DiBenedetto v. Hard Rock Cafe International (USA), Inc.

CourtDistrict Court, E.D. New York
DecidedMarch 22, 2024
Docket2:22-cv-06759
StatusUnknown

This text of DiBenedetto v. Hard Rock Cafe International (USA), Inc. (DiBenedetto v. Hard Rock Cafe International (USA), Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
DiBenedetto v. Hard Rock Cafe International (USA), Inc., (E.D.N.Y. 2024).

Opinion

EASTERN DISTRICT OF NEW YORK ----------------------------------------------------------------------X VINCENT DIBENEDETTO, individually and on behalf of all others similarly situated,

Plaintiff, MEMORANDUM & ORDER 22-CV-6759 (JMA) (AYS) -against- FILED CLERK BOARDWALK 1000, LLC (d/b/a Hard Rock Hotel & Casino Atlantic City), 12:30 pm, Ma r 22, 2024 U.S. DISTRICT COURT EASTERN DISTRICT OF NEW YORK Defendants. LONG ISLAND OFFICE ----------------------------------------------------------------------X AZRACK, United States District Judge: Plaintiff Vincent DiBenedetto (“Plaintiff”) alleges, in this putative class action, that the defendant casino’s practice of issuing “cash out tickets” rather than cash for certain transactions violates state consumer protection laws and constitutes breach of contract, conversion, and unjust enrichment. Plaintiff resides in Nassau County, New York, but visited the Hard Rock Hotel & Casino in Atlantic City, New Jersey (the “Casino”), where he was affected by this allegedly unlawful practice. Defendant Boardwalk 1000, LLC (“Defendant”) is a Florida corporation that operates and manage the Casino. (Compl. ¶¶ 1, 6, 24.) Defendant has moved to dismiss or transfer venue, arguing, among other things, that personal jurisdiction is lacking and venue is improper in this District. For the reasons stated below, the Court grants Defendant’s motion and transfers this case to the District of New Jersey. A. The Allegations in Plaintiff’s Complaint

“To participate in [the] slots and electronic table games” at the Casino, “customers insert cards, cash, tokens, and/or coins.” (Compl. ¶ 6.) “After a gaming session, players ‘cash out’ unused credits on the machine.” (Compl. ¶ 7.) The machine prints out a “cash-out ticket” that “can be redeemed at ticket redemption kiosks positioned throughout the casino.” (Compl. ¶ 8.) These ticket redemption kiosks, however, only “pay out whole dollar amounts” and do not “dispense coins.” (Compl. ¶ 10.) “Instead of paying out the full balance of these ‘cash out’ tickets and returning the funds to the customer in full, [the Casino] converts ‘cash out’ tickets into a partial cash payment and another ‘cash out’ ticket in lieu of dispensing coins.” (Compl. ¶ 13.) For example, it appears that if a customer inserts a “cash-out ticket” worth $102.15 into a ticket redemption kiosk, the customer will receive $102 in cash and another “cash-out ticket” for the

remaining $0.15. (See Compl. ¶ 18.) Plaintiff alleges that “[n]o signage is available anywhere in the casino informing players on where to cash the remaining balance.” (Compl. ¶ 12.) “Many players are unsure of where to redeem their vouchers,” and many of the customers who do figure out where to redeem these vouchers “decide it is inconvenient to wait in a line for over forty minutes to obtain the change they are entitled to.” (Compl. ¶ 13.) Accordingly, Plaintiff alleges that “[m]ost of these ‘cash out’ tickets for coins are never redeemed.” (Compl. ¶ 14.) Plaintiff, who resides in Nassau County, visited the Casino in Atlantic City on various occasions. (Compl. ¶¶ 28, 30.) When Plaintiff attempted to “cash out” his “tickets” at the Casino’s

ticket redemption kiosks, he only received, pursuant to the practices outlined above, the “whole dollar amount” of the “vouchers”; for the remaining balance, he received “‘cash out’ tickets” 2 machines or discarded them because of the time, inconvenience, and obstacles to redeeming them.”

