Cruz v. JKS Ventures, Inc.

District Court, S.D. New York·Decided February 26, 2024·No. 1:23-cv-08311·Unknown

Opinion

USDC SDNY DOCUMENT UNITED STATES DISTRICT COURT ELECTRONICALLY FILED SOUTHERN DISTRICT OF NEW YORK DOC #: □□ XK DATE FILED:_ 2/26/2024 ALLISON MICHELE CRUZ, on behalf of herselfand all : others similarly situated, : Plaintiff, : -v- : 23-cv-8311 (LJL) JKS VENTURES, INC., : MEMORANDUM AND Defendant. : ORDER wee KX LEWIS J. LIMAN, United States District Judge: Plaintiff Allison Michele Cruz (“Plaintiff”) and Defendant JKS Ventures, Inc., doing business as Incredible Pets (“Defendant”) jointly move, by letter brief, for approval of a proposed consent decree that would settle all issues between the parties in this action. Dkt. No. 17. BACKGROUND Plaintiff’s complaint 1s typical of those that are regularly filed in this District. Plaintiff is a visually-impaired person and a member of a protected class of individuals under the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12182 et seq., and the New York City Human Rights Law (“NYCHRL”), N.Y.C. Admin. Code § 8-107 et seg. Dkt. No. 9 § 14. She is legally blind and requires screen-reading software to read website content using the computer. Jd. JJ 2, 39. Defendant is a commercial establishment which sells diverse and high-quality pet products and operates a website, www.incrediblepets.com (the “Website”). Jd. 4, 23, 41. Plaintiff alleges that the Website is not equally accessible to blind and visually-impaired consumers. /d. 46. On August 17, 2023 and again on September 10, 2023, she attempted to access the Website from her home in the Bronx using a screen-reader in order to purchase dog toys for her son’s dog to give

as a gift when she visits her son. Id. ¶¶ 13, 20–22, 39, 42. She encountered barriers that denied her full and equal access to Defendant’s online goods, content, and services, and was unable to complete the purchase due to the inaccessibility of the Website. Id. ¶¶ 20, 24. In particular, due to Defendant’s failure to build the Website in a manner that is compatible with screen access

programs, “Plaintiff was unable to understand and properly interact with the Website and was thus denied the benefit of purchasing” the “Kong Airdog SqueakAir Ball Dog Toy” that she wished to buy off of the Website. Id. ¶¶ 25, 40, 42. The barriers included but were not limited to: missing alt-text, hidden elements on web pages, incorrectly formatted lists, unannounced pop- ups, unclear labels for interactive elements, and the requirement that some events be performed solely with a mouse. Id. ¶ 43. The Website also contained a host of broken links to non-existent or empty webpages. Id. ¶ 44. Despite the “direct harm and frustration” that Plaintiff has experienced due to the inaccessibility of the Website, she intends to attempt to access the Website in the future to purchase products and services offered by the Website, including the “Kong Airdog SqueakAir Ball Dog Toy.” Id. ¶¶ 29, 46.

On September 20, 2023, Plaintiff brought suit in this District as a putative class action, alleging that Defendant’s Website violated Title III of the ADA, as well as the NYCHRL. Dkt. No. 1 ¶¶ 7–8. Plaintiff claimed that the Website, and the goods and services offered thereupon, constitute a public accommodation within the definition of Title III of the ADA, 42 U.S.C. § 12181(7)(j). Id. ¶ 16. She alleged that because compliance with Web Content Accessibility Guidelines (“WCAG”) would provide her and other visually-impaired consumers with equal access to the Website, Defendant has engaged in acts of intentional discrimination. Id. ¶ 51. Plaintiff also alleged that Defendant lacks a corporate policy that is reasonably calculated to cause the Website to become and remain accessible. Id. ¶ 54. Plaintiff alleged that class certification was appropriate under Federal Rule of Civil Procedure 23(b)(2) “because Defendant has acted or refused to act on grounds generally applicable to the class, making appropriate both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole.” Id. ¶ 62; see Fed. R. Civ. P. 23(b)(2). She also alleged that class certification is appropriate under Rule

23(b)(3) because facts and legal questions common to class members predominate over questions affecting only individual class members, and because a class action is superior to other available methods for the fair and efficient adjudication of the litigation. Dkt. No. 1 ¶ 63. She sought injunctive and declaratory relief under federal law and compensatory and punitive damages under the NYCHRL. Id. at 20–21. On October 3, 2023, Plaintiff filed an Amended Complaint. Dkt. No. 9. The Amended Complaint seeks identical relief based on identical allegations.1 The summons was returned executed on October 29, 2023. Dkt. No. 12. On December 15, 2023, counsel for the Defendant filed Notices of Appearance. Dkt. Nos. 13–14. Days later, on Thursday, December 21, 2023, counsel for Defendant wrote the Court that the parties had reached a settlement and asked that all

future deadlines be suspended sine die. Dkt. No. 15. Counsel’s letter stated that Defendant was unaware it had been served until earlier that week and “[u]pon learning this information, defendant expeditiously reached out to [Plaintiff’s] counsel and [the parties] were able to agree upon a settlement.” Id. at 1. On January 3, 2024, the Court issued an order dismissing the case with prejudice but without prejudice to the right of any party to seek to reopen the case within forty-five days of the Court’s order. Dkt. No. 16.

1 The Amended Complaint simply corrects a spelling error in the Plaintiff’s name in the original complaint’s caption. On February 8, 2024, Defendant’s counsel submitted the parties’ joint request for judicial approval of a proposed consent decree. Dkt. No. 17. Pursuant to the proposed consent decree, Defendant agrees that it: a. shall not deny persons with a disability (as defined under the ADA), including the Plaintiff, the opportunity to participate in and benefit from the goods, services, privileges, advantages, and accommodations through the Website as set forth herein. 42 U.S.C. § 12182(b)(1)(A)(i); 28 C.F.R. § 36.202(a); b. shall use Reasonable Efforts to provide persons with a disability (as defined under the ADA), including Plaintiff, an equal opportunity to participate in or benefit from the goods, services, privileges, advantages, and accommodations provided through the Website as set forth herein. 42 U.S.C. § 12182(b)(2)(A)(ii); 28 C.F.R. § 36.202(b); and c. shall use Reasonable Efforts to ensure that persons with a disability (as defined under the ADA), including Plaintiff, are not excluded, denied services, segregated, or otherwise treated differently because of the absence of auxiliary aids and services, through the Website as set forth herein. 42 U.S.C. § 12182(b)(2)(A)(iii); 28 C.F.R. § 36.303.

Dkt. No. 17-1 ¶ 12.

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Cruz v. JKS Ventures, Inc., (S.D.N.Y. 2024).

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