Deutsch v. JPMorgan Chase & Co

CourtDistrict Court, S.D. New York
DecidedSeptember 30, 2019
Docket1:18-cv-11655
StatusUnknown

This text of Deutsch v. JPMorgan Chase & Co (Deutsch v. JPMorgan Chase & Co) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Deutsch v. JPMorgan Chase & Co, (S.D.N.Y. 2019).

Opinion

USDC SDNY DOCUMENT UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK ELEC RONICSLES FILED . fone DOC #2 ATE FILED: __9/30/2019 MICHAEL J. DEUTSCH, : D L

Plaintiff, : : 18-CV-11655 (VSB) - against - : : OPINION & ORDER JPMORGAN CHASE & CO., LIVE NATION : ENTERTAINMENT, INC., and : TICKETMASTER ENTERTAINMENT, INC., : Defendants. :

Appearances: Peter Deutsch Peter Deutsch Attorney Hollywood, Florida Counsel for Plaintiff Alan Schoenfeld Noah Adam Levine Wilmer Cutler Pickering Hale & Dorr LLP New York, New York Counsel for Defendant JPMorgan Chase & Co. VERNON S. BRODERICK, United States District Judge: Plaintiff Michael Deutsch (“Plaintiff ) brings this action against Defendant JPMorgran Chase & Co. (“Chase” or “Defendant’’) alleging claims related to several allegedly fraudulent credit card transactions. Before me is Defendant’s motion to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6). For the reasons stated below, Defendant’s motion to dismiss is GRANTED IN PART and DENIED IN PART. Specifically, Defendant’s motion is DENIED as to Plaintiff's claims for violation of the Truth in Lending Act (Count II), breach of contract

(Count III), and false advertising (Count VIII). Defendant’s motion to dismiss is GRANTED as to all other claims. Background1 Plaintiff has been a Chase customer for many years. (Compl. ¶¶ 7–9.)2 Toward the end

of 2015, Plaintiff entered a Chase branch in Manhattan, where a Chase employee, Ryan Buckley, suggested that Plaintiff upgrade his current credit card to a Chase Sapphire Reserve credit card. (Id. ¶ 10.) In making the proposal, Buckley explained that the Sapphire Reserve card “had much stronger fraud protection than the standard Sapphire card,” that “it was the best fraud protection Chase had ever developed or offered,” and that if Plaintiff had the Sapphire Reserve card, “Chase would use every available means to contact him about any suspicious activity on his card and . . . would decline to apply any suspicious charges . . . unless and until it had contacted him and he had acknowledged that he had authorized the transaction.” (Id. ¶¶ 11–12.) Buckley showed Plaintiff a brochure, which included an explanation of the additional fraud protection. (Id.) Plaintiff accepted the offer, authorized Buckley to upgrade his card, and Plaintiff agreed to

pay the $450 fee. (Id. ¶ 13.) Based on Plaintiff’s excellent credit history, Defendant extended him the maximum possible credit limit of $75,000. (Id. ¶ 18.) Sometime thereafter, Plaintiff visited Chase’s public website, which stated, “We’ve got you covered. . . . 24/7 fraud monitoring. We use specialized tools to monitor for fraud and we’ll text, e-mail or call you if there’s anything unusual on your account[.]” (Id. ¶ 14.)

1 The following factual summary is drawn from the allegations contained in Plaintiff’s complaint. (Doc. 1.) I assume the allegations in the amended complaint to be true for purposes of this motion. See Kassner v. 2nd Ave. Delicatessen Inc., 496 F.3d 229, 237 (2d Cir. 2007). However, my references to these allegations should not be construed as a finding as to their veracity, and I make no such findings. 2 “Compl.” refers to the Complaint for Declaratory, Equitable, and Other Relief, filed December 13, 2018 (“Complaint”). (Doc. 1.) Beginning in February 2018, Plaintiff entered into some sort of business relationship with Patrick Ayson, a ticket broker who operated a business named Patixsuites.3 (Id. ¶¶ 22–26.) Plaintiff and Ayson entered into written agreements, pursuant to which Plaintiff would provide funds for the purchase of tickets from Ticketmaster Entertainment, Inc. (“Ticketmaster”) at face

