Berry, J.
The Department of Developmental Services (DDS) seeks to transfer E.G., a profoundly intellectually disabled individual, from the Fernald Developmental Center (FDC) to [832]*832the Wrentham Developmental Center (WDC).3 E.G.’s guardians oppose the transfer. Following an adjudicatory hearing on the guardians’ objections, an administrative magistrate of the Division of Administrative Law Appeals (DALA) concluded that the proposed transfer met the requirements of the State statutory standard, allowing it to proceed. See G. L. c. 123B, § 3. A judge of the Superior Court subsequently affirmed DALA’s decision. See G. L. c. 30A, § 14(7). We affirm.
E.G. currently resides at Cottage 12B on the FDC campus with three other individuals.4 DOS’s plan calls for E.G. to be reunited with a number of his former longterm housemates at Heffron Hall B, apartment 3, at WDC (apartment 3). Although E.G. does not interact with his peers, he successfully lived with that peer group for over twenty-five years.
We consider the claims and issues that are unique to E.G.’s individual circumstances.5
A finding that the transfer was in E.G.’s best interest was supported by substantial evidence. The vision section of E.G.’s 2009-2010 individual service/support plan (ISP) identifies the ability “to safely move about his home and workplace” as a hope and dream of the future, and “a stable home” as an aspect of his membership in the community. The living space at apartment 3, as compared to that at FDC, is indisputably smaller. Contrary to the guardians’ assertions, however, the magistrate credited the testimony from DOS’s witnesses that the personal [833]*833space at apartment 3 would be adequate to meet E.G.’s needs.6 As the magistrate noted, familiar psychology staff will be assigned to E.G. at apartment 3, and they, in conjunction with familiar direct care workers who have transferred to that apartment, have a proven track record of successfully managing E.G.’s behavioral challenges.7 The magistrate did not find that the apartment was inappropriate or unsafe.
It is unclear how E.G. will react to the transfer and how he will adjust to apartment 3. DDS has the duty to properly implement E.G.’s ISP. The magistrate appropriately reminded staff of their responsibility to reevaluate the space once E.G.’s actual reaction to it is gauged and to correct any safety or ISP-related inadequacy in a reasonable amount of time.
As required by the transfer statute, the magistrate considered the guardians’ concern about DDS’s lack of transitional planning if, as they anticipate, E.G. refuses to enter Heffron Hall B, an unfamiliar, two-story brick building, or its elevator.8 Substantial evidence supported the magistrate’s finding that a better [834]*834“paper plan” would not make any difference and that given the inability to predict the nature and extent of E.G.’s reaction in advance, an ad hoc and flexible planning approach was necessary.9,10
The guardians failed to demonstrate that they were denied a meaningful opportunity to participate in the placement-planning process. They declined to attend open houses or to visit other DDS facilities and summarily rejected a number of possible placement options identified by DDS before apartment 3. Their response to DOS’s numerous invitations to become involved in the placement-planning process was to insist that E.G. should remain at FDC maintained as an Intermediate Care Facility (ICF). As DDS moved forward with the closure of FDC following Ricci v. Patrick, 544 F.3d 8 (1st Cir. 2008), cert denied, 556 U.S. 1166 (2009) (Ricci V), DDS specifically advised the guardians that if they declined to participate in the selection process, members of the ISP team would choose an appropriate placement for E.G. As the magistrate found, notwithstanding Ricci V, they continued to oppose the closure. Since the guardians knowingly chose not to become involved, that cannot now complain that the placement recommendation was made in secret.
The guardians claim that the ITP (individual transition plan)/ ISP modification meeting held as required by 115 Code Mass. Regs. §§ 6.25(2)(e) and 6.25(4) (2009) was a “sham.” We disagree with this characterization. Based on the input of the guardians at the meeting, changes were made to the planning documents. Even if Mark Lewis, E.G.’s service coordinator, [835]*835was not the individual who convened and facilitated the ITP/ ISP modification meeting, as the regulations specify, the guardians have not demonstrated potential prejudice to their substantial rights from any regulatory violation.11 See 115 Code Mass. Regs. § 6.21 (5)(f) (2009); Molly A. v. Commissioner of the Dept. of Mental Retardation, 69 Mass. App. Ct. 267, 287 n.28 (2007). Contrary to the guardians’ assertion, the undisputed evidence showed that Lewis was part of the ISP team that made the transfer recommendation. Moreover, Lewis, among other team members, attended the ITP/ISP modification meeting and was available for questioning by the guardians regarding his role, the process, and the ISP team’s placement recommendation for E.G.12
We conclude, as did the magistrate and the judge, that DOS’s July 1, 2010, transfer notice satisfied the requirements of G. L. c. 123B, § 3, and 115 Code Mass. Regs. § 6.63(2)(c) (2009). Only one deficiency in content is claimed — the alleged absence of a statement about how the proposed move will result in improved services and quality of life for E.G. Although the notice contained the same boilerplate and generic information about WDC found in other transfer notices, it also contained specific details showing some alleged benefits of a transfer to E.G.13 Contrast M.D. v. Department of Developmental Servs., 83 Mass. App. Ct. 463, 471 (2013). The notice also invited the guardians to contact the facility director and the assistant facility director of WDC for further information.
