OPINION
RICHARD H. EDELMAN, Justice.
In this personal injury case, Entex, a division of NorAm Energy Corp. n/k/a Reliant-Energy-Entex, NorAm Energy Corp. f/k/a Arkla, Inc., Arkla, Inc., Individually and d/b/a Entex (collectively “En-tex”) appeal a judgment in favor of Maria T. Gonzalez and Jose Salvador Gonzalez, as next of friends of Teresa M. Gonzalez, a minor child, (collectively, “the Gonzalezes”) on the grounds that Entex owed the Gon-zalezes no duty that was breached in this case. We reverse the judgment of the trial court and render a take-nothing judgment.
Background
On April 22, 1994, four-year-old Teresa Gonzalez was severely injured in a fire (the “fire”) in her family’s home. The Gonza-lezes sued Entex, their gas supplier, for negligence.
The evidence at trial showed that the fire started in the Gonzalezes’ utility room when gasoline vapors came into contact with the pilot light of the family’s gas-fired water heater (the “water heater”), which was not elevated off the floor. The jury found that negligence by Entex was thirty-five percent responsible for causing the fire and awarded damages which resulted in a judgment against En-tex for $1,270,139.73.
Entex challenges the judgment on the ground that it had no duty to warn the Gonzalezes of any dangerous condition regarding the water heater because: (1) it had no duty to inspect the Gonzalezes’ property; (2) it had no actual knowledge of any dangerous condition there; (3) Entex’s policies, practices, and procedures did not create a duty to inspect or warn the Gon-zalezes about the condition of their water heater; and, (4) in the alternative, any common-law duty Entex had was satisfied by the preventative measures that Entex had already taken.
Standard of Review
A legal duty must exist before a defendant can be liable for negligence.
Reeder v. Daniel,
61 S.W.3d 359, 364 (Tex.2001). Whether a duty exists is a question of law for the court to decide from the facts surrounding the occurrence in question.
Thapar v. Zezulka,
994 S.W.2d 635, 637 (Tex.1999).
In this case, Entex preserved its complaint regarding a lack of duty by asserting in its motion for judgment notwithstanding the verdict (“JNOV”) that it owed the Gonzalezes no duty as a matter of law. A trial court may grant a JNOV if there is no evidence to support one or more of the jury findings on issues necessary to liability.
Brown v. Bank of Galveston, Nat’l
Ass’n,
963 S.W.2d 511, 513 (Tex.1998). In determining whether there is no evidence to support the jury verdict, we consider the evidence in the light most favorable to the verdict and reasonable inferences that tend to support it.
Id.
We thus address whether there is any evidence that Entex owed the Gonzalezes any duty that it breached in this case.
Existence of Duty
The Gonzalezes contend that, when Entex sent its serviceman (the “serviceman”) to their home to replace the gas meter nearly three years before the fire, he had a duty to: (a) inspect the condition of the water heater; (b) warn them of the danger posed by the water heater being unelevated in a utility room where materials with flammable vapors were, or were likely to be, stored;
and/or (c) refuse gas service to the water heater until it was elevated.
Scope of the Negligence Charge Submitted
Even assuming the existence of the duty asserted by the Gonzalezes, in order to find Entex negligent for breaching that duty, the jury would have had to conclude that: (1) a dangerous condition existed; (2) Entex knew of the dangerous condition; and (3) Entex failed to exercise reasonable care to warn or otherwise make the condition safe. These elements are essentially the same as those necessary for a finding of premises liability, as contrasted from ordinary negligence,
i.e.,
a negligent activity. However, decisions of the Texas Supreme Court in recent years have repeatedly and uniformly held that liability based on the existence of these elements can not be imposed unless the negligence question submitted to the jury also contains instructions or definitions setting forth these elements (the “additional elements”).
See, e.g., Clayton W. Williams, Jr. v. Olivo,
952 S.W.2d 523, 528-30 (Tex.1997).
In this case, the jury charge had no instructions or definitions containing the additional elements, nor were any such instructions or definitions sought by the Gonzalezes (or Entex). Therefore, although the jury charge was correct with regard to a theory of recovery based on a negligent activity, it does not support liability based on the duty asserted by the Gonzalezes relating to a dangerous condition of property.
