Miller, Judge.
This appeal is from the judgment of the United States Customs Court (hereinafter referred to as the Court of International Trade) in American Export Lines, Inc. v. United States, 85 Cust. Ct. 20, C.D. 4864 (1980), dismissing for lack of jurisdiction an action by American Export Lines, Inc. (“AEL”), to recover duties assessed on repairs made overseas to its ship, the C. V. LIGHTNING. We reverse and remand.
As described by the Court of International Trade, the repairs were necessitated by an unexpected grounding of the ship as it was departing New York for Europe. Although the ship was freed in a short time, its master anchored it for inspection. After inspection by both the crew and an American Bureau of Shipping engineer, it was found to be seaworthy, and it continued on its voyage. After docking at Bremerhaven, West Germany, there was another inspection for damage, as a result of which an American Bureau of Shipping surveyor in Bremerhaven found the ship unseaworthy and required that repairs be made before he would authorize a return voyage. After repairs were made in Amsterdam in the amount of $346,850.13, the ship returned to New York. Pursuant to section 466(a) of the Tariff [3]*3Act of 1930, 19 U.S.C. 1466,1 duties in. the amount of $153,842.14 were assessed.
AEL contends that the casualty suffered by the C. V. LIGHTNING in running aground falls within the remission or refund provision of section 466. The Government denies that the grounding of the ship constituted a casualty within the regular course of her voyage and contends that AEL does not qualify for the remission or refund of duties authorized by section 466. Primarily at issue here are the Government’s argument that AEL failed to file a protest within ninety days after the posting of notice of liquidation and the holding of the Court of International Trade that the filing by AEL of its summons with the court was not timely.
As found by the Court of International Trade, the following is a chronological list of filings and responses between the parties:
June 27, 1974 — Vessel repair entry filed by AEL.
July 1, 1974 — Application for relief from duties on ship’s foreign repairs (no log abstract as required by 19 CFR 4.14(f) but Coast Guard report and master’s statement included) .2
August 20, 1975 — Final itemized repair cost invoices filed by AEL.
October 24, 1975 — Entry liquidated (Bulletin Notice showing liquidation this date in record); bill for $153,842.14 duties sent to AEL.
November 5, 1975 — AEL letter to Commissioner of Customs, Washington, D.C., requesting cancellation of the duties.
November 6, 1975 — Copy of November 5 letter sent to Customs officials in New York. Cover letter refers to said letter as “petition .for cancellation” and requests that it be forwarded to Customs Service Headquarters in Washington, D.C.
January 7, 1976 — AEL letter to Commissioner of Customs asking for response to the November 5 letter requesting “cancellation” of duties.
February 5, 1976 — Reply from Carrier Rulings Branch of Customs Service Headquarters stating there is no record of receipt of the November 5 letter and requesting that AEL direct its petition “to this office through the involved Customs office.”
February 9, 1976 — AEL letter to Carrier Rulings Branch stating that its “petition” of November 5, 1975, was, n fact, directed “to your office through the U.S. Customs Service here in New [4]*4York.” Bill lor duties attacked, and “If, however, tkere is something additional you require from us please do not kesitate to so advise.” 3
January 14, 1977 — Letter from Headquarters, Customs Service, Washington, D.C., to Regional Commissioner of Customs, New York, denying “petition” of AEL “seeking remission of duties”.4
April 7, 1977 — AEL “supplemental petition for relief” and containing supplemental information sent to Headquarters, Customs Service, tkrougk tke Area Director of Customs, New York.
July 28, 1977 — Letter from Headquarters, Customs Service, Washington, D.C., to Area Director of Customs, New York, stating “Relief is denied” and giving a more complete analysis tkan tke January 14, 1977, letter.
September 27, 1977- — Formal protest filed by AEL, referring to decision of July 28, 1977.
October 7, 1977 — Formal protest denied because “Original Customs decision reviewed and found to be correct”.