Even if the notice was defective, the guardians suffered no prejudice to their substantial rights. See ibid. As previously [836]*836noted, the guardians continued to oppose FDC’s closure even after Ricci V was not subject to any further appellate review. Substantial evidence supported the magistrate’s finding that regardless of what the notice said, the guardians had no intention of consenting to the transfer.14
Finally, substantial evidence supported the magistrate’s ultimate finding that the transfer will result in improved services and quality of life for E.G. See G. L. c. 123B, § 3. In a fair and balanced manner, the magistrate considered all of the alleged benefits identified by DDS, rejecting many as hypothetical, theoretical, or aspirational only. He also acknowledged the downsides of the move and the legitimacy of some of the guardians’ concerns. In assessing the overall picture, he found that any detriment was outweighed by the significant benefits of the transfer. These benefits included reunification with Rick Tulipano, his former Q, and continuity of services from Gabriesheski, who together with E.G.’s Q had developed the ISP identifying the services and supports E.G.
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Berry, J.
The Department of Developmental Services (DDS) seeks to transfer E.G., a profoundly intellectually disabled individual, from the Fernald Developmental Center (FDC) to [832]*832the Wrentham Developmental Center (WDC).3 E.G.’s guardians oppose the transfer. Following an adjudicatory hearing on the guardians’ objections, an administrative magistrate of the Division of Administrative Law Appeals (DALA) concluded that the proposed transfer met the requirements of the State statutory standard, allowing it to proceed. See G. L. c. 123B, § 3. A judge of the Superior Court subsequently affirmed DALA’s decision. See G. L. c. 30A, § 14(7). We affirm.
E.G. currently resides at Cottage 12B on the FDC campus with three other individuals.4 DOS’s plan calls for E.G. to be reunited with a number of his former longterm housemates at Heffron Hall B, apartment 3, at WDC (apartment 3). Although E.G. does not interact with his peers, he successfully lived with that peer group for over twenty-five years.
We consider the claims and issues that are unique to E.G.’s individual circumstances.5
A finding that the transfer was in E.G.’s best interest was supported by substantial evidence. The vision section of E.G.’s 2009-2010 individual service/support plan (ISP) identifies the ability “to safely move about his home and workplace” as a hope and dream of the future, and “a stable home” as an aspect of his membership in the community. The living space at apartment 3, as compared to that at FDC, is indisputably smaller. Contrary to the guardians’ assertions, however, the magistrate credited the testimony from DOS’s witnesses that the personal [833]*833space at apartment 3 would be adequate to meet E.G.’s needs.6 As the magistrate noted, familiar psychology staff will be assigned to E.G. at apartment 3, and they, in conjunction with familiar direct care workers who have transferred to that apartment, have a proven track record of successfully managing E.G.’s behavioral challenges.7 The magistrate did not find that the apartment was inappropriate or unsafe.
It is unclear how E.G. will react to the transfer and how he will adjust to apartment 3. DDS has the duty to properly implement E.G.’s ISP. The magistrate appropriately reminded staff of their responsibility to reevaluate the space once E.G.’s actual reaction to it is gauged and to correct any safety or ISP-related inadequacy in a reasonable amount of time.
As required by the transfer statute, the magistrate considered the guardians’ concern about DDS’s lack of transitional planning if, as they anticipate, E.G. refuses to enter Heffron Hall B, an unfamiliar, two-story brick building, or its elevator.8 Substantial evidence supported the magistrate’s finding that a better [834]*834“paper plan” would not make any difference and that given the inability to predict the nature and extent of E.G.’s reaction in advance, an ad hoc and flexible planning approach was necessary.9,10
The guardians failed to demonstrate that they were denied a meaningful opportunity to participate in the placement-planning process. They declined to attend open houses or to visit other DDS facilities and summarily rejected a number of possible placement options identified by DDS before apartment 3. Their response to DOS’s numerous invitations to become involved in the placement-planning process was to insist that E.G. should remain at FDC maintained as an Intermediate Care Facility (ICF). As DDS moved forward with the closure of FDC following Ricci v. Patrick, 544 F.3d 8 (1st Cir. 2008), cert denied, 556 U.S. 1166 (2009) (Ricci V), DDS specifically advised the guardians that if they declined to participate in the selection process, members of the ISP team would choose an appropriate placement for E.G. As the magistrate found, notwithstanding Ricci V, they continued to oppose the closure. Since the guardians knowingly chose not to become involved, that cannot now complain that the placement recommendation was made in secret.
