Davion O. Hayes v. Medtronic, Inc.

District Court, E.D. Michigan·Decided September 11, 2026·No. 2:24-cv-12212·Unknown

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF MICHIGAN SOUTHERN DIVISION

DAVION O. HAYES,

Plaintiff, Case No. 2:24-cv-12212

v. Hon. Brandy R. McMillion United States District Judge

MEDTRONIC, INC.,

Defendant. ___________________________________/

OPINION AND ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT (ECF NO. 14)

Plaintiff Davion O. Hayes (“Hayes”) initiated this employment discrimination action against his former employer, Medtronic, Inc. (“Medtronic”), for claims of harassment, discrimination, retaliation, and hostile work environment pursuant to 42 U.S.C. § 2000e et seq. (“Title VII”) and the Michigan Elliott-Larsen Civil Rights Act, MICH. COMP. LAWS § 37.2101 et seq. (“ELCRA”). See ECF No. 1. Before the Court is Medtronic’s Motion for Summary Judgment pursuant to Federal Rule of Civil Procedure 56(a). See ECF No. 14. The Motion has been adequately briefed, and the Court can rule without requiring oral argument. See ECF Nos. 18, 19; E.D. Mich. L.R. 7.1(f)(2). For the reasons that follow, Medtronic’s Motion for Summary Judgment (ECF No. 14) is GRANTED. I. Medtronic is a medical device company that specializes in manufacturing and

selling pacemakers and defibrillators through its Cardiac Rhythm Management (“CRM”) unit. ECF No. 14, PageID.100. Hayes is an African American man who aspired to become a full-time CRM Sales Representative with Medtronic. See

generally ECF No. 1. On August 16, 2021, Medtronic hired Hayes as a CRM Field Sales Support Representative through its STEP trainee program. ECF No. 14, PageID.101. To be successful in the role, CRM Sales Representatives are required to have sufficient

technical knowledge of Medtronic’s product functions. Id. at PageID.100. Physicians who implant Medtronic’s CRM devices into patients expect Medtronic field personnel to have a high level of understanding about cardiac rhythm

management concepts and disease state, including understanding EKG reports, heart rhythms, and abnormalities. Id.; see also ECF No. 14-22, PageID.205. While employed, Hayes’s direct supervisor was CRM Senior District Manager Michael Palazzolo (“Palazzolo”). See ECF No. 14, PageID.101. Stephanie

Munson (“Munson”), a Principal Employee Relations Partner, provided human resource support within the CRM Unit. See ECF No. 18-4, PageID.449. While in the field, Hayes met with customers, working under various field trainers or coaches,

including Justin Sweet and Ashely Flemming (“Flemming”). See ECF No. 14-25; ECF No.14-24, PageID.273. Hayes was the only black person on his CRM sales team. See ECF No. 18, PageID.418.

A. Employment Training To develop their technical knowledge, Medtronic requires newly hired prospective sales representatives to complete four levels of instruction and testing

during a company-internal Sales Training Excellence Program (“STEP”). ECF No. 14, PageID.100. The STEP Program must be completed within a designated period. See ECF No. 14-3, PageID.134. Upon successful completion of the program, trainees become eligible for permanent sales positions with Medtronic. See ECF

No. 14, PageID.101. Hayes’s employment contract outlined targeted completion dates for each level of the STEP program, with all components to be completed by October 28, 2022. See ECF No. 14, PageID.102; ECF No. 14-3, PageID.134; ECF

No. 18, PageID.411. An extension could be granted upon management approval. See ECF No. 14-13, PageID.133. B. “The Heart of the Matter” The catalysis for this dispute began in 2022. On January 11, while on a site

visit, Hayes had a conversation with Destiney Matthews (“Matthews”), a female hospital employee at St. Joseph’s Mercy in Ypsilanti, Michigan. See ECF No. 14- 23, PageID.231; ECF No. 14-36. Mark Hoenig, a Medtronic employee, reported

that Hayes referred to Matthews as “little lady” and “fine wine.” See ECF No. 14- 36. The day after, nurses at the facility stated they felt uncomfortable with Hayes. Id. Other Medtronic employees were also aware of the incident. See, e.g., ECF No.

14-26, PageID.285. Hayes testified at his deposition that Justin Howell, another Medtronic employee, informed him that Palazzolo had been told that Hayes was making sexually inappropriate comments at “one of his hospitals.” See ECF No. 14-

23, PageID.231. Hayes disputes this. From February to March, various field trainers submitted complaints to Palazzolo regarding Hayes lack of knowledge, the need to “polish” his “articulation” and professional behavior while visiting clients, and his tardiness to meetings. See e.g., ECF No. 14, PageID.102; ECF No. 14-25,

PageID.279-281; ECF No. 14-36, PageID.352. Around this time, Hayes also failed his level 3 exam in the STEP program. See ECF No. 14, PageID.102. On March 30, 2022, Fleming reported that Hayes was still struggling with his

technical knowledge; and she characterized him as overconfident, often blurting out answers. See ECF No. 14, PageID.102. In April 2022, she reported to HR that during a customer site visit, Hayes inappropriately said to her “Hey, Babe, how ’ya doin.” See ECF No. 14-24, PageID.273. However, she acknowledged that this was

the only instance of this happening. Id. In response to the various reports, on April 13, Palazzolo and District Service Manager Marybeth Knoth (“Knoth”) met with Hayes to discuss his progress and offer suggestions on how he could improve. See

ECF No. 14, PageID.103; ECF No. 18, PageID.417, 429. According to Hayes, Palazzolo informed him that he should meet with Adrian Gentry, a Black employee in Houston, because “he thought they were ‘similar.’” See ECF No. 18, PageID.417.

The following day, Palazzolo emailed Hayes, documenting their conversation, and expressing concern about Hayes’s engagement and understanding of his role. See ECF No. 14, PageID.103; ECF No. 14-29.

C. Request for Reassignment & Performance Review Shortly thereafter, two more complaints were made against Hayes concerning his behavior toward Ashley Fleming and Kristina Otto. See ECF No. 14-23, PageID.237, 239. Following the complaints, Hayes had a one-on-one conversation

with Palazzolo and requested to be moved from working with Ashley. See ECF No. 18-5, PageID.491. In an April 27, 2022 email directed to Hayes, Palazzolo recapped the conversation, and acknowledged that the reported inappropriate comment

relating to Matthews at St Jospeh Mercy Hospital originated from Flemming and another “competitive rep,” both of whom “heard what they thought was an unprofessional or inappropriate greeting and [Matthews] was not sure how to respond.” See ECF No. 18-5, PageID.491. Palazzolo continued, stating

“[w]e discussed how not everyone is comfortable addressing things in the moment even though that would have been the best way to handle this matter and clear the air quickly. I understand this experience did not leave you with the best feeling but I would ask that you remain committed to giving it another go with Ashely, Kristi and others on the Saginaw team 1-2 days per week.” See id. Hayes continued to work with Flemming. Two days later, on April 29, Palazzolo completed his portion of Hayes’ annual performance review, documenting that Hayes was not meeting expectations or

taking advantage of the resources provided. See ECF No. 14-9. Palazzolo expressed that Hayes needed to make sure he passed the remainder of his technical training modules and meet the expectations set out before him. Id. at PageID.156.

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Davion O. Hayes v. Medtronic, Inc., (E.D. Mich. 2026).

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