Flores v. Sam's East, Inc.

CourtDistrict Court, N.D. Ohio
DecidedJuly 1, 2024
Docket1:22-cv-01246
StatusUnknown

This text of Flores v. Sam's East, Inc. (Flores v. Sam's East, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Flores v. Sam's East, Inc., (N.D. Ohio 2024).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF OHIO EASTERN DIVISION

CAROL J. FLORES, et al., ) CASE NO. 1:22-cv-01246 ) Plaintiffs, ) JUDGE BRIDGET MEEHAN BRENNAN ) v. ) ) SAM’S WEST, d/b/a SAM’S CLUB, ) MEMORANDUM OPINION AND ) ORDER Defendant. ) )

Plaintiffs Carol and Ralph Flores filed this suit after Carol Flores slipped and fell at Defendant Sam’s West, Inc.1 (“Sam’s Club”) Ontario, Ohio store. (Doc. No. 1.) Defendant moved for summary judgment under Federal Rule of Civil Procedure 56. (Doc. No. 23.) Plaintiffs opposed (Doc. No. 29), and Defendant replied (Doc. No. 32.). Plaintiffs subsequently moved for leave to file a supplemental brief in support of their opposition to Defendant’s motion for summary judgment. (Doc. No. 34.) That motion for leave is also fully briefed. (Docs. No. 35, 36.)

1 Defendant Sam’s Club asserts that Plaintiffs incorrectly identified it as Sam’s West, Inc. in bringing this action, and that its business name is Sam’s East, Inc. (Doc. No. 32 at 584.) For consistency, the Court refers to Defendant as Sam’s Club, the name under which it does business. For the following reasons, Defendant’s motion for summary judgment (Doc. No. 23) is DENIED. Plaintiffs’ motion for leave to file a supplemental brief in opposition (Doc. No. 34) is DISMISSED as MOOT.

I. Background

A. Factual Background The following facts are both undisputed and pertinent to ruling on the summary judgment motion.2 Sam’s Club is a is a warehouse-style retail store that sells bulk merchandise to its members. See Company and Leadership – Sam’s Club Company Facts, Walmart, https//corporate.walmart.com/about/samsclub/company-and-leadership (last accessed Apr. 29, 2024). Sam’s Club operates a store in Ontario, Ohio. (Doc. No. 17, ¶ 1.) The floor of the Ontario store location is polished concrete. (Doc. No. 26-1 at 31.) The floor is not a uniform color. Rather, portions of the floor appear dark or light grey throughout the store. (Doc. No. 26-1 at 322-23.) These color variations are the result of either stains or differences in color. (Doc. No. 27-1 at 288.)

Sam’s Club employees testified to the store’s procedure for cleaning floors with a scrubbing machine. At her deposition, Rachel Caseman, an assistant manager on the day Mrs. Flores fell, testified that employees operate a motorized floor scrubbing machine (the “scrubber”) each day. (Id. at 286-87.) John Ewalt, the Sam’s Club employee who drove the scrubber the morning Mrs. Flores fell, explained that his familiarity with the scrubber derived

2 For ease and consistency, record citations are to the electronically stamped CM/ECF document and PageID# rather than any internal pagination. from reading the operator’s manual and that he was “trained . . . well” on how to operate the scrubber. (Doc. No. 28-1 at 416.) The scrubber works as follows: an employee drives over an area of the floor, “squeegeeing” and wetting the area as it passes. (Doc. No. 27-1 at 376.) The scrubber blows dry and also vacuums up the water it uses in cleaning. (Id.) When operating normally, a small

amout of moisture remains on the floor. (Id.) Jeremy Hillard, a Sam’s Club employee who was working in the store at the time Mrs. Flores fell, described the scrubber remnants as a “small film of water." (Doc. No. 27-1 at 352, 376.) Caseman said that the scrubber left no water, because the “squeegee sucks it up.” (Doc. No. 26-1 at 297.) Ewalt described the residual amount as “not water, . . . just the moist concrete.” (Doc. No. 28-1 at 431.) Both Hillard and Ewalt testified that when the scrubber is operating normally, the amount of water it leaves is not hazardous. (Doc. No. 27-1 at 383; Doc. No. 28-1 at 423-24, 430.) Sam’s Club also had general procedures for addressing spills. Caseman testified that if a Sam’s Club employee noticed liquid or some other substance on the floor, that employee must

