Doe v. Medeiros

266 F. Supp. 3d 479
CourtDistrict Court, D. Massachusetts
DecidedJuly 21, 2017
DocketCivil Action No. 15-11356
StatusPublished
Cited by3 cases

This text of 266 F. Supp. 3d 479 (Doe v. Medeiros) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Doe v. Medeiros, 266 F. Supp. 3d 479 (D. Mass. 2017).

Opinion

MEMORANDUM AND ORDER

Denise J. Casper, United States District Judge

I. Introduction

Plaintiff Jane Doe (“Doe”) has filed this lawsuit against Defendants Frank Medei-ros (“Medeiros”) and Ellis Management Services, Inc. (“Ellis”) alleging a number of claims related to a purported assault committed by Medeiros. D. 11. Ellis has moved for summary judgment on the vicarious liability claim leveled against it. D. 51. For the reasons stated below, the Court ALLOWS the motion.

II. Standard of Review

The role of summary judgment is “to pierce the pleadings and to assess the proof in order to see whether there is a genuine need for trial.” Mesnick v. Gen. Elec. Co., 950 F.2d 816, 822 (1st Cir. 1991) (quoting Garside v. Osco Drug, Inc., 895 F.2d 46, 50 (1st Cir. 1990)). The burden is on the moving party to show, through the pleadings, discovery and affidavits, “that there is no genuine dispute as to any material fdet and [that] the movant is .entitled to-judgment as a matter of law.” Fed. R. Civ. P. 56(a). A.fact is material if it “might affect the outcome of the suit under the governing law.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986). A genuine issue of material fact exists where the evidence with respect to the material fact in dispute “is such that a- reasonable jury could return a verdict for the nonmoving party.” Id.

If the moving party satisfies its burden, the burden shifts to the nonmoving party to set forth specific facts showing that there is a genuine, triable issue. Celotex Corp. v. Catrett, 477 U.S. 317, 324, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986). The Court must view the entire record in the light most favorable to the nonmoving party and make.all reasonable inferences in that party’s favor. O’Connor v. Steeves, 994 F.2d 905, 907 (1st Cir. 1993). Summary judgment is appropriate if, after viewing the record in the nonmoving party’s favor, the Court determines that no genuine issue of material fac$ exists and that the moving party is entitled to judgment as a matter of law. Id. at 906-07.

III.Factual Background

The following facts are drawn from the parties’ statements of material facts, D. 53, D. 58, and supporting documents and are undisputed unless otherwise noted.

Ellis, whose sole office is in Texas, provides mystery shopping services (also known as “secret shops”) throughout the country for the apartment and multifamily leasing industry. D. 53 ¶¶ 1-3; D. 58 ¶¶ 1-3. These secret shops provide the client with a plethora of information including— but not limited to — feedback regarding their employees’ performance, descriptions of the physical appearance of the clients’ rental properties and notice - of whether [482]*482specific properties are in compliance with internal policies and regulations. D. 53 ¶ 4; D.' 58 ¶ 4. In selecting secret shoppers to visit its clients’ sites, Ellis requires no interview process. D. 53 ¶ 9; D. 58 ¶ 9. Rather, prospective secret shoppers do no more than fill out a basic application form online. D. 53 ¶ 8; D. 58 ¶ 8. A background check is performed on individuals who submit applications and, so long as they have no felony record and have not committed any sex-related crimes, they are eligible to work for Ellis as a secret shopper. D. 53 ¶ 10; D. 58 ¶ 10.

All secret shoppers working for Ellis are required to sign a form entitled “Ellis, Partners, in Mystery Shopping Independent Contractor Agreement & Authorization to Record Shopper Communications” (the “Agreement”), which states that Ellis has “no power or authority over the specific manner in which [the secret shopper] perform[s] [his or her] duties under this Agreement, that control belonging solely to the [secret shopper].” D. 53 ¶¶ 11, 13; D. 58 ¶¶11, 13; D. 54-1 at 1, 3.1 The Agreement further stipulates that Ellis “is only concerned with the end result, namely, the collection of the necessary data’ for the Property identified in an Assignment.” D. 53 ¶ 13; D. 58 ¶ 13; D. 54-1 at 3. Secret shoppers must also complete a “certification program” online that serves as a tutorial for those working on behalf of Ellis. D. 53 ¶ 14; D. 58 ¶ 14. This tutorial, which on average lasts between thirty to forty-five minutes, provides shoppers with tips pertaining to secret shopping assignments, such as how to communicate effectively while performing an assignment. D. 53 ¶ 14; D. 58 ¶ 14. Once a person has completed the certification program, he or she is eligible to perform mystery shops for Ellis’s customers. D. 54 ¶ 14.

Ellis’s secret shoppers are provided a username and password to access a protected portion of Ellis’s website that provides the secret shopper with a list of available assignments. D. 53 ¶ 15; D. 58 ¶ 15. Ellis does not inform its secret shoppers whether assignments are available and, instead, the onus is on the secret shopper to log in to the website to find available assignments. D. 53 ¶ 16; D. 58 ¶ 16. Whether to request an available assignment is in the secret shopper’s discretion and Ellis imposes no minimum number of assignments a secret shopper must complete. D. 53 ¶¶ 16-17; D. 58 ¶¶ 16-17. In fact, Ellis does not require that a secret shopper complete even one assignment (i.e., they may elect to complete none). D. 53 ¶ 17; D. 58 ¶ 17.

Secret shops are awarded to the first individual requesting the assignment so long as the individual is not a former employee of the client whose property is being shopped. D. 53 ¶ 20; D. 58 ¶ 20. While the Ellis online tutorial states that a secret shopper should “normally complete the telephone portion of the shopping assignment ... on the same day [the secret shopper] shops the property,” the secret shopper is otherwise free to decide the date and time of the shop within the time-frame set by the client. D. 61-1 at 11-12; D. 53 ¶22; D. 58 ¶22. During a secret shop, the Ellis worker poses as a person hoping to rent an apartment at the client’s property. D. 53 ¶ 23; D. 58 ¶23. After visiting the apartment and observing the property and the employee, the shopper must then log on to Ellis’s website and complete an online form that asks for specific information requested by the client. D. 53 ¶ 25; D. 58 ¶ 25. With the exception of completing the online form, secret shop[483]*483pers are otherwise not required to communicate with Ellis before or after a shop unless they encounter difficulties in completing the assignment. D. 58 ¶ 28; ■ D. 58 ¶ 28; D. 61-1 at 26. Ellis does not provide any sort of evaluative feedback to the secret shoppers after they submit their reports, although Ellis, in its discretion, may reach out. to the secret shopper if the questions in the report are not sufficiently answered or if Ellis determines that there is some other problem in the report. D. 58 ¶ 29; D. 58 ¶ 29; D. 59-2 at 19-21.'

Secret shoppers are paid a flat fee, not on an hourly or salary basis. D. 53 ¶¶ 30-31; D. 58 ¶¶ 30-31.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Murray v. Uber Technologies, Inc.
D. Massachusetts, 2020
Ebbe v. Concorde Inv. Servs., LLC
392 F. Supp. 3d 228 (District of Columbia, 2019)

Cite This Page — Counsel Stack

Bluebook (online)
266 F. Supp. 3d 479, Counsel Stack Legal Research, https://law.counselstack.com/opinion/doe-v-medeiros-mad-2017.