Duran v. Henkel of America, Inc.

CourtDistrict Court, S.D. New York
DecidedMarch 30, 2020
Docket1:19-cv-02794
StatusUnknown

This text of Duran v. Henkel of America, Inc. (Duran v. Henkel of America, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Duran v. Henkel of America, Inc., (S.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK ABEL DURAN, on behalf of himself and all others similarly situated, 19Civ. 2794(PAE) Plaintiff, OPINION & ORDER v. HENKEL OF AMERICA, INC., and HENKEL CORPORATION, Defendants. PAUL A. ENGELMAYER, District Judge: Plaintiff Abel Duran, a New York resident, brings a putativeclass action against defendant Henkel Corporation (“Henkel”), a Delaware corporation.1 This lawsuit arises from Duran’s purchase of one of Henkel’s products, Schwarzkop göt2b ultra glued Invincible Styling Gel (the “Product”). Duran takes issue with the Product’s label, which advertises “no flakes.” He alleges that this labelmisleads consumers by suggesting that the Product does not produce flakes, when, in fact, it does. Specifically, Duran brings claims of (1) deceptive andunfair trade practices under New York General Business Law(“GBL”) § 349,(2) false advertising under GBL§350, and (3) New York common law fraud. Before the Court is Henkel’s motion to dismiss Duran’s First Amended Complaint (“FAC”) and to strike Duran’s class claims. For the reasons that follow, the Court denies the motion to dismiss Duran’s GBLclaims; grants that motion as to Duran’s fraud claim; and denies, without prejudice, the motion to strike Duran’s class claims.

1 Duran voluntarily dismissed his claims against defendant Henkel of America, Inc. Dkt. 11. I. Background A. Factual Background” 1. Consumer Experiences with the Product On November 21, 2018, Duran purchased a six-ounce bottle of the Product at a CVS store in Queens County, New York. FAC 417. The Product’s front label included the phrase, “no flakes.” Id. 99] 17, 21; see also id., Ex. A (photograph of label). Duran was persuaded by the label and purchased the Product to avoid the flaky residue that is commonly produced by hair gels. See id. {| 17, 21. That same day, Duran showered, dried his hair, and applied two drops of the Product to his hair. Id. 4/22. He later noticed that the Product had produced “white and grayish flakes, similar to that of dried glue.” Jd. Duran knows that he did not have flakes in his hair before applying the gel because he had inspected his hair before applying the gel. /d. His hair also does not naturally have flakes, and natural flakes and gel flakes are visually distinguishable. Jd. Some consumers have published complaints about the Product similar to Duran’s on online review boards. Id. | 24; see also id., Ex. B (customer reviews from Amazon and Wal-Mart) (“Reviews”). These reviews complain, inter alia, of the following: e “Poor hold. Very flaky and crunchy.... [T]his stuff gets very flaky, especially near the end of the day[,]” id. 4] 24; Reviews at 2; e “A flaky hot mess... After it dr[ies] it turns white[;] I real[ly] dislike looking like I have dandruff when I don’t[,]” FAC 24; Reviews at 2;

? This account is drawn from the FAC, Dkt. 24, its attached exhibits, Dkt. 24-1, and documents that the FAC incorporates by reference. See DiFolco v. MSNBC Cable LLC, 622 F.3d 104, 111 (2d Cir. 2010). For the purposes of resolving a motion to dismiss, the Court accepts all factual allegations in the FAC as true, drawing all reasonable inferences in plaintiff's favor. See Koch v. Christie’s Int’l PLC, 699 F.3d 141, 145 (2d Cir. 2012).

e ‘T’ma licensed cosmetologist and I do NOT recommend this product. This irritated my scalp and caused hair loss in the area. Initially I did not realize what was happening when my scalp was flaking severely[,]” FAC 4 24; Reviews at 2; e “Too crunchy and flaky. I find this product to rip my edges out due to the hardness of the product. It leaves a white, flaky and crunchy residue behind[,]” FAC 4 24; Reviews at 3; e “But be careful it does flake very[,] very bad. Got some on my hair, and it was huge white flakes[,]” FAC § 24; Reviews at 3; e “Really flaky. This gel holds really good but then it gets white and flaky. If the gel didn’t get white and flaky I would give it 5 stars[,]’” FAC §] 24; Reviews at 3; e “Not good. Goopy flaky, would not recommend this at all[,]’” FAC §] 24; Reviews at 4; e “All it did was give me a ton of flakes and nothing held. It’s good for edges though[,]” FAC ¥ 24; Reviews at 4. Some of the consumers who have complained of flakes have also indicated their satisfaction with the Product. See FAC 4 26 (citing Amazon reviews). Others have acknowledged that the Product causes flaking, but have suggested workarounds, such as using the Product sparingly and not touching one’s hair after applying it. See id. 4] 28 (citing Amazon reviews). 2. The Product’s Ingredients The Product contains the ingredient poly N-vinyl-2-pyrrolidone (“PVP”), a water-soluble polymer commonly used in hair gel. Id. 4] 30; see also id., Ex. C (back label of Product). The FAC cites an article by Tonya Becker, a cosmetic scientist, id. J 30 (citing Tonya McKay Becker, The Secret Science of Hair Gel, Revealed, Naturally Curly (July 10, 2015), https://www.naturallycurly.com/curlreading/kinky-hair-type-4a/the-nitty-gritty-details-about- hair-gel), and a chapter of a book for cosmetic formulators by Bernard Idson, a pharmacy

