Crump v. State Farm Mutual Auto Insurance Company

CourtDistrict Court, E.D. Kentucky
DecidedNovember 22, 2021
Docket5:21-cv-00229
StatusUnknown

This text of Crump v. State Farm Mutual Auto Insurance Company (Crump v. State Farm Mutual Auto Insurance Company) is published on Counsel Stack Legal Research, covering District Court, E.D. Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Crump v. State Farm Mutual Auto Insurance Company, (E.D. Ky. 2021).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF KENTUCKY CENTRAL DIVISION (at Lexington)

FRED CRUMP, JR., ) ) Plaintiff, ) Civil Action No. 5: 21-229-DCR ) V. ) ) STATE FARM MUTUAL ) MEMORANDUM OPINION AUTOMOBILE INSURANCE ) AND ORDER COMPANY, et al., ) ) Defendants. )

*** *** *** *** Plaintiff Fred Crump, Jr., began working as a State Farm insurance agent in Flemingsburg, Kentucky during the 1970s. A State Farm Agent’s Agreement (“the Agreement”) governed his legal relationship with Defendants State Farm Mutual Automobile Insurance Company, State Farm Life Insurance Company, State Farm Fire and Casualty Company, and State Farm General Insurance Company.1 The events surrounding State Farm’s termination of the Agreement on October 23, 2020, gave rise to this litigation. State Farm has filed a motion to dismiss the Complaint. [Record No. 9] The motion will be granted and the Complaint will be dismissed because Crump has failed to assert any plausible claim for relief.

1 For simplicity, the Court generally refers to the defendants singularly as “State Farm,” “the insurance company,” or “the defendant.” Any distinctions between the State Farm parties are not material to this opinion, with one exception being consideration of termination payments under the Agreement. The State Farm companies are distinguished in the portions of this opinion discussing termination payments. I. Background A. Factual and Procedural Background Crump alleges that he received a letter from State Farm on October 23, 2020,

“terminating the Agreement effective 11:59 p.m. on October 23, 2020, without prior warning or notice, and demanding [that he] return to State Farm all records and property.” [Record No. 1-1, p. 5, ¶ 9] The plaintiff indicates that he requested a review that same date and was advised by State Farm that the “Agreement was terminated because he had allegedly violated [its] policies during an interaction with a single customer relating to her requested policy transfer.” [Id. at p. 5, ¶ 10.] Crump asserts that this customer “was also a disgruntled former employee of Plaintiff’s, who filed an unsubstantiated complaint based on this interaction with

the Kentucky Department of Insurance” and that the complaint was dismissed after investigation. [Id.] State Farm also purportedly cited Crump’s refusal “to meet with agency leadership via Skype to discuss these concerns” as a ground for termination, although he claims that he sent repeated emails indicating that he did not refuse to meet with State Farm representatives, but rather wanted an agenda before the meeting and had difficulty using Skype on the office technology implemented by State Farm. [Id. at p. 5, ¶ 11.] Crump further asserts that, “in the years immediately preceding termination, State Farm

agents or employees made repeated requests to Plaintiff to consider retirement or otherwise review his retirement benefits.” [Id. at p. 6, ¶ 13.] He contends that his “intent to remain in business indefinitely” was “evidenced by his investment in and construction of a new state-of-the-art office building, at a cost of hundreds of thousands of dollars to Plaintiff,” which was “built with State Farm’s knowledge and support.” [Id. at p. 6, ¶ 14.] Crump claims that his termination was motivated by his age (72 yrs.), as well as State Farm’s desire to “reclaim a percentage of commission that would otherwise be owed to [him].” [Id. at p. 6, ¶¶ 15-16.] Crump filed this action in the Fleming Circuit Court on August 18, 2021. It was

removed to this Court on September 7, 2021. [Record Nos. 1 and 1-1] The Complaint contains nine counts. In Count I, captioned “Breach of Contract (Implied Covenant of Good Faith and Fair Dealing),” Crump asserts that State Farm terminated the Agreement without good cause and in bad faith. [Record No. 1-1, pp. 7-8, ¶¶ 20, 23]. Count II is captioned “Intentional Interference with Contract Rights,” and alleges that Crump “was entitled to continued compensation in the form of termination payments, and additionally retirement benefits as dictated by the Agreement and State Farm policies generated and serviced by the Plaintiff.”

