Cunningham v. Tennessee Cancer Specialists, PLLC

957 F. Supp. 2d 899, 2013 WL 3716877, 2013 U.S. Dist. LEXIS 97297
CourtDistrict Court, E.D. Tennessee
DecidedJuly 12, 2013
DocketNo. 3:12-CV-254
StatusPublished
Cited by17 cases

This text of 957 F. Supp. 2d 899 (Cunningham v. Tennessee Cancer Specialists, PLLC) is published on Counsel Stack Legal Research, covering District Court, E.D. Tennessee primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cunningham v. Tennessee Cancer Specialists, PLLC, 957 F. Supp. 2d 899, 2013 WL 3716877, 2013 U.S. Dist. LEXIS 97297 (E.D. Tenn. 2013).

Opinion

MEMORANDUM OPINION

LEON JORDAN, District Judge.

This civil action is before the court for consideration of “Defendant Tennessee Cancer Specialists, PLLC’s Motion for Summary Judgment” [doc. 18]. Plaintiff has filed a response in opposition [docs. 23, 24], and defendant has submitted a reply [doc. 30]. Oral argument is unnecessary, and the motion is ripe for the court’s determination.

Plaintiff has filed suit for alleged violation of the Tennessee Human Rights Act (“THRA”), Tennessee Code Annotated § 4-21-101, et. seq.; the Tennessee Disability Act (“TDA”), TenmCode Ann. § 4-21-101, et seq.; the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101, et. seq.; the Pregnancy Discrimination Act (“PDA”), 42 U.S.C. § 2000e(k); and state common law claims for intentional infliction of emotional distress and outrageous conduct.1 For the reasons that follow, defendant’s motion will be granted, and this case will be dismissed.

I.

Background

Tennessee Cancer Specialists, PLLC (“TCS”) provides comprehensive treatment and care to cancer patients in East Tennessee and surrounding states. TCS is organized into two teams comprised of physicians, physician assistants, nurses and staff. Team 2 serves patients in Knoxville, the Dowell Springs location, as well as the Morristown, Harrogate, and Newport offices. Plaintiff went to work for TCS at the Dowell Springs location on October 10, 2011, in the position of scheduler. Shannon Arwood and plaintiff were the only two full-time schedulers at the Dowell Springs location at that time. Plaintiff was responsible for doing the scheduling for Dr. Brenda Nicholson, Dr. Richard Lee, and Dr. Raymond Brigg, while Arwood did the scheduling for three other oncologists.

Schedulers have a multitude of responsibilities including referring patients; handling calls and contacting patients, insurance carriers, and hospitals; scheduling patients’ tests and hospice care; receiving physician orders and sending orders for scheduled tests; and obtaining insurance precertifications (“precerts”). Obtaining precerts for patient external referrals is an important responsibility of the scheduler’s job. If precerts are not timely obtained and forwarded to the third-party provider, the patient can experience delays and the need to reschedule the external referral, all of which can delay the patient’s return appointment at TCS.

The scheduler position is complex and detail intensive and is considered critical to patient care. Arwood had responsibility for training plaintiff, and for the first two weeks plaintiff sat with Arwood at her [905]*905desk learning the multiple facets of the job. After that initial period, plaintiff sat at her own desk located next to Arwood. Training for the scheduler position normally takes about 90 days, but it can take as long as six months to be fully proficient in the job. For the first several weeks of plaintiffs training, she only did scheduling for patients at the Dowell Springs office. After these initial weeks, plaintiff assumed responsibility for scheduling all patients for the physicians on her team, no matter the location.

A scheduler needs to be punctual and reliable in attendance, since TCS has limited administrative staff able to handle the scheduling responsibilities on short notice and such staff members have their own job responsibilities. Valerie Gibbs, the Team 2 Operations Manager, states in her declaration that when she interviewed plaintiff she stressed the importance of the scheduler being present regularly and on time. She also told plaintiff that the office is fast paced and the work performed is time and safety sensitive. Plaintiff recalls that they discussed that the office is fast paced.

In early December 2011, plaintiff learned that she was pregnant. On December 2, 2011, plaintiff spoke with Ronda Oellien, the Human Resources Manager at the time about her pregnancy.2 Plaintiff inquired whether she had to tell anyone or when she had to tell Gibbs, her operations manager about her pregnancy. Oellien told plaintiff that “it was her information to give, it wasn’t anybody else’s information, and if she wanted to wait until the pregnancy was viable, then that was up to her.” Plaintiff testified that she recalls Oellien telling her that most people wait until they are three months along in their pregnancy before giving notice, which for plaintiff would have been after her ninety-day probationary period.

On December 14, 2011, an incident involving the Morristown Diagnostic Center occurred. A precert for one of plaintiffs physicians had not been done for a scan. Plaintiff testified that when she received the call that the precert had not been done, she referred it back to the Morris-town office. Plaintiff received a call from Gibbs telling her that she needed to handle the matter. Although plaintiff testified that she misunderstood about the person Gibbs told her to follow up with, the precert was taken care of with the patient and diagnostic center being notified. Plaintiff testified that based upon what Arwood had told her about scheduling done prior to the switch to a new system, she did not think she was responsible for the precert for the Morristown office.

Gibbs states in her declaration that on December 14, 2011, she received a call from Jennifer Brader in the Morristown office complaining that plaintiff had been asked to work on an urgent precert for a patient waiting at the Morristown Diagnostic Center. Rather than handling the precert herself, plaintiff referred the center to the Morristown office. Gibbs states that by December 14, plaintiff knew or should have known that she had responsibility for obtaining all precerts for her physicians, no matter what office was involved. According to Gibbs, she called plaintiff and told her to contact Brader to get the information necessary for the precert and admonished plaintiff that she was expected to handle all precerts for her physicians. When Gibbs arrived at the Morristown office, she learned that plaintiff had not called Brader. Gibbs called plaintiff who said she did not know who [906]*906Brader was but said the precert had been handled.

The following day, December 15, plaintiff was in the lunch room complaining about Gibbs hurting her feelings because Gibbs insinuated that plaintiff was trying to push work off onto other people. Gibbs states in her declaration that a co-worker informed her that plaintiff had been complaining about her in the lunch room and also that plaintiff was pregnant. Gibbs also states that she had heard comments from plaintiffs co-workers that plaintiff was complaining a lot and this was disruptive and also that she had heard a rumor that plaintiff was pregnant.

Further, Gibbs states that after receiving this information, she contacted Dr. Nicholson about counseling plaintiff concerning the precert incident with the Morristown office and the rumor regarding plaintiffs being pregnant. In her declaration, Dr. Nicholson states that she thought they needed to know if plaintiff was pregnant so they could plan for the hiring and training of someone to cover plaintiffs position while she was on leave. The scheduler position could not be left unfilled for an extended maternity leave and the position cannot be filled by a temporary employee. So, Dr.

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957 F. Supp. 2d 899, 2013 WL 3716877, 2013 U.S. Dist. LEXIS 97297, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cunningham-v-tennessee-cancer-specialists-pllc-tned-2013.