Fouts v. Avelo Airlines, Inc.

CourtDistrict Court, M.D. Florida
DecidedMarch 24, 2025
Docket8:23-cv-00508
StatusUnknown

This text of Fouts v. Avelo Airlines, Inc. (Fouts v. Avelo Airlines, Inc.) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fouts v. Avelo Airlines, Inc., (M.D. Fla. 2025).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

CHARLENE FOUTS,

Plaintiff, v. Case No. 8:23-cv-508-WFJ-NHA

AVELO AIRLINES, INC.,

Defendant. _______________________________/

ORDER Before the Court is Defendant Avelo Airlines, Inc.’s (“Avelo Airlines”) motion for summary judgment and filings (Dkts. 40, 41, 42, 46), Plaintiff’s opposition (Dkts. 47, 48, 49), and Defendant’s reply (Dkt. 55). After careful consideration and review of the submissions of the parties and the applicable law, the Court concludes the motion should be granted. I. BACKGROUND Plaintiff Charlene Fouts sues her former employer Avelo Airlines for disability discrimination and retaliation under the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101 et seq.1 Ms. Fouts injured herself while performing her duties as a flight attendant. She returned to work on light, desk duty as a newly

1 Count III alleges a violation of the Florida Whistleblowers Act, and Count IV alleges a violation of Florida’s workers’ compensation laws. promoted supervisor of flight attendants and certain operations. Ms. Fouts requested her own personal desk and office. Before the desk arrived, Plaintiff

received several negative performance evaluations. Avelo Airlines terminated Ms. Fouts one month after she started her new, supervisory position. On November 23, 2020, Ms. Fouts began working as a full-time flight

attendant for Xtra Airways, which became Avelo Airlines in April 2021. Dkt. 41 at 3. On January 20, 2022, Plaintiff injured her shoulder, neck, and ribs while placing a passenger’s luggage into an overhead bin. Eleven days later, Plaintiff went to see Dr. Charles Munday.

Ms. Fouts first notified Defendant of her injuries on February 3, 2022, and her medical leave began. Based on Dr. Munday’s note, she would return to work without restrictions on February 21. Dkt. 42-5 at 140. Plaintiff did not return to

work, and on March 3, she was seen by Dr. David Remmer. Dkt. 42-5 at 141. He released her to work on “light duty/desk duty” as of March 14, 2022. The note indicated Plaintiff suffered from fractured ribs and a strained shoulder. Plaintiff showed the note to her then supervisor, Fred Archambault.

During her medical leave, Ms. Fouts applied for a promotion to an Inflight Base Supervisor position on February 18, 2022. Inflight Director Jeff Painter interviewed and selected her for the promotion. Dkt. 42-5 at 8. Mr. Painter knew

that Plaintiff would be limited to “light duty/desk duty” upon returning to work. Although Mr. Painter did not see Dr. Remmer’s work restrictions note, Plaintiff told him that she could not fly or perform flight attendant duties upon her return to

work. Mr. Painter assured her that the restrictions would “not [be] a problem” because the Inflight Base Supervisor position is a light-duty office job without a lifting requirement. Dkt. 42-5 at 8.

On March 14, 2022, Plaintiff returned to work as the new Inflight Base Supervisor in New Haven, Connecticut. She received a significant pay raise. She reported to the Inflight Base Manager, Tom Creatore, who in turn reported to Mr. Painter. Both Plaintiff and Mr. Creatore began their jobs about the same time, and

neither was familiar with the New Haven base. Plaintiff’s duties included supporting flight attendants and operations, developing professional relationships with airport officials, positively representing

Avelo, and effectively communicating and coordinating with crewmembers. Dkt. 42-5 at 92–95. At the outset, she told Mr. Creatore that she needed a desk and an office. Avelo Airlines does not generally assign Inflight Base Supervisors their own desks or offices. Dkt. 42-2 at 4. Mr. Creatore offered to pay for a lock and

give Plaintiff a locker to store her belongings, but according to Ms. Fouts, no locker was available. Before the desk arrived, Mr. Creatore instructed Plaintiff to use the desks and tables in two particular rooms for her belongings and for

interviews with employees. She complied. During her month as supervisor, Plaintiff received several negative performance write-ups. On March 17, Plaintiff decided to swap the lead flight

attendant on a March 28 flight with an FAA safety inspector onboard. Plaintiff was not authorized to make the switch, the change would cause the original lead flight attendant to receive less pay, and the action would violate the seniority-based

bidding process and risk an FAA violation. Dkt. 42-6 at 19, 49–50. Also, on March 17 and on March 23, Plaintiff created problems by getting involved with pilot problems when her job was not to respond to pilot concerns. Dkt. 42-6 at 50. The pilots were to contact their own separate management. In short, Plaintiff had

difficulties setting boundaries between her job duties and her friendships with pilots and flight attendants. Id. She often showed favoritism with certain employees, which offended the others.

At an inflight departmental meeting led by Mr. Painter on March 23, Plaintiff interrupted to ask if he could tell her when she would be receiving her personal desk. She placed Mr. Painter in an awkward position by bringing up her specific request in front of everyone in his department. She admitted it was

inappropriate. Plaintiff’s most egregious conduct occurred on April 1 on a flight from Tampa to New Haven. When Plaintiff interviewed for the job in February, she told

Mr. Painter that she would need to fly back and forth to Florida where her doctors were located. Dkt. 42-5 at 9. According to Ms. Fouts, Mr. Painter suggested that on these travel flights between New Haven and Tampa, she “take notes, see how

the crew is doing.” Dkt. 42-5 at 9. On the April 1 flight, she was flying “positive space” as she was not on duty. Nonetheless, she entered the flight deck, decided to check paperwork concerning a passenger’s oxygen tank, which was the job of

operations, and took the PA system over from the crewmembers. Dkt. 42-6 at 50. This flight was already weather-delayed in Tampa. Apart from her violating company rules by taking over the duties of active crewmembers, Avelo Airlines received several customer complaints about the

“blonde” woman who further delayed the Tampa flight and spoke in a rude tone over the PA system. Dkt. 42-6 at 50–51. Some of the passengers knew “the blonde” was not a flight attendant (she was not in uniform) and complained that

“she thought she was in charge” and was “hysterical” as opposed to calming. Dkt. 42-6 at 50–51. Some passengers posted pictures or videos of Plaintiff on social media. Despite these complaints and postings, two of the flight attendants now defend Plaintiff’s actions and aver that, in their opinion, Plaintiff was not

interfering with the crewmembers, acting as a flight attendant, or being rude to the crew. Dkts. 49-2 (Jennifer Keller), 49-3 (Mathieu Bouyer). On April 2, Plaintiff took over another matter unrelated to her job. A

customer service employee was having difficulty entering a non-Avelo pilot into the system to fly as a jump seat rider. Dkt. 42-6 at 51. In an effort to ensure the pilot could immediately board, Plaintiff interjected herself into the situation when

she had no ability to resolve the issue as an inflight employee. Dkt. 42-6 at 51. On a day off, April 5, Plaintiff called Mr. Creatore after she spoke with a pilot who wanted her to demand crewmember Rob Dudchik stop taking a break in

his car in the parking lot and start boarding a flight. Dkt. 42-6 at 51. Plaintiff was counseled for speaking to Mr. Creatore in a raised, unprofessional voice and refusing to listen to Mr.

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