Elisabeth Arnold v. City of Norfolk

CourtCourt of Appeals of Virginia
DecidedJanuary 7, 2025
Docket2048231
StatusPublished

This text of Elisabeth Arnold v. City of Norfolk (Elisabeth Arnold v. City of Norfolk) is published on Counsel Stack Legal Research, covering Court of Appeals of Virginia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Elisabeth Arnold v. City of Norfolk, (Va. Ct. App. 2025).

Opinion

COURT OF APPEALS OF VIRGINIA

Present: Judges Huff, Ortiz and Raphael PUBLISHED

Argued at Norfolk, Virginia

ELISABETH ARNOLD OPINION BY v. Record No. 2048-23-1 JUDGE DANIEL E. ORTIZ JANUARY 7, 2025 CITY OF NORFOLK

FROM THE CIRCUIT COURT OF THE CITY OF NORFOLK Mary Jane Hall, Judge

Matthias J. Kaseorg (Joel White; Pierce Jewett, PLLC, on briefs), for appellant.

Kristopher R. McClellan, Assistant City Attorney (Andrew Fox, Deputy City Attorney, on brief), for appellee.

Elisabeth Arnold alleges that she was terminated from her employment at the City of

Norfolk after complaining about potential and ongoing fraudulent claims by City employees.

She brought this retaliation action under the Virginia Fraud Against Taxpayers Act (“VFATA”),

Code §§ 8.01-216.1 through 8.01-216.19. The trial court sustained the City’s demurrer, finding

that Arnold failed to allege that she engaged in protected activity under the VFATA and

therefore failed to state a claim for retaliation. Because the trial court erred in sustaining the

demurrer with respect to some of Arnold’s allegations, we affirm in part and reverse in part.

 Judge Huff participated in the hearing and decision of this case prior to the effective date

of his retirement on December 31, 2024. BACKGROUND

I. Factual Allegations1

Elisabeth Arnold was an employee of the City of Norfolk for roughly twenty years,

beginning in 2001. During her tenure, her performance was “immaculate,” earning her several

promotions. In 2017, Arnold was promoted to programs manager. Her responsibilities included:

“budgeting, accounting, and payroll for the operations division of the City’s Utilities

Department; overseeing large projects for the operations division; and managing a storehouse

that procured and provided materials for the Utilities Department.”

Beginning in late 2020 and continuing through June 2021, however, Arnold was

pressured by City employees to take actions that she believed would “cause false reports to be

generated regarding transfers of City property and/or money.” Specifically, Arnold alleges five

incidents of City misconduct.

First, around November 2020, Arnold alleges that she was pressured by Bob Carteris

(Assistant Director of City Utilities) to issue tools from the storehouse in whatever quantities

requested by field employees. This would have been in contravention of the City’s internal

policy limiting employees to one item per visit. Arnold alleges that, had the storehouse complied

with this demand “without Arnold’s knowledge,” it would have “caused Arnold to issue a false

report regarding the number of tools issued and costs incurred.” Arnold “notified the then-

operations manager, Mary Keough,” about this demand “in an effort to prevent fraud and/or

waste of City funds and avoid filing a false report.”

1 When reviewing a trial court’s decision sustaining a demurrer, an appellate court “accepts as true all facts properly pled” in the complaint, “as well as reasonable inferences from those facts.” Steward v. Holland Family Props., LLC, 284 Va. 282, 286 (2012). -2- Second, in January 2021,2 Arnold alleges that she was pressured by Keough to order

navy-blue uniforms that would have contravened relevant safety regulations. Because they

violated regulations, the navy-blue uniforms had been “entirely removed from the Utility

Department’s inventory system.” Arnold alleges that, had she complied with Keough’s request,

it “would have required Arnold to order the equipment under a false designation, thereby

creating a false report.” Arnold “objected” to Keough’s request and provided her with the City’s

updated uniform policy. Nonetheless, Keough “continued to demand” that Arnold purchase the

navy-blue uniforms.

Third, in early 2021, Arnold learned that City employees were adding unauthorized

“special pay” to their time sheets. Some employees were adding 30 minutes to their time sheets

“for receiving calls regardless of time spent on the call.” Others were double-counting time by

adding call time on top of their clock time. In March 2021, Arnold emailed Operations Manager

Larry Grant (her direct supervisor), as well as David Speer (Assistant Superintendent of

Wastewater), to advise them about these violations.

Fourth, in June 2021, Arnold alleges that Sid Lowe (Assistant Superintendent of Water

Distribution) asked Arnold “to transfer a large volume of damaged and obsolete materials . . .

into the storehouses” and to classify these materials as “stock.” A “stock” classification

represents that materials are in “new condition.” Had Arnold done so, Lowe’s department would

have received an $80,000 credit into its operating budget. Arnold refused to create the necessary

documentation, reported Lowe’s actions to her supervisor, and filed a formal grievance against

Lowe.

2 The complaint states “January 2020,” but this appears to be a scrivener’s error. Earlier, the complaint alleges that the City’s improper actions generally began in “late 2020.” And this section of the complaint refers to actions occurring in “November 2020” having preceded in time the January incident. -3- Fifth, “a few weeks after” Lowe’s classification request, Lowe and Speer “demanded that

Arnold issue water meters while the City’s financial system was down and therefore unable to

properly log such a transaction.” In such circumstances, the storehouse could only issue

materials required for emergency repairs, and “proper documentation of emergency need must be

provided by the requesting party.” Speer and Lowe wanted Arnold to issue the meters without

documentation in order to “cover-up” various failures on their part. Had Arnold complied, she

would have had “to create a written report that was materially false in that it would have lacked

the corresponding written authorization required by City policy for emergency need transfers.”

Arnold refused to provide the meters and “objected” to the request.

Following these instances, Arnold alleges that she experienced “harassment” and

“retaliatory response[s]” from her fellow employees. Specifically, “Lowe and Speer openly

harassed Arnold in front [sic] her store employees.” Another employee “directed his staff to

move a large dumpster from its permanent location and drop it on top of the storehouse parking

spaces.”

Soon after, on June 21, 2021, Arnold met with Mary Keough to discuss her experiences.

Keough “declined to take meaningful action” and informed Arnold: “while you have processes,

we need to make sure that they are not getting in the way of supporting operations, which is the

reason we’re all here.” Arnold responded, “I would rather resign my position than be fired for

breaking written policies.”

On June 29, “Arnold submitted a grievance to the City detailing many of her

experiences.” On June 30, Arnold met with Keough again, who “apologized for having

dismissed Arnold’s concerns.” Arnold “expressed relief and advised Keough that she was

rescinding her desire to resign.” She “memorialized this recension in writing” on July 2.

-4- Notwithstanding that retraction and Arnold’s “protest[],” on July 8, the City told Arnold

that it was “‘accepting’ her previous resignation,” ending her employment with the City. Arnold

subsequently brought this action.

II. Procedural History

Arnold alleged only one count in her complaint, retaliation under the VFATA, Code

§ 8.01-216.8.

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