Denise Smith v. Sonitrol Pacific

Court of Appeals of Washington·Decided December 12, 2016·No. 74265-5·Unpublished

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

DENISE SMITH, a single individual, ) No. 74265-5-1 )

Appellant, ) DIVISION ONE ) , v. )

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) UNPUBLISHED OPINION SON ITROL PACIFIC, a Washington ) N.) corporation, )

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Respondent. ) FILED: December 12, 2016 c7;

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LEACH, J. — Denise Smith sued her former employer, Sonitrol Pacific, alleging several causes of action related to her termination, including a claim of retaliation. The trial court dismissed her retaliation and emotional distress claims on summary judgment, and Smith proceeded to trial on her remaining claims. After an adverse jury verdict, Smith appeals the dismissal of her retaliation claim.

She now claims that Sonitrol retaliated against her for reporting sexual harassment, reporting her coworker's criminal background, and reporting her supervisors' workday alcohol consumption. Because Smith did not plead two of these theories in her complaint, we do not consider them. Sonitrol presented a legitimate reason for her termination, and Smith did not produce evidence that Sonitrol's reason was mere pretext. Thus, Smith's claim that Sonitrol fired her in retaliation for reporting her supervisors' alcohol consumption also fails. We

No. 74265-5-1/2

affirm the trial court's dismissal of Smith's retaliation claim.

FACTS

Sonitrol installs and monitors alarm systems, including fire alarms.

Sonitrol employed Smith as an operator in Everett.1 Smith's duties as an operator required her to follow up on activated alarms and dispatch emergency services when necessary. If Sonitrol fails to respond properly to a fire alarm, it risks losing its certification to monitor fire alarms.

Smith's Employment at Sonitrol For several years, Smith worked as an operator. Sonitrol considered her to be a good employee and, in 2005, promoted her to shift supervisor. But in 2010, Smith began having problems at work and her performance deteriorated. She had many unexcused absences. Coworkers complained about her performance. In early 2012, Smith returned, at her request, to an operator position.

Between April and December of 2012, Smith received five written job performance warnings. She received two warnings about her attendance and three about her failure to respond to customer alarm issues or follow standard operating procedure. Smith signed all but one of the warnings, acknowledging that she "agree[d] with the Employer's Statement." Smith received the last notice

1 Smith worked for Sonitrol from 1993 to 1994, but Sonitrol fired her when she failed to report for work as scheduled. The company rehired her in 1997.

No. 74265-5-1/ 3

on October 1, 2012. It cautioned her that another incident would result in a "2 week suspension without pay or immediate termination depending on the severity of the incident."

On January 9, 2013, Smith spoke with Human Resources (HR)

Representative Mattie MacKenzie. During that conversation, Smith accused Joe Bullis, the general manager of Sonitrol's Everett branch, of consuming alcohol during the workday. Smith claims she also told MacKenzie that Michelle Evans, Smith's supervisor, consumed alcohol during the workday. MacKenzie conveyed Smith's statements about Bullis's workday drinking to Beau Bradley, the president of Sonitrol. Bradley told Bullis that any such conduct must immediately stop.

On January 15, 2013, Bradley met with Smith to discuss her complaint to HR• and Smith's poor performance. During that meeting, Smith told Bradley that Jeff LaMont, a Sonitrol employee, had a criminal background. LaMont admits that he has a criminal conviction in Washington for impersonation. The record contains no evidence about the circumstances of this crime.

The same day, a fire alarm activated on Smith's console. The alarm came from Central Elementary, a public elementary school, while students were still in class. Smith did not respond to the alarm for about 17 minutes. When she did respond, she first called the school to ask if the fire department had been

No. 74265-5-1/ 4

dispatched. She then called the fire department. This violated Sonitrol's fire alarm policy which states, "WE DO NOT EVER CALL ANYONE BEFORE DISPATCHING THE FIRE DEPARTMENT ON FIRE ALARMS!"

When reporting the incident, as procedure required, Smith stated, "Received FIRE ALARM. Dispatched FD. Called premise[s] and spoke to Receptionist." This description made it appear as if she had followed protocol. Sonitrol did not learn of the 17-minute delay until a school representative contacted Sonitrol to learn the reason for the delay in calling the fire department. On January 22, 2013, Bullis contacted Bradley and told him about this incident. Bradley then decided to fire Smith.

Procedural Facts

Smith sued Sonitrol, alleging discrimination, hostile work environment, retaliation, negligent infliction of emotional distress, and negligent supervision. For her retaliation claim, she alleged Sonitrol fired her for reporting alcohol consumption. Specifically, under the heading "RETALIATION," her complaint states,

Plaintiff brought to the attention of HR the fact that several managers at this office location were consuming alcohol during the workday. She brought to the attention of HR that the consumption of alcohol was a widely tolerated practice within this office.

Plaintiffs [sic] employment was terminated shortly after bringing these concerns to the attention of HR as well as having a personal conversation with the owner of this Sonitrol business.

No. 74265-5-1 /5

In her deposition, Smith admitted that her alcohol consumption report provided the only basis for her retaliation claim.

Q: Ms. Smith, in your complaint you allege that you were terminated in retaliation for telling HR and Beau Bradley that managers Joe Bullis and Michelle Evans were consuming alcohol during the day; is that correct?

A: That is correct.

Q: And we have seen—we have established yesterday that in the nine months before you were terminated, you received at least five write-ups. As you sit here today, is there any other reason why you believe you were terminated, other than in retaliation for telling HR and Beau Bradley about Mr. Bullis's and Ms. Evans' alleged drinking?

A: I believe that was—that is the reason I was terminated.

Despite this testimony, in her response to Sonitrol's motion for summary judgment, she asserted for the first time that Sonitrol fired her for reporting sexual harassment and LaMont's criminal history.

According to Smith, while working at Sonitrol, she experienced sexual harassment. She claims that she complained to Evans about sexually oriented comments and jokes about her sexual orientation, including comments by Evans about her sexual orientation. Smith does not claim that she reported this sexual harassment to HR or any manager besides Evans.

The trial court dismissed Smith's retaliation claim and her negligent infliction of emotional distress claim but permitted her other claims to proceed to

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trial, where a jury ruled against her. Smith appeals only the dismissal of her retaliation claim.

STANDARD OF REVIEW

This court reviews a summary judgment decision de novo, considering the record before the trial court in the light most favorable to the nonmoving party.2 However, "[t]he nonmoving party must set forth specific facts showing a genuine issue and cannot rest on mere allegations."3 Summary judgment is appropriate when no genuine issue as to any material fact exists.4 ANALYSIS

Smith makes two primary claims. First, she claims that the trial court read her complaint too narrowly, limiting her retaliation claim to one based solely on her alcohol consumption report. Second, she contends that she raised factual issues about this retaliation claim. We disagree.

In retaliation cases, Washington courts apply the same McDonnell Douglas5 burden-shifting protocol used for discrimination claims.6 This requires

2Camicia v. Howard S. Wright Constr. Co., 179 Wn.2d 684, 693, 317 P.3d 987 (2014).

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