Doe (C.A.A.) v. Hyatt Corporation

CourtDistrict Court, N.D. Texas
DecidedJuly 15, 2025
Docket3:24-cv-01229
StatusUnknown

This text of Doe (C.A.A.) v. Hyatt Corporation (Doe (C.A.A.) v. Hyatt Corporation) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Doe (C.A.A.) v. Hyatt Corporation, (N.D. Tex. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION

JANE DOE (C.A.A.), § § Plaintiff, § § v. § Civil Action No. 3:24-CV-01229-N § HYATT CORPORATION, et al., § § Defendants. §

MEMORANDUM OPINION AND ORDER This Order addresses the motions to dismiss filed by Defendants Hyatt Place Franchising, L.L.C. (“Hyatt”) [36], BDKNR Hospitality LP (“BDKNR”) [37], Lotustel Group LLC (“Lotustel”) [38], Firewheel Hotel Ltd. (“Firewheel”) [58], and Holiday Hospitality Franchising LLC (“HHF”) and Six Continents Hotel, Inc. (“SCH”) [35]. Because Plaintiff Jane Doe has failed to plead sufficient facts to state a plausible claim for relief, the Court grants the motions to dismiss. The Court further grants Doe leave to amend her complaint. I. ORIGINS OF THE DISPUTE This case involves claims under the Trafficking Victims Protection Reauthorization Act (“TVPRA”), 18 U.S.C. § 1581, et seq., against various hotel entities. Jane Doe is a sex trafficking survivor. Pl.’s Second Am. Compl. (“SAC”) ¶ 26 [33].1 She was trafficked from May 21, 2014, through May 25, 2014, at three different hotel locations: a Hyatt Place

1 For purposes of these motions, the Court assumes the truth of all well-pleaded facts in the SAC. in Garland, Texas, operated by Defendant Firewheel, a Holiday Inn in Addison, Texas, operated by BDKNR, and a Holiday Inn in Garland, Texas, operated by Lotustel. Id. Doe’s

trafficker controlled her through financial manipulation and her dependency on drugs, forcing her to engage in commercial sex acts for her trafficker’s financial benefit. Id. ¶ 29. When she tried to escape, Doe’s trafficker made her take drugs so that she could not leave. Id. ¶ 31. Defendant Hyatt is a franchisor of Hyatt-branded hotel properties and is the franchisor for the Garland Hyatt Place operated by Firewheel. Id. ¶¶ 13–14. Defendants

HHF and SCH are franchisors of IHG-branded properties and are the franchisors of the Addison and Garland Holiday Inn properties operated by BDKNR and Lotustel respectively. Id. ¶ 17. Sex trafficking is a widely known and pervasive issue in the hospitality industry. Id. ¶¶ 36–37. In response to this, various governmental and nonprofit entities have developed

materials used to educate the industry on best practices for identifying and responding to sex trafficking. Id. ¶¶ 38–39. One best practice involves learning to identify warning signs or “red flags” of sex trafficking, including seeing individuals show signs of fear, physical abuse, restraint, or confinement; signs of malnourishment, poor hygiene, fatigue, sleep deprivation, and unusual behavior; avoiding eye contact or interaction with others; lacking

control over money or ID; having few or no personal items of luggage; appearing to be with a significantly older “boyfriend” or in the company of older males; possession of bulk condoms or lubricant; possession of multiple cell phones; and possession or use of large amounts of cash or prepaid cards. Id. ¶ 40. Various news reports and online reviews describe the existence of sex trafficking or prostitution at other Hyatt and IHG hotels. Id. ¶¶ 57, 59, 62. Doe alleges, on information

and belief, that other victims were trafficked at the specific Hyatt and Holiday Inn locations where she was trafficked, and that these other victims exhibited “red flags” of trafficking, including “paying with cash or prepaid cards, having high volumes of men who not [sic] registered guests in an out of their room at unusual times, arriving with few possessions for extended stays, and other signs.” Id. ¶¶ 68, 77. Doe and her trafficker specifically exhibited some alleged “obvious signs” of trafficking, including: (1) paying for the rooms

with cash; (2) renting two rooms at a time; (3) keeping housekeeping away with a “do not disturb” door sign despite staying for multiple days; (4) preventing housekeeping from entering the room while frequently placing towels outside the door and asking for fresh towels and sheets; (5) the trafficker lingering in the hotel or parking lot while Doe was with a “john”; (6) Doe being dressed in provocative clothing and walking johns past the front

desk; (7) heavy foot traffic in and out of Doe’s room involving non-hotel-guest men; and (8) five to six johns entering the hotel per day at odd hours. SAC ¶¶ 83, 89. Doe asserts TVPRA claims against all Defendants. SAC ¶¶ 186–214. Defendants now move to dismiss all claims against them for failure to state a claim. II. RULE 12(B)(6) LEGAL STANDARD

When deciding a Rule 12(b)(6) motion to dismiss, a court must determine whether the plaintiff has asserted a legally sufficient claim for relief. Blackburn v. City of Marshall, 42 F.3d 925, 931 (5th Cir. 1995). A viable complaint must include “enough facts to state a claim to relief that is plausible on its face.” Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 570 (2007). To meet this “facial plausibility” standard, a plaintiff must plead “factual content that allows the court to draw the reasonable inference that the defendant is liable

for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). A court generally accepts well-pleaded facts as true and construes the complaint in the light most favorable to the plaintiff. Gines v. D.R. Horton, Inc., 699 F.3d 812, 816 (5th Cir. 2012). But a plaintiff must provide “more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Twombly, 550 U.S. at 555. “Factual allegations must be enough to raise a right to relief above the speculative level . . . on the assumption that all

the allegations in the complaint are true (even if doubtful in fact).” Id. (citations omitted). In ruling on a Rule 12(b)(6) motion, a court generally limits its review to the face of the pleadings, accepting as true all well-pleaded facts and viewing them in the light most favorable to the plaintiff. See Spivey v. Robertson, 197 F.3d 772, 774 (5th Cir. 1999). However, a court may also consider documents outside of the pleadings if they fall within

certain limited categories. First, a “court is permitted . . . to rely on ‘documents incorporated into the complaint by reference, and matters of which a court may take judicial notice.’” Dorsey v. Portfolio Equities, Inc., 540 F.3d 333, 338 (5th Cir. 2008) (quoting Tellabs, Inc. v. Makor Issues & Rts., Ltd., 551 U.S. 308, 322 (2007)). Second, a “written document that is attached to a complaint as an exhibit is considered part of the complaint

and may be considered in a 12(b)(6) dismissal proceeding.” Ferrer v. Chevron Corp., 484 F.3d 776, 780 (5th Cir. 2007). Third, a “court may consider documents attached to a motion to dismiss that ‘are referred to in the plaintiff’s complaint and are central to the plaintiff’s claim.’” Sullivan v. Leor Energy, LLC, 600 F.3d 542, 546 (5th Cir. 2010) (quoting Scanlan v. Tex. A&M Univ., 343 F.3d 533, 536 (5th Cir. 2003)).

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