Essam Saad v. Bakkt Holdings, Inc., Bakkt Crypto Solutions, LLC, Bakkt Marketplace, LLC, and Webull Pay, LLC

District Court, N.D. Illinois·Decided September 2, 2026·No. 1:25-cv-11357·Unknown

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

ESSAM SAAD, ) ) Plaintiff, ) ) v. ) No. 1:25-cv-11357 ) BAKKT HOLDINGS, INC., BAKKT ) Judge Rebecca R. Pallmeyer CRYPTO SOLUTIONS, LLC, BAKKT ) MARKETPLACE, LLC, and WEBULL PAY, ) LLC, ) ) Defendants. )

MEMORANDUM OPINION AND ORDER Plaintiff Essam Saad is a cryptocurrency investor. In 2022, Mr. Saad purchased approximately $250,000 in two cryptocurrencies on a digital platform operated by Defendants Bakkt Holdings, Bakkt Crypto Solutions, Bakkt Marketplace, and Webull Pay. In 2023, Defendants notified Mr. Saad that they would be liquidating his holdings in certain cryptocurrency “coins” that Defendants decided they would no longer support on their platform. Mr. Saad did nothing, his holdings were sold, and he was given most of the proceeds from the sale. Months later, the price of those cryptocurrencies soared. This lawsuit resulted: Mr. Saad alleges that Defendants conducted an unauthorized sale of his holdings for self-serving reasons, causing him the loss of the potential gains. He claims this violates the federal Commodity Exchange Act and state contract and tort law.1 Defendants have moved to dismiss. As explained below, this motion is granted in part and denied in part.

1 Federal jurisdiction does not depend on the federal commodities fraud claim; because Plaintiff is a citizen of Florida (FAC [5] at 3), and no Defendant is a citizen of Florida (id. at 3–4; Status Report [44]), the court has diversity jurisdiction over this case. See 28 U.S.C. § 1332(a)(1). BACKGROUND The facts laid out below are taken from Saad’s First Amended Complaint (“FAC”) [5], which the court must accept as true at the pleading stage. See Approved Mortg. Corp. v. Truist Bank, 106 F.4th 582, 588 (7th Cir. 2024). This case concerns an allegedly wrongful sale of cryptocurrency. A unit of cryptocurrency is a digital asset. Cryptocurrencies are not files on a user’s computer—instead, ownership is tracked via a technology referred to as a “blockchain.” (FAC [5] at 7.) The blockchain is a permanent ledger of cryptocurrency transactions that is maintained by a decentralized network of computers around the world; all cryptocurrency transactions are recorded in the blockchain, and once recorded, the blockchain cannot be meaningfully altered by any single person or entity. See Coinbase, Inc. v. Sec. & Exch. Comm'n, 126 F.4th 175, 182–83 (3d Cir. 2025) (“The core innovation of a blockchain network is decentralization. In a mature blockchain network, verifying transactions, issuing coins, and using tokens do not require oversight by a central authority or participation by human intermediaries.”). Ownership over cryptocurrency is conferred by an entry in the blockchain ledger showing a particular amount of cryptocurrency at a particular address. See generally id. (describing blockchain). The user controls cryptocurrency via the use of a private key, which is a password that allows the user to buy, sell, transfer, exchange—in short, engage in any financial transaction with that cryptocurrency. These keys are typically stored via a computer program known as a cryptocurrency wallet. (FAC [5] at 7–8.) The cryptocurrency platform at issue in this case is operated as part of a joint venture between Defendant Webull Pay, LLC, and various entities controlled by Defendant Bakkt Holdings, Inc. (Id. at 6–7.) The complaint is light on detail concerning the relationship among these entities; as the court understands things, Webull operates a mobile app “through which Plaintiff accessed cryptocurrency services” (id. at 7), but those specific services are provided by Defendants Bakkt Crypto and Bakkt Marketplace (id.; see Pl. Ex. 3 [5-3] at 1–2). Like many other cryptocurrency platforms, Defendants do not have an individual wallet for each accountholder: Instead, they maintain a single, omnibus wallet where they hold all cryptocurrency on behalf of all accountholders and keep track of each user’s balance separately. (FAC [5] at 8.) All users who have an account with Defendants must sign the Bakkt User Agreement. A copy of this agreement is attached to the FAC [5-1]; it states that cryptocurrencies in the omnibus wallet are “custodial assets held by Bakkt for [the user’s] benefit.” (User Agreement [5-1] at 13.) It also places the onus on the user to initiate all transactions (and bear the risk thereof): You understand and acknowledge that your Account is self-directed, you are solely responsible for any and all Orders placed through your Account, and all Orders entered by you are unsolicited and based on your own investment decisions. You understand and acknowledge that you have not received and do not expect to receive any investment advice from Bakkt Crypto or any of its affiliates in connection with your Orders.