In other words, despite the absence of a charge error, the judgment can not be affirmed based on violation of a duty that the jury was not asked
to consider. However, because this court arguably has discretion in such a circumstance to either remand the case for another trial or render judgment,
we proceed to consider whether the law imposes on En-tex the duty asserted by the Gonzalezes.
Duty to Inspect
It has long been established under Texas law that a utility has no duty to inspect a customer’s wiring, appliances, or the like, which the utility did not install and does not own or control, for defects before supplying electricity or gas to the customer.
To the extent the Gonzalezes argue in this ease that Entex’s right to withhold gas service to the water heater effectively gave it control over the water heater and thereby subjected it to an affirmative duty to inspect the water heater for defects before turning the gas back on, we decline to so hold because it would eviscerate the foregoing long-established rule to the contrary. In addition, to the extent that such a duty would obligate a utility, before turning gas or electricity on for a customer, to identify and inspect each of the customer’s gas or electric appliances for potential defects, such a burden would be unreasonable and well beyond the range of ordinary care.
Other Duty
To the extent the unelevated condition of the water heater in the utility room would have been plainly evident to the serviceman and thus required no inspection to detect, we must determine if that condition is of a type, severity, and immediacy of danger that gives rise to a duty by a utility to act to protect its customer.
A gas company may be liable if facts show that it fails to act reasonably after having notice of defects in the pipes through which gas flows.
See Lane v. Community Natural Gas Co.,
133 Tex.
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OPINION
RICHARD H. EDELMAN, Justice.
In this personal injury case, Entex, a division of NorAm Energy Corp. n/k/a Reliant-Energy-Entex, NorAm Energy Corp. f/k/a Arkla, Inc., Arkla, Inc., Individually and d/b/a Entex (collectively “En-tex”) appeal a judgment in favor of Maria T. Gonzalez and Jose Salvador Gonzalez, as next of friends of Teresa M. Gonzalez, a minor child, (collectively, “the Gonzalezes”) on the grounds that Entex owed the Gon-zalezes no duty that was breached in this case. We reverse the judgment of the trial court and render a take-nothing judgment.
Background
On April 22, 1994, four-year-old Teresa Gonzalez was severely injured in a fire (the “fire”) in her family’s home. The Gonza-lezes sued Entex, their gas supplier, for negligence.
The evidence at trial showed that the fire started in the Gonzalezes’ utility room when gasoline vapors came into contact with the pilot light of the family’s gas-fired water heater (the “water heater”), which was not elevated off the floor. The jury found that negligence by Entex was thirty-five percent responsible for causing the fire and awarded damages which resulted in a judgment against En-tex for $1,270,139.73.
Entex challenges the judgment on the ground that it had no duty to warn the Gonzalezes of any dangerous condition regarding the water heater because: (1) it had no duty to inspect the Gonzalezes’ property; (2) it had no actual knowledge of any dangerous condition there; (3) Entex’s policies, practices, and procedures did not create a duty to inspect or warn the Gon-zalezes about the condition of their water heater; and, (4) in the alternative, any common-law duty Entex had was satisfied by the preventative measures that Entex had already taken.
Standard of Review
A legal duty must exist before a defendant can be liable for negligence.
Reeder v. Daniel,
61 S.W.3d 359, 364 (Tex.2001). Whether a duty exists is a question of law for the court to decide from the facts surrounding the occurrence in question.
Thapar v. Zezulka,
994 S.W.2d 635, 637 (Tex.1999).
In this case, Entex preserved its complaint regarding a lack of duty by asserting in its motion for judgment notwithstanding the verdict (“JNOV”) that it owed the Gonzalezes no duty as a matter of law. A trial court may grant a JNOV if there is no evidence to support one or more of the jury findings on issues necessary to liability.
Brown v. Bank of Galveston, Nat’l
Ass’n,
963 S.W.2d 511, 513 (Tex.1998). In determining whether there is no evidence to support the jury verdict, we consider the evidence in the light most favorable to the verdict and reasonable inferences that tend to support it.
Id.
We thus address whether there is any evidence that Entex owed the Gonzalezes any duty that it breached in this case.
