Du Preez v. Benchmark Maid LLC

CourtDistrict Court, M.D. Tennessee
DecidedNovember 9, 2022
Docket3:22-cv-00144
StatusUnknown

This text of Du Preez v. Benchmark Maid LLC (Du Preez v. Benchmark Maid LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Du Preez v. Benchmark Maid LLC, (M.D. Tenn. 2022).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF TENNESSEE NASHVILLE DIVISION

NINETTE DU PREEZ, ) ) Plaintiff, ) ) v. ) Case No. 3:22-cv-00144 ) Judge Aleta A. Trauger BENCHMARK MAID, LLC, ) JENNIFER MCCOY d/b/a THE LAW ) OFFICE OF JENNIFER MCCOY, P.C., ) and TRANS UNION LLC, ) ) Defendants. )

MEMORANDUM

Jennifer McCoy d/b/a The Law Office of Jennifer McCoy, P.C. has filed a Rule 12(b)(1) Motion to Dismiss (Doc. No. 16), to which Ninette Du Preez has filed a Response (Doc. No. 19), and Benchmark Maid, LLC (“Benchmark”) has filed a Motion to Dismiss (Doc. No. 25), to which Du Preez has filed a Response (Doc. No. 28). For the reasons set out herein, the court will deny McCoy’s motion and grant Benchmark’s motion. I. BACKGROUND1 A. The Fair Debt Collection Practices Act “The Fair Debt Collection Practices Act [‘FDCPA’] imposes civil liability on ‘debt collector[s]’ for certain prohibited debt collection practices.” Jerman v. Carlisle, McNellie, Rini, Kramer & Ulrich LPA, 559 U.S. 573, 576 (2010) (quoting 15 U.S.C. § 1692a(6)). Enacted in 1977 with the goal of “eliminat[ing] ‘abusive, deceptive, and unfair debt collection practices,’” Barany-

1 Unless otherwise indicated, these facts come from Du Preez’s Complaint (Doc. No. 1) and are taken as true for the purposes of the pending motions. Snyder v. Weiner, 539 F.3d 327, 332 (6th Cir. 2008) (quoting 15 U.S.C. § 1692(a)), the FDCPA— like many statutes2—envisions a dual system of both public and private enforcement. An individual can sue for violation of her own rights under the FDCPA pursuant to 15 U.S.C. § 1692k. At the same time, the Act grants the Federal Trade Commission and Consumer Financial

Protection Bureau the power to enforce the Act against violators on behalf of the government. See 12 U.S.C. § 5531; 15 U.S.C. § 1692l. As a result, the power and responsibility of enforcing the FDCPA are shared between the federal government, which has deep resources but may be unlikely to prioritize minor violations of the Act, and private persons, who are capable of focusing narrowly on the violations that happen to them—even small ones—but who may lack access to some of the tools available to the government. “Among other things, the Act prohibits debt collectors from making false representations as to a debt’s character, amount, or legal status; communicating with consumers at an ‘unusual time or place’ likely to be inconvenient to the consumer; or using obscene or profane language or violence or the threat thereof.” Jerman, 559 U.S. at 577 (citations omitted). The Act also requires

a debt collector to take certain steps to ensure that an alleged debtor is made aware of her rights and the nature of the liability being claimed against her. For example, “[w]ithin five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall . . . send the consumer a written notice containing” certain required information. 15 U.S.C. § 1692g(a). The required information includes the identity of the creditor, the amount

2 For example, the Fair Housing Act relies on a “dual enforcement scheme” involving “both private [enforcement]” by individuals and “administrative enforcement” by the Department of Housing and Urban Development, Mitchell v. Cellone, 389 F.3d 86, 90 (3d Cir. 2004), and employment discrimination may give rise either to an enforcement action by the Equal Employment Opportunity Commission (“EEOC”) or a claim filed by the employee herself after exhausting the EEOC process, see EEOC v. Pro. Freezing Servs., LLC, 15 F. Supp. 3d 783, 787 (N.D. Ill. 2013). of the debt, and certain information regarding the alleged debtor’s right to dispute the debt directly to the debt collector. Id.; see also Macy v. GC Servs. Ltd. P’ship, 897 F.3d 747, 751 (6th Cir. 2018). B. The Parties’ Dispute Du Preez is a resident of Nashville. Benchmark is a Tennessee company that Du Preez

hired to perform regular cleaning services at her property. Although the working relationship between Du Preez and Benchmark lasted a while—the Complaint does not say exactly how long— there was never any contract between Du Preez and the company. Rather, Du Preez simply paid Benchmark for its work, first by check and then, later, by credit card. (Doc. No. 1 ¶¶ 5–12.) One day, a cleaner working for Benchmark damaged some of Du Preez’s property— apparently, two sets of blinds. (See Doc. No. 1-3.) Du Preez has provided a copy of an email from May 14, 2018, in which Benchmark CEO Carol Silvera agreed to pay for the damage.3 (See Doc. No. 1-2.) On June 30, 2021, Du Preez sent Silvera an email requesting $1,302.94 to cover the cost of replacing the blinds (as well as, according to the email, an additional set of blinds that would need to be changed in order to match the new replacements). (Doc. No. 1 ¶ 14.)

The Complaint in this case provides limited details regarding what happened next, but the conflict expanded to include claims, by Benchmark, that Du Preez had failed to pay money owed to the company for services. The Complaint explains that the parties disagreed “regarding credit and offsets for services”—which may mean that Du Preez unilaterally imposed the claimed liability for damages as a deduction from the fees she otherwise would have paid Benchmark. (Id. ¶ 16.) In any event, the precise details of how the parties’ disagreements developed are largely beside the point. What matters is that Benchmark claimed that Du Preez owed it money for services

3 The court notes that the email provided with the Complaint appears to have been excerpted from a longer exchange, with the other portions of the exchange not included. (See Doc. No. 1-2.) rendered, Du Preez believed that she did not, and there was allegedly no written agreement governing pricing, accidental damages, or offsets to guide them in determining who was right.4 On September 3, 2021, Benchmark, represented by McCoy as its attorney, filed a Civil Warrant and Affidavit of Indebtedness against Du Preez in Davidson County General Sessions

Court for $314.06 plus fees and costs. (Id. ¶ 18; Doc. No 1-4.) McCoy did not send a debt validation document to Du Preez prior to suing her on behalf of Benchmark. (Doc. No. 1 ¶ 19.) McCoy also informed credit reporting agencies of the debt. (Id.) According to Du Preez, the “duress” caused by the credit reporting led her to agree to pay the $314.06. (Id. ¶ 20.) Du Preez also “sent a dispute to [TransUnion, LLC (“TransUnion”), a credit reporting agency,] to exercise self-help and have the inaccurate and false information removed from her credit [report].” (Id.) On September 23, 2021, McCoy sent Du Preez a letter, on behalf of Benchmark, claiming that Du Preez now owed $418.74, based on the initial liability combined with attorney’s fees and costs. (Doc. No. 1-5 at 1–2.) C. This Lawsuit

On February 28, 2022, Du Preez filed a Complaint in this court against Benchmark, McCoy, and TransUnion. She stated four counts. Counts I and II are for negligence and fraud by Benchmark and McCoy.

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Bluebook (online)
Du Preez v. Benchmark Maid LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/du-preez-v-benchmark-maid-llc-tnmd-2022.