Design Gaps, Inc. v. Shelter, LLC

CourtCourt of Appeals for the Fourth Circuit
DecidedMarch 3, 2025
Docket23-1729
StatusPublished

This text of Design Gaps, Inc. v. Shelter, LLC (Design Gaps, Inc. v. Shelter, LLC) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Design Gaps, Inc. v. Shelter, LLC, (4th Cir. 2025).

Opinion

USCA4 Appeal: 23-1729 Doc: 59 Filed: 03/03/2025 Pg: 1 of 10

PUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 23-1729

DESIGN GAPS, INC.; DAVID GLOVER; EVA GLOVER,

Petitioners - Appellants,

v.

SHELTER, LLC; DR. JASON HIGHSMITH; KACIE M. HIGHSMITH,

Respondents - Appellees.

Appeal from the United States District Court for the District of South Carolina, at Charleston. Richard Mark Gergel, District Judge. (2:22-cv-04698-RMG)

Argued: September 26, 2024 Decided: March 3, 2025

Before GREGORY and QUATTLEBAUM, Circuit Judges, and Terrence W. BOYLE, United States District Judge for the Eastern District of North Carolina, sitting by designation.

Dismissed by published opinion. Judge Quattlebaum wrote the opinion, in which Judge Gregory and Judge Boyle joined.

ARGUED: Todd Maurice Hess, HESS LAW, PLLC, Wesley Chapel, North Carolina, for Appellants. Robert Andrew Walden, WOMBLE BOND DICKINSON (US) LLP, Charleston, South Carolina, for Appellees. ON BRIEF: James E. Weatherholtz, Andrea L. McDonald, WOMBLE BOND DICKINSON (US) LLP, Charleston, South Carolina, for Appellee. USCA4 Appeal: 23-1729 Doc: 59 Filed: 03/03/2025 Pg: 2 of 10

QUATTLEBAUM, Circuit Judge:

This appeal involves a bevy of challenges to an arbitration award. Traditionally,

such challenges would confront what our recently retired colleague Judge Motz 1 described

as “a herculean task.” Warfield v. Icon Advisers, Inc, 26 F.4th 666, 669 (4th Cir. 2022).

But we must first answer an antecedent question—do federal courts have jurisdiction to

consider these challenges? Under our recent decision in Friedler v. Stifel, Nicolaus, & Co.,

108 F.4th 241 (4th Cir. 2024), the answer is no. Accordingly, we dismiss.

I.

Jason and Kacie Highsmith hired Shelter, LLC—owned by Ryan and Jenny

Butler—to manage a home renovation project. 2 Then, on August 18, 2020, the Highsmiths

contracted with Design Gaps, Inc.—owned by Eva and David Glover—to design and

install cabinets and closets. 3 They signed separate contracts for the cabinets and closets,

but both mandated that disputes be resolved through arbitration.

The contracts did not contain an explicit completion date. But when the Highsmiths

said they wanted the project completed within four to eight weeks, Design Gaps said they

1 Judge Motz served our Court with distinction for over 28 years. Among her many virtues, Judge Motz displayed a keen intellect, a gift for elegant writing and a warm personality. We will miss her greatly but are indebted to her distinguished service to our Court, our profession and our country. 2 Shelter is an appellee along with the Highsmiths. For convenience, we refer to the appellees as “the Highsmiths.” 3 Likewise, the Glovers are appellants along with Design Gaps. For the same reason, we refer to the appellants only as “Design Gaps.” 2 USCA4 Appeal: 23-1729 Doc: 59 Filed: 03/03/2025 Pg: 3 of 10

could do it. They did not. As delays mounted, Design Gaps continued to offer excuses and

new deadlines that were never met. When the project was still unfinished more than eight

months later, the Highsmiths decided to find someone else. They terminated both contracts

with Design Gaps and hired Distinctive Design, LLC to finish the project. But before

officially hiring Distinctive Design, the Highsmiths met with its employee, Bryan Reiss,

and shared with him copyrighted drawings for cabinets and closets that Design Gaps had

created for the Highsmiths’ renovation.

After the Highsmiths hired Distinctive Design, they filed a demand for arbitration

against Design Gaps alleging breach of contract, promissory estoppel, fraud and piercing

the corporate veil. Design Gaps counterclaimed for negligence, breach of contract,

fraudulent misrepresentation, failure to mitigate damages, tortious interference, civil

conspiracy, conversion, unfair and deceptive trade practices, quasi-contract and violation

of the Copyright Act.

The arbitrator held a three-day merits hearing. The Highsmiths called ten witnesses,

including themselves, the Butlers and Bryan Reiss. Design Gaps’ roster was shorter. Its

only witness was David Glover. Before the hearing ended, the arbitrator asked the parties

if they had an adequate opportunity to fully present their relevant evidence. Both parties

answered yes.

Afterward, the arbitrator issued a nine-page award outlining the factual and

procedural history, findings of fact, conclusions of law and damages. The two most

important causes of action for purposes of this appeal are the breach of contract claim and

the copyright claim. Regarding the breach of contract claim, the arbitrator explained:

3 USCA4 Appeal: 23-1729 Doc: 59 Filed: 03/03/2025 Pg: 4 of 10

While the contracts did not contain specified completion dates, Design Gaps did provide a series of completion dates, which it did not meet. During the hearing, Design Gaps set out a number of reasons for the delays which it argued were beyond its control. However, it continued to provide unreliable completion dates to the Claimants. The repeated failure to meet the many dates promised for completion justifies the termination of the contracts.

J.A. 124. Regarding the copyright claim, he added:

Respondents gave to the Claimants their drawings for the cabinets. Obviously, this was for Claimants’ review, approval, and use during the construction process. Claimants were free to use the drawings to measure the compliance of Design Gaps with these drawings and its obligation to install the designed cabinets in accordance with its contractual obligation. Respondents failed to enter into evidence a valid copyright registration; however, even if they had, Claimants certainly established fair use of the design work, especially considering that Shelter did not profit from the design. The sharing of a pdf of the design did not materially impair the marketability of the design. Respondents failed to prove that Claimants or anyone else converted its designs for this project. Bryan Reiss of Distinctive Design confirmed that he did not use Design Gaps’ designs for the cabinets. I am convinced by Reiss’s testimony and the exhibits provided that any similarity in the designs is due to the limitations of the space and the client’s desired layout. Therefore, there has been no violation of any copyright which Respondent may have had.

J.A. 125–26. Ultimately, the arbitrator denied relief on Design Gaps’ counterclaims and

declared the Highsmiths the prevailing party, awarding them $152,884 in damages plus

$17,411.83 in arbitration costs and $126,113.34 in attorney’s fees.

Design Gaps petitioned the district court to vacate the arbitration award, alleging

that the arbitrator manifestly disregarded the law and failed to issue a reasoned award. The

Highsmiths moved to confirm the award. The district court issued a single-document

opinion and order denying the petition to vacate the arbitration award and granting the

Highsmiths’ motion to confirm the arbitration award. Later, the court issued an opinion

4 USCA4 Appeal: 23-1729 Doc: 59 Filed: 03/03/2025 Pg: 5 of 10

and order granting the Highsmiths’ motion for attorney’s fees. A month later, Design Gaps

noticed an appeal of both orders.

On appeal, Design Gaps advances two reasons the district court should have vacated

the arbitration award. First, it argues that the arbitrator did not issue a “reasoned award.”

Second, Design Gaps argues that the arbitrator manifestly disregarded the law by (1) failing

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Design Gaps, Inc. v. Shelter, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/design-gaps-inc-v-shelter-llc-ca4-2025.