Existence of Duty
The Gonzalezes contend that, when Entex sent its serviceman (the “serviceman”) to their home to replace the gas meter nearly three years before the fire, he had a duty to: (a) inspect the condition of the water heater; (b) warn them of the danger posed by the water heater being unelevated in a utility room where materials with flammable vapors were, or were likely to be, stored;
and/or (c) refuse gas service to the water heater until it was elevated.
Scope of the Negligence Charge Submitted
Even assuming the existence of the duty asserted by the Gonzalezes, in order to find Entex negligent for breaching that duty, the jury would have had to conclude that: (1) a dangerous condition existed; (2) Entex knew of the dangerous condition; and (3) Entex failed to exercise reasonable care to warn or otherwise make the condition safe. These elements are essentially the same as those necessary for a finding of premises liability, as contrasted from ordinary negligence,
i.e.,
a negligent activity. However, decisions of the Texas Supreme Court in recent years have repeatedly and uniformly held that liability based on the existence of these elements can not be imposed unless the negligence question submitted to the jury also contains instructions or definitions setting forth these elements (the “additional elements”).
See, e.g., Clayton W. Williams, Jr. v. Olivo,
952 S.W.2d 523, 528-30 (Tex.1997).
In this case, the jury charge had no instructions or definitions containing the additional elements, nor were any such instructions or definitions sought by the Gonzalezes (or Entex). Therefore, although the jury charge was correct with regard to a theory of recovery based on a negligent activity, it does not support liability based on the duty asserted by the Gonzalezes relating to a dangerous condition of property.
In other words, despite the absence of a charge error, the judgment can not be affirmed based on violation of a duty that the jury was not asked
to consider. However, because this court arguably has discretion in such a circumstance to either remand the case for another trial or render judgment,
we proceed to consider whether the law imposes on En-tex the duty asserted by the Gonzalezes.
Duty to Inspect
It has long been established under Texas law that a utility has no duty to inspect a customer’s wiring, appliances, or the like, which the utility did not install and does not own or control, for defects before supplying electricity or gas to the customer.
To the extent the Gonzalezes argue in this ease that Entex’s right to withhold gas service to the water heater effectively gave it control over the water heater and thereby subjected it to an affirmative duty to inspect the water heater for defects before turning the gas back on, we decline to so hold because it would eviscerate the foregoing long-established rule to the contrary. In addition, to the extent that such a duty would obligate a utility, before turning gas or electricity on for a customer, to identify and inspect each of the customer’s gas or electric appliances for potential defects, such a burden would be unreasonable and well beyond the range of ordinary care.
Other Duty
To the extent the unelevated condition of the water heater in the utility room would have been plainly evident to the serviceman and thus required no inspection to detect, we must determine if that condition is of a type, severity, and immediacy of danger that gives rise to a duty by a utility to act to protect its customer.
A gas company may be liable if facts show that it fails to act reasonably after having notice of defects in the pipes through which gas flows.
See Lane v. Community Natural Gas Co.,
133 Tex. 128, 123 S.W.2d 639, 643 (1939). However, in declining to find a duty by a gas provider to warn of, or refuse to supply gas to, an unelevated water heater located in a garage, a California Court of Appeals has distinguished that condition from a leaking or otherwise unsafe pipe, connection, or appliance on the basis that the latter could itself cause an explosion or fire if gas were merely supplied to it.
See Salazar v. S. Cal. Gas Co.,
54 Cal.App.4th 1370, 63 Cal.Rptr.2d 522, 527-28 (1997, review denied).
Salazar
further reasoned that available data showed no certain correlation between the elevation of gas-fired water heaters and a decrease in the incidence of fires caused by flammable vapors coming into contact with the water heaters, but possibly an increase in injuries and destruction from elevating them.
Id.
at 529-30.
Thus, regardless where in a home an otherwise safe gas-fired water heater is located or how it is positioned, the danger of fire or explosion can ultimately be avoided only if flammable vapors are kept away from it.
See id.
at 530-31. Similarly, if the focus of safety efforts is on the elevation of water heaters rather than the storage of flammable vapors near them, it could arguably lull gas customers into a false sense of security regarding the safety of elevated water heaters.
