De Coster v. Amazon.com Inc

District Court, W.D. Washington·Decided December 3, 2024·No. 2:21-cv-00693·Unknown

Opinion

1 2 3

4 5 UNITED STATES DISTRICT COURT 6 WESTERN DISTRICT OF WASHINGTON AT SEATTLE 7 ELIZABETH DE COSTER et al., on behalf CASE NO. 2:21-cv-00693-JHC 8 of themselves and all others similarly situated, SEALED ORDER DENYING MOTION TO 9 Plaintiffs, DISMISS 10 v. 11 AMAZON.COM, INC., a Delaware corporation, 12

Defendant. 13

14 DEBORAH FRAME-WILSON, et al., on CASE NO. 2:20-cv-00424-JHC 15 behalf of themselves and all others similarly situated, 16

Plaintiffs, 17 v. 18 AMAZON.COM, INC., a Delaware corporation, 19

Defendant. 20

24 1 I INTRODUCTION 2 This antitrust matter comes before the Court on Defendant Amazon.com, Inc.’s Motion to 3 Dismiss. Case No. 21-693, Dkt. # 142.1 The Court has reviewed the materials filed in support 4 of and in opposition to the motion, pertinent portions of the record, and the applicable law. The 5 Court finds that oral argument is unnecessary. For the reasons below, the Court DENIES the 6 motion. 7 II 8 BACKGROUND 9 The factual background in this section derives from allegations in the Second 10 Consolidated Amended Complaint (SCAC) in De Coster v. Amazon.com, Case No. 21-693, Dkts. 11 ## 125 (sealed), 126 (redacted), and the Third Amended Complaint (TAC) in Frame-Wilson v. 12 Amazon.com, Case No. 20-424, Dkts. ## 147 (sealed), 165 (redacted), which the Court accepts as 13 true on a Rule 12(b)(6) motion to dismiss.2 14 Amazon “operates the largest online retail marketplace in the United States” and sells 15 around 12 million goods on its platform. Case No. 21-693, Dkt. # 126 at 5 ¶¶ 3–4 (redacted); 16 Case No. 20-424, Dkt. # 165 at 40, 42 ¶¶ 94, 100 (redacted). According to Plaintiffs, the 17 company “accounts for 65% to 70% of sales in the Online Retail Marketplace Market and over 18 50% of the revenue general in the Online Retail Sales Market.” Case No. 21-693, Dkt. # 126 at 19 59 ¶ 179; Case No. 20-424, Dkt. # 165 at 82 ¶¶ 213–14. Amazon designed its marketplace to be 20 21 1 The Court granted the Parties’ Stipulated Motion Regarding Amazon’s Motions to Dismiss the 22 Amended Complaints and “Amazon’s Motion to Dismiss filed in De Coster v. Amazon.com, Inc., No. 2:21-cv-00693-JHC (W.D. Wash.), Dkt. 142, is deemed filed in Frame-Wilson v. Amazon.com, Inc., No. 2:20-cv-424-JHC (W.D. Wash.)” Case No. 21-693, Dkt. # 153 at 6; Case No. 20-424, Dkt. # 169 at 6. 23 Thus, this Order applies “equally to both De Coster and Frame-Wilson.” Id. 2 This section largely limits the description of the background to allegations in the SCAC and 24 TAC related to Amazon’s Motion to Dismiss. 1 a platform for third-party sellers to register and list goods for sale. Case No. 21-693, Dkt. # 126 2 at 5 ¶ 5; Case No. 20-424, Dkt. # 165 at 39 ¶ 92. Third-party sellers “post their products on the 3 platform, which Amazon presents to users together with its own goods according to a certain

4 algorithm that takes the form of a ranking list.” Case No. 21-693, Dkt. # 126 at 5 ¶ 5; Case No. 5 20-424, Dkt. # 165 at 5–6 ¶ 4 (internal quotation omitted). 6 According to Plaintiffs, Amazon denies its customers the “benefits of lower prices and 7 fees” that would arise in a competitive market; it does so by imposing on third-party sellers 8 “Most Favored Nation” (MFN) policies that cause customers to pay supra-competitive prices. 9 Case No. 21-693, Dkt. # 126 at 9 ¶ 15; Case No. 20-424, Dkt. # 165 at 8 ¶ 8. Amazon’s MFN 10 policies prevent “third-party sellers from offering lower prices off of Amazon, and punish them 11 for violations, which in turn insulates Amazon from competition from low cost, alternative 12 platforms.” Case No. 21-693, Dkt. # 126 at 9 ¶ 15; Case No. 20-424, Dkt. # 165 at 8 ¶ 8.