January 30, 1978 — AEL files summons with Customs Court.
In addition to tke above, affidavits filed by AEL in opposition to tke government’s motion to dismiss establish, without contravention, that numerous informal meetings between AEL’s representatives and Customs officials took place from June of 1974 to January 24, 1977, during the course of which Customs officials (including tke Regional Counsel for tke Eastern Division) advised that AEL had ninety days in which to appeal tke denial of AEL’s petition for remission of duties by filing a formal protest; further, that at no time were they advised that AEL’s formal protest was not timely5 or that tke time for filing a formal protest had expired or that a formal protest should have been filed within ninety days following liquidation on October 24, 1975.
We note that, in reaching a decision on this case, the Court of International Trade said: “It cannot be disputed that confusion existed for both parties as to the proper method to obtain administrative review of the decision to impose assessment of foreign repair [5]*5duties.” In such, a situation, particularly where the party seeking relief has relied upon Customs officials for guidance, dismissals should be granted sparingly. Dann v. Studebaker-Packard Corp., 288 F. 2d 201, 215-16 (6th Cir. 1961); Kingwood Oil Co. v. Bell, 204 F. 2d 8, 12-13 (7th Cir. 1953). All uncontroverted factual allegations in the complaint, along with the supporting affidavits of record, should be accepted as true.6 See Scheuer v. Rhodes, 416 U.S. 232, 236 (1974); Smith v. Gross, 604 F. 2d 639, 641 n. 1 (9th Cir. 1979); O’Connor v. Yezukevicz, 589 F. 2d 16, 18 (1st Cir. 1978); Stern v. United States Gypsum, Inc., 547 F. 2d 1329, 1332 (7th Cir.), cert. denied, 434 U.S. 975 (1977); Garrett v. Bamjord, 538 F. 2d 63, 65 (3d Cir.), cert. denied, 429 U.S. 977 (1976).
Without citation to any authority, the Court of International Trade held that the decision of the Customs Service denying AEL’s petition for remission of duties was not subject to protest under 19 U.S.C. 1514(c)(2)(B).7
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Miller, Judge.
This appeal is from the judgment of the United States Customs Court (hereinafter referred to as the Court of International Trade) in American Export Lines, Inc. v. United States, 85 Cust. Ct. 20, C.D. 4864 (1980), dismissing for lack of jurisdiction an action by American Export Lines, Inc. (“AEL”), to recover duties assessed on repairs made overseas to its ship, the C. V. LIGHTNING. We reverse and remand.
As described by the Court of International Trade, the repairs were necessitated by an unexpected grounding of the ship as it was departing New York for Europe. Although the ship was freed in a short time, its master anchored it for inspection. After inspection by both the crew and an American Bureau of Shipping engineer, it was found to be seaworthy, and it continued on its voyage. After docking at Bremerhaven, West Germany, there was another inspection for damage, as a result of which an American Bureau of Shipping surveyor in Bremerhaven found the ship unseaworthy and required that repairs be made before he would authorize a return voyage. After repairs were made in Amsterdam in the amount of $346,850.13, the ship returned to New York. Pursuant to section 466(a) of the Tariff [3]*3Act of 1930, 19 U.S.C. 1466,1 duties in. the amount of $153,842.14 were assessed.
AEL contends that the casualty suffered by the C. V. LIGHTNING in running aground falls within the remission or refund provision of section 466. The Government denies that the grounding of the ship constituted a casualty within the regular course of her voyage and contends that AEL does not qualify for the remission or refund of duties authorized by section 466. Primarily at issue here are the Government’s argument that AEL failed to file a protest within ninety days after the posting of notice of liquidation and the holding of the Court of International Trade that the filing by AEL of its summons with the court was not timely.
As found by the Court of International Trade, the following is a chronological list of filings and responses between the parties:
June 27, 1974 — Vessel repair entry filed by AEL.
