Dustin Foret v. Adobe Inc.

District Court, N.D. California·Decided September 14, 2026·No. 5:25-cv-09221·Unknown

Opinion

DUSTIN FORET, Case No. 25-cv-09221-PCP

Plaintiff, ORDER GRANTING IN PART v. DEFENDANT’S MOTION TO DISMISS, STAY, OR STRIKE Re: Dkt. No. 19 Defendant.

Plaintiff Dustin Foret brings this class action lawsuit against defendant Adobe Inc. for its allegedly misleading and deceptive practices in selling subscriptions to its software. Adobe now moves to dismiss Foret’s claims under Rules 12(b)(1) and 12(b)(6) and moves to strike his class claims under Rule 12(f). For the following reasons, the Court grants Adobe’s motion in part. Plaintiff Dustin Foret brings this class action complaint on behalf of subscribers to Adobe’s applications, such as Creative Cloud or Lightroom.1 Complaint ¶¶ 17, 225. Adobe offers three types of subscriptions for its products: Annual; Annual, Billed Monthly (ABM); and Monthly. Complaint ¶ 12. Annual subscriptions are paid upfront. ABM subscriptions are paid on a monthly basis, and if the subscriber cancels before the end of the year, they must pay an early termination fee. Monthly subscriptions are billed monthly with no fee for cancelling. In April 2022, Foret bought an “Annual, Billed Monthly” Adobe Creative Cloud All Apps subscription. Complaint ¶ 17. In September 2023, Foret cancelled his subscription and paid an $84 cancellation fee. Complaint ¶ 187. Foret alleges that consumers who purchase a subscription from Adobe are led through a series of webpages culminating in a “Checkout Page” that informs the prospective purchaser, “By clicking ‘Agree and subscribe,’ you agree: You will be charged US$19.99 (plus tax monthly).… Cancel before Jul 15, 2025 to get a full refund and avoid a fee. You also agree to the Terms of Use and the Subscription and Cancellation Terms.” Complaint ¶ 114. “Terms of Use” and “Subscription and Cancellation Terms” are both underlined and in blue font as distinguished from the otherwise black text. Complaint ¶ 114; see also id. ¶¶ 114, 121, 127–28; Motion to Dismiss at 3–4. Adobe’s Terms of Use (TOU) includes at least three provisions relevant here. See Dkt. No. 1-1, Exh. A, Adobe General Terms of Use (Oct. 3, 2025). First, Section 14.1 requires customers to file a “written Notice of Claim” with Adobe to provide the parties with an opportunity to resolve any dispute informally. Id. at *35. “The Notice of Claim must provide Adobe with fair notice of [the customer’s] identity, a description of the nature and basis of [the customer’s] Claim, and the relief [the customer is] seeking, … and cannot be combined with a Notice of Claim for other individuals.” Id. “If any dispute related to [the customer’s] Claim is not resolved within 30 days of receipt, any resulting legal actions must be resolved through either small claims court or final and binding arbitration, including any dispute about whether arbitration is required for the dispute….” Id. at *35-36. Second, Section 14.1 of Adobe’s TOU also provides that neither party may “initiate legal action until 30 days after the Notice of Claim is received” and establishes a contractual limitations period “permanently barr[ing contract claims] if not brought within one year of the event resulting in the Claim.” Id. at *36. Third, Adobe’s TOU has a class action waiver. Id. at *36 (“14.2 No Class Actions”). Foret alleges that “Adobe violates consumer protection laws in four main ways.” First, he contends that Adobe’s marketing is deceptive and misleading. Second, he contends that Adobe inadequately discloses its subscription terms. Third, he contends that Adobe’s subscription terms constitute an unfair business practice. And fourth, he contends that Adobe makes cancelling Foret alleges that he filed a Notice of Claim with Adobe on October 1, 2024, along with “other individuals seeking to arbitrate their claims.” Complaint ¶ 198. On October 31, 2024, Adobe informed Foret that his Notice of Claim was inadequate and that Foret should submit a new notice. Complaint ¶ 201.2 On May 23, 2025, Foret filed a demand for arbitration alongside other claimants, all of whom paid their required arbitration fees. Complaint ¶¶ 198, 201-04. Adobe declined to pay the required $192,500.00 in filing fees, refused to engage in arbitration of Foret’s dispute, and argued in a May 30, 2025, letter that Foret’s dispute must be heard in small claims court. Complaint ¶¶ 205–209. Foret filed this lawsuit on October 27, 2025. Dkt. 1. Foret seeks to represent a nationwide class consisting of “[a]ll natural persons in the United States who, within the applicable statute of limitations … paid for Adobe subscriptions.” Complaint ¶ 225. Foret seeks a declaratory judgment that Adobe’s small claims provision is unenforceable as well as damages, restitution, declaratory and injunctive relief, and fees and costs for Adobe’s alleged violations of California’s Automatic Renewal Law (ARL), Consumer Legal Remedies Act (CLRA), False Advertising Law (FAL), and Unfair Competition Law (UCL). Complaint ¶ 16. Adobe now moves to dismiss, stay, or strike Foret’s complaint under Rule 12(b)(1), 12(b)(6), and 12(f). Federal Rule of Civil Procedure 8(a)(2) requires a complaint to include a “short and plain statement of the claim showing that the pleader is entitled to relief.” A complaint that fails to establish a federal court’s subject matter jurisdiction may be dismissed pursuant to Federal Rule of Civil Procedure 12(b)(1). When considering a facial challenge, the Court must “take the allegations in the plaintiff's complaint as true.” Wolfe v. Strankman, 392 F.3d 358, 362 (9th Cir. 2004). Under Federal Rule of Civil Procedure 12(b)(6), a defendant may move to dismiss a 2 Adobe allegedly rejected Foret’s October 1 Notice of Claim because it violated the TOU’s requirement that such notice “cannot be combined with a Notice of Claim for other individuals.” complaint for failure to state a claim upon which relief can be granted. Dismissal is required if the plaintiff fails to allege facts allowing the court to “draw the reasonable inference that the defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). “Dismissal under Rule 12(b)(6) is appropriate only where the complaint lacks a cognizable legal theory or sufficient facts to support a cognizable legal theory.” Mendiondo v. Centinela Hosp. Med. Ctr., 521 F.3d 1097, 1104 (9th Cir. 2008). To survive a Rule 12(b)(6) motion, a plaintiff need only plead “enough facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). In considering a Rule 12(b)(6) motion, the Court must “accept all factual allegations in the complaint as true and construe the pleadings in the light most favorable” to the nonmoving party. Rowe v. Educ. Credit Mgmt. Corp., 559 F.3d 1028, 1029–30 (9th Cir. 2009). While legal conclusions “can provide the [complaint's] framework,” the Court will not assume they are correct unless adequately “supported by factual allegations.” Iqbal, 556 U.S. at 679. Courts do not “accept as true allegations that are merely conclusory, unwarranted deductions of fact, or unreasonable inferences.” In re Gilead Scis. Secs. Litig., 536 F.3d 1049, 1055 (9th Cir. 2008) (quoting Sprewell v. Golden State Warriors,

