Deanna Pagano v. Charles Schwab & Co., Inc.

District Court, D. New Jersey·Decided July 30, 2026·No. 2:25-cv-16309·Unknown

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

DEANNA PAGANO, Civil Action No.

Plaintiff, 25-cv-16309 (BRM) (JRA) v.

CHARLES SCHWAB & CO., INC., REPORT AND RECOMMENDATION Defendant.

José R. Almonte, U.S.M.J. Defendant Charles Schwab & Co., Inc. (“Schwab”)—the former employer of Plaintiff Deanna Pagano (“Ms. Pagano”)—moves to compel arbitration of all claims in the Complaint and to stay this action pending arbitration. Dkt. Nos. 6, 10 (the “Motion”). Ms. Pagano, who alleges that Schwab discriminated against her based on her age, opposes the Motion. Dkt. No. 9. The parties’ primary disputes fall into three categories: (1) whether a declaration submitted in support of Schwab’s Motion should be stricken; (2) whether the Federal Arbitration Act (“FAA”) governs the parties’ arbitration agreement notwithstanding New Jersey law, which renders unenforceable any employment contract provision that waives an employee’s “substantive or procedural right or remedy relating to a claim of discrimination,” N.J. Stat. Ann. § 10:5-12.7; and (3) if the FAA governs, whether the arbitration agreement clearly and unambiguously requires Ms. Pagano to arbitrate the claims she asserted in this action. The Honorable Brian R. Martinotti, United States District Judge, referred the Motion to me for a Report and Recommendation. Having considered the parties’ submissions, I decide the Motion without oral argument. See Fed. R. Civ. P. 78(b); L. Civ. R. 78.1(b). For the reasons set forth below, I respectfully recommend

that Schwab’s Motion be GRANTED. BACKGROUND AND PROCEDURAL HISTORY This case arises from Ms. Pagano’s allegations that her former employer, Schwab, discriminated against her because of her age. See generally Dkt. No. 1, Compl. She initially worked for TD Ameritrade, which Schwab acquired in 2020. Id. ¶¶ 6, 9; Dkt. No. 9 at 2. Following the acquisition, she continued her employment with Schwab as a Director of Marketing Technology and Analytics until June 2, 2025,

at which point Schwab eliminated her position as part of a company-wide restructuring. Compl. ¶ 12. Ms. Pagano alleges that her age, not the restructuring, was the real reason for her termination. Id. ¶ 20. On July 10, 2025, the Equal Employment Opportunity Commission (“EEOC”) issued her a Notice of Right to Sue. Id. ¶ 18. Thereafter, she filed the instant lawsuit, alleging that Schwab violated the Age Discrimination in Employment Act (“ADEA”), 29 U.S.C. § 623, and the New

Jersey Law Against Discrimination (“NJLAD”), N.J. Stat. Ann. §§ 10:5-1 to -50. Id. ¶ 20. Schwab responded to the lawsuit by filing the instant Motion, arguing that Ms. Pagano agreed to arbitrate her claims pursuant to a “Confidentiality, Nonsolicitation, and Intellectual Property Ownership Agreement” (the “Agreement”) that she signed on October 6, 2020, after Schwab acquired TD Ameritrade. See Dkt. No. 6-3, Exs. A– B. The first page of the Agreement states, in bold letters: “I agree as follows: . . . THAT THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION AND I AGREE TO SUBMIT TO ARBITRATION ALL CLAIMS AND DISPUTES AS

SPECIFIED IN PARAGRAPH 16, BELOW.” Dkt. No. 6-3, Ex. B at 1. Paragraph 16 (“the Arbitration Provision”)1 states, among other things, that Ms. Pagano agreed “to arbitrate any and all disputes, controversies or claims . . . that otherwise would have been decidable in any court of law . . . .” Id. ¶ 16(a). The same paragraph explains that Ms. Pagano agreed to waive any claim against Schwab relating to the termination of her employment, including “statutory claims involving . . . discrimination arising under . . . the Age Discrimination in Employment Act, . . . and

any other federal, state or local laws or ordinances.” Id. The Arbitration Provision further provides that Ms. Pagano waived “the right to trial by jury of any claim . . . as set forth in this Agreement,” id. ¶ 16(e), while preserving her ability to pursue administrative remedies, such as filing a claim with the EEOC, “subject to the provisions of this Agreement.” Id. ¶ 16(a). The parties dispute whether the Arbitration Provision is valid and whether it is a clear waiver of Ms. Pagano’s right

to have her claims decided in court. Dkt. No. 6-1 at 1; Dkt. No. 9 at 1–2. LEGAL STANDARD The FAA creates “a strong federal policy in favor of the resolution of disputes through arbitration” by encouraging the enforcement of arbitration agreements. Puleo v. Chase Bank USA, N.A., 605 F.3d 172, 178 (3d Cir. 2010) (en

1 The Arbitration Provision consists of paragraphs 16(a)–(e) at Dkt. No. 6–3, Ex. B at 8–9. banc) (quoting Alexander v. Anthony Int’l, L.P., 341 F.3d 256, 263 (3d Cir. 2003)). “Before compelling a party to arbitrate pursuant to the FAA, a court must determine that (1) there is an agreement to arbitrate and (2) the dispute at issue falls within

the scope of that agreement.” Century Indem. Co. v. Certain Underwriters at Lloyd’s, 584 F.3d 513, 523 (3d Cir. 2009) (citations omitted); AT & T Techs., Inc. v. Commc’ns Workers of Am., 475 U.S. 643, 648 (1986) (citations omitted) (noting that before compelling arbitration, courts must be satisfied that the parties have an agreement to arbitrate, because “arbitration is a matter of contract and a party cannot be required to submit to arbitration any dispute which he has not agreed so to submit”). “[A]ny doubts concerning the scope of arbitrable issues should be resolved in favor of

arbitration.” Montgomery v. Bristol-Myers Squibb Co., No. 19-cv-19948, 2020 WL 3169373, at *2 (D.N.J. June 15, 2020) (quoting Beery v. Quest Diagnostics, Inc., 953 F. Supp. 2d 531, 537 (D.N.J. 2013)). Courts analyze motions to compel arbitration under one of two standards: either under Rule 12(b)(6) of the Federal Rules of Civil Procedure (motion to dismiss) or Rule 56 (motion for summary judgment). Singh v. Uber Techs. Inc., 939 F.3d 210,

217–18 (3d Cir. 2019). Neither party addresses which standard applies here. I conclude that the Motion should be evaluated under the summary judgment standard and that no additional discovery is necessary to resolve it. The Rule 12(b)(6) motion to dismiss standard applies to motions to compel arbitration “[w]here the affirmative defense of arbitrability of claims is apparent on the face of a complaint (or . . . documents relied upon in the complaint)[.]” Guidotti v. Legal Helpers Debt Resol., L.L.C., 716 F.3d 764, 773–74 (3d Cir. 2013) (quoting Somerset Consulting, LLC v. United Cap. Lenders, LLC, 832 F. Supp. 2d 474, 481 (E.D. Pa. 2011)); see Noble v. Samsung Elecs. Am., Inc., 682 F. App’x 113, 115 (3d Cir.

2017). [E]ven where an agreement to arbitrate is not explicitly mentioned on the face of the complaint and is not attached as an exhibit to the complaint, a court may properly consider the agreement under Rule 12(b)(6) if it is integral to or explicitly relied upon in the complaint or has been incorporated by reference into the complaint based on a plaintiff’s allegations.

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Deanna Pagano v. Charles Schwab & Co., Inc., (D.N.J. 2026).

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