July 1, 1974 — Application for relief from duties on ship’s foreign repairs (no log abstract as required by 19 CFR 4.14(f) but Coast Guard report and master’s statement included) .2
August 20, 1975 — Final itemized repair cost invoices filed by AEL.
October 24, 1975 — Entry liquidated (Bulletin Notice showing liquidation this date in record); bill for $153,842.14 duties sent to AEL.
November 5, 1975 — AEL letter to Commissioner of Customs, Washington, D.C., requesting cancellation of the duties.
November 6, 1975 — Copy of November 5 letter sent to Customs officials in New York. Cover letter refers to said letter as “petition .for cancellation” and requests that it be forwarded to Customs Service Headquarters in Washington, D.C.
January 7, 1976 — AEL letter to Commissioner of Customs asking for response to the November 5 letter requesting “cancellation” of duties.
February 5, 1976 — Reply from Carrier Rulings Branch of Customs Service Headquarters stating there is no record of receipt of the November 5 letter and requesting that AEL direct its petition “to this office through the involved Customs office.”
February 9, 1976 — AEL letter to Carrier Rulings Branch stating that its “petition” of November 5, 1975, was, n fact, directed “to your office through the U.S. Customs Service here in New [4]*4York.” Bill lor duties attacked, and “If, however, tkere is something additional you require from us please do not kesitate to so advise.” 3
January 14, 1977 — Letter from Headquarters, Customs Service, Washington, D.C., to Regional Commissioner of Customs, New York, denying “petition” of AEL “seeking remission of duties”.4
April 7, 1977 — AEL “supplemental petition for relief” and containing supplemental information sent to Headquarters, Customs Service, tkrougk tke Area Director of Customs, New York.
July 28, 1977 — Letter from Headquarters, Customs Service, Washington, D.C., to Area Director of Customs, New York, stating “Relief is denied” and giving a more complete analysis tkan tke January 14, 1977, letter.
September 27, 1977- — Formal protest filed by AEL, referring to decision of July 28, 1977.
October 7, 1977 — Formal protest denied because “Original Customs decision reviewed and found to be correct”.
January 30, 1978 — AEL files summons with Customs Court.
In addition to tke above, affidavits filed by AEL in opposition to tke government’s motion to dismiss establish, without contravention, that numerous informal meetings between AEL’s representatives and Customs officials took place from June of 1974 to January 24, 1977, during the course of which Customs officials (including tke Regional Counsel for tke Eastern Division) advised that AEL had ninety days in which to appeal tke denial of AEL’s petition for remission of duties by filing a formal protest; further, that at no time were they advised that AEL’s formal protest was not timely5 or that tke time for filing a formal protest had expired or that a formal protest should have been filed within ninety days following liquidation on October 24, 1975.
We note that, in reaching a decision on this case, the Court of International Trade said: “It cannot be disputed that confusion existed for both parties as to the proper method to obtain administrative review of the decision to impose assessment of foreign repair [5]*5duties.” In such, a situation, particularly where the party seeking relief has relied upon Customs officials for guidance, dismissals should be granted sparingly. Dann v. Studebaker-Packard Corp., 288 F. 2d 201, 215-16 (6th Cir. 1961); Kingwood Oil Co. v. Bell, 204 F. 2d 8, 12-13 (7th Cir. 1953). All uncontroverted factual allegations in the complaint, along with the supporting affidavits of record, should be accepted as true.6 See Scheuer v. Rhodes, 416 U.S. 232, 236 (1974); Smith v. Gross, 604 F. 2d 639, 641 n. 1 (9th Cir. 1979); O’Connor v. Yezukevicz, 589 F. 2d 16, 18 (1st Cir. 1978); Stern v. United States Gypsum, Inc., 547 F. 2d 1329, 1332 (7th Cir.), cert. denied, 434 U.S. 975 (1977); Garrett v. Bamjord, 538 F. 2d 63, 65 (3d Cir.), cert. denied, 429 U.S. 977 (1976).