The guardians claim that the ITP (individual transition plan)/ ISP modification meeting held as required by 115 Code Mass. Regs. §§ 6.25(2)(e) and 6.25(4) (2009) was a “sham.” We disagree with this characterization. Based on the input of the guardians at the meeting, changes were made to the planning documents. Even if Mark Lewis, E.G.’s service coordinator, [835]*835was not the individual who convened and facilitated the ITP/ ISP modification meeting, as the regulations specify, the guardians have not demonstrated potential prejudice to their substantial rights from any regulatory violation.11 See 115 Code Mass. Regs. § 6.21 (5)(f) (2009); Molly A. v. Commissioner of the Dept. of Mental Retardation, 69 Mass. App. Ct. 267, 287 n.28 (2007). Contrary to the guardians’ assertion, the undisputed evidence showed that Lewis was part of the ISP team that made the transfer recommendation. Moreover, Lewis, among other team members, attended the ITP/ISP modification meeting and was available for questioning by the guardians regarding his role, the process, and the ISP team’s placement recommendation for E.G.12
We conclude, as did the magistrate and the judge, that DOS’s July 1, 2010, transfer notice satisfied the requirements of G. L. c. 123B, § 3, and 115 Code Mass. Regs. § 6.63(2)(c) (2009). Only one deficiency in content is claimed — the alleged absence of a statement about how the proposed move will result in improved services and quality of life for E.G. Although the notice contained the same boilerplate and generic information about WDC found in other transfer notices, it also contained specific details showing some alleged benefits of a transfer to E.G.13 Contrast M.D. v. Department of Developmental Servs., 83 Mass. App. Ct. 463, 471 (2013). The notice also invited the guardians to contact the facility director and the assistant facility director of WDC for further information.
Even if the notice was defective, the guardians suffered no prejudice to their substantial rights. See ibid. As previously [836]*836noted, the guardians continued to oppose FDC’s closure even after Ricci V was not subject to any further appellate review. Substantial evidence supported the magistrate’s finding that regardless of what the notice said, the guardians had no intention of consenting to the transfer.14
Finally, substantial evidence supported the magistrate’s ultimate finding that the transfer will result in improved services and quality of life for E.G. See G. L. c. 123B, § 3. In a fair and balanced manner, the magistrate considered all of the alleged benefits identified by DDS, rejecting many as hypothetical, theoretical, or aspirational only. He also acknowledged the downsides of the move and the legitimacy of some of the guardians’ concerns. In assessing the overall picture, he found that any detriment was outweighed by the significant benefits of the transfer. These benefits included reunification with Rick Tulipano, his former Q, and continuity of services from Gabriesheski, who together with E.G.’s Q had developed the ISP identifying the services and supports E.G. needs; and improvements in medical and psychological services, which the magistrate found essential in view of E.G.’s Alzheimer’s disease, an incurable degenerative brain disease,15 and its associated health and behavioral issues.
The magistrate’s seventy-nine page decision shows that he conscientiously parsed through the significant amount of evidence before him, compared the offerings of the respective facilities, and considered the guardians’ many objections. As the fact finder charged with discerning what was in E.G.’s best interest, he was entitled to weigh each piece of evidence, to make credibility determinations, and to draw reasonable inferences from the evidence (or not to draw them). See Duggan v. Board of Registration in Nursing, 456 Mass. 666, 674 (2010). Our review here is circumscribed. “Under the substantial evidence test a reviewing court is not empowered to make different credibility choices, or to draw different inferences from the facts found by [837]*837the [magistrate].” Pyramid Co. v. Architectural Barriers Bd., 403 Mass. 126, 130 (1988), quoting from Medi-Cab of Mass. Bay, Inc. v. Rate Setting Commn., 401 Mass. 357, 369 (1987). See G. L. c. 30A, § 14(7). In determining whether the decision was supported by substantial evidence, the focus of the appeal, we are not permitted to overrule those choices or to substitute our view of the facts for the magistrate’s view.
We appreciate that this significant change in E.G.’s life is of great concern to his guardians. We are aware that they have endeavored to insure E.G.’s well-being. After careful review, we conclude that the magistrate’s decision that E.G.’s transfer from FDC to WDC meets the standard of G. L. c. 123, § 3, is supported by substantial evidence.
The judgment of the Superior Court affirming the decision of DALA to approve the transfer of E.G. is affirmed.
Judgment affirmed.
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