Dustin Foret v. Adobe Inc., (N.D. Cal. 2026).

Dustin Foret v. Adobe Inc. (Dustin Foret v. Adobe Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Hines v. Davidowitz
312 U.S. 52 (Supreme Court, 1941)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Taylor v. Sturgell
553 U.S. 880 (Supreme Court, 2008)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Wood v. Spencer
487 F.3d 1 (First Circuit, 2007)
United States v. Timothy M. Mucciante
21 F.3d 1228 (Second Circuit, 1994)
Sonic-Calabasas A, Inc. v. Moreno
311 P.3d 184 (California Supreme Court, 2013)
Williams v. Gerber Products Co.
552 F.3d 934 (Ninth Circuit, 2008)
Mendiondo v. Centinela Hospital Medical Center
521 F.3d 1097 (Ninth Circuit, 2008)
Rowe v. Educational Credit Management Corp.
559 F.3d 1028 (Ninth Circuit, 2009)
In Re Gilead Sciences Securities Litigation
536 F.3d 1049 (Ninth Circuit, 2008)
Oldroyd v. Kugler
352 F. Supp. 27 (D. New Jersey, 1973)
Person v. A.V.
11 Cal. App. 5th 697 (California Court of Appeal, 2017)
Tamara Moore v. Mars Petcare US, Inc.
966 F.3d 1007 (Ninth Circuit, 2020)
Sprewell v. Golden State Warriors
266 F.3d 979 (Ninth Circuit, 2001)
Freeman v. ABC Legal Services, Inc.
877 F. Supp. 2d 919 (N.D. California, 2012)
Jose Ronderos v. Usf Reddaway, Inc.
114 F.4th 1080 (Ninth Circuit, 2024)
Skot Heckman v. Live Nation Entertainment, Inc.
120 F.4th 670 (Ninth Circuit, 2024)