Federal Trade Commission v. Verity International, Ltd.

124 F. Supp. 2d 193, 2000 U.S. Dist. LEXIS 17946
CourtDistrict Court, S.D. New York
DecidedDecember 13, 2000
Docket00 CIV 7422 LAK
StatusPublished
Cited by9 cases

This text of 124 F. Supp. 2d 193 (Federal Trade Commission v. Verity International, Ltd.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Federal Trade Commission v. Verity International, Ltd., 124 F. Supp. 2d 193, 2000 U.S. Dist. LEXIS 17946 (S.D.N.Y. 2000).

Opinion

MEMORANDUM OPINION

KAPLAN, District Judge.

Defendants operate a billing service for Internet pornographers. Web sites containing what defendants euphemistically refer to as adult content ascertain the telephone numbers from which visitors to the sites accessed the Internet through a system known as Automatic Number Identification (“ANI”). Defendants then bill the subscribers of those telephone numbers — who may or may not be the same persons who accessed the web sites — for access to the pornographic materials, although most of the bills here at issue described the services for which the bills were rendered as telephone calls to Madagascar. Defendants insist upon payment by line subscribers irrespective of whether the line subscribers used or authorized the use of their telephone lines to access the web sites of defendants’ clients.

The Federal Trade Commission (“FTC” or “Commission”) contends principally that defendants’ insistence that line subscribers are legally obligated to pay for access to their clients’ web sites, even where the line subscribers neither used them nor autho *195 rized such use, violates Section 5(a) of the Federal Trade Commission Act (the “Act”). 1 The matter now -is before the Court on the FTC’s motion for a preliminary injunction.

Facts 2

Verity International, Ltd. (“Verity”) 3 bills and collects for access to materials offered by operators of sexually oriented web sites without requiring those who access the sites to provide a credit card number over the Internet. Although the system has undergone a number of changes over.time, the core concept has been constant. A computer user employs his or her modem, telephone line and normal Internet service provider (“ISP”) to connect to a web site operated by a Verity client. The user then is presented with a series of screens which together purport to set forth terms and conditions of use.. On the last of the screens, the user is presented with a box that states “I Agree.” 4 If the user clicks that box, a dialer computer program is downloaded from the web site to the user’s computer. The dialer program then automatically disconnects the user’s computer modem from the user’s ISP and reconnects the user’s computer to the same web site by placing a call to an international telephone number assigned by the relevant country to a Verity affiliate, Automatic Communications Limited (“ACL”). 5 The' user then views the wares of Verity’s client. Verity or an affiliate then uses the ANI system to ascertain the identity of the subscriber to whom the telephone line employed by the user is assigned, who may or may not be the user who agreed to use the web site, and bills the line subscriber for use of its client’s web site, currently at the rate of $3.99 per minute.

The Original System

Verity’s system dates back to approximately 1999, when ACL and its agents (including Verity) worked out an arrangement with Telecom Madagascar (“TM”), the national telecommunications carrier for Madagascar, whereby ACL was appointed TM’s agent for a series of telephone numbers allocated to Madagascar by international telephone, authorities. Under the appointment, TM assigned to ACL the right to receive revenues from those numbers, the right to direct that payment for calls to those numbers be made to ACL or its- designee rather than to TM, and the right to terminate calls to those numbers at any location that ACL desired, even at locations outside Madagascar. 6 -

In January 1999, AT & T entered into an- agreement with ACL and TM to handle call traffic to the Madagascar number range assigned to ACL and to bill the calls through regular monthly statements to customers in exchange for half of the reve *196 nue. The charges appeared on customer telephone bills as charges for telephone calls to Madagascar telephone numbers although no calls ever were put through to Madagascar. 7

By May 2000, ACL’s call volume through AT & T had reached one million minutes per month. Although there is reason to believe that a substantial number of users refused to pay AT & T’s bills for these services, 8 thus suggesting widespread consumer dissatisfaction, there is no need to resolve that issue for purposes of this motion.

Verity Adopts Direct Billing

In May 2000, AT & T terminated its agreement with ACL, which set out to make alternative arrangements. By July 2000, ACL had arranged to have Sprint Communications Company handle the call traffic 9 and, after a brief period of billing through Sprint, 10 it decided to bill line subscribers directly (rather than through their telephone bills) and to transfer billing responsibility to Verity. Verity in turn contracted with Integretel, Inc. (“Integre-tel”) to prepare 11 and mail the bills, collect payments, and answer a toll-free “customer service” number printed on the bills. Integretel involved its subsidiary, eBillit, Inc. (“eBillit”) in these activities and subcontracted the job of handling billing inquiries. 12

Verity began billing line subscribers on separate billing statements for use of its clients’ web sites in the first week of September for July services. Shortly thereafter, it sent out a new round of bills for August. All told, it sent approximately 67,000 bills during the week of September 11 and another 44,000 bills during the following week. 13

At the top of the bills sent to line subscribers appeared Verity’s name and the address of a non-existent post office box 14 in San Jose, California. The address to which payments were directed was a different San Jose post office box registered to Integretel. The bills included a summary of charges and a chart of details about them — the date, time, destination (Madagascar), telephone number called, duration and charges per call. Under the heading “INTERNET BILLING,” the first page stated that “THIS BILL ACCOUNTS FOR INTERNATIONAL CALLS, FROM YOUR MODEM TO A MADAGASCAR NUMBER, FOR WEBSITE ACCESS.” On the bottom right, the bill read, “For questions about your invoice please call (800) 793-1418.” 15

Disaster Strikes

The implementation of Verity’s new system was a disaster. Part of the problem, as the Verity defendants essentially admit, 16 was a customer service failure. Initially, only one telephone line was available *197

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Bluebook (online)
124 F. Supp. 2d 193, 2000 U.S. Dist. LEXIS 17946, Counsel Stack Legal Research, https://law.counselstack.com/opinion/federal-trade-commission-v-verity-international-ltd-nysd-2000.