Without citation to any authority, the Court of International Trade held that the decision of the Customs Service denying AEL’s petition for remission of duties was not subject to protest under 19 U.S.C. 1514(c)(2)(B).7
However, the record shows' that there was a notice of liquidation here, so that subparagraph (2) (A) clearly applies and, thus, subparagraph (2)(B) does not apply. Moreover, in 19 U.S.C. 1466, supra note 1, the Congress established an administrative procedure, implemented in detail by Customs Regulation 19 CFR 4.14, whereby the owner or operator of a vessel may apply for relief (remission or refund) from duties in accordance with the authority of the Secretary of the Treasury and may petition the Commissioner of Customs for review of the district director’s decision on the application. This court has held that Congress intended thereby to confer upon the Secretary the exclusive and final authority to act on such a petition and that the Court of International Trade is without jurisdiction over his action. Waterman Steamship Corp. v. United States, 30 CCPA 119, C.A.D. 223 (1942). See Sturm, Customs Law and Administration § 56.3 (1980). As the Court of International Trade pointed out, it appears that this procedure was designed to avoid unnecessary liquidations. However, there appears to be no reason why, in a case where an application has been followed by a liquidation, a petition for review of denial of the application (im[6]*6plied by the liquidation as recognized by the Government in its brief) cannot be considered under 19 CFR 4.14(k) of the regulation.8 Indeed, that is precisely the procedure followed in this case, and both the filing of the petition and supplemental petition and their consideration appear to have been in the utmost good faith of both AEL and the Customs Service. Now, however, the Government urges, in effect, that, because no protest to the liquidation of October 24, 1975, was filed within ninety days, the petition and supplemental petition for review of the district director’s decision and their consideration by the Customs Service amounted to a charade.
Rather than thus to elevate form over substance, we hold that the ninety-day period of limitations for filing a protest to the liquidation of October 24, 1975, was tolled 9 from the date of the petition for cancellation of November 5, 1975, until the notice, dated July 28, 1977, of denial of AEL’s supplemental petition.10 Cf. Schering Corp. v. United States, 67 CCPA 83, 86 C.A.D. 1250, 626 F. 2d 162, 166 n.8 (1980) (unavailability of entry papers does not void an otherwise valid liquidation, but tolls the liquidation until entry papers become available for examination). We agree with AEL that tolling should run until final agency action on its supplemental petition, which elicited a more complete analysis than that provided by the Customs Service in its January 14, 1977, denial of the petition.
Since, under tolling, only seventy-three days of the ninety-day period of limitations for filing a protest had expired when AEL filed its formal protest on September 27, 1977, the protest was timely. Denial of the formal protest was under date of October 7, 1977, and filing of the summons with the Court of International Trade on January 30, 1978, was well within the 180-day period for doing so, as provided by 28 U.S.C. 2631(a) (1976).
We note that the Court of International Trade agreed with one of AEL’s arguments, namely: that the November 5, 1975, letter amounted to a timely filed “protest.” In doing so, it recognized, [7]*7properly, that it is "basic to customs law that protests are not to be strictly construed.” However, that was only a Pyrrhic victory for AEL, because the Court of International Trade then held that the letter of January 14, 1977, from Headquarters, Customs Service, Washington, D.C., constituted a denial of the “protest” and began the running of the 180-day period for filing a summons with the court; that the letter of July 28, 1977, merely reaffirmed the letter of January 14, 1977, and “did not cause the 180-day statutory period to commence again”;11 and, finally, that the summons filed January 30, 1978, was, therefore, untimely. Our principal difficulty with this approach is that both parties consistently and in good faith treated the letters from AEL as a valid petition for remission (“cancellation”) in all of their dealings, and the formal protest of September 27, 1977, was treated as a timely protest by both parties.12
(667 F. 2d 1017)
In view of the foregoing, the judgment of the Court of International Trade must be reversed and the case remanded for further proceedings consistent with this opinion.
