Curtis v. Progressive Northern Insurance Company

CourtDistrict Court, W.D. Oklahoma
DecidedJanuary 11, 2022
Docket5:17-cv-01076
StatusUnknown

This text of Curtis v. Progressive Northern Insurance Company (Curtis v. Progressive Northern Insurance Company) is published on Counsel Stack Legal Research, covering District Court, W.D. Oklahoma primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Curtis v. Progressive Northern Insurance Company, (W.D. Okla. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF OKLAHOMA

RACHEL CURTIS, ) ) Plaintiff, ) ) v. ) Case No. CIV-17-01076-PRW ) PROGESSIVE NORTHERN ) INSURANCE COMPANY, ) ) Defendant. )

ORDER In 2017, Rachel Curtis was involved in two separate accidents that resulted in total loss of her two vehicles. She sued, alleging her insurer’s vehicle valuation methodology systemically underpays settlement claims and both breached the contract and violated Oklahoma insurance law. Before the Court now is Progressive Northern Insurance Company’s Motion for Summary Judgment (Dkt. 149), Ms. Curtis’s Response in Opposition (Dkt. 159), and Progressive’s Reply (Dkt. 170). For the reasons set forth below, Progressive’s Motion for Summary Judgment is GRANTED in full. Background Around June 8, 2017, Ms. Curtis was involved in an accident that resulted in a total loss claim on her 2006 Chevrolet Malibu 4-cylinder vehicle (“4-cylinder Malibu”). At the time, Ms. Curtis was a household member covered by her mother’s insurance policy (“the Policy”) with Progressive. The Policy limited Progressive’s liability for loss to a covered vehicle at: “the lowest of (a) the actual cash value of the . . . property at the time of the loss reduced by the applicable deductible; (b) the amount necessary to replace the . . . property reduced by the applicable deductible; (c) the amount necessary to repair the damaged

property to its pre-loss condition reduced by the applicable deductible; or (d) the Stated Amount shown on the declarations page for that covered auto.”1 The “actual cash value” is to be “based upon the market value, age, and condition of the vehicle.”2 To calculate the actual cash value of totaled vehicles, Progressive used a software program called WorkCenter Total Loss, which was developed by Mitchell International, Inc., and J&D Power and Associates. WorkCenter employs a multi-step process that

compares the totaled vehicle to similar vehicles in the local market.3 For the 4-cyclinder Malibu, WorkCenter examined four comparable 2006 4-cylinder Malibu vehicles located within sixty-six miles of Oklahoma City. Three of the comparable vehicles had not yet sold and thus received a “projected sold adjustment” downward from the list price. The fourth vehicle, which had recently been sold and was listed with only a partial VIN number, did

not receive a projected sold adjustment downward. Based on these vehicles and the pre- loss condition of Ms. Curtis’s 4-cylinder Malibu, Progressive determine that the totaled vehicle’s actual cash value was $4,400.02. After applying deductibles and taxes,

1 Def.’s Mot. for Summ. J. (Dkt. 149, Ex. 4), at 77. 2 Id. at 78. 3 The WorkCenter Total Loss program determines the totaled vehicle’s make, model, year, and configuration; identifies comparable for-sale or recently sold vehicles in the local market; adjusts the prices of comparable vehicles based different mileage or options; applies a “projected sold adjustment” to for-sale comparable cars to account for different between list price and sale price; averages the adjusted value of examined comparable vehicles to reach a “base value”; and adjusts the base value of the totaled vehicle to account for pre-loss condition. See Def.’s Mot. for Summ. J. (Dkt. 149), at 9. Progressive offered Ms. Curtis $4,048.85 to settle the claim. Ms. Curtis accepted this offer and purchased a 2006 Chevrolet Malibu 6-cyclinder (“6-cyclinder Malibu”) with the

settlement money. Around July 4, 2017, Ms. Curtis was involved in an accident that resulted in a total loss claim on her 6-cyclinder Malibu. Again, Progressive used the WorkCenter program to calculate the actual cash value of the totaled vehicle. This time, WorkCenter examined five 2006 Chevrolet Malibu vehicles located within sixty-six miles of Oklahoma City. Four of the comparable vehicles had not yet been sold and thus received the projected sold

adjustment downward from the list price. The fifth vehicle, which had recently been sold and was listed with only a partial VIN number, did not receive the projected sold adjustment. Based on these vehicles and the pre-loss condition of Ms. Curtis’s 6-cylinder Malibu, Progressive determine that the second totaled vehicle’s actual cash value was $4,593.82. After applying deductibles and taxes, Progressive offered Ms. Curtis $4,282.54

to settle the claim. Ms. Curtis rejected this valuation. Rather than the WorkCenter determination of actual cash value, Ms. Curtis contended Progressive should have paid her $6,125, the expected “clean retail” value of a 2006 6-cylinder Malibu as listed in the National Automobile Dealers Association (“NADA”) guidebook. Ms. Curtis subsequently hired an independent appraiser who

suggested an actual cash value of $6,700, based on his personal inspection of the vehicle, the NADA guidebook value, and three comparable vehicles listed for sale in Des Moines, Iowa, Maysville, Kentucky, and Republic, Missouri. After receiving this valuation, Ms. Curtis revised her requested actual cash value payment upward to $6,790. After the parties failed to resolve their disagreement,4 Ms. Curtis brought suit alleging breach of contract, breach of the duty of good faith and fair dealing, fraud, unjust

enrichment, and a prayer for injunctive relief. All claims were generally predicated on the assertion that Progressive’s use of the WorkCenter program systematically undervalued claims and defrauded its policy-holders in violation of the contract and state law. Progressive moved for summary judgment on all counts. Ms. Curtis sought to certify a class, but this Court denied certification and Ms. Curtis filed an interlocutory appeal. The Tenth Circuit affirmed the denial of class certification and the Court now returns to

Progressive’s pending motion for summary judgment. Jurisdiction is proper under 28 U.S.C. § 1332 as Ms. Curtis is a citizen of Oklahoma and Progressive is a corporate entity incorporated in Wisconsin, and Oklahoma law applies to the analysis of Ms. Curtis’s claims in this case.5 Legal Standard

Federal Rule of Civil Procedure 56(a) requires “[t]he court [to] grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and

4 T he Policy contained a provision that allowed a dissatisfied claimant to formally challenge a valuation, after which both parties would hire independent appraisers and submit values to an umpire. See Def.’s Mot. for Summ. J. (Dkt. 149, Ex. 4), at 97. From the briefs and the record, there is no indication Ms. Curtis attempted to utilize this process. 5 See Racher v. Westlake Nursing Home L.P., 871 F.3d 1152, 1162 (10th Cir. 2017) (“In diversity cases . . . federal courts must apply state substantive law . . . .”); Bernal v. Charter Cty. Mut. Ins. Co., 209 P.3d 309, 311 (Okla. 2009) (“[I]n automobile vehicle insurance cases . . . . the validity, interpretation, application and effect of the provisions of a motor vehicle insurance contract should be determined in accordance with the laws of the state in which the contract was made . . . .”). the movant is entitled to judgment as a matter of law.” In deciding whether summary judgment is proper, the Court does not weigh the evidence and determine the truth of the

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Curtis v. Progressive Northern Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/curtis-v-progressive-northern-insurance-company-okwd-2022.