CVS Pharmacy, Inc. v. Labuhn

District Court, M.D. Florida·Decided July 22, 2024·No. 6:24-cv-00897·Unknown

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA ORLANDO DIVISION

CVS PHARMACY, INC.,

Plaintiff,

v. Case No: 6:24-cv-897-PGB-EJK

ALBERT LABUHN,

Defendant. / ORDER This cause comes before the Court upon the following filings: 1. Plaintiff CVS Pharmacy, Inc.’s (“Plaintiff” or “CVS”) Motion for Preliminary Injunction (Doc. 12 (the “Motion”)); Plaintiff’s proposed order on the Motion (Doc. 16)1; and Plaintiff’s Declaration of Michael H. Taday Sr. (Doc. 30 (filed under seal)); 2. Defendant Albert “AJ” Labuhn’s (“Defendant”) response in opposition to the Motion (Doc. 38 (the “Response”)); Defendant’s Declarations of Albert “AJ” Labuhn (Doc. 39), Amir Desai (Doc. 40), and Quyen L. Ta (Doc. 41);

1 The Court notes that, under Local Rule 3.01(a), a motion must be comprised of “a single document.” Further, Local Rule 6.02(a)(2) requires that a motion for preliminary injunction “include as an attachment each paper on which the movant relies.” Similarly, Local Rule 6.02(c) states that the opponent’s response “must include . . . each paper on which the party relies.” Accordingly, the Court advises the parties to ensure that, in the future, all exhibits are filed with the pleadings to which they pertain. (Cf. Docs. 16, 39, 40, 41). The Court expressly excepts from this rule exhibits that are filed under seal, which require a separate motion to seal and ruling from the Court before they can be filed. Local Rule 1.11; (see Doc. 30). 3. Plaintiff’s Reply (Doc. 45 (the “Reply”)); and 4. Defendant’s Sur-reply (Doc. 46 (the “Sur-reply”)).2 Upon consideration, the Motion is due to be denied.

I. BACKGROUND CVS filed this breach of contract action against Defendant, its former employee, on May 10, 2024. (Doc. 1). In the suit, CVS seeks to enforce a restrictive covenant agreement (Doc 1-2 (the “RCA”)) entered into by the parties during Defendant’s employment with CVS. (See generally Doc. 1). Specifically, in light of

Defendant’s resignation from his position at CVS and his acceptance of a position at Molina Healthcare (“Molina”), CVS seeks to enforce covenants not to compete and not to disclose CVS’ confidential information. (See id. at pp. 1–2). According to its Complaint, CVS became the parent corporation of Aetna Resources, LLC (“Aetna”), one of the nation’s largest health insurers, after acquiring Aetna in a merger (the “merger”) in November 2018. (Id. ¶¶ 1, 5). At

the time of the merger, Defendant was serving as Aetna’s Vice President (“VP”) of Service Operations. (Id. ¶ 10; Doc. 39, ¶ 3). Defendant retained this title after the merger up until his resignation in April 2024. (Doc. 1, ¶¶ 10, 45; Doc. 39, ¶¶ 3, 6). The Complaint describes Defendant as having occupied a “high-ranking . . . upper echelon” position at CVS.3 (Doc. 1, ¶ 16). CVS further avers that, through this

2 At the parties’ request, the Court granted CVS leave to file a reply and Defendant leave to file a sur-reply. (Docs. 43, 44).

3 The Court notes that Defendant disputes many aspects of CVS’ characterization of his position and job duties at CVS. (See, e.g., Doc. 39, ¶¶ 6–7, 18–23). position, Defendant was entrusted with “access to highly confidential, proprietary information about CVS’[] strategies across its business lines,” particularly regarding key initiatives involving artificial intelligence and machine learning

(“AI/ML”). (Id. ¶¶ 16, 23, 25–44). Specifically, Defendant had strategic oversight over the following areas: CVS’ workforce management of (1) Aetna Service Operations, Aetna Clinical Solutions, CVS Integrated Service Centers and HealthSpire Minute Clinic; (2) call quality across Aetna’s call centers; and (3) claim quality across all of Aetna’s lines of business, and (4) management of the numerous vendors and vendor employees who assist Aetna in staffing call centers and processing claims. Labuhn also developed strategy across CVS to optimize innovation in its relationships with vendors.