ORDER
Appellee’s Petition for Rehearing and Appellant’s Response thereto having been considered, the petition is granted to the extent [8]*8that the court’s opinion of August 20, 1981, is modified as follows (pages refer to slip opinion):
At the end of footnote 7 on page 5, add the following:
This court, in a unanimous opinion in United States v. C.J. Tower & Sons of Búfalo, Inc., 61 CCPA 90, 94, C.A.D. 1129, 499 F. 2d 1277, 1281 (1974), stated:
Section 614 [19 U.S.C. 1514] is not a jurisdiction-granting statute. Jurisdiction of the Customs Court * * * was derived from * * * 28 U.S.C. 1582, effective by virtue of the Customs Courts Act of June 2, 1970, P.L. 91-271, 84 Stat. 274 * * *.
Insert the following footnote “7.5” with the signal to follow “ (1980) ” inline 30, page 5:
We are persuaded that Waterman is no longer controlling in view of the Administrative Procedure Act (5 U.S.C. 701 et seq.) which authorizes judicial review to determine whether agency action, _ findings, and conclusions are arbitrary, capricious, or otherwise not in accordance with the law (5 U.S.C. 706). See Citizens to Preserve Overton Park v. Volpe, 401 U.S. 402 (1971); Littell v. Morton, 445 F. 2d 1207 (CA 4 1971); Wong Wing Hang v. Immigration and Naturalization Service, 360 F. 2d 715 (CA 2 1966); Suwannee Steamship Co. v. United States, 70 Cust. Ct. 327, C.R.D. 73-3, 354 F. Supp. 1361 (1973). Also, we are satisfied that authority granted the Secretary of the Treasury under 19 U.S.C. 1466 to remit or refund duties is not “discretion by law” for purposes of 5 U.S.C. 701(a)(2).
Insert the following footnote “10.5” with the signal at end of line 22, page 6:
It should he pointed out that on January 24, 1977, only five days after notice of the letter from Customs dated January 14, 1977, denying AEL’s petition, AEL was advised by Customs to submit supplemental documentation and that it would be considered.
At the end of footnote 12 on page 7, add the following:
Tolling in this case, on the other hand, is in harmony with the Congressional purpose to allow remission of duties on equipment and repairs of American vessels under 19 U.S.C. 1466(d) and rests on Congressional recognition that exhaustion of administrative remedies is a “basic principle of administrative law and one that has been followed m customs cases.” H.R. Rep. No. 91-267, 91st Cong., 2d Sess. 2, reprinted in [1970] U.S. CODE CONG. & AD. NEWS 3202-03. The “mere fact that a federal statute providing for substantive liability also sets a time limitation upon the institution of suit does not restrict the power of the federal courts to hold that the statute of limitations is tolled under certain circumstances not inconsistent with the legislative purpose.” Leake v. Cincinnati, 605 F. 2d 255, 259 (CA 6 1979), citing American Pipe & Construction Co. v. Utah, 414 U.S. 538, [9]*9559 (1974); Guy B. Barham Co. v. United States, 35 CCPA 138, C.A.D. 385 (1948).
Insert the following footnote “13” with the signal at end of line 17, page 7:
Contrary to the dissenting opinion, the court has not overlooked or misapprehended points of law or fact. The “concept” of tolling, although not labelled as such, was clearly argued below by appellant (See Transcript of Record at 80a, 189a, 191a-192a, 205a, 239a). Moreover, any failure to do so would not be an issue on this appeal, having only been raised by the dissenting opinion and not by the Government. Contrary to the Government’s petition for rehearing, tolling was clearly argued by APT; in its brief on appeal to this court, with no objection by the Government.—
The petition for rehearing is, in all other respects, denied.
Dated: February 4, 1982.
George E. Hutchinson,
Clerk,
For the Court.