Dorian v. Community Loan Servicing, LLC fka Bayview Loan Servicing

District Court, N.D. California·Decided October 13, 2022·No. 4:22-cv-04372·Unknown

Opinion

PAUL DORIAN, Case No. 22-cv-04372-DMR

Plaintiff, ORDER ON MOTION TO DISMISS v. AMENDED COMPLAINT

COMMUNITY LOAN SERVICING, LLC, Re: Dkt. No. 22 Defendant.

Defendant Community Loan Servicing, LLC fka Bayview Loan Servicing moves pursuant to Federal Rule of Civil Procedure 12(b)(6) to dismiss Plaintiff Paul Dorian’s first amended complaint (“FAC”). [Docket No. 22.] This motion is appropriate for determination without oral argument. Civ. L.R. 7-1(b). For the following reasons, the motion is granted. Dorian makes the following allegations in the FAC, all of which are taken as true for purposes of the motion to dismiss.1 Dorian is resident of San Francisco, California and is a “consumer” within the meaning of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq. In January 2020, he began receiving letters from Defendant informing him that he “owed over $34,000 on his escrow account.” [Docket No. 19 (FAC) ¶¶ 2, 5.] He contacted Defendant and learned that the $34,000 at issue was for property taxes that Defendant had paid on two of Dorian’s properties located in San Francisco and Tracy, California. Dorian alleges that Defendant never had “any connections to either of these properties” and therefore “should never have paid the property taxes for these properties out of” his escrow account. Id. at ¶¶ 6, 7. Accordingly, 1 When reviewing a motion to dismiss for failure to state a claim, the court must “accept as true all of the factual allegations contained in the complaint.” Erickson v. Pardus, 551 U.S. 89, 94 (2007) Dorian refused to pay Defendant the $34,000 on the ground that it “should not have paid the property taxes for these properties in the first place.” He alleges that as a result of his refusal to pay, Defendant removed Dorian’s ability to make online or automatic payments on other loans he owed Defendant. The only way Dorian could make payments on his loans was by calling Defendant to schedule a meeting with an individual employee via an automated system, and then calling back at the scheduled time to process the payment over the phone. In many instances, Defendant’s employees do not join the scheduled meeting at the appointed time. Id. at ¶¶ 8-11. As a result, Dorian “has been unable to timely make payments for some of his loans because Defendant refused to accept or make it possible to pay.” Id. at ¶ 12. In March 2021, Defendant began reporting on Dorian’s credit report that he was 120 days late on payment for a loan for a third property in Riviera Beach, Florida. Defendant reported Dorian as late on payments in June and July 2021 and that he owed a balance of over $12,000 as of July 2021. Dorian alleges that these reports, and the amount he allegedly owes, are inaccurate because he made timely payments on his obligations on the mortgage. He further alleges that “the amounts sought by Defendant were unilaterally imposed by Defendant based on its mispayment of escrow taxes” on the unrelated properties in San Francisco and Tracy. Id. at ¶¶ 13, 14. Dorian alleges that Defendant furnished inaccurate and false information to all three credit reporting agencies (“CRAs”) relating to his account and payment status for at least March 2021, June 2021, and July 2021, which has had “a significant negative effect” on his credit score. Id. at ¶ 15. He “sent Defendant a letter requesting a removal of the reporting,” but “Defendant has not corrected the wrong reporting on his Account at this time.” Dorian submitted a written dispute to all three CRAs in July 2021 disputing the validity of Defendant’s reporting. After receiving the disputes from the CRAs, Defendant responded “by verifying the inaccurate reporting as accurate.” It remains on Dorian’s credit report. Id. at ¶¶ 16-17. Dorian alleges that “Defendant failed to conduct a reasonable reinvestigation into the reporting because Defendant knew that its reporting was inaccurate and would have been able to confirm that its reporting was inaccurate had it consulted its account records and the disputes sent timely manner,” and instead continued to report “incorrect derogatory information” about Dorian to the CRAs. Id. at ¶ 18. As a result of Defendant’s inaccurate reporting, Dorian’s credit score decreased. He alleges that he “was and/or will be denied future loans” due to the reporting. He further alleges that at the time of the inaccurate reporting, he was attempting to refinance loans for seven properties. He was unable to refinance several of the properties; for some, he refinanced them at a higher interest rate than he would have received had Defendant not inaccurately reported his accounts. Given the higher interest rates he is paying, he has suffered damages of over $450,000. Id. at ¶¶ 20-22. Dorian filed the complaint against Defendant in San Francisco Superior Court on June 8, 2022. Defendant removed the action to this court on July 28, 2022. [Docket No. 1.] Dorian filed the FAC on August 17, 2022, alleging the following claims: 1) violation of the FCRA, 15 U.S.C. § 1681s-2(b); 2) violation of the California Consumer Credit Reporting Agencies Act (“CCCRA”), California Civil Code section 1785.25; 3) violation of the Rosenthal Fair Debt Collection Practices Act (the “Rosenthal Act”), California Civil Code section 1788.17; 4) breach of contract; and 5) violation of California’s UCL, California Business and Professions Code section 17200 et seq., based on the unlawful and fraudulent prongs. Defendant now moves to dismiss. A motion to dismiss under Rule 12(b)(6) tests the legal sufficiency of the claims alleged in the complaint. See Parks Sch. of Bus., Inc. v. Symington, 51 F.3d 1480, 1484 (9th Cir. 1995). When reviewing a motion to dismiss for failure to state a claim, the court must “accept as true all of the factual allegations contained in the complaint,” Erickson, 551 U.S. at 94 (2007) (citation omitted), and may dismiss a claim “only where there is no cognizable legal theory” or there is an absence of “sufficient factual matter to state a facially plausible claim to relief.” Shroyer v. New Cingular Wireless Servs., Inc., 622 F.3d 1035, 1041 (9th Cir. 2010) (citing Ashcroft v. Iqbal, 556 U.S. 662, 677-78 (2009); Navarro v. Block, 250 F.3d 729, 732 (9th Cir. 2001)) (quotation marks court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678 (citation omitted). In other words, the facts alleged must demonstrate “more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Bell Atl. Corp. v. Twombly, 550 U.S. 554, 555 (2007) (citing Papasan v. Allain, 478 U.S. 265, 286 (1986)); see Lee v. City of L.A., 250 F.3d 668, 679 (9th Cir. 2001), overruled on other grounds by Galbraith v. Cty. of Santa Clara, 307 F.3d 1119 (9th Cir. 2002). As a general rule, a court may not consider “any material beyond the pleadings” when ruling on a Rule 12(b)(6) motion. Lee, 250 F.3d at 688 (citation and quotation marks omitted). However, “a court may take judicial notice of ‘matters of public record,’” id. at 689 (citing Mack v. S. Bay Beer Distrib., 798 F.2d 1279, 1282 (9th Cir. 1986)), and may also consider “documents whose contents are alleged in a complaint and whose authenticity no par

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