First National Collection Bureau, Inc. v. Walker

348 S.W.3d 329, 2011 Tex. App. LEXIS 5381, 2011 WL 2716778
CourtCourt of Appeals of Texas
DecidedJuly 14, 2011
Docket05-10-00129-CV
StatusPublished
Cited by22 cases

This text of 348 S.W.3d 329 (First National Collection Bureau, Inc. v. Walker) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
First National Collection Bureau, Inc. v. Walker, 348 S.W.3d 329, 2011 Tex. App. LEXIS 5381, 2011 WL 2716778 (Tex. Ct. App. 2011).

Opinion

OPINION

Opinion By

Justice LANG.

Appellee Daniele Walker filed suit against appellant First National Collection Bureau, Inc. (“FNCB”) alleging automated debt collection calls were made to her cell phone number in violation of the federal Telephone Consumer Protection Act (“TCPA”) and section 35.47(f) of the Texas Business and Commerce Code, which was in effect at that time. See 47 U.S.C.A. § 227 (West, Westlaw through July 14, 2011); Tex. Bus. & Com.Code Ann. § 35.47(f) (repealed 2007). 1 Following a jury verdict in favor of Walker and some additional findings by the trial court, a judgment was rendered for Walker in the amount of $147,000 against FNCB. In five issues 2 on appeal, FNCB (1) contends the trial court erred by not applying Texas law and, alternatively, applying the TCPA incorrectly and (2) challenges the sufficiency of the evidence to support the jury’s verdict and the trial court’s findings. We decide against FNCB on its five issues. The trial court’s judgment is affirmed.

I. FACTUAL AND PROCEDURAL BACKGROUND

FNCB, a third party debt collector, assists other entities in collecting payment on delinquent accounts. In January 2008, FNCB began collection efforts on an account owed by an individual who is not a party to this litigation. However, the telephone number that “came with” that account had been reassigned to Walker’s cell phone. During a period of approximately six months, FNCB and two of its vendors, Global Connect and TCN, made multiple calls to Walker’s cell phone number in connection with attempts to collect that debt.

*333 Walker filed this lawsuit on June 30, 2008. In her live pleading, Walker contended FNCB made calls to her cell phone using an “automatic telephone dialing system and/or an artificial or prerecorded voice” in violation of the TCPA. According to Walker, such violations entitled her to statutory damages of $500 per call pursuant to the TCPA and section 35.47(f), which provided for a cause of action by “[a] person who receives a communication that violates [the TCPA].” Further, Walker asserted that because FNCB had committed such violations “knowingly,” she was entitled to increased damages of up to $1,500 per violation pursuant to those statutes. FNCB filed a general denial answer.

Among the documents admitted into evidence at trial were business records of FNCB. Also, Walker and Scott Carroll, FNCB’s vice president of operations and business development, testified.

At the charge conference held after the presentation of evidence, the trial court refused all jury questions and instructions submitted by FNCB and overruled FNCB’s objections to the charge. 3 The charge of the court submitted to the jury contained the following three questions:

QUESTION NO. 1:
Were calls made to [the phone number in question] using an automatic telephone dialing system or an artificial voice or a prerecorded voice without the prior express consent of the called party?
[[Image here]]
QUESTION NO. 2:
How many calls were made by [FNCB] or on its behalf to [the phone number in question] using an automatic telephone dialing system or an artificial voice or a prerecorded voice?
[[Image here]]
QUESTION NO. 3:
Did [FNCB] willfully and knowingly make or cause to be made calls to [the phone number in question] when an automatic telephone dialing system or an artificial voice or a prerecorded voice was used?
“Willfully and knowingly” means that [FNCB] knew or should have known that it was violating the federal [TCPA] when it called or caused to be called [the *334 phone number in question]. A finding that [FNCB] acted “willfully or knowingly” does not require a finding of bad faith, but only that [FNCB] had reason to know, or should have known, that its conduct would violate federal law.

The jury answered “yes” to questions number one and number three. The jury’s response to question number two was “98.”

Then, additional argument was presented by the parties and the following additional question was submitted to the jury:

What sum of money, if any, in addition to statutory damages should be awarded against [FNCB] because [FNCB]’s conduct was committed willfully and knowingly?
Please award an additional dollar amount per telephone call made. You may award between $0 and $1000 in additional damages per telephone call. Answer in dollars and cents.

The jury answered “$1000.00 per telephone call.”

FNCB filed motions for judgment notwithstanding the verdict and new trial. At a hearing on those motions, FNCB argued in part that the jury’s finding as to whether additional damages should be awarded based on “willful and knowing” conduct of FNCB was immaterial because only the trial court had authority to make that decision. The trial court, over objection by Walker and without a jury present, “accepted” additional testimony offered by FNCB regarding the determination of additional damages. The trial court declined to rule at that time as to whether such additional damages were to be determined at the trial court’s discretion or by the jury. After taking the matter under advisement, the trial judge proceeded to decide the issues as to additional damages and a final judgment was rendered that ordered that Walker recover $49,000 in statutory damages pursuant to the TCPA and “$98,000 in damages pursuant to the [TCPA] for willful and knowing violations,” plus court costs and interest. Additionally, the trial court denied FNCB’s motions for judgment notwithstanding the verdict and new trial.

FNCB filed (1) a motion to modify, correct, or reform the judgment and (2) a request for findings of fact and conclusions of law respecting, inter alia, “[t]hose portions of the case decided by the court.” Then, Walker filed proposed findings of fact and conclusions of law pertaining to the additional damages awarded by the trial court for “willful and knowing” violations of the TCPA. FNCB filed a request for additional findings of fact and conclusions of law as to whether FNCB acted “knowingly or intentionally” pursuant to section 35.47(f). After the trial court signed findings of fact and conclusions of law pertaining to the additional damages, 4 this appeal timely followed.

*335 II. FNCB’S ISSUES

A. Standard of Review

Statutory construction presents a question of law that we review de novo. See, e.g., City of DeSoto v. White, 288 S.W.3d 389, 394 (Tex.2009); City of Rockwall v. Hughes,

Free access — add to your briefcase to read the full text and ask questions with AI

Related

K.B. v. E.B.
Court of Appeals of Texas, 2025
in Re J.H.
Court of Appeals of Texas, 2023
in the Interest of H.D.D.B, a Child
Court of Appeals of Texas, 2022
Dishman v. C & R Asphalt, LLC
460 S.W.3d 341 (Court of Appeals of Kentucky, 2014)
Christopher Utz, Utz Environmental Services v. McKenzie, Duffy
397 S.W.3d 273 (Court of Appeals of Texas, 2013)
A Fast Sign Co. v. American Home Services, Inc.
734 S.E.2d 31 (Supreme Court of Georgia, 2012)
Dallas County v. Crestview Corners Car Wash
370 S.W.3d 25 (Court of Appeals of Texas, 2012)

Cite This Page — Counsel Stack

Bluebook (online)
348 S.W.3d 329, 2011 Tex. App. LEXIS 5381, 2011 WL 2716778, Counsel Stack Legal Research, https://law.counselstack.com/opinion/first-national-collection-bureau-inc-v-walker-texapp-2011.