Doe v. Dartmouth-Hitchcock CV-00-100-M 07/19/01 UNITED STATES DISTRICT COURT
DISTRICT OF NEW HAMPSHIRE
Jane Doe(pseudonym), Plaintiff
v. Civil No. 0 0-100-M Opinion No. 2001 DNH 132 Dartmouth-Hitchcock Medical Center, Trustees of Dartmouth College, and the Hitchcock Clinic, Inc., Defendants
O R D E R
Jane Doe brings this civil suit for compensatory damages
based on alleged violations of the Computer Fraud and Abuse Act
("CFAA"), 18 U.S.C. § 1030 (2000), and she asserts several state
common law and statutory causes of action as well. Defendants
move for summary judgment on all counts.
Standard of Review
Summary judgment is appropriate when the record reveals "no
genuine issue as to any material fact and . . . the moving party
is entitled to a judgment as a matter of law." Fed. R. Civ. P.
56(c) . When ruling upon a party's motion for summary judgment,
the court must "view the entire record in the light most hospitable to the party opposing summary judgment, indulging all
reasonable inferences in that party's favor." Griqqs-Rvan v.
Smith. 904 F.2d 112, 115 (1st Cir. 1990).
The moving party "bears the initial responsibility of
informing the district court of the basis for its motion, and
identifying those portions of [the record] which it believes
demonstrate the absence of a genuine issue of material fact."
Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). If the
moving party carries its burden, the burden shifts to the
nonmoving party to demonstrate, with regard to each issue on
which it has the burden of proof, that a trier of fact could
reasonably find in its favor. See DeNovellis v. Shalala, 124
F .3d 298, 306 (1st Cir. 1997).
At this stage, the nonmoving party "may not rest upon mere
allegation or denials of [the movant's] pleading, but must set
forth specific facts showing that there is a genuine issue" of
material fact as to each issue upon which he or she would bear
the ultimate burden of proof at trial. I d . (quoting Anderson v.
Liberty Lobby, Inc., 477 U.S. 242, 256 (1986)). In this context,
"a fact is 'material' if it potentially affects the outcome of
the suit and a dispute over it is 'genuine' if the parties'
2 positions on the issue are supported by conflicting evidence."
Intern'1 Ass'n of Machinists and Aerospace Workers v. Winship
Green Nursing Center, 103 F.3d 196, 199-200 (1st Cir. 1996)
(citations omitted).
The Parties
The Defendants
Dartmouth-Hitchcock Medical Center ("DHMC") operates the
Mary Hitchcock Memorial Hospital ("MHMH"), a teaching hospital in
Lebanon, New Hampshire.
The Trustees of Dartmouth College operate, among other
entities, the Dartmouth Medical School ("DMS") and Dartmouth-
Hitchcock Psychiatric Associates ("DHPA").
The Hitchcock Clinic, Inc. ("Clinic"), a New Hampshire
corporation, operates a practice group employing physicians in
diverse specialties, most of whom perform services at DHMC.
In order to coordinate patient care, DHMC, MHMH, DMS, DHPA,
and the Clinic (collectively the "Dartmouth defendants") maintain
a single, integrated computer system to store, manage, and share
medical records.
3 Jane Doe
Plaintiff, Jane Doe, has suffered from one or more mental
disorders over the years, and has been a regular participant in
psychiatric therapy since the early 1980s. During the 1990s, Doe
was a psychiatric patient of DHMC, and obtained general medical
services from DHMC as well. Her medical records were kept on
Dartmouth's integrated computer system.
Factual Background
Between 1994 and 1998, Barbara Lohn, M.D.,1 was employed by
MHMH as a resident in psychiatry, and later as a geriatric
psychiatry Fellow. Her positions with MHMH were, in part,
related to her medical education, which DMS was responsible for
overseeing (including the educational component of Dr. Lohn's
employment).
