Davenport v. Capio Partners LLC

CourtDistrict Court, M.D. Pennsylvania
DecidedApril 28, 2021
Docket1:20-cv-01700
StatusUnknown

This text of Davenport v. Capio Partners LLC (Davenport v. Capio Partners LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Pennsylvania primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Davenport v. Capio Partners LLC, (M.D. Pa. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF PENNSYLVANIA

ANNIKEN U. DAVENPORT, : Plaintiff : No. 1:20-cv-01700 : v. : (Judge Kane) : CAPIO PARTNERS LLC, et al, : Defendant :

MEMORANDUM Presently before the Court is Defendant Capio Partners, LLC (“Defendant”)’s motion to dismiss (Doc. No. 5) Plaintiff Anniken U. Davenport (“Plaintiff”)’s complaint (Doc. No. 1) pursuant to Federal Rule of Civil Procedure 12(b)(6). Also pending is Plaintiff’s motion for leave to file a supplemental brief in opposition to Defendant’s motion to dismiss. (Doc. No. 10.) Having been fully briefed (Doc. Nos. 7-9, 11, 15-17), the parties’ motions are ripe for disposition. For the reasons that follow, the Court will grant both motions. I. BACKGROUND1 Plaintiff commenced this action on September 18, 2019, asserting claims for violations of the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. §§ 1692-1692p, and the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. §§ 1681-1681x, and for common law negligence. (Doc. No. 1 at 42-46.) According to the complaint, Defendant is a debt collector and a furnisher of consumer credit information to credit reporting agencies (“CRAs”). (Id. ¶¶ 5, 42, 220, 225.) Several years ago, Plaintiff sought medical services from a hospital for which she was charged under two medical billing accounts (the “Accounts”). (Id. ¶¶ 43-44.) Plaintiff maintains that her

1 This background is drawn from the allegations in Plaintiff’s complaint, which the Court has accepted as true, as well as exhibits attached to her complaint and matters of public record. See Lum v. Bank of Am., 361 F.3d 217, 221 n.3 (3d Cir.2004); see also Phillips v. Cnty. of Allegheny, 515 F.3d 224, 233 (3d Cir. 2008). medical insurance provider paid the bills in full satisfaction of the Accounts. (Id. ¶ 44.) In late 2017, Defendant allegedly began to collect on the Accounts and negatively reported them to CRAs. (Id. ¶¶ 46, 105.) More specifically, Plaintiff alleges that Defendant reported, as “unpaid collection” debt, both Accounts to the Experian CRA, and one Account to the TransUnion CRA. (Id. ¶¶ 48-49, 104, 129.) Plaintiff claims that she did not discover

Defendant’s negative reporting of the Accounts until she obtained her September 2019 credit reports from the Experian and TransUnion CRAs. (Id. ¶¶ 48-49.) Those reports, annexed as exhibits to the complaint, reflect “tradelines”2 for the Accounts. (Doc. No. 1-2.) The tradelines in both reports indicate the original creditor of the Accounts (the hospital), the debt collector that reported them as medical debt (Defendant), and the debt purportedly owed ($2,145 and $387). (Id.) As Plaintiff notes, the tradelines also indicate that Defendant reported the Accounts as medical collections debt beginning in September 2017 (Doc. No. 1-2 at 1, 3), reported the Accounts as closed in February and March 2018 (id.), and “did not actively credit report [the Accounts at] any point after mid-2018,” which is when the TransUnion report was “last updated”

(Doc. No. 1 ¶ 7; Doc. No. 1-2 at 1, 3). Plaintiff alleges that when Defendant reported the Accounts as closed in early 2018, it did so upon receiving notice from the hospital that Plaintiff’s Accounts had been “paid by insurance.” (Doc. No. 1 ¶¶ 105, 107-108, 110-111.) She further alleges that, at that time, Defendant knew or should have known to identify the Accounts as “paid by insurance” using “the Metro 2 special comment code of ‘BP’” pursuant to a 2015 settlement agreement

