Elizabeth A. Nichols v. CSG Systems

245 F. App'x 937
CourtCourt of Appeals for the Eleventh Circuit
DecidedAugust 27, 2007
Docket07-10196
StatusUnpublished
Cited by4 cases

This text of 245 F. App'x 937 (Elizabeth A. Nichols v. CSG Systems) is published on Counsel Stack Legal Research, covering Court of Appeals for the Eleventh Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Elizabeth A. Nichols v. CSG Systems, 245 F. App'x 937 (11th Cir. 2007).

Opinion

PER CURIAM:

Elizabeth Nichols appeals the district court’s order granting summary judgment in favor of her employer, CSG Systems, Inc. (CSG), in a retaliation suit she brought pursuant to Title VII of the Civil Rights Act of 1991, 42 U.S.C. § 2000e-3. Nichols alleges that CSG engaged in two retaliatory acts against her as a result of adverse testimony she gave in a co-worker’s lawsuit against CSG. For the reasons set forth below, we affirm.

I.

CSG provides customer care and billing services for the cable television, direct *938 broadcast satellite, high-speed internet, and IP services markets. Nichols has worked on the production floor of CSG’s facility in Crawfordville, Florida since May 2000.

The starting point for this case is May 27, 2003. According to Nichols, she was approached on that date by Kim Tucker, one of CSG’s human resource officers, who told her two things. First, Tucker informed Nichols that on the next day, May 28, she would be giving deposition testimony in a case brought against CSG by one of Nichols’ co-workers. And second, Tucker encouraged Nichols to “remember” in her testimony that CSG does not offer light-duty work. Nichols disagreed with Tucker’s statement about light-duty work, stating “yes, we do.” She further informed Nichols that she intended to be honest in her testimony and to answer all deposition questions to the best of her ability. Nichols claims that Tucker then became visibly upset.

The following day, Nichols was deposed and testified against CSG’s position that there was no light duty work available. Nichols asserts that from that point forward Tucker stopped talking to her and displayed a hostile attitude toward her, although Nichols does not cite any specific examples of Tucker’s hostility and maintains that they did not have any further job-related interactions for almost ten months after the deposition.

In February 2004, Nichols learned that she was pregnant. Her pregnancy was considered high risk; she had previously miscarried and was taking medication to prevent a repeat. Her doctor advised her that she should avoid working in areas with excess dust and print toner — -both of which were prevalent on CSG’s production floor. In her affidavit Nichols described the production floor as containing “a heavy concentration of dust particles” and noted that “you can see the dust in that work area daily.”

Concerns about the risks of working on the production floor prompted Nichols to seek work in a different part of CSG’s Crawfordville facility. In early March 2004, Nichols informed Tucker of her pregnancy and gave Tucker a note from her doctor stating “we recommend that [Nichols] be put in a position away from excess dust, i.e., office work.” Immediately after giving the note to Tucker, the pair discussed the possibility that Nichols could be assigned to work in a light-duty position. Based on her personal knowledge of the Crawfordville facility, Nichols felt she could work safely in another division, such as the postal administration service (PAS), central express service, or the office and reception area. According to Nichols, when she approached Tucker she knew that she was qualified to work in one of those areas and that CSG had hired temporary employees to fill those positions.

Tucker immediately discussed Nichols’ situation with CSG’s director of operations, Tommy York, who told Tucker that he was uncertain whether Nichols could work in any capacity during her pregnancy because CSG’s facility is fully inclosed and uses an air conditioning system that recirculates all air internally. CSG requested additional information from Nichols’ physician describing what he meant by the term “excess dust.” In the meantime she was assigned to work in the PAS, an area that apparently had much lower levels of dust than the production floor.

Over the next week Nichols submitted two additional forms completed by her doctor. The forms were not specific, stating only that “[Nichols] needs a work environment away from the paper dust and toner of her current duties” and “Recommended she not work on production floor and print shop. Can work in other ar *939 eas.” 1 After receiving the follow-up reports, Tucker and York consulted with Vikki Jaeger, CSG’s director of human resources, and determined that there were no CSG positions, light duty or otherwise, that would comply with Nichols’ restrictions.

On March 15, 2004, Tucker advised Nichols that she needed to go home because their was “no work” for her in PAS. Tucker further advised Nichols that she would not be able to work for CSG during her pregnancy because all CSG positions involve exposure to paper toner and dust. Tucker then provided Nichols with FMLA paperwork, which Nichols begrudgingly completed. Nichols was on unpaid FMLA leave from March 16 to December 19, 2004.

In February 2005, two months after returning from FMLA leave, Nichols was informed by her doctor that she needed surgery to remove an ovarian cyst. Nichols requested and was initially approved for FMLA leave to have the surgery. But a problem quickly arose. Upon reviewing Nichols’ FMLA paperwork, CSG’s payroll department discovered that Nichols was ineligible for FMLA leave because she had not worked at least 1250 hours in the preceding 12 months. See 29 U.S.C. § 2611(2)(A). Instead of FMLA leave Nichols received an authorized personal leave of absence to have the surgery. After the cyst-removal surgery was completed, Nichols’ doctor advised her that she needed to have one of her ovaries removed. CSG granted Nichols more personal leave time to have that surgery.

When she returned from her second surgery Nichols informed Tucker that she needed a hysterectomy, a surgical procedure that would require her to miss up to six more weeks of work. Tucker then informed Nichols that she would be terminated if she had the operation because: (1) she had not yet accrued enough hours worked to qualify for FMLA leave; (2) she had exhausted her personal leave time; and (3) she would create a significant work-flow disruption by taking a six-week absence. Tucker did, however, tell Nichols that she could re-apply to CSG when her doctor cleared her to return to work. Nichols decided to postpone the hysterectomy until August 2005, when she had accumulated the necessary 1250 hours to qualify for FMLA leave. She then took the leave, underwent the surgery, and returned to work at CSG in September 2005 and remains employed there today.

*940 In April 2004, Nichols filed a charge with the Florida Commission on Human Relations alleging that by forcing her to take FMLA leave during her pregnancy CSG was, among other things, retaliating against her for her May 2003 testimony on behalf of her co-worker. The state agency investigated the charges and issued a “no cause” determination, which was later adopted by the Equal Employment Opportunity Commission. Thereafter, in April 2005, Nichols filed this lawsuit against CSG. On December 12, 2006, the district court granted CSG’s motion for summary judgment.

II.

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245 F. App'x 937, Counsel Stack Legal Research, https://law.counselstack.com/opinion/elizabeth-a-nichols-v-csg-systems-ca11-2007.