Crandall v. Miller & Stevens, P.A.

CourtDistrict Court, D. Minnesota
DecidedOctober 6, 2021
Docket0:20-cv-01793
StatusUnknown

This text of Crandall v. Miller & Stevens, P.A. (Crandall v. Miller & Stevens, P.A.) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Crandall v. Miller & Stevens, P.A., (mnd 2021).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

Lynda Crandall, File No. 20-cv-1793 (ECT/LIB)

Plaintiff,

v. OPINION AND ORDER

Miller & Stevens, P.A.,

Defendant.

Mark L. Vavreck, Gonko & Vavreck, PLLC, Minneapolis, MN, for Plaintiff Lynda Crandall.

J. Vincent Stevens, Miller & Stevens, P.A., Forest Lake, MN, for Defendant Miller & Stevens, P.A.

Plaintiff Lynda Crandall alleges that Defendant Miller & Stevens, P.A., a law firm, violated the Fair Debt Collection Practices Act (“FDCPA”), 15 U.S.C. § 1692 et seq., and committed the Minnesota common-law torts of malicious prosecution and abuse of process. Crandall alleges that these violations occurred when Miller & Stevens sought to collect a debt that she owed to one of the law firm’s clients, Bear Roofing & Exteriors, Inc. Crandall and Miller & Stevens have filed cross-motions for summary judgment. Crandall appears to seek summary judgment on each of her claims with respect to liability only, see Pl.’s Mem. in Supp. at 24 [ECF No. 40], and as to the “bona fide error” affirmative defense asserted by Miller & Stevens under 15 U.S.C. § 1692k(c), see id. at 19–22. Miller & Stevens seeks summary judgment outright on several grounds. Crandall’s motion will be denied, and Miller & Stevens’s motion will be granted. Crandall’s FDCPA claims fail because the record evidence shows that Miller & Stevens is not a “debt collector” as the FDCPA defines that term, meaning the FDCPA did not govern

the law firm’s suit-provoking debt-collection activities. Crandall’s state-law claims fail because she has not identified record evidence tending to establish essential elements of each claim. I Crandall’s claims arise from undisputed facts. On May 8, 2014, hail damaged the

roof on Crandall’s Maplewood, Minnesota residence. Def.’s Ex. U at 1–2 [ECF No. 48-1 at 175–76]. Crandall hired Bear Roofing to install a new roof. Def.’s Ex. A ¶ 2 [ECF No. 48-1 at 2]. Bear Roofing completed the job and billed Crandall. See Def.’s Ex. Q at 2–3 [ECF No. 48-1 at 162–63]; see also Def.’s Ex. U at 13 [ECF No. 48-1 at 187]; Def.’s Ex. C [ECF No. 48-1 at 13]. But Crandall did not pay Bear Roofing what she owed. Def.’s

Ex. Q at 1 [ECF No. 48-1 at 161]; Def.’s Ex. C. Around September 2019, Bear Roofing hired Defendant Miller & Stevens to help collect Crandall’s debt. Def.’s Ex. B ¶¶ 2, 4 [ECF No. 48-1 at 5]. On October 9, 2019, Miller & Stevens sent Crandall a letter regarding the Bear Roofing debt. Def.’s Ex. C. The letter read, in part: Please be advised that you are in default and you have 10 days to make full payment. If Bear Roofing does not receive payment in full within 10 days, we will have no choice but to file a lawsuit against you and record the judgment as a lien against your property. Also, please be aware that a judgment may be increased by statutory interest and legal fees. Bear Roofing will also engage in all available remedies for collections, including wage garnishment, bank levies, and property repossession. Id. Crandall filed for Chapter 13 bankruptcy on November 13, 2019. Pl.’s Ex. G ¶ 2 [ECF No. 41-7]. On December 17, Miller & Stevens filed a case on behalf of Bear Roofing against Crandall in Ramsey County Conciliation Court, seeking to recover the debt. Def.’s Ex. D [ECF No. 48-1 at 15–16]. In a letter to Bear Roofing dated January 8, 2020, Crandall’s bankruptcy counsel wrote that the Conciliation Court case violated the

