Flores-Mendez v. Zoosk, Inc.

CourtDistrict Court, N.D. California
DecidedFebruary 7, 2022
Docket3:20-cv-04929
StatusUnknown

This text of Flores-Mendez v. Zoosk, Inc. (Flores-Mendez v. Zoosk, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Flores-Mendez v. Zoosk, Inc., (N.D. Cal. 2022).

Opinion

1 2 3 4 5 6 UNITED STATES DISTRICT COURT 7 NORTHERN DISTRICT OF CALIFORNIA 8

10 JUAN FLORES-MENDEZ, an individual and AMBER COLLINS, an individual, and 11 on behalf of classes of similarly situated No. C 20-04929 WHA individuals, 12

Plaintiffs,

13 ORDER RE MOTION TO AMEND v. 14 ZOOSK, INC., a Delaware corporation, 15 Defendant. 16

17 INTRODUCTION 18 In this putative class action by data-breach victims, plaintiffs move for leave to file a 19 third amended complaint. For the reasons that follow, and to the extent stated, the motion is 20 GRANTED. 21 STATEMENT 22 A prior order detailed the facts (Dkt. No. 93). In brief, plaintiffs Juan Flores-Mendez and 23 Amber Collins used defendant Zoosk, Inc.’s online dating platform. Zoosk offered a free 24 service. It also offered a premium subscription service for a fee. As alleged, all customers 25 provided their personal information to Zoosk upon joining. Zoosk’s website posted its privacy 26 policy, which allegedly contained the company’s data-security-related representations. 27 Plaintiffs allege injury from a massive data breach in May 2020, which allegedly occurred 1 because Zoosk failed adequately to protect plaintiffs’ personal information (Proposed Third 2 Amd. Compl. ¶¶ 49–52). 3 An order dated January 30, 2021, granted in part and denied in part Zoosk’s motion to 4 dismiss, noting that plaintiffs’ first amended complaint had not alleged a right by either Collins 5 or Flores-Mendez to sue under California Business & Professions Code Section 17200 (Dkt. 6 No. 61). Plaintiffs subsequently filed a motion for leave to amend, which attached a second 7 amended complaint. It alleged that before the announcement of the data breach, plaintiff 8 Flores-Mendez and other subscription customers had paid for a premium subscription service 9 (putatively, the subscription class). By contrast, Collins and others did not pay for Zoosk 10 services (Sec. Amd. Compl. ¶¶ 3, 13, 27). Zoosk opposed the motion to amend and cross- 11 moved to dismiss the Section 17200 claim (Dkt. Nos. 79, 80). An order filed on October 5, 12 2021, granted plaintiffs’ motion for leave to amend and granted Zoosk’s motion to dismiss, all 13 as to the Section 17200 claim. The same order invited plaintiffs again to move for leave to 14 amend their complaint with respect to their Section 17200 claim, while “plead[ing] their best 15 case” (Dkt. No. 93). 16 Plaintiffs now file a proposed third amended complaint concurrently with a motion for 17 leave to amend (Dkt. No. 95). The proposed third amended complaint has revised the Section 18 17200 claim, which now applies only to Flores-Mendez and members of a putative 19 subscription class. It also now details Zoosk’s then-current privacy policy. It has also added 20 allegations about the personal information provided by Flores-Mendez to Zoosk. Flores- 21 Mendez now alleges he would have stopped using Zoosk, stopped providing his personal 22 information, and stopped paying for Zoosk’s services had Zoosk properly notified him that its 23 security was inadequate and that it was not complying with its privacy policy. This order 24 follows full briefing and a hearing held telephonically. At the hearing, Zoosk was offered an 25 opportunity to file a supplemental brief in response to an issue raised for the first time on reply. 26 Zoosk did so timely (Dkt. No. 123; Proposed Third Amd. Comp. ¶¶ 100–10, 35–45, 46–47). 