Dumace Leonard LeGrand

United States Bankruptcy Court, E.D. California·Decided March 29, 2022·No. 19-21198·Unknown

Opinion

EASTERN DISTRICT OF CALIFORNIA In re: ) Case No. 19-21198-C-7 ) DUMACE LEONARD LEGRAND, ) Dkt. Control No. SJT-1 ) Debtor. ) Alan C. Hochheiser and Patrick J. Kane, Maurice Wutscher LLP, Beachwood, Ohio, and Solana Beach, California, for Cavalry Portfolio Services, LLC, and Cavalry SPV 1, LLC. June D. Coleman, Messer Strickler LTD, Sacramento, California, for Laura McCarthy Hoalst and Winn Law Group. CHRISTOPHER M. KLEIN, Bankruptcy Judge Federal Rule of Bankruptcy Procedure 9011(b) exposes “represented parties” to sanctions in appropriate circumstances. The question is what must a nationwide servicer of defaulted credit accounts show to dodge “represented party” liability for Rule 9011(b) violations committed by its local collection law firm? The answer is: establish, implement, and police an effective program of supervision of local counsel. After awarding stay violation damages for postpetition wage garnishments (In re LeGrand, 612 B.R. 604 (Bankr. E.D. Cal. 2020)), there remained the problem of factually and legally frivolous briefs and arguments and whether corrective measures should extend to the client of the offending local counsel. Acting on its own initiative pursuant to Rule 9011(c)(1)(B), this court issued an order describing specific conduct that appeared to violate Rules 9011(b)(2) and 9011(b)(3) and directing the local counsel and the represented party each to show cause (“OSC”) why they did not violate the aforesaid rules. At a pandemic-delayed hearing, the servicer demonstrated it had created and enforced an effective program to supervise local counsel, which the offender disobeyed and has suffered client- imposed consequences and now faces State Bar discipline. This decision illustrates how a represented party in the collections arena can protect itself against local counsel who run roughshod over the bankruptcy automatic stay. The subtext is how things go wrong when lawyers stonewall debtor’s counsel. Procedural History This court’s Order to Show Cause described apparent violations of Rules 9011(b)(2) and (b)(3) that occurred in the course of litigating the stay violation issues. The Rule 9011(b)(2) violation related to material misstatements of California collection law. The Rule 9011(b)(3) violation was that factual contentions were untrue and materially misstated key facts to cover up a nineteen-day stonewall of debtor’s counsel by local counsel during which time additional wage garnishments occurred. The parties conceded the violations and focused the hearing on explaining the represented party’s structure for responding to bankruptcy filings and what, if any, sanctions are warranted. Facts Nationwide servicer Cavalry Portfolio Services, LLC, (“Cavalry”), performs account recovery and record-maintenance services for Cavalry SPV I, LLC (“Cavalry SPV”), which is in the business of purchasing defaulted accounts receivable. Winn Law Group (“WLG” or “Winn Law”) is a collection law firm retained by Cavalry. It touts itself as “the premier creditor rights firm in California.” LeGrand, 612 B.R. at 607. The testimony of the Cavalry Vice-President of Legal Operations and of the Chief Compliance Officer, which this court believed, described the Cavalry business structure, procedures, and compliance measures. When Cavalry SPV acquires accounts, it assigns them to Cavalry for servicing and recovery. Servicing and recovery by Cavalry entails, among other things, retaining law firms for collection activity and filing claims in bankruptcy cases. Retained counsel, including Winn Law, are engaged pursuant to terms of the Cavalry Legal Services Agreement (“LSA”). The LSA requires retained law firms to adhere to standards set forth in the Cavalry Legal Network Handbook (“LNH”). Cavalry has a Compliance Monitoring Program designed to provide continuous review of business processes of service providers and of retained law firms for adherence to Cavalry polices and applicable federal, state, and local law. The Cavalry Compliance Department reviews and analyzes all customer service and regulatory complaints to identify potential issues. It also