Bankruptcy Code’s automatic stay and asked that Bear Roofing “cease any and all collection efforts and dismiss this claim immediately.” Def.’s Ex. F [ECF No. 48-1 at 21–22]. Miller & Stevens dismissed the Conciliation Court case two days later, on January 10. Def.’s Ex. R [ECF No. 48-1 at 165–66]. Behind these straightforward facts lies something of a complication: in the midst of

these events, Crandall changed her name.1 When she hired Bear Roofing, Crandall went by “Lynda Kaye Fisher.” It appears that she went by Lynda Kaye Fisher up until some point before Bear Roofing hired Miller & Stevens, and before she filed for bankruptcy. At the time of her bankruptcy, her name had changed to Lynda Kaye Crandall. See Pl.’s Ex. G at 1 [ECF No. 41-7 at 1]. (The record does not identify the exact date Crandall changed

her name from Fisher to Crandall, but that is of no consequence.) When Bear Roofing hired Miller & Stevens to assist in collecting Crandall’s debt, Bear Roofing identified Crandall as “Linda Fischer.” Def.’s Ex. A ¶¶ 2, 6 [ECF No. 48-1 at 2, 3]; Def.’s Ex. B ¶ 23 [ECF No. 48-1 at 9]. In other words, Bear Roofing gave Miller & Stevens inaccurate

1 For context, Miller & Stevens asserts that Crandall’s name change explains and justifies the law firm’s mistake in filing the Conciliation Court case during the pendency of Crandall’s bankruptcy. Crandall disagrees. information about Crandall. The information Bear Roofing provided to Miller & Stevens about Crandall was incorrect in three ways: (1) Crandall’s first name is “Lynda,” not “Linda,” as Bear Roofing indicated; (2) before she changed her name to Crandall, her last

name was “Fisher,” but Bear Roofing identified her as “Fischer”; and (3) Crandall had changed her name by the time Bear Roofing retained Miller & Stevens, so she was no longer using the name “Lynda Kaye Fisher.” See Pl.’s Ex. G at 1 [ECF No. 41-7 at 1]. As a result of all of this, Miller & Stevens’s October 9, 2019 collection letter was addressed incorrectly to “Linda Fischer.” Def.’s Ex. C [ECF No. 48-1 at 13]. And the statement of

claim that Miller & Stevens filed in Conciliation Court incorrectly named “Linda Fischer” as the defendant. Def.’s Ex. D at 1 [ECF No. 48-1 at 15]. Notice of Crandall’s bankruptcy filing was mailed to Bear Roofing, and the notice included Crandall’s full name and the fact that she formerly was known as Lynda Kaye Fisher. Pl.’s Ex. G at 1, 3 [ECF No. 41-7 at 1, 3]. Miller & Stevens received the notice. Def.’s Ex. X ¶¶ 3–4 [ECF No. 48-1 at 203].

On November 18, 2019, Miller & Stevens’s office manager emailed the following message to all firm members: “Our office received a bankruptcy notice for Lynda Kaye Crandall. We think it may have been sent to our office in error, please let me know if you believe otherwise. Thanks!” Def.’s Ex. T [ECF No. 48-1 at 173]; see also Def.’s Ex. X. ¶ 4. Evidently, no firm member responded indicating that she or he knew of Crandall. See

Def.’s Ex. B ¶ 25 [ECF No. 48-1 at 9]. Crandall’s FDCPA claims focus on two of the law firm’s collection activities: the October 9 demand letter and the filing of the Ramsey County Conciliation Court case. Crandall alleges that the October 9 letter violated the FDCPA because it did not include a “validation notice” required by 15 U.S.C. § 1692g(a) that would have informed Crandall of certain rights, including that she had thirty days to dispute the alleged debt, and because the letter overshadowed or was inconsistent with her rights to dispute the debt in

violation of 15 U.S.C. § 1692g(b). Am. Compl. ¶¶ 24–30 [ECF No. 16]. Crandall alleges that the commencement of the Conciliation Court case “was a false and deceptive attempt to collect a debt in violation of numerous and multiple provisions of the FDCPA,” essentially because the demand was made while Crandall was in bankruptcy and the debt “had already been included in her bankruptcy[.]” Am. Compl. ¶ 50. Crandall’s malicious-

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