Ellis v. Illinois Human Rights Comm'n

2020 IL App (1st) 191871-U
Appellate Court of Illinois·Decided June 23, 2020·No. 1-19-1871·Unpublished·Cited by 1 cases

Opinion

2020 IL App (1st) 191871-U No. 1-19-1871 Order filed June 23, 2020 Second Division

NOTICE: This order was filed under Supreme Court Rule 23 and may not be cited as precedent by any party except in the limited circumstances allowed under Rule 23(e)(1). ______________________________________________________________________________ IN THE APPELLATE COURT OF ILLINOIS FIRST DISTRICT ______________________________________________________________________________ TRACEY J. ELLIS, ) Petition for Direct ) Administrative Review of a Petitioner-Appellant, ) Decision of the Illinois Human ) Rights Commission v. ) ) ILLINOIS HUMAN RIGHTS COMMISSION, ILLINOIS ) No. 2018 CP 1791 DEPARTMENT OF HUMAN RIGHTS, and CHICAGO ) ATHLETIC CLUBS, LLC, ) ) Respondents-Appellees. )

PRESIDING JUSTICE FITZGERALD SMITH delivered the judgment of the court. Justices Pucinski and Coghlan concurred in the judgment.

ORDER

¶1 Held: We affirm the Illinois Human Rights Commission’s order sustaining the Illinois Department of Human Rights’ dismissal of petitioner’s charge of discrimination for lack of substantial evidence.

¶2 Petitioner Tracey J. Ellis appeals pro se directly to this court from a final order entered by

the Illinois Human Rights Commission (Commission) sustaining the Illinois Department of

Human Rights’ (Department) dismissal of her charge of public accommodation discrimination No. 1-19-1871

against Chicago Athletic Clubs, LLC (CAC) pursuant to the Illinois Human Rights Act (“Act”)

(775 ILCS 5/1-101, et seq. (West 2016)). Petitioner contends the Commission erred by (1)

“dismissing the evidence for refusing [her] membership, (i.e.) cited in the CAC white male

management response to [her charge of discrimination]”; and (2) “failing to remand [her] charge,

based on the [Department] investigator’s negligence in fact-finding conference, (i.e.) allowing

mediation extension request, that [she] never agreed.” We affirm.

¶3 On March 19, 2018, petitioner filed a public accommodation discrimination charge, in

which she alleged CAC denied her full and equal enjoyment of its facilities by denying her

membership (1) because of her race, which she described as “black” (discrimination claim), and

(2) in retaliation for complaining about discrimination (retaliation claim). The Department

assigned an investigator, who interviewed petitioner and CAC’s director of customer service, Kate

Kreissl, during a fact-finding conference and thereafter prepared a report. The investigator’s report

indicated the following facts were presented at the conference.

¶4 CAC operated numerous membership-based health and fitness clubs in the Chicago area,

including the Evanston Athletic Club (Evanston club) and Webster Athletic Club (Webster club).

¶5 Petitioner advised the investigator she had been a “past responsible guest” of CAC’s

facilities and, in June 2017, she purchased from Groupon a 30-day trial membership to the Webster

club. In July 2017, she took advantage of another promotion for one-week access to the Evanston

club. After the one-week promotion ended, she met with membership advisor, Kellen Strobel, a

white male, who reviewed with her CAC’s membership options and costs. Petitioner advised

Strobel she could not afford a membership at the time due to her budget constraints, and Strobel

-2- No. 1-19-1871

informed her CAC offers one-day guest passes. Thereafter, she occasionally purchased one-day

passes and used them at the Evanston club.

¶6 In early March 2018, petitioner received an email from CAC, which contained a

promotional offer that fit her budget. She called Strobel and set an appointment for March 14,

2018, to enroll in the offer. On March 6, 2018, petitioner received a phone call from Strobel.

Strobel told her that it was noted in her file she had been disruptive in past visits to CAC’s clubs,

which precluded her from becoming a member, and therefore cancelled the appointment.

¶7 Petitioner advised the investigator she had never received any complaints regarding her

disruptive behavior at CAC’s clubs. Petitioner also stated that, while no one made any comments

to her about race, she believed that Strobel “felt threatened to see her become a member of a club

in a nice location and felt threatened of her high standards.”

¶8 Petitioner stated she engaged in a protected activity when, after speaking with Strobel, on

March 7, 2018, she sent a letter to CAC’s owner, Pat Cunningham, complaining about Strobel’s

discrimination against her. According to petitioner, after CAC received her letter, CAC “began

retaliating against her and did not allow her to become a member of the facility.” She advised the

investigator that, “because she is light-skinned, half-white English American, her face tends to be

envied by women regardless of color or race,” and that she believed CAC was “jealous of her

because of her high standards.”

¶9 Kreissl informed the investigator her position as CAC’s director of customer service

encompassed each of CAC’s Chicago locations, including the Evanston club. Her responsibilities

included, inter alia, handling “escalated customer issues.” Kreissl stated that CAC is a private

facility which anyone is welcome to visit. On June 7, 2017, petitioner signed up for a 30-day

-3- No. 1-19-1871

membership to the Webster club pursuant to a Groupon offer. The membership agreement for the

Groupon offer required members to conduct themselves in a manner that does not disturb or impair

the use and enjoyment of the club by any other members or guests. The agreement also prohibited

the use of foul, loud, and abusive language. The agreement further provided that violation of the

personal conduct rules may result in removal or forfeiture of club privileges.

¶ 10 While petitioner was at the Webster club, CAC’s employees noted she exhibited strange

behavior in the locker room and at the front desk. For example, one employee observed petitioner

in the women’s locker room yelling, making strange noises, and contorting her face. Petitioner

also had plastic bags full of personal items strewn about the locker room. No CAC employee spoke

to petitioner about her behavior, but an employee noted petitioner was known for being disruptive

in other establishments in the area.

¶ 11 In July 2017, petitioner redeemed a one-week pass and, in September and October 2017,

purchased one-day guest passes for use at the Evanston club. Petitioner again visited the Evanston

club on March 6, 2018, and within 20 minutes of her arrival, CAC began receiving complaints

from its members that petitioner was pacing and talking to herself in the locker room, making the

members feel uncomfortable. Another member complained petitioner was making loud, disturbing

noises while using the treadmill and expressed concern to CAC that petitioner had been in other

establishments in the area behaving disruptively.

¶ 12 Later that day, petitioner called to schedule a meeting with Strobel to proceed with an

annual contract and membership. CAC staff met to discuss petitioner’s behavior on the prior

occasions and review her account notes, which contained summaries of her prior visits to CAC’s

clubs. After the meeting, Kreissl concluded petitioner would be unable to abide by CAC’s

-4- No. 1-19-1871

membership agreement and that her disruptive behavior would have an impact on other guests’

use and enjoyment of CAC’s facilities.

Free access — add to your briefcase to read the full text and ask questions with AI

Ellis v. Illinois Human Rights Comm'n, 2020 IL App (1st) 191871-U (Ill. Ct. App. 2020).

2020 IL App (1st) 191871-U (Ellis v. Illinois Human Rights Comm'n) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related