2 “A tradeline is information about a consumer account that is sent, generally on a regular basis, to a [CRA]. Tradelines contain data such as account balance, payment history, and status of the account.” See Consumer Financial Protection Bureau, Market Snapshot: Third-Party Debt Collections Tradeline Reporting (July 18, 2019), https://www.consumerfinance.gov/data- research/research-reports/market-snapshot-third-party-debt-collections-tradeline-reporting/. (“Settlement Agreement” or “Agreement”) between thirty-one (31) state attorneys general and the three national CRAs.3 (Id. ¶¶ 9, 12-14, 106, 108-109, 120-121, 208.) Rather than using the BP code to report the Accounts as paid by insurance, Defendant allegedly informed Experian that the Accounts were “paid collection” debt, i.e., accounts that were delinquent, placed in collection, and satisfied upon Plaintiff’s payment thereof. (Id. ¶¶ 38, 48-50, 104.)

Plaintiff points to the tradelines in her 2019 credit reports, which reflect that that Defendant, upon closing the Accounts in early 2018, informed Experian that the Accounts were “Paid, Closed,” using special comment code “CLS” for “[c]losed,” and informed TransUnion that the one Account reported to it was “[p]aid in [f]ull,” with a corresponding notation, “PAID COLLECTION.” (Id. at 1, 3.) The tradelines were listed as “adverse” accounts that “may be considered negative,” according to Plaintiff. (Doc. No. 1 ¶¶ 4.) In Plaintiff’s estimation, had

3 The Settlement Agreement requires the CRAs to take measures aimed at reducing credit reporting inaccuracies. (Doc. No. 1-2 at 4-7.) The Agreement marked the retirement of the “Metro 1 data reporting format” in favor of the now-operative Metro 2 standard, which was to be promptly implemented, including its BP code. (Id. at 6-7.) According to the Agreement, a full version of which is annexed as an exhibit to Defendant’s motion (Doc. No. 5-2), the Metro standards are “file formats used by furnishers to submit data to the CRAs” (id. at 10 n.13). The Agreement provides, in relevant part, as follows:

The CRAs shall instruct Collection Furnishers on the use of the Metro 2 special comment codes of “BP” for debt identified as “paid by insurance” and “AB” for debt identified as “being paid by insurance” and instruct Collection Furnishers to remove or suppress medical accounts reported as “paid by insurance” or “being paid by insurance” if such accounts were in fact paid in full by the consumer’s insurance carrier and were not the obligation of the consumer.

The CRAs shall implement a process designed to remove or suppress known medical collections furnished by Collection Furnishers from files within the CRAs’ respective credit reporting databases when such debt is reported either as having been paid in full by insurance or as being paid by insurance.

(Id. at 14; Doc. No. 1-2 at 6.) Defendant adopted the proper policies and procedures concerning the use of special comment code “BP,” Defendant would never have misidentified the Accounts as paid collection debt. (Doc. No. 1 ¶¶ 107, 110-111.) In December 2018, Plaintiff alleges that she was “declined credit for a vehicle” due to the tradelines appearance on her credit reports, in response to which she obtained her September

2019 credit reports several months later. (Id. ¶¶ 76-78.) On November 12, 2019, Plaintiff sent dispute letters to Experian and TransUnion (id. ¶¶ 175-176), as well as to Defendant (Doc No. 1- 2 at 8-9). Defendant responded on November 21, 2019, writing that the Accounts had been “placed with [it] in error” and that the CRAs would “be notified of th[e] change in [] account status.” (Doc. Nos. 1 ¶¶ 101, 103, 1-2 at 13-14.) Plaintiff alleges that on November 21, 2019, Defendant deleted the tradelines for the Accounts “in order to avoid investigating its policies and procedures that have not been adopted to report the required” special comment code of BP. (Doc. No.

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Davenport v. Capio Partners LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/davenport-v-capio-partners-llc-pamd-2021.