As an employee of MHMH, Dr. Lohn was authorized to access
the integrated computer system to review her patients' medical
records and any other records related to her employment or
1Dr. Loan was originally named as a defendant in this lawsuit. She was dismissed by stipulation on February 6, 2001 (document no. 32).
4 medical education. She was provided a software program to
install on her personal computer so she could conveniently access
the system from home. The DHMC Graduate Medical Training Manual
describes policies governing the confidentiality of patient
records, which generally prohibit interns and Fellows, like Dr.
Lohn, from accessing patient records absent a "professional 'need
to know.'" Defendants' Motion for Summary Judgment, Ex. C at 39
(document no. 34).
In 1995, Dr. Lohn became socially acquainted with the
plaintiff. Doe, through an unrelated women's group. Although
they never established a professional medical relationship. Dr.
Lohn was aware of Doe's status as a patient of the Dartmouth
defendants. At some point in early 1998, the personal
relationship between Dr. Lohn and Doe began to deteriorate. In
June of that year. Dr. Lohn apparently began to remotely access
and read Doe's medical records from home, without Doe's knowledge
and without any employment or educational justification. That
access by Lohn was plainly "unauthorized" (or, at a minimum,
"exceeded her authorization") since Doe was not Lohn's patient
and Lohn had no professional or educational need to review Doe's
medical records. Dr. Lohn explained that she accessed Doe's
5 records to satisfy an entirely personal desire to understand
Doe's recent behavior toward her. See Plaintiff's Opposition to
Summary Judgment, Ex. 1, Affidavit of Barbara Lohn (document no.
35). At no time did Dr. Lohn alter or destroy any of Doe's
In June of 1998, Doe contacted DHMC to report her suspicion
that her medical records had been improperly accessed. An
initial audit by DHMC revealed nothing unusual. On September 18,
1998, Doe again called DHMC to voice her concern that her medical
records were being reviewed inappropriately. Another audit was
performed, and this time it revealed that Dr. Lohn had accessed
Doe's medical records during July, August, and the first part of
September, with no apparent justification.
After learning that Dr. Lohn had inappropriately reviewed
her medical records. Doe felt compromised and uncomfortable
continuing as defendants' patient. She began treatment with a
new psychiatrist and allegedly suffered set-backs in her therapy.
Additionally, because she suspects Dr. Lohn may have disclosed
confidential information from her medical records to other
members of the women's group.
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Doe v. Dartmouth-Hitchcock CV-00-100-M 07/19/01 UNITED STATES DISTRICT COURT
DISTRICT OF NEW HAMPSHIRE
Jane Doe(pseudonym), Plaintiff
v. Civil No. 0 0-100-M Opinion No. 2001 DNH 132 Dartmouth-Hitchcock Medical Center, Trustees of Dartmouth College, and the Hitchcock Clinic, Inc., Defendants
O R D E R
Jane Doe brings this civil suit for compensatory damages
based on alleged violations of the Computer Fraud and Abuse Act
("CFAA"), 18 U.S.C. § 1030 (2000), and she asserts several state
common law and statutory causes of action as well. Defendants
move for summary judgment on all counts.
Standard of Review
Summary judgment is appropriate when the record reveals "no
genuine issue as to any material fact and . . . the moving party
is entitled to a judgment as a matter of law." Fed. R. Civ. P.
56(c) . When ruling upon a party's motion for summary judgment,
the court must "view the entire record in the light most hospitable to the party opposing summary judgment, indulging all
reasonable inferences in that party's favor." Griqqs-Rvan v.
Smith. 904 F.2d 112, 115 (1st Cir. 1990).
The moving party "bears the initial responsibility of
informing the district court of the basis for its motion, and
identifying those portions of [the record] which it believes
demonstrate the absence of a genuine issue of material fact."