(User Agreement [5-1] § 11.2.) The agreement also allows Defendants to “delist a cryptocurrency, at any time and for any reason at [Defendants’] sole discretion, including due to changes in a given cryptocurrency’s characteristics after Bakkt Crypto has listed the cryptocurrency or due to a change in the cryptocurrency’s regulatory classification.” (Id. § 8.2.) The precise meaning of the word “delist,” as well as what it means for a platform to “delist” a cryptocurrency, is the primary dispute of the case. On approximately April 21, 2021, Mr. Saad, a citizen of Florida, opened an account with Defendants “for the purpose of investing in cryptocurrencies.” (FAC [5] at 8.) Between January 22, 2022, and February 24, 2022, he purchased roughly 265,415.94 of the Cardano (“ADA”) coin and 121.13 of the Solana (“SOL”) coin. (Id. at 9.) At the time, this corresponded to a rough value of $235,471.93 and $9,567.20, respectively. (Id.) The transactions were executed through Defendants’ cryptocurrency platform, with “custody” of the coins provided by Apex Crypto, LLC, a company that was later acquired by Bakkt. (Id. at 7, 9.) For roughly two years, Defendants held Mr. Saad’s holdings in their cryptocurrency wallet without issue. (See id. at 9.) On April 1, 2023, Bakkt acquired Apex Crypto and renamed it Bakkt Crypto Solutions, LLC. (Id.) Saad alleges that, following this acquisition, Defendants decided to revamp the platform and remove a variety of cryptocurrencies from sale—including ADA and SOL. (Id.) He alleges, further, that after this acquisition, Defendants undertook a broad-scale “delisting” of dozens of cryptocurrencies, including ADA and SOL, citing alleged regulatory uncertainty. (Id.) Whether or when Defendants notified investors of the “delisting” or the reasons for it is not clear from the complaint. (See id.) A few months later, however, on September 8, 2023, Defendants notified customers via email that ADA would no longer be supported and that if they did not liquidate their holdings by September 19, 2023, Defendants would liquidate customers’ holdings on their behalf and send the proceeds back to the user. (Delisting Emails [5-5] at 1; FAC [5] at 9.) On September 13, 2023, Defendants similarly emailed customers that SOL would no longer be supported, and that if they did not sell their assets before September 19, 2023, Defendants would liquidate their holdings and send the proceeds to the user. (Delisting Emails [5-5] at 2.) The language of these emails is materially identical; with respect to ADA, it reads as follows: Dear Valued Client,

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Essam Saad v. Bakkt Holdings, Inc., Bakkt Crypto Solutions, LLC, Bakkt Marketplace, LLC, and Webull Pay, LLC, (N.D. Ill. 2026).

Essam Saad v. Bakkt Holdings, Inc., Bakkt Crypto Solutions, LLC, Bakkt Marketplace, LLC, and Webull Pay, LLC (Essam Saad v. Bakkt Holdings, Inc., Bakkt Crypto Solutions, LLC, Bakkt Marketplace, LLC, and Webull Pay, LLC) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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