value, which Ayson would resell at a profit, keeping a portion of the proceeds as a commission. (Id. ¶¶ 23–25.) For each transaction, Plaintiff deposited funds directly into an account maintained by Ayson or his business, or Plaintiff wired funds to those accounts. (Id. ¶ 26.) On February 24, 2018, Ayson and Plaintiff discussed “an opportunity to purchase tickets to a Golden State Warriors basketball team game that evening against the Oklahoma City Thunder,” but Ayson explained to Plaintiff “that the potential buyers for the tickets were at the arena.” (Id. ¶ 27.) Because of these circumstances, “Ayson explained, he would be able to purchase the tickets only if [Plaintiff] provided him with his credit card number.” (Id.) Plaintiff “provided Ayson with his Sapphire Reserve card number, its expiration date and ‘C[V]V’ number from the back of the card.” (Id. ¶ 28.) Plaintiff “did not ask Ayson about the precise

mechanism of how he would use his credit-card information and Mr. Ayson did not explain it either.” (Id.) However, Plaintiff assumed—based upon his past experiences with ticket brokers—that Patixsuites would charge his credit card for the cost of the tickets. (Id.) A short while later, Ayson called Plaintiff to inform him that the charge had been rejected, and Plaintiff then called Chase to confirm that the charge had been authorized. (Id. ¶ 29.) The Chase representative explained that Ticketmaster, not Chase, had declined the transaction “because the card had not been physically present at the point of sale.” (Id.)

3 Patixsuites is also known at “Pat’s Tickets.” (Compl. ¶ 22.) The following day, Plaintiff called Chase to confirm that the tickets had not been charged to his account. (Id. ¶ 31.) The Chase representative said that the only charge from the previous day had been one by Patixsuites for $999.99, which Patixsuites had credited back the same day. (Id.)

Plaintiff did not authorize Ayson to make any additional charges on the Sapphire Reserve card, but, over the following weeks, Ayson used the card to make at least forty additional purchases. (Id. ¶¶ 34, 40.) Using Plaintiff’s name and credit card information, Ayson provided his own email address to Ticketmaster and requested that the tickets be emailed directly to him. (Id. ¶¶ 37–38.) Between the time when Plaintiff upgraded to a Sapphire Reserve card and February 2018, Plaintiff’s monthly balance averaged between $6,000 and $7,000 per month, rising above $10,000 only once and never exceeding $15,000. (Id. ¶¶ 19–20.) From March 7, 2018 to March 23, 2018, Ayson made fraudulent charges totaling $118,205.88, raising Plaintiff’s balance to over $124,000. (Id. ¶¶ 40–41, 43.) For example, in a six-day period between March 7, 2018 and March 13, 2018, Ayson made fourteen fraudulent charges of between $1,300 and

$2,400, totaling $24,508. (Id. ¶ 45.) On March 20, 2018, Ayson made nine fraudulent charges totaling $30,822.68. (Id. ¶ 48.) Chase did not notify Plaintiff of the fraudulent charges. (Id. ¶¶ 42, 45, 47.) Plaintiff learned of the fraudulent charges on March 27, 2018, after Chase declined one of Plaintiff’s own, valid charges. (Id. ¶¶ 42, 74–75.) Plaintiff reported the fraudulent charges as soon as he learned of them, and his card was cancelled and reissued on the same day. (Id. ¶ 76.) Procedural History Plaintiff filed this action on December 13, 2018. (Doc. 1.) On February 1, 2019, Chase filed a motion to dismiss, (Doc. 17), supported by a memorandum of law, (Doc. 18), and a declaration, (Doc. 19). On March 15, 2019, Plaintiff and Live Nation Entertainment, Inc. and

Ticketmaster Entertainment, Inc., which were also named as defendants in Plaintiff’s Complaint, filed a notice of voluntary dismissal pursuant to Federal Rule of Civil Procedure 41(a)(1)(A)(i), (Doc. 41), which was so ordered by Judge Ronnie Abrams on March 19, 2019, (Doc. 42).

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Deutsch v. JPMorgan Chase & Co, Counsel Stack Legal Research, https://law.counselstack.com/opinion/deutsch-v-jpmorgan-chase-co-nysd-2019.