stand and guard that area until another employee can assist with cleanup materials. (Doc. No. 26-1 at 313.) Hillard also testified that if an employee found a spill, they were not to leave it unattended. (Doc. No. 27-1 at 387.) Ewalt claimed it was that employee’s “duty” to stay with the spill. (Doc. No. 28-1 at 450.) There are also “spill stations” throughout the store, with rapid- absorption materials employee can use to absorb substances. (Doc. No. 26-1 at 312.) Store staff also discuss spill protocols at daily and weekly meetings. (Doc. No. 27-1 at 386.) Caseman further testified that customers should not expect to encounter water on the Sam’s Club floor and that the floor was expected to be “clean.” (Doc. No. 26-1 at 311, 315.) Specific to this litigation, on July 5, 2020, Mr. and Mrs. Flores were shopping at Sam’s Club. (Doc. 24-1 at 170; Doc. No. 25-1 at 240.) They were regular customers at this particular location . (Doc. No. 24-1 at 171) They had been browsing the store for about twenty minutes before walking towards the back of the store, where water and other drinks are located. (Doc. No. 24-1 at 171; Doc. No. 25-

1 at 240.) In the back aisle, Mrs. Flores approached a pallet to look for a product when her right leg slipped out from under her. (Doc. No. 24-1 at 171-72.) She collapsed into a “splits” position and landed on her left knee. (Id. at 172.) At the moment of her fall, Mrs. Flores was not aware what caused her to slip. (Id.) While Mrs. Flores was lying on the floor, a Sam’s Club employee approached Mrs. Flores and asked her where the water had come from. (Id.) This was the first Mrs. Flores appreciated that water was on the floor. (Id. at 172, 174.) Mrs. Flores testified that she did not see anything on the floor, either before or after the accident. (Id. at 174.) She also testified that there was nothing blocking her view of the floor as she walked up to the area in which she fell. (Id. at 199,

204.) In his deposition testimony, Ewalt described video footage showing him operating the scrubber in that specific aisle. He did so minutes before Mrs. Flores fell and directly over the spot at which she fell. (Doc. No. 28-1 at 453.) Ewalt recognized that the video footage shows the scrubber noticeably trailing water on the floor while he is operating the machine. (Id. at 455.) Ewalt drove the scrubber by Hillard, who was working at his station towards the back of the store. (Doc. No. 27-1 at 351-52.) Hillard noticed that the scrubber’s black rubber hose had been knocked off the back of the scrubber as it drove by. (Id. at 352) Hillard testified that as a result, water was coming out the back of the scrubber at “a fairly steady pace.” (Id. at 360.) The scrubber had left a trail behind it that stretched back towards aisle forty-two, where Mrs. Flores now lay. (Id. at 365.) Hillard told Ewalt to stop the scrubber and grabbed equipment to clean the floor. (Id. at 352.) Caseman, when reviewing the video footage of Ewalt driving the scrubber, testified that “the scrubber just looked like it was leaking water behind it” and was operating

improperly. (Doc. No. 26-1 at 296.) Mrs. Flores was unable to get up from the floor by herself or with her husband’s help due to her pain. (Doc. No. 24-1 at 174.) An ambulance eventually took Mrs. Flores to a local hospital. (Doc. No. 24-1 at 176) After the accident, another Sam’s Club employee let Caseman know that the scrubber had been leaking water. (Doc. No. 26-1 at 305-306.) Mr. Flores took photos of the floor, both immediately after Mrs. Flores fell and also at some point after the accident when he had returned to the store. (Doc. No. 25-1 at 244-46; see id. at 272 (Dep. Ex. A), 273 (Dep. Ex. B), 274 (Dep. Ex. C), & 275 (Dep. Ex. D).) Regarding Exs. C and D, the photos he took of Mrs. Flores and the floor immediately after the accident, Mr.

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Flores v. Sam's East, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/flores-v-sams-east-inc-ohnd-2024.