Celotex Corp. v. Catrett, 477 U.S. 317, 323 (1986). If the
moving party carries its burden, the burden shifts to the
nonmoving party to demonstrate, with regard to each issue on
which it has the burden of proof, that a trier of fact could
reasonably find in its favor. See DeNovellis v. Shalala, 124
F .3d 298, 306 (1st Cir. 1997).
At this stage, the nonmoving party "may not rest upon mere
allegation or denials of [the movant's] pleading, but must set
forth specific facts showing that there is a genuine issue" of
material fact as to each issue upon which he or she would bear
the ultimate burden of proof at trial. I d . (quoting Anderson v.
Liberty Lobby, Inc., 477 U.S. 242, 256 (1986)). In this context,
"a fact is 'material' if it potentially affects the outcome of
the suit and a dispute over it is 'genuine' if the parties'
2 positions on the issue are supported by conflicting evidence."
Intern'1 Ass'n of Machinists and Aerospace Workers v. Winship
Green Nursing Center, 103 F.3d 196, 199-200 (1st Cir. 1996)
(citations omitted).
The Parties
The Defendants
Dartmouth-Hitchcock Medical Center ("DHMC") operates the
Mary Hitchcock Memorial Hospital ("MHMH"), a teaching hospital in
Lebanon, New Hampshire.
The Trustees of Dartmouth College operate, among other
entities, the Dartmouth Medical School ("DMS") and Dartmouth-
Hitchcock Psychiatric Associates ("DHPA").
The Hitchcock Clinic, Inc. ("Clinic"), a New Hampshire
corporation, operates a practice group employing physicians in
diverse specialties, most of whom perform services at DHMC.
In order to coordinate patient care, DHMC, MHMH, DMS, DHPA,
and the Clinic (collectively the "Dartmouth defendants") maintain
a single, integrated computer system to store, manage, and share
medical records.
3 Jane Doe
Plaintiff, Jane Doe, has suffered from one or more mental
disorders over the years, and has been a regular participant in
psychiatric therapy since the early 1980s. During the 1990s, Doe
was a psychiatric patient of DHMC, and obtained general medical
services from DHMC as well. Her medical records were kept on
Dartmouth's integrated computer system.
Factual Background
Between 1994 and 1998, Barbara Lohn, M.D.,1 was employed by
MHMH as a resident in psychiatry, and later as a geriatric
psychiatry Fellow. Her positions with MHMH were, in part,
related to her medical education, which DMS was responsible for
overseeing (including the educational component of Dr. Lohn's
employment).
As an employee of MHMH, Dr. Lohn was authorized to access
the integrated computer system to review her patients' medical
records and any other records related to her employment or
1Dr. Loan was originally named as a defendant in this lawsuit. She was dismissed by stipulation on February 6, 2001 (document no. 32).
4 medical education. She was provided a software program to
install on her personal computer so she could conveniently access
the system from home. The DHMC Graduate Medical Training Manual
describes policies governing the confidentiality of patient
records, which generally prohibit interns and Fellows, like Dr.
Lohn, from accessing patient records absent a "professional 'need
to know.'" Defendants' Motion for Summary Judgment, Ex. C at 39
(document no. 34).
In 1995, Dr. Lohn became socially acquainted with the
plaintiff. Doe, through an unrelated women's group. Although
they never established a professional medical relationship. Dr.
Lohn was aware of Doe's status as a patient of the Dartmouth
defendants. At some point in early 1998, the personal
relationship between Dr. Lohn and Doe began to deteriorate. In
June of that year. Dr. Lohn apparently began to remotely access
and read Doe's medical records from home, without Doe's knowledge
and without any employment or educational justification. That
access by Lohn was plainly "unauthorized" (or, at a minimum,
"exceeded her authorization") since Doe was not Lohn's patient
and Lohn had no professional or educational need to review Doe's
medical records. Dr. Lohn explained that she accessed Doe's
5 records to satisfy an entirely personal desire to understand
Doe's recent behavior toward her. See Plaintiff's Opposition to
Summary Judgment, Ex. 1, Affidavit of Barbara Lohn (document no.
