Dennis v. Good Deal Charlie, Inc.

District Court, N.D. Oklahoma·Decided March 3, 2021·No. 4:20-cv-00295·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OKLAHOMA ELAINE DENNIS, and COURTNEY WHITE,

Plaintiffs,

v. Case No. 20-CV-00295-GKF-JFJ

GOOD DEAL CHARLIE, INC., d/b/a Overstock Furniture & Mattress, JONATHAN MCILLWAIN, SOUTHEASTERN LIQUIDATORS LLC, STRATEGIC PARTNER HOLDING, LLC, and CHEAP SLEEP, L.L.C., Defendants.

OPINION AND ORDER Before the court are the following motions to dismiss: (1) Motion to Dismiss [Doc. 34] of defendant Jonathan McIllwain; (2) Motion to Dismiss [Doc. 35] of defendants Good Deal Charlie, Inc., d/b/a Overstock Furniture & Mattress (“Overstock”), and McIllwain; (3) Motion to Dismiss [Doc. 39] of defendant Cheap Sleep, L.L.C.; (4) Motion to Dismiss [Doc. 46] of defendant Southeastern Liquidators LLC; and (5) Motion to Dismiss [Doc. 61] of defendant Strategic Partner Holding, LLC. For the reasons outlined below, the court grants the motion filed by defendant McIllwain [Doc. 34] and denies the remaining motions [Doc. 35; Doc. 39; Doc. 46; Doc. 61]. I. Background Plaintiff Elaine Dennis filed this putative class action on June 18, 2020 [Doc. 2] and, on August 27, 2020, plaintiffs Dennis and Courtney White filed an Amended Class Action Complaint [Doc. 31]. The lawsuit is brought “on behalf of all persons who purchased mattresses sold by Good Deal Charlie, Inc., d/b/a Overstock Furniture & Mattress, in any of their regularly maintained retail locations in Oklahoma, specifically Tulsa and Lawton.” [Doc. 31, p. 2 ¶ 1]. In support, the plaintiffs allege the following: Overstock and McIllwain (collectively, “Seller Defendants”)1 represented and sold mattresses “as new, ‘scratch and dent’ and/or factory second or irregular mattresses” when, in reality, the mattresses “were previously used, had not been adequately cleaned and sanitized, were not clearly and properly labeled as ‘used,’ and were unfit for consumer

use.” [Doc. 31, p. 2 ¶ 2]. In order to sell these used mattresses, Seller Defendants “train their sales staff to illegally deceive their customers” about the condition of the mattresses in a variety of ways, and store and present the mattresses in such a way as to “conceal the used, dirty and stained condition of the mattresses . . . .” [Doc. 31, pp. 2–5 ¶¶ 4–7, 10, 29]. When customers unpackage their mattresses at home, realize the condition of the mattresses, and try to return them, Seller Defendants refuse to take the mattresses back or refund the customers. [Doc. 31, p. 6 ¶ 15]. Specifically, Dennis alleges that her experience with Seller Defendants went as follows: Dennis bought a mattress for $544.94 from Seller Defendants’ Lawton, Oklahoma store on January 3, 2020. [Doc. 31, p. 11 ¶ 34]. A sales person who approached Dennis said “that the mattresses are ‘new’ but are factory ‘scratch and dents.’” Dennis asked if the mattresses were

used, but was told “no.” [Doc. 31, p. 11 ¶ 35]. “Dennis was not allowed to properly inspect the mattresses or see any tags because the mattresses were bagged, are too heavy and cumbersome to move, and because Defendant Overstock’s handlers quickly moved the mattress she purchased.” [Doc. 31, pp. 11–12 ¶ 35]. When “Dennis unwrapped the purchased mattress at her home, she observed that it was dirty and had only a tag with a manufacturing date of August 2015.” [Doc.

1 Plaintiffs allege that “McIllwain is an officer of Defendant Overstock and in that capacity is responsible for the purchase of liquidated, used, and soiled mattresses to be resold by Overstock.” [Doc. 31, p. 14 ¶ 46]. Further, “McIllwain is in absolute control of Overstock such that Overstock has no identity separate from McIllwain. Upon information and belief, McIllwain commingles personal and business expenses and finances with Overstock.” [Doc. 31, p. 14 ¶ 47]. 31, p. 12 ¶ 36]. When Dennis returned to the store on January 6, 2020 to ask for a refund, “Overstock refused to take back the mattress or provide a refund . . . .” [Doc. 31, p. 12 ¶ 37]. Plaintiff White alleges she bought a mattress for approximately $515 from the Overstock store in Tulsa, Oklahoma. [Doc. 31, p. 12 ¶ 38]. The sales staff told White that the mattresses

“were ‘new’ and from ‘the factory.’” [Doc. 31, p. 12 ¶ 38]. White financed the mattress through a third-party finance company suggested by Overstock; nothing in the finance agreement indicated that the mattress was used. [Doc. 31, p. 13 ¶ 39]. When she got home, White “realized that the mattress bag was not sealed at both ends, did not have all the mattress tags she expected for a new mattress, nor did it have any tag indicating that the mattress was used,” and “the mattress was stained on the side and edge, and appeared to have been previously used.” [Doc. 31, p. 13 ¶ 40]. Disgusted, White never used the mattress and abandoned it when she moved out-of-state. [Doc. 31, p. 13 ¶ 41]. Regarding the remaining defendants, the plaintiffs allege the following: the Seller Defendants “purchased the improperly labeled and un-sanitized used mattresses from”

Southeastern Liquidators LLC (“Southeastern”), Strategic Partner Holding, LLC (“Strategic”), and Cheap Sleep, L.L.C. (“Cheap Sleep”) (collectively, “Distributor Defendants”). The Distributor Defendants “distribute[] and sell[] used liquidation mattresses to Overstock, which are soiled, stained and unfit for consumer purchase or use.” [Doc. 31, pp. 13–14 ¶¶ 43–45]. Further, the Distributor Defendants “knew or should have known they were selling improperly labeled and un- sanitized used mattresses to the Seller Defendants who would in turn resell those used mattresses as is and without proper labeling or disclosure to consumers about the true nature and condition of those mattresses.” [Doc. 31, p. 2 ¶ 3]. Plaintiffs claim that potential class members include “[a]ll persons and entities that have

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