[Id. at p. 7, ¶ 26.] Crump claims that the bad faith transfer of his former accounts to the Maysville, Kentucky State Farm office deprived him of these retirement benefits owed under the Agreement. [Id. at p. 7, ¶¶ 26-29.] In Count III’s fraud claim, Crump asserts that “State Farm hid its intent to terminate” him and did not disclose that complaints jeopardized the Agreement while allowing him to construct the new office building and participating in its construction. [Id. at pp. 7-8, ¶¶ 31-35.] He also claims that State Farm did not inform him that the Agreement could be unilaterally

and immediately terminated. [Id. at p. 8, ¶ 35.] Count IV contains allegations that the State Farm’s representations and concealment of material facts during the construction estop it from terminating the Agreement or, alternatively, entitle him to compensation for construction expenses. [Id. at pp. 8-9, ¶¶ 37-42.] In Count V, Crump alleges a Kentucky Civil Rights Act (“KCRA”) age discrimination claim. He asserts that State Farm’s stated grounds for termination were pretextual and that termination was instead “undertaken as a systematic action . . . to replace higher paid older workers with younger, less experienced, and lower compensated individuals.” [Id. at p. 9, ¶ 45-46.] In support, Crump posits that, “because of Plaintiff’s age, and the length of time he

had served as an agent for State Farm under the Agreement, the terms of the agreement were less favorable to State Farm than agreements that State Farm may enter with a younger agent.” [Id. at p. 9, ¶ 47.] In Count VI, Crump makes a slander claim. He pleads that “State Farm terminated the Agreement with Plaintiff for attempting to assist or otherwise communicate with an unsatisfied customer in her transfer request”, but “characterized the reason for terminating Plaintiff as violation of State Farm’s policies.” [Id. at p. 10, ¶¶ 52-53.] He claims that “State Farm

thereafter caused or permitted information about the termination to be disseminated to customers and the public in general.” [Id. at p. 10, ¶ 53.] Crump further states that State Farm’s Maysville agent “sent a notice to policyholders which stated that Plaintiff was no longer affiliated with State Farm without providing any additional information.” [Id. at p. 10, ¶ 54.] This notice, according to the plaintiff, caused him reputational harm. [Id. at p. 10, ¶¶ 55-56.] Count VII contains a claim for unjust enrichment, asking that the Court grant restitution

and disgorgement of profits, benefits, and other compensation retained by State Farm in light of its wrongful “recei[pt] [of] Plaintiff’s business records and property while breaching its fiduciary duties to the Plaintiff.” [Id. at p. 11, ¶¶ 59-60.] Count VIII outlines a claim for “Unconscionable Contract,” asserting that Crump was unable to negotiate the terms of the Agreement, which “unduly favors State Farm” at his expense in that “State Farm imposed its own terms of termination and was free to change the terms of the termination and Agreement by mere acceptance of those changes.” [Id. at p. 11, ¶¶ 62-63.] Finally, Crump asserts a stand- alone claim for punitive damages in Count IX. [Id. at p. 12, ¶¶ 65-66.] B. Relevant Terms of the Agreement

Crump has attached a copy of the Agreement to his Complaint. [Record No. 1-1, pp. 13-18] Several provisions are relevant here. First, certain portions of the Agreement indicate that Crump was intended to serve as an independent contractor, rather than an employee, of State Farm. For example, the Preamble states that agents operate best as independent contractors and that Crump has “chosen this independent contractor relationship . . . .” [Id. at p.

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Crump v. State Farm Mutual Auto Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/crump-v-state-farm-mutual-auto-insurance-company-kyed-2021.