35). At no time did Dr. Lohn alter or destroy any of Doe's
In June of 1998, Doe contacted DHMC to report her suspicion
that her medical records had been improperly accessed. An
initial audit by DHMC revealed nothing unusual. On September 18,
1998, Doe again called DHMC to voice her concern that her medical
records were being reviewed inappropriately. Another audit was
performed, and this time it revealed that Dr. Lohn had accessed
Doe's medical records during July, August, and the first part of
September, with no apparent justification.
After learning that Dr. Lohn had inappropriately reviewed
her medical records. Doe felt compromised and uncomfortable
continuing as defendants' patient. She began treatment with a
new psychiatrist and allegedly suffered set-backs in her therapy.
Additionally, because she suspects Dr. Lohn may have disclosed
confidential information from her medical records to other
members of the women's group. Doe says she has become reclusive,
and suffers from stress which causes her to grind her teeth.
6 Discussion
Because judgment on Count I, in which Doe asserts a cause of
action based upon Dr. Lohn's apparent violation of the Computer
Fraud and Abuse Act ("CFAA" or "Act " ) , is the only federal claim,
and judgment on that count would resolve all federal issues, that
count will be addressed first.
The Statutory Framework
Title 18, section 1030, entitled "Fraud and related activity
in connection with computers," is commonly known as the Computer
Fraud and Abuse Act. Although originally enacted as a criminal
statute designed to combat an increase in computer crimes,
provisions creating a private civil cause of action were added in
1994. See 18 U.S.C. § 1030(g). The private cause of action is
designed to supplement the criminal sanctions set out in section
1030(c), and provides that:
[a]ny person who suffers damage or loss by reason of a violation of this section may maintain a civil action against the violator to obtain compensatory damages and injunctive relief or other equitable relief. Damages for violations involving damage as defined in subsection (e)(8)(A) are limited to economic damages. No action may be brought under this subsection unless such action is begun within
7 2 years of the date of the act complained of or the date of the discovery of the damage.
18 U.S.C. § 1 0 3 0 (g).
Claiming she suffered "damages" recoverable under the CFAA,
Doe alleges that the Dartmouth defendants, through Dr. Lohn,
violated sections "1030(a) (2), 1030(a) (5), and/or other
subsections of Section 1030(a)," Complaint, Count I, 5 31,
because her confidential medical records were accessed by someone
without authorization (or who exceeded authorized access) . It
appears that subsections 1030(a)(2) and (5) are the only
provisions arguably relevant to this case. Subsections
1030(a)(1), (3), (4), (6), and(7) are inapplicable because they
relate to classified government information, government
computers, and/or require an intent to defraud or extort, none of
which has been alleged in the complaint.
Section 1030(a) (2) makes it unlawful to:
intentionally access[] a computer without authorization or exceed[] authorized access, and thereby obtain [] - (A) information contained in a financial record of a financial institution, or of a card issuer as defined in section 1602 (n) of title 15, or contained in a file of a consumer reporting agency, as such terms are defined in the Fair Credit Reporting Act . . .; or
8 (B) information from any department or agency of the United States; or (C) information from any protected computer if the conduct involved an interstate or foreign communication[.]
18 U.S.C. § 10 3 0 (a)(2).
Section 10 3 0 (a) (5) applies to anyone who
(A) knowingly causes the transmission of a program, information, code, or command, and as a result of such conduct intentionally causes damage without authorization, to a protected computer; (B) intentionally accesses a protected computer without authorization, and as a result of such conduct, recklessly causes damage; or (C) intentionally accesses a protected computer without authorization, and as a result of such conduct, causes damage.
18 U.S.C. § 1030 (a) (5) .
The CFAA defines "damage" as
any impairment to the integrity or availability .of data, a program, a system, or information, that - (A) causes loss aggregating at least $5,000 in value during any 1-year period to one or more individuals; (B) modifies or impairs, or potentially modifies or impairs, the medical examination, diagnosis, treatment, or care of one or more individuals; (C) causes physical injury to any person; or (D) threatens public health or safety[.]
