Fludd v. South State Bank

CourtDistrict Court, D. South Carolina
DecidedOctober 7, 2021
Docket2:20-cv-01959
StatusUnknown

This text of Fludd v. South State Bank (Fludd v. South State Bank) is published on Counsel Stack Legal Research, covering District Court, D. South Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fludd v. South State Bank, (D.S.C. 2021).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF SOUTH CAROLINA CHARLESTON DIVISION

LATOYA LASHAY FLUDD and WANDA ) SUE BUTCHER, individually, an on behalf ) of all other similarly situated, ) Civil Action No. 2:20-cv-1959-BHH ) Plaintiffs, ) Opinion and Order ) v. ) ) SOUTH STATE BANK, and DOES 1- ) 100, ) ) Defendant. ) _________________________________ )

This matter is before the Court on the Defendant South State Bank’s1 motion to dismiss Plaintiffs Latoya Fludd and Wanda Butcher’s first amended class action complaint pursuant to Federal Rules of Civil Procedure 12(b)(1) and 12(b)(6). (ECF No. 38.) For the reasons set forth in this order, Defendant’s motion is denied. BACKGROUND South State Bank (“South State” or “the Bank”) is a large bank with locations and customers in over 100 cities located in four states, managing more than $15 billion in assets. (Am. Compl. ¶ 19, ECF No. 35.) South State offers its customers various financial services, including checking accounts where account holders can deposit and withdraw their money. (Id. ¶ 20.) When processing debit transactions, South State assesses overdraft fees, incurred when the Bank pays an item into overdraft, as well as NSF fees, incurred when an item is returned due to an overdrawn account. (Id. ¶ 21.) Overdraft and

1 The Court is informed that South State Bank, N.A. has taken the place of South State Bank in this action. Effective June 8, 2020, South State Bank merged with and into CenterState Bank, N.A. Immediately after the merger, CenterState Bank, N.A. changed its name to South State Bank, N.A. (ECF No. 38 n.1.) NSF fees constitute a significant source of revenue for financial institutions like South State. (Id. ¶ 26.) In 2019, South State reported collecting more than $30 million in consumer overdraft-related service charges on accounts intended primarily for individuals with personal, household, or family use. (Id. ¶ 21.) To determine whether an overdraft has occurred, South State uses an internal

bookkeeping calculation called “available balance” instead of an account’s actual balance.2 (Id. ¶¶ 5, 31–34.) The actual balance includes all the money in an account at a point in time; it is an account’s official balance, and the balance customers receive in monthly statements. (Id. ¶ 32.) The available balance starts with the actual balance, but subtracts any holds placed on the funds in the account that may affect the amount of money in the account in the future. (Id. ¶ 47.) Plaintiffs Latoya Fludd (“Fludd”) and Wanda Butcher (“Butcher”) (collectively, “Plaintiffs”), allege that South State’s use of the available balance bookkeeping method routinely leads to an overdraft fee even though sufficient money remains in the account after a transaction is paid. (Id. ¶¶ 35, 47.) Plaintiffs provide

the following hypothetical to demonstrate this circumstance: • An individual has $1,000 in her account, with two bills, rent and car, totaling $1,000 earmarked for payment at a later date. • In the interim, a $40 water bill is due and paid immediately, leaving $960 in the account. • Under actual balance accounting, the individual can pay the $40 bill and replenish the account before the two bills totaling $1,000 are paid without being assessed an overdraft fee.

2 The actual balance is sometimes referred to as the “ledger balance,” “current balance,” or simply “balance.” (Am. Compl. ¶ 32.) • Under available balance accounting, the individual would be assessed an overdraft fee for the $40 bill because the individual’s $1,000 was already held for future bill payments, even though the $40 was in the account and the Bank did not need to advance its own money to cover the transaction. (Id. ¶¶ 48–50.)

Regulators, including the Consumer Financial Protection Bureau (“CFPB”) and the Federal Deposit Insurance Corporation (“FDIC”), have flagged financial institutions’ use of the available balance method to assess overdraft fees as “potentially unfair and deceptive” when “not sufficiently disclosed” to consumers. (Id. ¶ 51.) Plaintiffs allege, based on publicly-available empirical reports, that the financial impact of excessive overdraft fee practice disproportionately falls on “the most vulnerable Americans,” with younger, lower-income, and non-white account holders being most likely to be assessed overdraft fees. (Id. ¶ 30.) In 2009 the Federal Reserve Board amended Regulation E to require institutions to obtain affirmative consent (“opt-in”) from account holders before

enrolling them in overdraft programs that would assess fees on ATM and non-recurring “point of sale” debit card transactions. (Id. ¶ 41.) Regulation E mandates that the opt-in agreement be a stand-alone document, not combined with other forms, disclosures, or contracts. (Id. ¶ 43); 12 C.F.R. § 1005.17(b)(1)(i). Moreover, the institution must disclose its overdraft policies in the opt-in agreement in a “clear and readily understandable manner.” (Am. Compl. ¶ 43); 12 C.F.R. § 1005.4(a)(1). In South State’s case, its Opt-in Agreement indicates that an overdraft “occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway.” (Id. ¶¶ 53–55.) The relevant excerpt from the Opt-in Agreement appears as follows: Regulation E Overdraft Authorization Form An overdraft (i.e. non-sufficient funds) occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts (i.e. non-sufficient funds) in two different ways: 1. Wehave standard overdraft practices that come with your account called Automatic Overdraft Privilege (AOP) that can charge a Non-sufficient Funds/Overdraft Fee of $36 per item. (ECF No. 1-3.) Plaintiffs allege that this language conflicts with, or is confusingly ambiguous regarding, the use of the available balance accounting method to assess overdraft fees. (See Am. Compl. J] 53-55.) On May 4, 2020, South State assessed Ms. Butcher a $36 overdraft fee based on a $0.99 non-recurring debit card transaction. (/d. J 108.) She alleges this charge violated Regulation E because South State did not use an Opt-in Agreement that accurately described its overdraft practices, and thereby failed to obtain her informed consent before including her in the overdraft program. (/d. JJ 56, 108.) In Ms. Fludd’s case, South State entered into a uniform written contract with her entitled “Personal Deposit Account Agreement” (“PDAA”). (ECF No. 1-1.)° In a section entitled “Insufficient Funds — Overdrafts and Returned Items,” the PDAA states: “We may pay all, some, or none of your overdrawn items, without notice to you. If we do not authorize and pay an item, then we will decline or return the transaction unpaid. In either case, the insufficient funds fee will still apply.” (/d. at 13 (emphasis added).) Thus, once South State determines that an account balance is insufficient to cover a transaction, the

3 All quoted portions of the PDAA are from a version dated April 9, 2016, which Plaintiffs allege to be one of the operative agreements during the putative class period and representative of the account agreements in the class period. This is the version of the PDAA relied upon in the first amended class action complaint. (See ECF Nos. 1-1, 35.) Plaintiffs note that South State attached an account agreement dated April 1, 2019 to its motion to dismiss (ECF No. 38-2), that the 2019 version is outside the record, and that they challenge its authenticity. (See ECF No.

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Fludd v. South State Bank, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fludd-v-south-state-bank-scd-2021.