13 Plaintiffs say that the MFN policies “require sellers to keep prices off Amazon as high or higher 14 than prices on Amazon” or (1) a seller’s goods will be ineligible for the “Buy Box”3; (2) the 15 goods will be removed from the marketplace; (3) shipping options for the seller’s products will 16 be suspended; and (4) “the third-party seller’s ability to have any goods sold on Amazon’s 17 marketplace” will be terminated or suspended. Case No. 21-693, Dkt. # 126 at 17 ¶ 34; Case No. 18 20-424, Dkt. # 165 at 14 ¶ 25. 19 Plaintiffs allege that Amazon has implemented various MFN policies over time. Case 20 No. 21-693, Dkt. # 126 at 9 ¶ 17; Case No. 20-424, Dkt. # 165 at 8 ¶ 9. Up until March 2019, 21 Amazon’s Business Solutions Agreement (BSA) included a Price Parity Clause (PPC) that 22

23 3 The “Buy Box” is a feature in which a customer can “Add to Cart” or “Buy Now” an “Amazon- selected offer for a product.” Case No. 21-693, Dkt. # 126 at 5 ¶ 5; Case No. 20-424, Dkt. # 165 at 18 24 ¶ 37. 1 prohibited third-party sellers “from listing goods on other online retail platforms—whether 2 marketplace or single-merchant websites—at prices lower than their Amazon list prices.” Case 3 No. 21-693, Dkt. # 126 at 9–10 ¶ 17; Case No. 20-424, Dkt. # 165 at 8 ¶¶ 9–10. Also, in mid-

4 2015, Amazon introduced the “Select-Competitor – Featured Offer Disqualification” (SC-FOD) 5 algorithm, which Amazon “expanded as a tool for securing third-party sellers’ price parity after 6 it repealed” the PPC in 2019. Case No. 21-693, Dkts. ## 125 at 12 ¶ 22 (sealed), 126 at 12 ¶ 22 7 (redacted); Case No. 20-424, Dkt. # 165 at 9 ¶ 13. Plaintiffs say that Amazon uses SC-FOD “to 8 disqualify a seller’s offer from winning the “Buy Box” if Amazon detects a price that is lower— 9 even by a penny—for that product on any online store that Amazon designates as a ‘Select 10 Competitor.’” Case No. 21-693, Dkts. ## 125 at 12 ¶ 23 (sealed), 126 at 12 ¶ 23 (redacted); 11 Case No. 20-424, Dkt # 165 at 10 ¶ 14 (redacted). Plaintiffs also allege that “99%” of all 12 products purchased in the marketplace are sold via the “Featured Offer/Buy Box.” Case No. 21-

13 693, Dkts. ## 125 at 12–13 ¶ 23 (sealed), 126 at 12–13 ¶ 23 (redacted); Case No. 20-424, Dkt. 14 # 165 at 10 ¶ 14. “Achieving price parity through the elimination of lower prices outside of 15 Amazon Marketplace is the overarching goal of the SC-FOD, and Amazon punishes sellers if it 16 finds lower prices off Amazon.” Case No. 21-693, Dkt. # 126 at 13 ¶ 24; Case No. 20-424 Dkt. 17 # 165 at 10 ¶ 15. Once Amazon finds that an offer is “un-competitive,” it penalizes the seller by 18 removing their access to the “Buy Box.” Case No. 21-693, Dkt. # 126 at 13 ¶ 24; Case No. 20- 19 424, Dkt. # 165 at 10 ¶ 15. 20 Plaintiffs say that Amazon “has continued to modify and expand its SC-FOD algorithm 21 over time,” including expanding “the number of online stores that it monitored after” Amazon 22 removed the PPC from the BSA in 2019. Case No. 21-693, Dkt. # 126 at 13–14 ¶ 26; Case No.

23 20-424, Dkt. # 165 at 11 ¶ 17. Amazon currently tracks “nearly price comparison 24 points” and the “expansion increased the punitive aspects of the SC-FOD algorithm, by ensuring 1 that more products were monitored[,] and more sellers were penalized.” Case No. 21-693, Dkts. 2 ## 125 at 14 ¶ 26 (sealed), 126 at 14 ¶ 26 (redacted); Case No. 20-424, Dkts. ## 147 at 11 ¶ 17 3 (sealed), 165 at 11 ¶ 17 (redacted). According to Plaintiffs, SC-FOD, like the PPC, penalizes

4 “sellers for offering prices off Amazon that are lower than their prices on Amazon, even where 5 their costs are lower through other online sales channels.” Case No. 21-693, Dkt. # 126 at 14 6 ¶ 28; Case No. 20-424, Dkt. # 165 at 11–12 ¶ 19. 7 Plaintiffs also allege that Amazon’s Standard for Brands (ASB) program, introduced in 8 2018, is an MFN policy that “prevents brand owners and their seller representatives from 9 offering a lower price off of Amazon than they offer on Amazon or allowing their distributors to 10 do so.” Case No. 21-693, Dkt. # 126 at 14 ¶ 29; Case No. 20-424, Dkt. # 165 at 12 ¶ 20.

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