18 U.S.C. § 1030(e)(8) (emphasis supplied).
9 Application to Doe's Claims
To establish the elements of a private cause of action under
the CFAA, Doe must show that she has suffered "damage" (as
defined by the statute) or "loss." It is doubtful that she can
do either.
The statutory definition of "damage" is somewhat ambiguous,
because it is not clear what is meant by the phrase "impairment
to the integrity . . . of information." Doe suggests the phrase
should be construed to cover Dr. Lohn's unauthorized reading of
her confidential medical records. In other words. Doe says that
an unauthorized reading of confidential medical records operates
to "impair the integrity" of those records. Defendants counter
that the phrase "impairment to the integrity . . . of
information" means some disruption of the functioning, security,
or reliability of computer systems, programs, data, or
information.
Whether the CFAA's civil action provisions cover a
physician's unauthorized review of computerized medical records
is a somewhat novel question that does not appear to have been
addressed by any court. While pertinent legislative history
shows that the "premise of . . . subsection [1030(a) (2)] is
10 privacy protection," see S. Rep. No 104-357, p t . IV(B) (1996)
(quoting S. Rep. No. 99-434 (1986)), and Congress accordingly
created criminal penalties for using a computer to invade
privacy, see 18 U.S.C. § 1030(a)(2), (c), it is far less apparent
that Congress intended to also provide a federal civil remedy for
what is essentially a state common law tort - invasion of
privacy.
In any event, the point is not dispositive in this case.
Under subsection 1030(g) of the Act Doe can only "maintain a
civil action against the violator See 18 U.S.C. §
1030(g) (emphasis supplied). Dr. Lohn was clearly the
"violator;" it was she who accessed Doe's computerized medical
records without authority. Nothing presented by plaintiff
suggests that the Dartmouth defendants violated the CFAA in any
respect. They not only did not access Doe's medical records
without authority, but in fact were victimized by Lohn's breach
of the policies established to protect Doe's confidentiality.
The only way Doe could maintain a civil action against the
Dartmouth defendants under the CFAA would be on a theory of
vicarious liability or agency.
11 Doe argues that the Dartmouth defendants could be held
vicariously liable for Lohn's invasion of her privacy under New
Hampshire law. But that argument is not very helpful, because
whether a federal statute "embraces such principles [of vicarious
liability] is a matter of statutory interpretation based upon
congressional intent." Atlantic Financial Management, Inc., 784
F.2d 29, 31 (1st Cir. 1986) (emphasis added). "[T]he courts have
tended to read congressional statutes that impose tort-like
liability to embrace at least some of these well established
common law agency principles, where language permits and doing so
furthers basic statutory purposes." Id. In this case, imposing
vicarious liability on the Dartmouth defendants in this case
would neither be permitted by the language of the CFAA itself,
nor would it further the basic purpose of the Act.
First, the CFAA is essentially a criminal statute. It
creates only a limited private right of action "against the
violator," that is, against a person who violates the statute
with the requisite criminal intent. See 18 U.S.C. § 1030(g)
(emphasis added). Expanding the private cause of action created
by Congress to include one for vicarious liability against
persons who did not act with criminal intent and cannot be said
12 to have violated the statute, like the Dartmouth defendants,
would be entirely inconsistent with the plain language of the
statute.
Second, the CFAA's unequivocal purpose is to deter and
punish those who intentionally access computer files and systems
without authority and cause harm. See S. Rep. No. 104-357, pts.
