Fed. Trade Comm'n v. Vylah Tec LLC

328 F. Supp. 3d 1326
CourtDistrict Court, M.D. Florida
DecidedSeptember 11, 2018
DocketCase No: 2:17-cv-228-FtM-99MRM
StatusPublished
Cited by1 cases

This text of 328 F. Supp. 3d 1326 (Fed. Trade Comm'n v. Vylah Tec LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Fed. Trade Comm'n v. Vylah Tec LLC, 328 F. Supp. 3d 1326 (M.D. Fla. 2018).

Opinion

SHERI POLSTER CHAPPEL, UNITED STATES DISTRICT JUDGE

Before the Court is Plaintiffs Federal Trade Commission and State of Florida's (collectively, "the Government") Motion to *1329Reinstate the Freeze Over Assets Jointly Held by Robert and Olga Cupo and Assets Held by Dennis Cupo. (Doc. 194). Defendants Vylah Tec, LLC, Express Tech Help, LLC, Tech Crew Support, LLC, Angelo Cupo, Robert Cupo, and Dennis Cupo (collectively, "Defendants") oppose the motion. (Doc. 195). The undersigned held a hearing on the Government's motion, where the parties appeared with counsel and argued their respective positions. (Doc. 227). For the following reasons, the Court denies the Government's motion.

BACKGROUND

A. Vylah Tec LLC

To frame the Government's motion, the Court must outline Vylah Tec LLC's business structure and operations. Vylah Tec is a family-owned business. Robert and Angelo, a father-son duo, formed Vylah Tec in May 2014. (Doc. 4-2 at 3, 11-12). A few months later, the company began doing business as VTec Support. (Id. at 18). As business grew, Robert and Angelo also formed Tech Crew Support, LLC in January 2015 and Express Tech Help, LLC in March 2015. (Id. at 3-4, 20-21, 26-27). Tech Crew and Express Tech function much like "doing business entities" of Vylah Tec. (Doc. 195-11 at 10:7-19). In practice, Robert owns Vylah Tec, Tech Crew, and Express Tec, while Angelo manages them much like a chief executive officer. (Doc. 32-1 at ¶ 3; Doc. 63 at ¶¶ 12-13; Doc. 195-11 at 9:13-21; Doc. 195-12 at 67:20-68:4).

Two more Cupos are/were in the family business: Dennis and Olga. Dennis is Robert's brother and Angelo's uncle. Olga is Robert's wife. Dennis was named an Express Tech manager in the corporate filings when the company first formed, but he was removed a year later. (Doc. 4-2 at 20-24). Olga is a manager for Express Tech and a registered agent for Tech Crew. (Id. at 4, 20-24, 26).

Vylah Tec, Tech Crew, and Express Tec (collectively, "Vylah Tec") run a call center. Their primary business is prepaid technical support services for electronic devices that consumers buy on home shopping channels. Vylah Tec contracts with non-party Avanquest North America LLC, who, in turn, sells software with Vylah Tec's support services to the home shopping companies. (Doc. 32-1 at ¶ 5; Doc. 195-11 at 11:5-12:14). So, when consumers buy devices, their purchase include Vylah Tec's support services for free. In addition to technical support, Vylah Tec also sells security software, utility software, and data backup services to individual consumers. (Doc. 32-1 at ¶¶ 5, 11).

The only difference between Vylah Tec, Tech Support, and Express Tec is the home shopping channel customer they service. (Id. at ¶ 4; Doc. 195-11 at 85:23-86:12; Doc. 195-12 at 151:12-152:4; Doc. 195-13 at 17:1-19). Vylah Tech supports the Home Shopping Network. Tech Crew supports QVC-U.K. Express Tech supports Evine Live. Angelo and Robert thought it best that each home shopping channel have its own separate technical support brand. The companies otherwise share the same workspace, managers, employees, equipment, scripts, and the like. (Doc. 195-13 at 17:12-19; Doc. 195-12 at 152:5-7).

B. Alleged Deceptive Scheme

On May 1, 2017, the Government sued Defendants for violating the Federal *1330Trade Commission Act ("FTCA"), 15 U.S.C. § 41 - 58, and the Florida Deceptive and Unfair Trade Practices Act ("FDUTPA"), Fla. Stat. §§ 501.201 - 501.213. According to the Government, Defendants have a deceptive scheme related to scripted sales pitches and selling antivirus software. The Government takes specific issue with Defendants (1) using pop-up messages with allegedly phony warnings that a virus infected the consumer's computer; (2) using scripted sales pitches to falsely diagnose consumers' computers with technical problem and misleading consumers into buying software and repairs; and (3) misrepresenting Vylah Tec as a Microsoft affiliate and its employees as Microsoft-certified technicians. (Doc. 2 at ¶¶ 17-20). The Government says Defendants' deceptive scheme has swindled more than $1.8 million from consumers. It thus seeks injunctive relief, disgorgement of Defendants' ill-gotten gains, and restitution. (Id. at 15-16).

C. Temporary Restraining Order and Preliminary Injunction

On May 2, 2017, the Court issued an ex parte Temporary Restraining Order ("TRO") that shutdown Vylah Tec's business, appointed a receiver, and froze Defendants' assets. (Doc. 9). A month later, the Court heard arguments on converting the TRO into a preliminary injunction. Because Defendants effectively stipulated to the Court imposing a preliminary injunction, the hearing focused on whether the Court should reopen Defendants' business and unfreeze assets to restart the business and pay for attorneys' fees and living expenses. In the end, the Court entered a preliminary injunction that did not restart the business and froze most of Defendants' assets and assets held for their benefit. (Doc. 62).

Defendants appealed the preliminary injunction as overbroad. The Eleventh Circuit affirmed the preliminary injunction except for the freeze on Dennis' assets and Robert and Olga's joint assets. (Doc. 192). The Eleventh Circuit explained:

[t]he district court did not make sufficient factual findings to support freezing those assets. While the court stated in the TRO that [the Government] has 'sufficiently shown that ... Dennis...[has] engaged in and [is] likely to engage in acts and practices that violated [the FTCA and FDUTPA],' the court did not find that Dennis gained anything from the allegedly unlawful practices... Similarly, the district court made no findings as to Olga's involvement, if any, in the alleged scheme, nor did it explain why assets she holds jointly with Robert are subject to a freeze regardless of whether she was involved... Such factual findings were needed to justify including the freezes on Dennis's assets and the jointly held assets within the scope of the injunction.

(Id. at 7-8 (internal citations omitted and alterations in original) ). The Eleventh Circuit thus remanded the matter for this Court to make further findings of fact and conclusions of law on these two issues. (Id. at 8).

While Defendants appealed the preliminary injunction, this case continued with discovery. The record is now more developed than when the Court first heard arguments on the preliminary injunction over a year ago. The Government has finished discovery. The individual Defendants and employees have been deposed. Documents have been exchanged. Dennis has even filed a motion for summary judgment. Against this procedural backdrop, the Court will turn to deciding whether to reinstate asset freezes on Dennis as well as Robert and Olga.

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Bluebook (online)
328 F. Supp. 3d 1326, Counsel Stack Legal Research, https://law.counselstack.com/opinion/fed-trade-commn-v-vylah-tec-llc-flmd-2018.