Fountain v. First Data Merchant Services

2014 DNH 246
CourtDistrict Court, D. New Hampshire
DecidedDecember 2, 2014
Docket14-cv-121-LM
StatusPublished

This text of 2014 DNH 246 (Fountain v. First Data Merchant Services) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fountain v. First Data Merchant Services, 2014 DNH 246 (D.N.H. 2014).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Jessica Fountain

v. Civil No. 14-cv-121-LM Opinion No. 2014 DNH 246 First Data Merchant Services

O R D E R

Jessica Fountain has sued her former employer, First Data

Merchant Services (“First Data”) in three counts, under the

Americans With Disabilities Act (“ADA”), 42 U.S.C. §§ 12101-

12213 (Counts I and III), and the Family and Medical Leave Act

(“FMLA”), 29 U.S.C. §§ 2601-2654 (Count II). Before the court

is First Data’s motion to: (1) strike six paragraphs of

Fountain’s amended complaint; and (2) dismiss the complaint in

its entirety, with prejudice. Fountain objects. For the

reasons that follow, First Data’s request to strike material

from Fountain’s amended complaint is denied, while its motion to

dismiss is granted in part and denied in part.

I. Background

Unless otherwise noted, the facts in this section are drawn

from Fountain’s amended complaint.

Fountain was hired by First Data’s predecessor in 1998 as

an account executive. At all times relevant to this matter, she worked remotely, with a company laptop and phone. In 2002, she

became a senior account executive. Up until 2009, she often met

or exceeded her sales quotas, and never had any disciplinary

issues.

In September of 2009, Fountain suffered a psychological

breakdown. For the next year, she was on intermittent leave

under the FMLA, granted in two six-month segments. In April of

2011, she was granted a third intermittent FMLA leave, which she

had requested on account of her son’s admissions to an in-

patient psychological program. That leave ended in October of

2011, and she returned to work. In March of 2012, Fountain

requested, and was granted, a fourth intermittent FMLA leave.

In November of 2011, First Data’s Jared Kirkpatrick became

Fountain’s supervisor. Their working relationship was

contentious. Fountain alleges that Kirkpatrick was not as

supportive as his predecessor had been, and identifies friction

over, among other things, assistance (or a lack thereof) from

Kirkpatrick, communication, and scheduling. In October of 2012,

Kirkpatrick sought to schedule weekly meetings with Fountain,

one on one, and placed her on a 90-day “individual action plan

[IAP].” The basis for the IAP, according to Kirkpatrick, was

Fountain’s failure to meet her sales goals. In early January of

2013, Kirkpatrick berated Fountain for failing to have any deals

in the pipeline, and demanded that she provide him with daily,

2 minute-by-minute reports of her work activities. In response to

the stress she experienced as a result of Kirkpatrick’s demand,

Fountain placed herself on “out of office” status for January 9,

10, and 11. Additional phone calls from Kirkpatrick ensued.

On January 11, Kirkpatrick, his supervisor, and First

Data’s Human Resources representative, Gayla Baker, tried to

reach Fountain by phone. Fountain spoke with Baker on January

11, and called in sick for January 14 and 15, because she was

still emotionally upset. On the 14th, Baker invited Fountain to

participate in a telephone conference. Fountain declined. The

next day, Baker sent Fountain an e-mail, advising her “that she

was in ‘termination’ status, but that she [Baker] would put the

termination ‘on hold’ pending an investigation [and demanding]

that [Fountain] contact her by the end of business on January

17th.” Fountain responded by requesting: (1) more time to

schedule the meeting, due to surgery scheduled for January 16;

and (2) FMLA paperwork. Fountain submitted that paperwork on

January 22, but never received a response. Then, after Fountain

informed Baker that she had retained legal counsel, Baker

cancelled the telephone conference, telling Fountain that her

attorney and First Data’s attorney would need to speak with one

another. The attorneys did confer, but failed to reach a

resolution. At some point in late January or early February of

2013, First Data decided to terminate Fountain’s employment.

3 On December 9, 2013, Fountain filed a charge of employment

discrimination with the Equal Employment Opportunity Commission

(“EEOC”). In her EEOC charge, she alleged:

[O]n January 30, 2013, First Data’s attorney notified [her] attorney that First Data would terminate [her] employment, effective February 11, 2013, allegedly due to [her] poor sales performance and failure to comply with the October 2012 IAP. I never received a termination letter from First Data.

Def.’s Mot. to Dismiss, Ex. 1 to Scott Decl. (doc. no. 7-3), at

7. The EEOC dismissed Fountain’s charge as untimely, on grounds

that she had filed it more than 300 days after January 30, 2013,

which the EEOC took to be the day on which on which First Data

terminated her employment. See id., Ex. 3 to Scott Decl. (doc.

no. 7-5), at 1. Thereafter, the EEOC denied Fountain’s request

to reopen her charge, rejecting her argument that she was

actually discharged on February 11, 2013, rather than January

30. See Def.’s Motion to Dismiss and Strike, Ex. 5 to Scott

Decl. (doc. no. 17-7).

In her original complaint, Fountain’s allegations regarding

the communications concerning her termination are virtually

identical to those in her EEOC charge. See Compl. (doc. no. 1)

¶ 43. Fountain’s amended complaint includes a slightly revised

paragraph 43, along with five additional paragraphs that do not

appear in her original complaint:

Plaintiff’s attorney and First Data’s attorney did correspond with each other in an effort to resolve the

4 situation; however, on January 30, 2013, First Data’s attorney . . . communicated to Plaintiff’s attorney that she would recommend that First Data terminate the Plaintiff’s employment, effective February 11, 2013, allegedly due to her poor sales performance and failure to comply with the October 2012 IAP.

Counsel continued to correspond to seek a resolution.

On February 7, 2013, First Data’s counsel sent an email to Plaintiff’s counsel stating the following: “. . . I have notified Human Resources that I do not see any reason for the continued hold on Ms. Fountain’s employment termination.” That email also stated that she would recommend that the effective date of termination be February 11, 2013.

Moreover, the February 7, 2013 email concluded with “. . . Human Resources will follow up with a letter regarding her employment termination and the effective date”. The Defendant never provided a termination letter to the plaintiff.

First Data’s Human Resources Department, and not their counsel, had the ability to terminate the Plaintiff’s employment.

It wasn’t until February 11, 2013 that it became apparent that First Data not only intended to follow their attorney’s recommendation, but in fact had effectively terminated Ms. Fountain. Atty. Olson’s February 11, 2013 email to Plaintiff’s counsel requested, on behalf of Human Resources, the return of all company property. This is the only communication confirming the Plaintiff’s termination by First Data.

Am. Compl. (doc. no. 15) ¶¶ 45-50 (emphasis added, citations to

the record omitted).

After First Data moved to dismiss Fountain’s original

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