Id.
Based on these considerations, we do not believe that a negligence duty can be imposed on Entex based solely on the unelevated condition of a water heater that it neither installed nor owned or controlled. Rather, any duty to assure that water heaters are elevated should be imposed, if at all, on those who specify, sell, or install them and are thereby in a position to bring about that result from the outset rather than after the fact. Likewise, any duty to prevent flammable vapors from being placed near gas-fired appliances (whether elevated or not) should be imposed, if at all, on appliance sellers and installers and, once any necessary warning is reasonably provided, the owner of the appliance. We therefore hold that a gas provider can be subject to liability for failing to prevent flammable vapors from being ignited by a gas-fired appliance only where the provider has knowledge that flammable vapors actually are being, or will be, stored near the appliance.
Entex’s Knowledge of Flammable Vapors
The Gonzalezes also argue that Entex had a duty to warn or refuse service because there was legally sufficient evidence that its serviceman had actual knowledge during the service call that flammable vapors were being stored near the water heater.
If more than a scintilla of evidence exists to support a finding, the evidence is legally sufficient.
Helena Chem. Co. v. Wilkins,
47 S.W.3d 486, 502 (Tex.2001). However, evidence that is so weak as to do no more than create a mere surmise or suspicion of its existence is no evidence.
Texarkana Mem’l Hosp., Inc. v. Murdock,
946 S.W.2d 836, 838 (Tex.1997). Thus, meager circumstantial evidence from which equally plausible but opposite inferences may be drawn is speculative and legally insufficient to support a finding.
Wal-Mart Stores, Inc. v. Gonzalez,
968 S.W.2d 934, 936 (Tex.1998). In this regard, a vital fact may not be established by piling inference upon inference.
Schlumberger Well Surveying Corp. v. Nortex Oil & Gas Corp.,
435 S.W.2d 854, 858 (Tex.1968). Therefore, facts from which an inference may properly be drawn must be established by direct evidence, not by other inferences.
See Rounsaville v. Bullard,
154 Tex. 260, 276 S.W.2d 791, 794 (Tex.1955).
In this case, there was no direct evidence that, on the date of Entex’s service call, a lawn mower or any flammable vapors were located in the utility room at all, let alone near the water heater, or that Entex’s serviceman saw any there. As circumstantial evidence of these facts, the Gonzalezes rely on their testimony to the effect that they always stored their lawn mowers and gasoline container on the floor of the utility room. José Gonzalez further testified that the only thing for which they kept gasoline was their lawn mower,
i.e.,
they only kept gasoline when they had a lawn mower. This testimony is legally sufficient to prove that, during any periods in which the Gonzalezes had lawn mowers, they stored them and their gasoline in the utility room.
However, one portion of the foregoing testimony is specifically limited to the time of the accident, and there is no indication, as to the remaining portions, of the periods of time to which they pertain. Nor is there any evidence that the Gonzalezes owned a lawn mower at the time of the service call or that they always owned one.
Even if we could infer that a lawn mower or gasoline was in the utility room on the day of the service call, in order to find evidence supporting a duty, we would have to further infer that either was near enough to the water heater that day to present a danger
and was at least visible to, if not actually seen by,
the serviceman among any other items stored there.
Because these necessary inferences cannot be validly drawn from the direct evidence provided, legally sufficient evidence does not exist to prove that Entex had knowledge that flammable vapors were being stored near the Gonzalezes’ water heater on the date of the service call.
Statutory
/
Regulatory Duty
The Gonzalezes also argue that Entex had a duty to warn of, or refuse gas service to, their water heater by virtue of a statute and Railroad Commission regulation.
See
Tex. Utilities Code Ann.
§ 104.251 (Vernon 1998) (“[a] gas utility shall furnish service, instrumentalities, and facilities that are safe, adequate, efficient, and reasonable.”); 16 Tex. Admin. Code § 7.45(4)(D) (West 2001) (authorizing, but not requiring, Entex to disconnect gas service where there is a violation of Entex’s rules for the operation of nonstandard equipment or a known dangerous condition). However, the Gonzalezes cite no cases imposing a negligence duty based on these, or any similar or analogous, statute or regulation.