professor at the University of Texas,id.¶ 31 (citing Bernard Idson, Polymers as Conditioning Agents for Hair and Skin,in Conditioning Agents for Hair and Skin251, 259 (Randy Schueller & Perry Romanowski, eds., 1999)),both of which state that PVP can become brittle and flaky in dry weather.3 In addition, the FAC excerpts portions of an article from Cosmetics & Toiletries, a research and development website for cosmetic chemists, whichstates that Luviset One, an

alternative polymer available to hair gel manufacturers, has demonstrated less flaking than PVP. Id.¶ 34(citing BASF, Multifunctional Performance from a New Generation Hair Polymer, Cosmetics & Toiletries (Sept. 10, 2014), https://www.cosmeticsandtoiletries.com/formulating/category/haircare/Multifunctional- Performance-from-a-New-Generation-Polymer-274506271.html). The FAC alleges that Henkel intended to mislead consumers by labeling the Product as one that causes “no flakes,” when it contains an ingredient, PVP, that is known to produce flakes. Id.¶ 42. Specifically, it alleges, upon information and belief, that Henkel employs cosmetic scientists who are familiar with PVP’s flaking properties and who knew that alternative

ingredients are available. Id.¶ 43. 3. The Product’s Price Duran paid $7.99 for six ounces—or $1.33 per ounce—for the Product. See id.¶¶ 17, 41. The FAC compares the Product’s price to that of three competitors, who allegedly do not make false claims that their gels do not cause flakes:

3Even if defendants raised a hearsay challenge to these exhibits at trial, that is of no moment now, for inadmissibility is not a basis for dismissal at the motion to dismiss stage. Ricciuti v. N.Y.C. Transit Auth., 941 F.2d 119, 123 (2d Cir. 1991); see also Cerni v. J.P. Morgan Secs. LLC, 208F.Supp. 3d 533, 540 (S.D.N.Y. 2016) (“[T]he admissibility of documents incorporated in the complaint is irrelevant at the dismissal stage.” (citation omitted)). e Clubman Pinaud Superhold Styling Gel, which costs $6.95 for 16 ounces, or $0.43 per ounce; e Queen Helene Styling Gel, Hard to Hold, which costs $4.25 for 16 ounces, or $0.27 per ounce; and e Via Natural Styling Gel Maximum Hold (Crystal), which costs $2.95 for 16 ounces, or $0.18 per ounce. Id. § 41. The FAC alleges that Henkel charges a price premium for its product, as compared with these competitor hair gels, because of its fraudulent “no flakes” representations. See id. 39-41. It further claims that, had he known that the Product produced flakes, Duran would not have bought the Product or would have only paid significantly less for it. Id. 4/17.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Cohen v. JP Morgan Chase & Co.
498 F.3d 111 (Second Circuit, 2007)
City of Los Angeles v. Lyons
461 U.S. 95 (Supreme Court, 1983)
Tellabs, Inc. v. Makor Issues & Rights, Ltd.
551 U.S. 308 (Supreme Court, 2007)
Bell Atlantic Corp. v. Twombly
550 U.S. 544 (Supreme Court, 2007)
Ashcroft v. Iqbal
556 U.S. 662 (Supreme Court, 2009)
Summers v. Earth Island Institute
555 U.S. 488 (Supreme Court, 2009)
DiFolco v. MSNBC Cable L.L.C.
622 F.3d 104 (Second Circuit, 2010)
Cacchillo v. Insmed, Inc.
638 F.3d 401 (Second Circuit, 2011)
Mahon v. Ticor Title Insurance Company
683 F.3d 59 (Second Circuit, 2012)
Koch v. Christie's International PLC
699 F.3d 141 (Second Circuit, 2012)
Clapper v. Amnesty International USA
133 S. Ct. 1138 (Supreme Court, 2013)
Fink v. Time Warner Cable
714 F.3d 739 (Second Circuit, 2013)
Oswego Laborers' Local 214 Pension Fund v. Marine Midland Bank, N. A.
647 N.E.2d 741 (New York Court of Appeals, 1995)
Small v. Lorillard Tobacco Co.
720 N.E.2d 892 (New York Court of Appeals, 1999)

Cite This Page — Counsel Stack

Bluebook (online)
Duran v. Henkel of America, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/duran-v-henkel-of-america-inc-nysd-2020.