(Compl. ¶ 34.) Plaintiff alleges, without further explanation, that a “substantial part of the events and omissions giving rise to [his] claims occurred in [Nassau County], including Plaintiff’s awareness that the practices identified were deceptive, unlawful and/or unfair.” (Compl. ¶ 27 (emphasis added).) B. Additional Evidence Concerning Defendant’s Conduct Directed at or Involving New York

Because certain issues before the Court, including the question of personal jurisdiction, concern Defendant’s contacts with New York, Plaintiff cites additional evidence, in its motion papers, concerning these contacts. The primary evidence cited by Plaintiff is testimony given by executives of Defendant at a May 2018 hearing before the New Jersey Casino Control Commission, which was considering whether to grant Defendant’s casino license in advance of the Casino’s opening in June 2018. (See State Of New Jersey, Casino Control Commission, Public Meeting No. 18-05-09, May 9, 2018, at 77–201 (available at https://www.nj.gov/casinos/services/meetings/transcripts/2018/050918.pdf) (last visited on March 22, 2024).) At the hearing, one executive explained that the Casino held a “three-city PR event” in Atlantic City, New York City, and Philadelphia to “announce[]” the Casino’s “grand opening date.” (Id. at 179; see also id. at 194.) The “grand event” for this announcement was held at the Hard Rock Café in Times Square. (Id. at 179.) This event at the Hard Rock Café was “an over-the-top

experience with . . . so much media,” including media from Atlantic City who were brought up to New York. (Id.) 3 efforts at New York. (Id. at 126 “([W]e will create a reason for people that are already in New

York or Pennsylvania, certainly going down into the Baltimore, Maryland, area, say, you know, we haven’t been to Atlantic City in a while.”); id. at 137 (“[W]e’re looking to do a pullout in major publications here in the Eastern part of the United States”); id. at 179 (We’re doing a very good job making the entire East Coast as well as the entire country very aware that there’s going to be an exceptional product opening in this market in the end of June”); see also id. at 106, 144). The Casino’s total revenue in 2022 was approximately $600 million and between 20 and 30 percent of that revenue came from northern New Jersey and downstate New York. (Pl. Mem. Opp’n at 6.) II. DISCUSSION A. Rule 12(b)(2): Lack of Personal Jurisdiction

1. Legal Standards When a defendant moves to dismiss under Federal Rule of Civil Procedure 12(b)(2) based on alleged lack of personal jurisdiction, “the plaintiff bears the burden of establishing personal jurisdiction over the defendant.” NuMSP, LLC v. St. Etienne, 462 F. Supp. 3d 330, 341 (S.D.N.Y. 2020) (citing Penguin Grp. (USA) Inc. v. Am. Buddha, 609 F.3d 30, 34 (2d Cir. 2010)). “Where the parties have not engaged in discovery, as here, a plaintiff seeking to defeat a motion to dismiss based on the lack of personal jurisdiction need only make a prima facie showing that jurisdiction exists.” Id. (citing Dorchester Fin. Sec., Inc. v. Banco BRJ, S.A., 722 F.3d 81, 84-85 (2d Cir. 2013)). A plaintiff can make such a showing by providing “affidavits and supporting materials,

containing an averment of facts that, if credited, would suffice to establish jurisdiction over the defendant.” S. New England Tel. Co. v. Global NAPs Inc., 624 F.3d 123, 138 (2d Cir. 2010) 4 whether the plaintiff has met this burden, the pleadings and affidavits must be viewed in the light

most favorable to the plaintiff, with all doubts resolved in its favor.” Commodity Futures Trading Comm’n v. TFS-ICAP, LLC, 415 F. Supp. 3d 371, 380 (S.D.N.Y. 2019); see also GlaxoSmithKline LLC v. Laclede, Inc., No. 18-CV-4945, 2019 WL 293329, at *3 (S.D.N.Y. Jan.

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Bluebook (online)
DiBenedetto v. Hard Rock Cafe International (USA), Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/dibenedetto-v-hard-rock-cafe-international-usa-inc-nyed-2024.