When civil liability is based on a statute, among other things, the standard of conduct must be clearly defined in the statute and the injury must grow directly out of a breach of that standard.
Praesel v. Johnson,
967 S.W.2d 391, 395-96 (Tex.1998). Examples of statutes on which negligence liability has been based include traffic provisions prohibiting specific driving conduct
and the statute requiring the reporting of child abuse.
See Thapar,
994 S.W.2d at 639-40. Because the statute and regulation upon which the Gonzalezes rely do not prohibit or require any specific conduct, they do not provide an adequate basis for imposition of a negligence or negligence
per se
duty.
Assumption of Duty
The Gonzalezes also assert that Entex voluntarily assumed a duty to them and other customers to inspect their appliances for unsafe conditions because: (1) it generally requires them to correct hazardous conditions before it will provide gas service; (2) it has a legal right of access to customers’ premises; and (3) in this case, the serviceman turned the gas supply to the house back on and re-lit the pilot light on the unelevated water heater after replacing the gas meter. The Gonzalezes further assert that, because the water heater was no longer a danger while the gas was turned off, the serviceman increased the risk of harm when he turned the gas back on and/or re-lit the pilot light, making a showing of reliance unnecessary.
To establish a negligence duty based on such an undertaking, there must have been evidence of: (1) an undertaking by Entex to render services to the Gonza-lezes which Entex should have recognized as necessary for their protection; and (2) either that (a) Entex’s negligence increased the risk of harm to the Gonzalezes; or (b) their harm was suffered because of their reliance on the undertaking.
See Torrington Co. v. Stutzman,
46 S.W.3d 829, 838 (Tex.2000); Restatement (Second) of Toets § 323 (1965). In determining whether there is an increased risk of harm, we compare the risk of harm resulting from the negligence to that existing before, not during, the undertaking.
In this case, there is no evidence of a request to the serviceman to inspect the water heater or advise the Gonzalezes of its condition; or that Entex’s tariff contains any such undertaking. The Gonza-lezes also assert that, by having internal procedures to inspect and warn customers about unelevated water heaters and stor
ing flammable vapors near them,
Entex assumed a negligence duty to follow those procedures in this case. However, such internal procedures do not create a negligence duty where none would otherwise exist.
Therefore, an undertaking did not arise from Entex’s internal procedures.
In addition, we have found no evidence that any risk of harm from the water heater was greater as a result of the service call than it had been before it or that the Gonzalezes relied
on Entex’s alleged undertaking to inspect then- water heater and to warn or refuse service in light of any defects or hazards therein.
With regard to reliance, the Gonzalezes contend that they were entitled as a matter of law to rely on the fact that Entex is bound by Texas statutes and regulations governing gas utilities and by Entex’s own tariff to provide safe gas service. However, the Gonzalezes cite, and we have found, no authority to support such implied or constructive reliance, and rather than providing proof of actual reliance by the Gonzalezes,
it would effectively operate to eliminate that reliance requirement in this context. Therefore, we conclude that there was no evidence that Entex assumed a negligence duty in this case.
Contractual Duty
The Gonzalezes also argue that Entex had a negligence duty arising from its contractual relationship with them and the public duty imposed by its tariff.
See, e.g., Montgomery Ward & Co. v. Scharrenbeck,
146 Tex. 153, 204 S.W.2d 508, 510 (1947) (recognizing that a contract to make repairs creates a relationship and duty of
care whereby the person who makes the repairs can be liable for negligence in doing that work). However,
Scharrenbeck
is distinguishable from this case in that the negligence there was in performing the work that had been contracted for.
See id.
In this case, Entex came to the Gonza-lezes’ house to change the gas meter and could have been liable for negligence in performing that work. But there is no evidence that it had any contractual obligation to inspect, repair, or warn about the water heater. Therefore, we find no evidence of a negligence duty arising from Entex’s contractual obligation to replace the gas meter.
Finding no evidence of any negligence duty by Entex to the Gonzalezes that was breached in this case, we sustain Entex’s first and second issues,
reverse the judgment of the trial court, and render judgment that the Gonzalezes take nothing against Entex.
LEE, J. not participating.