Duane Young v. Wipro Limited

District Court, D. New Jersey·Decided July 9, 2026·No. 3:25-cv-14949·Unknown

Opinion

NOT FOR PUBLICATION

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

DUANE YOUNG,

Plaintiff, Civil Action No. 25-14949 (GC) (TJB) v. MEMORANDUM OPINION WIPRO LIMITED,

Defendant.

CASTNER, District Judge THIS MATTER comes before the Court upon Defendant Wipro Limited’s Motion to Dismiss Plaintiff’s First Amended putative collective action Complaint (ECF No. 21) under Federal Rule of Civil Procedure (Rule) 12(b)(6). (ECF No. 25.) Plaintiff Duane Young opposed, and Defendant replied. (ECF Nos. 28-29.) The Court has carefully reviewed the parties’ submissions and decides the matter without oral argument pursuant to Rule 78(b) and Local Civil Rule 78.1(b). For the reasons set forth below, and other good cause shown, Defendant’s Motion is DENIED. I. BACKGROUND A. Factual Background1 Defendant is a global technology company that “provides customer service outsourcing services to clients” throughout the United States. (ECF No. 21 ¶¶ 20-22.) Plaintiff worked for

1 On a motion to dismiss under Rule 12(b)(6), the Court must accept all facts as true, but courts “are not bound to accept as true a legal conclusion couched as a factual allegation.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (internal citation and quotations omitted). Defendant as a remote employee between October 2023 and March 2024. (Id. ¶ 19.) As an Associate, Plaintiff’s duties included handling inbound customer service calls and providing support services to callers. (Id. ¶ 28.) Plaintiff’s “typical schedule was 11:30 a.m. to 8:00 p.m., Monday through Friday, with a 30-minute unpaid lunch period.” (Id. ¶ 26.) Plaintiff alleges that “[a]s such, Plaintiff[’s] . . . standard schedule was to work 40 hours per week.” (Id.) Plaintiff was

compensated at an hourly rate of $15 per hour. (Id. ¶ 19.) Plaintiff alleges that Defendant required Associates to “be fully logged into Defendant’s computer network, customer systems, and phone systems and ready to take calls at the exact start of their scheduled shifts.” (Id. ¶ 31.) To satisfy this requirement, Associates had to “perform pre- shift boot-up and login activities before clocking into Defendant’s timekeeping system.” (Id. ¶ 32.) These computer programs and applications were “integral and indispensable” to Associates’ job duties because Associates could not perform their work without access to those systems. (Id. ¶ 33.) These pre-shift activities took, on average, 15 to 20 minutes to complete, depending on computer and system performance. (Id. ¶ 35.) Associates who failed to complete the login procedures before

the start of their shift were penalized for tardiness. (Id. ¶ 36.) Plaintiff “completed these pre-shift work activities before every shift.” (Id. ¶ 41.) However, Defendant did not compensate Plaintiff or other Associates for time spent complying with this requirement. (Id. ¶ 40.) Because he and the other Associates “typically worked scheduled shifts of at least 40 hours per week,” the required pre-shift work was “nearly always overtime work.” (Id. ¶ 42.) B. Procedural Background Plaintiff filed this action on August 27, 2025. (ECF No. 1.) On December 22, 2025, Plaintiff filed an Amended Complaint asserting a putative collective action on behalf of “current and former hourly customer service associates, call center agents, or similar positions, who worked for Defendant at any time during the past three years.”2 (ECF No. 21 ¶ 11.) The Amended Complaint asserts a single claim pursuant to § 216(b) of the Fair Labor Standards Act (FLSA), 29 U.S.C. § 201, et seq., alleging that Defendant willfully violated the FLSA by failing to compensate employees at the correct overtime rate for overtime hours

associated with pre-shift activities. (ECF No. 21 ¶ 1.) On February 20, 2026, Defendant moved to dismiss Plaintiff’s Amended Complaint pursuant to Rule 12(b)(6). (ECF No. 25.) II. LEGAL STANDARD A. Rule 12(b)(6) On a motion to dismiss for failure to state a claim, courts “accept the factual allegations in the complaint as true, draw all reasonable inferences in favor of the plaintiff, and assess whether the complaint and the exhibits attached to it ‘contain enough facts to state a claim to relief that is plausible on its face.’” Wilson v. USI Ins. Serv. LLC, 57 F.4th 131, 140 (3d Cir. 2023) (quoting Watters v. Bd. of Sch. Dirs. of City of Scranton, 975 F.3d 406, 412 (3d Cir. 2020)). “A claim is facially plausible ‘when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.’” Clark v. Coupe, 55

F.4th 167, 178 (3d Cir. 2022) (quoting Mammana v. Fed. Bureau of Prisons, 934 F.3d 368, 372 (3d Cir. 2019)). When assessing the factual allegations in a complaint, courts “disregard legal conclusions and recitals of the elements of a cause of action that are supported only by mere conclusory statements.” Wilson, 57 F.4th at 140 (citing Oakwood Lab’ys LLC v. Thanoo, 999 F.3d 892, 904 (3d Cir. 2021)). The defendant bringing a Rule 12(b)(6) motion bears the burden of “showing that a complaint fails to state a claim.” In re Plavix Mktg., Sales Pracs. & Prod. Liab.

2 The Court has jurisdiction over this case pursuant to 28 U.S.C. § 1331. Litig. (No. II), 974 F.3d 228, 231 (3d Cir. 2020) (citing Davis v. Wells Fargo, 824 F.3d 333, 349 (3d Cir. 2016)). In deciding a Rule 12(b)(6) motion, the court can only consider “the complaint, exhibits attached to the complaint, matters of public record, as well as undisputedly authentic documents if the complainant's claims are based upon these documents.” Mayer v. Belichick, 605 F.3d 223,

230 (3d Cir. 2010). A court may also consider any document “integral to or explicitly relied upon in the complaint” when ruling on a motion to dismiss. In re Burlington Coat Factory Sec. Litig., 114 F.3d 1410, 1426 (3d Cir. 1997). B. Rule 8 Rule 8(a) does not require a complaint to contain detailed factual allegations. Still, “a plaintiff’s obligation to provide the ‘grounds’ of his ‘entitle[ment] to relief’ requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (alteration in original); see also Phillips v. Cnty. of Allegheny, 515 F.3d 224, 231 (3d Cir. 2008) (“Rule 8 ‘requires a “showing,” rather than a blanket assertion, of entitlement to relief.’”) (citations omitted). Thus, the Complaint’s factual

allegations must be sufficient to raise a plaintiff’s right to relief above a speculative level, so that a claim is “plausible on its face.” Twombly, 550 U.S. at 570; see, e.g., W. Run Student Hous. Assocs., LLC v.

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