to explain that two months 16 after submitting a loan modification application, and after being “asked to re-submit the 17 same documents multiple times,” the foreclosure status in the banking portal was now 18 “Active.” Id. ¶ 17. Instead of hearing from Selina directly, Plaintiffs received multiple 19 messages through the banking portal that requested additional documents be submitted. 20 Id. ¶ 18. Plaintiffs “immediately” complied, and on July 31, 2019, the foreclosure status 21 changed back to “Suspended.” Id. 22 23

24 25 1 The Court takes judicial notice of the four documents that have been presented as Exhibits by Wells Fargo, ECF No. 17-2. All four documents are judicially noticeable as true and correct copies of matters 26 of public record. Fed. R. Evid. 201(b); United States v. 14.02 Acres of Land, 547 F.3d 943, 955 (9th Cir. 2008). Plaintiffs in their Response did not object. See ECF No. 20. 27 1 On August 1, 2019, Plaintiffs received an email listing several more documents 2 needed for the loan modification review. Id. ¶ 19. Plaintiffs complied and uploaded the 3 requested documents. Id. On August 14, 2019, Plaintiffs received an automated email 4 message from the banking portal stating the requested documents had been received and 5 were being reviewed. Id. However, on August 20, 2019, Wells Fargo again asked 6 Plaintiffs to provide more documents—Plaintiffs did so. Id. ¶ 20. 7 On October 2, 2019, the Wells Fargo underwriters requested additional documents. 8 Id. ¶ 21. Plaintiffs submitted them, both via portal and email (directly to the single point 9 of contact). Id. Wells Fargo did not confirm receipt. Id. ¶ 22. Instead, Wells Fargo 10 recorded a Notice of Trustee’s Sale against the Property on November 27, 2019, which 11 initially set the sale of the Property to be January 17, 2020. Id.; RJN Ex. D, ECF No. 17- 12 2 at 23–24. 13 On January 7, 2020, the single point of contact confirmed receipt of all documents 14 submitted in “October 2020 [sic]” and stated they were under review. SAC, ECF No. 16, 15 ¶ 23. However, on January 9, 2020, Plaintiffs checked the bank portal and found that (1) 16 Wells Fargo had again listed more documents to be uploaded, (2) the foreclosure was 17 listed as “Suspended,” and (3) the trustee’s sale date remained to be January 17, 2020. 18 Id. ¶ 24. On January 10, 2020, the displays in the bank portal stayed the same; in 19 addition, it again listed additional documents to be submitted. Id. ¶ 26. 20 On January 13, 2020, the single point of contact informed Plaintiffs that “even 21 more documents were needed for review,” and that Plaintiffs should “call the Trustee 22 handling the foreclosure sale for confirmation that the sale would not proceed.” Id. ¶ 27. 23 Plaintiffs called the Trustee, which assured Plaintiffs that the Property would not be sold 24 on January 17, 2020, but instead on February 14, 2020. Id. ¶ 28. However, the Trustee 25 refused to confirm the latter date in writing until after January 17, 2020. Id. 26 27 1 On January 14, 2020, another employee of Wells Fargo, Mr. David Mayers, 2 contacted Plaintiffs with another list of documents needed for review. Id. ¶ 29. The list 3 of documents requested by Mr. Mayers “consisted primarily of the same documents 4 Plaintiffs previously submitted.” Id. Nonetheless, Plaintiffs submitted the documents 5 again on January 15, 2020. Id. ¶ 30. 6 On January 16, 2020, the online banking portal changed the foreclosure status to 7 “Suspended” with no sale date listed. Id. ¶ 31.

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Foyer v. Wells Fargo, NA., (S.D. Cal. 2020).

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