27 1 ANALYSIS 2 FRCP 15(a)(2) permits a party to amend its pleadings with the court’s leave. The rule is 3 a lenient standard dictating that leave to amend shall be freely given when justice requires it. 4 See DCD Programs, Ltd. v. Leighton, 833 F.2d 183, 185–186 (9th Cir. 1987). In so 5 determining, a district court considers: (1) bad faith; (2) undue delay; (3) prejudice to the 6 opposing party; (4) futility of amendment; and (5) whether the plaintiff has previously 7 amended the complaint. See Johnson v. Buckley, 356 F.3d 1067, 1077 (9th Cir. 2004). 8 Prejudice “carries the greatest weight” in this analysis. Eminence Cap., LLC v. Aspeon, Inc., 9 316 F.3d 1048, 1052 (9th Cir. 2003). For purposes of assessing futility on this motion, the 10 legal standard is the same as it would be on a motion to dismiss under FRCP 12(b)(6). See 11 Miller v. Rykoff-Sexton, Inc., 845 F.2d 209, 214 (9th Cir. 1988). 12 This order finds (1) no sign of bad faith; (2) minimal undue delay; and (3) no significant 13 prejudice to Zoosk. As for (5), plaintiffs have had prior — but not yet excessive — 14 opportunities to amend. 15 This order focuses on (4), futility. As described below, the proposed amendment to the 16 Section 17200 claim has cured the failure to allege economic injury required for statutory 17 standing, rendering the motion not futile. Here follow the relevant new or revised paragraphs 18 alleged in the third amended complaint, as this order understands them (Proposed Third Amd. 19 Comp. ¶¶ 35, 42, 45, 46 (emphasis added)). (Plaintiffs failed to note any specific paragraph, 20 instead arguing that the “Proposed Third Amended Complaint at ¶¶xx” “remedied” the 21 “deficiencies” (Br. 7).) 22 35. When Plaintiff Flores-Mendez signed up for his account with Zoosk in or about 2015 or 2016, Zoosk’s then-current Privacy Policy 23 explained, in relevant part “how information about [consumers] or associated with [consumers]’ (‘Personal Information’) is collected, 24 used and disclosed by Zoosk,” including when Plaintiff Flores- Mendez and other users “use[d Zoosk’s] services through [Zoosk’s] 25 websites linked to th[e Privacy] Policy, as well as [Zoosk’s] products and applications (including Zoosk’s mobile applications, 26 downloadable products and applications and pages operated by Zoosk on social networking sites and other platforms) (collectively, 27 the ‘Services.’”[)] 42. Zoosk bound all parties, including Plaintiffs and Class Members 1 alike, to the Privacy Policy, stating that “By registering, using or subscribing to the Services, you confirm that you have read and 2 consent to” the portions of the Privacy Policy described, supra ¶¶ 36–41. . . . 3 * * * 4 45. Because Zoosk’s then-current Privacy Policy presumed that any 5 consumer who used Zoosk’s Services read the Privacy Policy, and also compelled consent of those consumers through use of the 6 Services, Zoosk was bound by those promises to Plaintiffs and Class Members. 7 46. With these binding terms in place, Plaintiff Flores-Mendez 8 continued to pay for Zoosk’s Services, and also continued to provide his PII . . . . 9 10 Flores-Mendez advances several theories of economic standing. First, he argues for 11 standing via a “benefit-of-the-bargain” theory of economic damages under Section 17200. 12 This putative class allegedly lost money because Zoosk’s misrepresentations in the privacy 13 policy caused the subscription subclass to pay at all or to pay more than they would have 14 otherwise for Zoosk’s premium subscription. Second, he argues that the paying subscribers 15 lost money because the privacy policy constituted a contract to which Zoosk bound all 16 consumers. Thus, Zoosk’s failure to abide by its policy constituted a breach of contract for the 17 subscription subclass.

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Flores-Mendez v. Zoosk, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/flores-mendez-v-zoosk-inc-cand-2022.