(Id. ¶ 20). As a result, CVS contends that Defendant was responsible for strategic— often confidential—initiatives at CVS that used AI/ML to facilitate improvements in these areas.4 (See id. ¶¶ 25–44). A few months after the merger, Defendant entered into the RCA with CVS in exchange for a Restricted Stock Unit award. (Id. ¶ 57). By signing the RCA, Defendant agreed that, for a period of twelve (12) months following termination of his employment by CVS (the “non-competition period”), he would not,

4 As an example, CVS cites that, in 2023, a “key area of focus” for Defendant’s team was improving Aetna’s Star Rating for Medicare Advantage and Part D (“Star Rating”), which drives the level of reimbursement a provider can receive from Medicare. (Doc. 1, ¶¶ 18–19, 22–24). CVS avers that Defendant was involved in initiatives using AI/ML to improve customer experience, which is an important factor in a provider’s Star Rating. (Id. ¶¶ 18, 22– 23). Specifically, Defendant was involved in AI/ML initiatives to improve call quality during customers’ calls to Aetna. (Id. ¶¶ 25–32). Star Ratings are relative, as the Centers for Medicare & Medicaid Services compares providers when awarding them “stars.” (Id. ¶ 20). Thus, CVS avers that it is “particularly valuable for insurance companies with Medicare contracts to replicate a competitor’s tactics.” (Id. ¶ 21). Accordingly, CVS argues that Defendant’s acceptance of a role involving similar AI/ML initiatives at a competitor provider would “directly threaten Aetna’s Medicare business.” (See id. ¶ 65). “directly or indirectly, engage in Competition” with CVS in the United States.5 (See Doc. 1-2, pp. 3–4). The RCA defines “Competition” in relevant part, in the following way:

Engaging in “Competition” means providing services to a Competitor of the Corporation . . . that (i) are the same or similar in function or purpose to the services [the employee] provided to the Corporation at any time during the last year of [the employee’s] employment by the Corporation; or (ii) will likely result in the disclosure of Confidential Information to a Competitor or the use of Confidential Information on behalf of a Competitor.

(Id. at p. 3). On April 18, 2024, Defendant gave CVS his notice of resignation. (Doc. 1, ¶ 45). Defendant further informed CVS that he had accepted an offer by Molina to serve as its VP of AI/ML. (Id. ¶ 47). As a result, CVS filed this lawsuit and subsequently filed the instant Motion. (Docs. 1, 12). In the Motion, Plaintiff argues that Defendant’s acceptance of the VP of AI/ML position at its competitor6 health insurer, Molina, doubly violates the RCA. (Doc. 12, pp. 11–15). First, CVS asserts this role is “the same or similar in function or purpose” as his previous role at CVS, as it will “require him to identify, develop, and deploy AI/ML to improve organizational effectiveness.” (Id. at p. 11 (quoting Doc. 1-2, p. 3)). Second, it argues that Defendant’s acceptance of this role will almost certainly result in the disclosure of information regarding its confidential AI/ML initiatives. (Id. at p. 13). Thus, in the Motion, CVS asks that the Court enjoin

5 The parties agree that the “Restricted Area” referenced in the RCA includes each state in the United States. (Doc. 1-2, p. 4; see Doc. 12, p. 19; Doc. 38, p. 5).

6 There appears to be no dispute regarding the fact that Molina is CVS’ “Competitor” under the terms of the RCA. (See generally Docs. 38, 46). Defendant from beginning his employment at Molina and from disclosing CVS’ confidential information. (Id. at p. 25). Ultimately, however, Defendant did not accept the VP of AI/ML position

with Molina. (E.g., Doc. 38, p. 1). After the Motion was filed, Defendant informed CVS that, in light of the pending litigation, Molina had offered him a different position: President of IT Program Portfolio Delivery. (See id. at p. 2).

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CVS Pharmacy, Inc. v. Labuhn, (M.D. Fla. 2024).

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