II, III. The civil cause of action was later added to the CFAA
to enhance its deterrent effect and provide a means by which
victims of computer crimes might obtain compensation, to the
extent they suffer defined damages or loss. See S. Rep. No. 101-
544, p t . III. The CFAA's prohibitions related to access in
excess of one's authority, see, e.g., 18 U.S.C. § 1030(a) (2) (c) ,
(5)(b), were presumably intended to place those who maintain
computer systems (and who extend only limited access to some
people, such as the Dartmouth defendants) within the class of
protected persons.
In this case. Dr. Lohn was granted only limited access to
Dartmouth's computerized patient records. The Dartmouth
defendants imposed the limitation - and they imposed the
limitation for the very purpose of protecting patient
confidentiality. Dr. Lohn violated the CFAA only because she
13 exceeded the limitations placed on her access by the Dartmouth
defendants themselves. To hold the Dartmouth defendants
vicariously liable for Lohn's intentional violation of the CFAA,
when that violation necessarily involved included an intentional
violation of the defendants' own policies - and actually
victimized the Dartmouth defendants, would hardly be consistent
with, or further the purpose of, the CFAA, which, after all, is
intended to protect computer systems like Dartmouth's from
unauthorized access and concomitant damage. See 18 U.S.C. §
1 0 3 0 (a) (2) (C) .
Parenthetically, assuming Dr. Lohn's unauthorized reading of
Doe's medical records resulted in an "impairment to the integrity
of the data, ... or information that . . . modifie[d] or
impair[ed], or potentially modifie[d] or impair[ed] the medical
. . . treatment, or care of one or more individuals," the
Dartmouth defendants would also have a civil claim against Dr.
Lohn under the CFAA. See 18 U.S.C. § 1 0 3 0 (a)(5)(b), (e)(8), (g).
Holding the Dartmouth defendants vicariously liable to Doe for
Dr. Lohn's intentional CFAA violation would turn the protective
statute - meant to protect Dartmouth's computer systems - on its
head. C f . Dakis v. Chapman, 574 F. Supp. 757, 760 (N.D. C a l .
14 1983) (declining to find vicarious liability under the Racketeer
and Influenced and Corrupt Organizations Act where "it would be
an anomalous result indeed if, because [the employee] had misused
his authority to trade the accounts, and had actually violated
internal guidelines of the firms by doing so, the firms were
nonetheless deemed 'aggressor' enterprises liable under RICO").
It is not necessary to determine, therefore, whether Dr.
Lohn's activity did or did not fall within the scope of her
employment for respondeat superior purposes under New Hampshire
law. Nor is it necessary to decide whether Doe's claimed
injuries qualify as "damage" or "loss" as defined by the CFAA.
On the undisputed facts of this case, neither the language nor
the purpose of the CFAA are consistent with holding the Dartmouth
defendants vicariously liable for Dr. Lohn's intentional
violation of the Act. See In re Atlantic Financial Management,
Inc., 784 F.2d at 31. The Dartmouth defendants may or may not be
vicariously liable for Lohn's invasion of Doe's privacy, or some
related tort, under applicable state law - that is a matter for
the state courts - but they are not liable to Doe for Dr. Lohn's
intentional criminal violations of the CFAA, and they, of course,
have not violated the CFAA themselves.
15 Conclusion
Because Doe cannot maintain a private cause of action under
the CFAA against the Dartmouth defendants based on Dr. Lohn's
conduct, defendants' motion for summary judgment (document no.
34) is granted as to Count I.
Having disposed of Doe's only federal claim, the court
declines to exercise supplemental jurisdiction over the remaining
state law claims. See generally, Camelio v. American Federation,
137 F.3d 666 (1st Cir. 1998). Accordingly, those claims are
dismissed without prejudice and may be filed in a state court of
competent jurisdiction.
The Clerk shall enter judgment in accordance with the terms
of this order and close the case.
SO ORDERED.
Steven J. McAuliffe United States District Judge
July 19, 2001
cc: Susan S. Rockwell, Esq. William E. Whittington, IV, Esq. Michael P. Lehman, Esq. James J. Bianco, Jr., Esq.
16 17