Dependable Sales & Serv., Inc. v. TrueCar, Inc.

311 F. Supp. 3d 653
CourtDistrict Court, S.D. Illinois
DecidedMay 9, 2018
Docket15–cv–1742 (PKC)
StatusPublished
Cited by24 cases

This text of 311 F. Supp. 3d 653 (Dependable Sales & Serv., Inc. v. TrueCar, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Dependable Sales & Serv., Inc. v. TrueCar, Inc., 311 F. Supp. 3d 653 (S.D. Ill. 2018).

Opinion

CASTEL, U.S.D.J.

Plaintiffs are 108 individual automobile dealerships. They are located throughout the United States and sell cars made by a range of different manufacturers, including Audi, Buick, Chrysler, Ford, Hyundai, Porsche, Subaru, Toyota and others. Each plaintiff asserts that it was injured when defendant TrueCar, Inc. ("TrueCar") ran advertisements that falsely promised consumers a "no-haggle," no-negotiation car-buying experience, thus diverting business from the plaintiff dealers to TrueCar-affiliated dealers. Plaintiffs contend that, in truth, consumers who arrived at TrueCar-affiliated dealers were required to negotiate before purchasing their chosen car. Plaintiffs bring false-advertising claims under the Lanham Act, 15 U.S.C. § 1125(a)(1)(B), and New York law.

Discovery is now closed. TrueCar has moved in limine to exclude the expert report of plaintiffs' damages and causation expert, Patrick Anderson, on the grounds that his analysis is not reliable or relevant under Rule 702, Fed. R. Evid., and Daubert v. Merrell Dow Pharmaceuticals, 509 U.S. 579, 113 S.Ct. 2786, 125 L.Ed.2d 469 (1993). (Docket # 75.) This Court held a Daubert hearing on April 10 and 11, 2018. Anderson testified at the hearing, as did TrueCar's rebuttal expert, Keith Ugone, Ph.D. The parties have submitted post-hearing letter-briefs. (Docket # 92-95.)

In a false-advertising case, it is a plaintiff's burden to demonstrate causation between the misleading advertisements and resulting damages. Anderson's analysis has several serious flaws related to the *657causation between TrueCar's advertisements and resulting lost sales to the plaintiffs. This includes his conclusion that 100% of TrueCar's sales from buyers located in a plaintiff dealer's geographic market were caused by the company's "no-haggle" claim. Because Anderson has not adequately demonstrated causation, the Court concludes that his analysis would not assist a trier of fact, and TrueCar's motion is granted.

SUMMARY OF ANDERSON'S FINDINGS.

Patrick Anderson is a principal in the consulting firm of Anderson Economic Group, LLC, which does extensive work in the automobile industry, and includes consulting with major automobile manufacturers, suppliers and dealers. (Anderson Rep. ¶¶ 1-3.)

Anderson opined that from 2009 to the first half of 2016, the plaintiff dealers lost a total of 48,184 auto sales to TrueCar-affiliated dealers on the basis of TrueCar's false advertisements, with each sale causing $1,602 in lost profits to the plaintiff dealers. (Anderson Rep. Table 1.) In the aggregate, Anderson calculates that plaintiffs lost a total of $77.2 million. (Anderson Rep. Table 1.)

Anderson's conclusion is based on the following analysis. He opines that when TrueCar promised consumers a "no haggle" experience, prospective buyers were "diverted" from plaintiffs to TrueCar-affiliated dealers in the same geographic market. (Anderson Rep. 30-31.) He opines that TrueCar's promises of "no haggle" pricing and "guaranteed savings" were "clearly effective" in drawing customers to purchase new vehicle through TrueCar. (Anderson Rep. 31.)

To buy a vehicle through TrueCar, a consumer went to the TrueCar website, entered his or her zip code, and was directed to a TrueCar-affiliated dealer. (Anderson Rep. 31.) TrueCar e-mailed bar-coded coupons, called "Guaranteed Savings Certificates," to prospective buyers, which were "valid for redemption of specified discounts at specified, individual dealer locations." (Anderson Rep. ¶ 47.) When a buyer redeemed a certificate at a TrueCar dealer, Anderson opines, that purchase was a gained sale for a TrueCar-affiliated dealer and a lost sale for "the other dealers in the market area." (Anderson Rep. 31.)

Anderson's damages analysis is directed almost exclusively to the calculation of lost sales incurred by the plaintiff dealers, with alternative damages in the form of disgorgement of TrueCar's lost profits and prospective corrective advertising expenses. To calculate sales lost by plaintiff dealers, Anderson attempted to link purchases made through TrueCar-affiliated dealers to searches conducted by consumers located in zip codes within plaintiffs' geographic markets. (Anderson Rep. 31-32 & Table 1.) Anderson traced same-make sales to specific TrueCar-affiliated dealerships based on consumers' redemptions of the TrueCar certificates. (Anderson Rep. ¶ 109 & Ex. E.) He defined a plaintiff dealer's geographic market area according to the 30-minute drive-time to a plaintiff dealer. (Anderson Rep. Ex. E-3 ¶ 6, Ex. E-5.) In certain instances, he used the geographic market area defined by the manufacturer. If, for example, a TrueCar-affiliated Buick dealer sold a vehicle to a consumer who searched TrueCar using a zip code in a plaintiff Buck dealer's geographic market, Anderson recorded that transaction as a sale lost by that plaintiff. (Anderson Rep. Ex. E-3.) Anderson determined a specific and individualized geographic market tailored to each of the plaintiff dealers.

Next, for each transaction identified as a lost sale, Anderson attributed $1,602 in *658lost-profits damages to the plaintiff dealer. (Anderson Rep. Table 1.) The $1,602 figure reflected "the average net profit per new car sold within a large number of dealers," before taxes, as calculated by the National Automobile Dealers Association ("NADA"). (Anderson Rep. ¶ 112.) Anderson noted that plaintiffs included both luxury and non-luxury car dealers of varying sizes, located throughout the United States. (Anderson Rep. ¶ 115.)

In the aggregate, Anderson calculated approximately $77.2 million in lost-sales damages across all of the plaintiff dealers. He performed separate analyses of each individual plaintiff dealer. (Anderson Rep. Ex. H.) For instance, for plaintiff Garber Chevrolet in Midland, Michigan, Anderson identified 31 sales lost to TrueCar-affiliated dealers between 2010 and the first half of 2016, in a geographic market consisting of 21 zip codes within a 30-minute drive time of the dealership. (Anderson Rep. Ex. H-49.) Multiplying the 31 lost sales by $1,602 in lost profits per sale (a national-average figure) Anderson opines that there are "Estimated Damages" of $49,653. (Id. ) For Brentlinger Enterprises in Dublin, Ohio, Anderson identified 21 lost Audi sales to TrueCar-affiliated dealers between 2010 and the first half of 2016, in a geographic market consisting of 60 zip codes, using a manufacturer-defined market. (Anderson Rep. Ex. H-17.) Multiplying the 21 lost sales by the same national average of $1,602 in lost profits per sale, Anderson opines that there are "Estimated Damages" of $33,636. (Id. )

Anderson used a similar approach to calculate alternative disgorgement remedies in the form of revenue gained by TrueCar.

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311 F. Supp. 3d 653, Counsel Stack Legal Research, https://law.counselstack.com/opinion/dependable-sales-serv-inc-v-truecar-inc-ilsd-2018.