regularly audits performance and compliance by retained law firms. When a consumer files a bankruptcy case, Cavalry requires that active collection stop. The account is recalled and the retained firm must close its file. The procedures require that a retained law firm confirm to Cavalry that it has ceased all activity to collect the recalled account. Cavalry also retains the services of a vendor that provides notification of bankruptcy filings. Upon receipt of such a notice, Cavalry so advises the retained law firm, which must acknowledge receipt within two business days, stay all activity to enforce the account, close all proceedings related to the account, and return the account to Cavalry. If the retained law firm does not confirm it has closed the account, an “exception report” is generated, which triggers further communication. When any proceeding is filed against Cavalry or Cavalry SPV, the Cavalry LNH requires the retained local firm immediately to notify Cavalry in-house counsel and provide legal recommendations and a time line for reply papers. Similarly, if any proceeding is threatened against Cavalry or Cavalry SPV, the LNH requires local counsel immediately to notify Cavalry in-house counsel with legal recommendations. The Cavalry LNH requires retained law firms daily to log and report complaints related to Cavalry accounts. Three failures by Winn Law to comply with Cavalry procedures led to this proceeding. First, WLG failed to terminate a live earnings withholding order (“EWO” - California’s basic wage garnishment method) upon being notified of LeGrand’s chapter 7 case. Second, WLG failed to respond to LeGrand’s counsel.1 Third, 1The relevant time line is as follows: 8/22/17 - WLG retained to handle LeGrand account 2/28/19 - LeGrand files chapter 7 case & lists both Cavalry WLG failed to notify Cavalry of LeGrand’s demands. Cavalry defends against “represented party” liability under Rule 9011(b) by noting that WLG violated the Cavalry LSA and LNH by not terminating the still-live EWO and by not notifying Cavalry of LeGrand’s protests and demands. Cavalry argues that, had it known, it would have ensured that WLG respond to LeGrand’s counsel and terminate the EWO. The contract provisions in the Cavalry LNH and LSA, entitle Cavalry to terminate a service provider’s contract, recall accounts, require the service provider to provide remediation to consumers for actions resulting in consumer harm, and require the service provider to indemnify it on account of any consumer harm the service provider’s conduct caused. Cavalry was not aware of Winn Law’s misfeasance until Cavalry was served with LeGrand’s motion for damages that was filed in frustration at being stonewalled by WLG. As soon as Cavalry learned of the live EWO, it was withdrawn. Cavalry & WLG on Master Address List 3/1/19 - Cavalry directs WLG to close file 3/5/19 - WLG acknowledges Cavalry notice & directions 3/26/19 - Cavalry requests back-up confirmation from WLG 4/2/19 - WLG confirms account closed & enforcement terminated but does not terminate live EWO 5/22/19 - LeGrand wages garnished 6/19/19 - LeGrand wages garnished 6/26/19 - LeGrand wages garnished 7/3/19 - LeGrand wages garnished 7/10/19 - LeGrand counsel faxes WLG demand letter to stop garnishment, return funds, damages & fees 7/10/19 - LeGrand wages garnished 7/17/19 - LeGrand wages garnished 7/26/19 - LeGrand counsel files and serves WLG & Cavalry with motion for damages/fees 7/29/19 - WLG executes Notice of Termination of live EWO 8/7/19 - LeGrand wages garnished permanently debarred the WLG partner who ignored LeGrand’s counsel, did not terminate the EWO, and did not inform Cavalry. A secondary consequence to Winn Law is that the punitive damages award triggered a duty to self-r

Free access — add to your briefcase to read the full text and ask questions with AI

Dumace Leonard LeGrand, (Cal. 2022).

Dumace Leonard LeGrand (Dumace Leonard LeGrand) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Skidmore Energy, Inc. v. KPMG
455 F.3d 564 (Fifth Circuit, 2006)
Mills v. Social Security
244 F.3d 1 (First Circuit, 2001)
Barber v. Miller
146 F.3d 707 (Ninth Circuit, 1998)
Hilton v. U.S. Bank (In re Hilton)
544 B.R. 1 (N.D. New York, 2016)